해변에 위치, 일광욕 의자, 비치 타월, 해변 마사지

바르셀로 바바로 비치 - 어른 전용 - 올 인클루시브 여행 후기

4 out of 5
바르셀로 바바로 비치 - 어른 전용 - 올 인클루시브
Carretera Bávaro Km. 1, Playa Bávaro, Punta Cana, La Altagracia

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 1941개 이용 후기 중 1079개" "
평점 8 - 좋아요. 1941개 이용 후기 중 459개" "
평점 6 - 괜찮아요. 1941개 이용 후기 중 223개" "
평점 4 - 별로예요. 1941개 이용 후기 중 95개" "
평점 2 - 너무 별로예요. 1941개 이용 후기 중 85개" "

8.8/10

청결 상태

8.6/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

8/10 - 좋아요

Jerson

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall the place was beautiful and clean. I would definitely recommend my friends and family. One small detail I will add though, the food was mediocre.
2024년 4월에 4박 숙박함

10/10 - 훌륭해요

Brett

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The beach is amazing
2024년 4월에 6박 숙박함
답변 제공: Sandy Pfeil Director, Barcelo Bavaro Beach 님, 2024년 4월 19일
Dear Brett, thank you very much for your kind feedback. It fills us with joy to know that the beachfront location of our hotel provided you with an amazing experience. We're also delighted that the cleanliness of our rooms, the condition of our facilities, and the level of service met your expectations and contributed to a memorable stay. We look forward to welcoming you back for another memorable experience.Best wishes,

10/10 - 훌륭해요

Cassandra

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We stayed on the adult only side. You also have the option to visit the family side. There was more entertainment on the family side, but it was nice to have the option to get away. Food, staff, room all amazing. 5star for sure. Will go again.
2024년 4월에 7박 숙박함
답변 제공: Sandy Pfeil Director, Barcelo Bavaro Beach 님, 2024년 4월 17일
Dear Cassandra, thank you for your positive feedback. It's wonderful to know that the exclusive adults-only option provided you with the peaceful retreat you desired, while still offering the flexibility to enjoy the lively atmosphere of the family side when it suited you. Our team is especially thrilled to receive your compliments on the variety of entertainment, the exquisite food, and the exceptional service provided by our dedicated staff. We look forward to welcoming you back on a future occasion. Best regards,Sandy PfeilDirector, Barcelo Bavaro Beach

8/10 - 좋아요

Dakota

좋아요: 직원 및 서비스, 편의 시설/서비스
I traveled solo and was greated with a free premium upgrade (onto the palace side) luckily it was in-between both sides. I found anystaff i talked to to be helpful and even made it work with language barriers. My only real complaint was room cleanliness could be better All in all i will definitely be going back!
2024년 4월에 4박 숙박함
답변 제공: Sandy Pfeil Director, Barcelo Bavaro Beach 님, 2024년 4월 16일
Dear Dakota, thank you for your review.We are delighted to hear that the complimentary upgrade to the premium side enhanced your solo travel experience, and we take pride in the helpfulness of our team, who are dedicated to overcoming language barriers to assist our valued guests. However, we regret to learn that the room cleanliness did not meet your expectations or our usual high standards. Please rest assured that maintaining impeccable cleanliness is a cornerstone of our service, and we will reinforce our rigorous protocols to ensure our guests' comfort. Your comment about our staff's friendliness and your overall willingness to return to our resort are highly appreciated. We hope to see you again in the future. Kind regards,Sandy PfeilDirector, Barcelo Bavaro Beach

10/10 - 훌륭해요

Cynthia

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was great! Other guests, not so much! Many flight attendants and pilots stay at this resort. There may have been some kind of conference there as well. Ironically, it was many of them that were very rude and entitled. Nothing against the resort…just very disappointing.
2024년 3월에 7박 숙박함
답변 제공: Sandy Pfeil Director, Barcelo Bavaro Beach 님, 2024년 4월 17일
Dear Cynthia,Thank you for your positive feedback.We strive to create a memorable experience for every guest and are delighted that you had such an enjoyable experience with us. Your mention of our dedicated team members will encourage us to continue upholding our high standards. However, we apologize for the inconveniences you experienced. We look forward to welcoming you back on a future occasion.Best regards,Sandy PfeilDirector, Barcelo Bavaro Beach

10/10 - 훌륭해요

Jose

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Todo!!!!
2024년 4월에 4박 숙박함
답변 제공: Sandy Pfeil Director, Barcelo Bavaro Beach 님, 2024년 4월 16일
Estimado José, le damos las gracias por compartir su opinión sobre su estancia en el Barceló Bávaro Beach - Adults Only All Inclusive. Nos alegra saber que ha podido disfrutar de su estancia con nosotros. Siempre realizamos el mayor de los esfuerzos por dar a nuestros clientes el mejor servicio y nos alegra que así lo haya percibido. Su satisfacción es nuestra mayor recompensa.Le enviamos un saludo muy cordial y le esperamos en su próxima visita.Atentamente,Sandy PfeilDirector, Barcelo Bavaro Beach

2/10 - 너무 별로예요

sara

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Dirty, smelly rooms with flies and insects . Phone and leaking toilet pipe in the room was fixed on 4th day day of my stay. Staff was very unresponsive and ignoring. I informed staff that I have severe Osteoarthritis of knees and can’t walk and stand for too long. They offered me downgraded room further from buffets and pool in Barselo Bavaro beach. On the fourth day I went to complain to manager and she hardly found room in the Barselo Bavaro Palace. I have all recordings of my room and services. I am requesting refund. Thank you for understanding
2024년 4월에 5박 숙박함
답변 제공: Sandy Pfeil Director, Barceló Bávaro Beach 님, 2024년 4월 19일
Dear Sara, we appreciate the time you took to share your experience with us.We are deeply concerned to learn that your experience did not meet the high standards we strive to uphold. While we are surprised to hear about the condition of the room, please rest assured that we maintain rigorous housekeeping standards to ensure the utmost cleanliness and comfort for our guests. We are sorry to read about your experience with our staff and that the responsiveness of the service provided did not meet your expectations. Our team is known for their friendliness and dedication to guest satisfaction, and it is disheartening that this was not reflected in your interactions. We take pride in our all-inclusive offerings and the promptness of addressing any in-room issues, and we apologize that we fell short in this instance. Regarding your room change request, we would like to remind you that upon arrival you were offered several rooms, we regret that at that time we did not find the desired one until several days within your stay. Our commitment is to always be able to satisfy and fulfill the needs of our guests, even if we must resort to granting a superior room category and a different hotel from the one reserved, as on this occasion, we also remind you that additional services were granted for the purpose of enhancing your stay until the end. At Barceló, we want all our guests to leave with positive memories of their stay and we regret that this was not your experience. We have taken note of your feedback, and we are committed to continuous improvement to provide the quality experience our guests expect and deserve. We hope to have the opportunity to welcome you in the near future to show you our commitment to quality service.Best regards,Sandy Pfeil Director, Barceló Bávaro Beach

10/10 - 훌륭해요

Yuk Ting

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I like the swim pool and the food
2024년 4월에 7박 숙박함
답변 제공: Sandy Pfeil Director, Barcelo Bavaro Beach 님, 2024년 4월 19일
Dear Yuk, thank you very much for your kind feedback.It is a joy to know that our swimming pool provided an enjoyable experience and that you appreciated the variety and quality of our food offerings. The positive remarks on the cleanliness of our rooms and the wide range of amenities available are equally gratifying to receive. We look forward to welcoming you back for another memorable experience.Best wishes,Sandy PfeilDirector, Barcelo Bavaro Beach

6/10 - 괜찮아요

Scott

연인과의 여행
Better Maintenance of rooms and updating are a must. Third time at this resort and nothing has changed in the five years since last here. Premium level benefits have been omitted yet charged same price. Beautifu pool and beach, disappointing hotel rooms with broken items and minimal housekeeping.
2024년 3월에 7박 숙박함
답변 제공: Sandy Pfeil Director, Barcelo Bavaro Beach 님, 2024년 4월 16일
Dear Scott, thank you for your review. We regret to hear that your experience with our room maintenance and updating did not meet the high standards we strive to uphold. Please be assured that we are continuously working on enhancing our guest accommodations and your comments are instrumental in this process. We are also concerned to learn that the Premium Level benefits did not meet your expectations. We aim to provide the utmost value and service, and we apologize if we fell short in delivering on this promise during your stay. However, we are delighted to hear that you enjoyed our beautiful pool and beach. These are indeed some of the highlights of our resort, and we're glad they contributed positively to your experience. We sincerely hope to have the opportunity to welcome you back and improve upon your previous experience with us. Best regards,

10/10 - 훌륭해요

Julio Cesar

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Sandy 님, 2024년 4월 16일
Dear Julio, we thank you for choosing Barceló Bávaro Beach for your vacation and for sharing your rating with the online community. We look forward to having the opportunity to serve you again in the future. Best regards, Sandy Pfeil Director

8/10 - 좋아요

Snezana

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Over all was good , service at the buffet was not great. Took forever to get drinks.
2024년 4월에 9박 숙박함
답변 제공: Sandy Pfeil Director, Barcelo Bavaro Beach 님, 2024년 4월 16일
Dear Snezana,We appreciate that you took the time to share your experience with us. We are sorry to read that your experience at the buffet did not meet the high standards we strive to provide; we will certainly look into this matter to ensure our service is prompt and attentive. However, it is gratifying to know that overall, you found your stay to be satisfactory and appreciated the cleanliness of our rooms, the condition of our hotel, and the amenities provided. We look forward to the pleasure of welcoming you back on future occasions.Best regards,

10/10 - 훌륭해요

Johanna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함
답변 제공: Sandy 님, 2024년 4월 15일
Dear Johanna, we thank you for choosing Barceló Bávaro Beach for your vacation and for sharing your rating with the online community. We look forward to having the opportunity to serve you again in the future. Best regards, Sandy Pfeil Director

10/10 - 훌륭해요

Janice

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice resort! Standard room was great! Not very crowded on the beach which was great!! Could find lounge chairs no problem. Staff was very helpful and friendly.
2024년 3월에 4박 숙박함
답변 제공: Sandy Pfeil Director, Barcelo Bavaro Beach 님, 2024년 4월 15일
Dear Janice, thank you for your positive feedback. We are delighted to read that you found our standard room to be to your liking and that the tranquility of our beachfront location added to the enjoyment of your stay. It is particularly gratifying to know that our staff made a positive impact during your visit, as we strive to provide friendly and helpful service to all our guests. We look forward to welcoming you back on a future occasion. Best regards, Sandy PfeilDirector, Barcelo Bavaro Beach

10/10 - 훌륭해요

Haidee

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall the experience is wonderful. Amazing food given all the options. I tried their specialty restaurants but i find it annoying to go and book for it cause theyre not really friendly when u do so. We did it once even though we had the option of having different restaurant a night just the experience with the seafood restaurant wasnt what i expected. Waited for over an hour for our food to arrive some group had their meals even before us when theyve arrived atleast 30 minutes after we did. But i cant complain with the buffet options so we didnt care much. The hotel is well maintained except our tv is not working 😆. But overall its been a good experience.
2024년 4월에 6박 숙박함
답변 제공: Sandy Pfeil Director, Barcelo Bavaro Beach 님, 2024년 4월 11일
Dear Haidee, we appreciate that you took the time to share your experience with us. We regret to hear about the challenges you faced while booking and dining at our specialty restaurant. We always strive to deliver exceptional service, and it appears we fell short in this instance. Additionally, we apologize for the inconvenience caused by the TV in your room. We understand how important it is to have all amenities functioning properly during your stay. It is delightful to read that you found our range of food options to be amazing and that the hotel's upkeep met your expectations, contributing to a good overall experience. Our team works diligently to ensure our guests have a memorable stay, and we are happy that you recognized their efforts. We look forward to the pleasure of welcoming you back on future occasions. Best regards, Sandy PfeilDirector, Barcelo Bavaro Beach

10/10 - 훌륭해요

Alexandra

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Perfect location, great dining options, amazing beach
2024년 1월에 3박 숙박함
답변 제공: Sandy Pfeil Director, Barcelo Bavaro Beach 님, 2024년 4월 10일
Dear Alexandra,Thank you for your positive feedback. We are delighted to hear that we met your expectations. Our team members always work hard to create a memorable experience for our guests, and feedback like this inspires us to keep up the good work. Furthermore, we are happy that you found our location to be ideal for your needs. We look forward to welcoming you back on a future occasion.Best regards,Sandy PfeilDirector, Barcelo Bavaro Beach

10/10 - 훌륭해요

Eirille

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good value for the money!!
2024년 4월에 5박 숙박함
답변 제공: Sandy Pfeil Director, Barcelo Bavaro Beach 님, 2024년 4월 10일
Dear Eirill, thank you for your positive feedback. We are delighted to hear that you found our hotel to be of excellent value. It is great to know that you appreciated the condition of the hotel, our attentive service, and the room amenities provided. Our team works hard to ensure that our guests have a comfortable and enjoyable stay, and your positive feedback is truly appreciated. We look forward to welcoming you back on a future occasion. Best regards,Sandy PfeilDirector, Barcelo Bavaro Beach

10/10 - 훌륭해요

Salvatore

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hope to visit again!
2024년 3월에 9박 숙박함
답변 제공: Sandy Pfeil Director, Barcelo Bavaro Beach 님, 2024년 4월 10일
Dear Salvatore, thank you very much for your kind feedback. A message of satisfaction from a recent guest is always a reward and incentive for our team to continue upholding the standards expected of us. We look forward to welcoming you back for another memorable experience. Best wishes,Sandy PfeilDirector, Barcelo Bavaro Beach

10/10 - 훌륭해요

Juan Jose

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 4월에 5박 숙박함
답변 제공: Sandy 님, 2024년 4월 11일
Dear Juan Jose, we thank you for choosing Barceló Bávaro Beach for your vacation and for sharing your rating with the online community. We are glad that you enjoyed your stay with us, we hope to have the opportunity to serve you again in the future. Best regards, Sandy Pfeil Director

10/10 - 훌륭해요

Jorge W

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good customer service
2024년 3월에 4박 숙박함
답변 제공: Sandy Pfeil Director, Barcelo Bavaro Beach 님, 2024년 4월 8일
Dear Jorge, Thank you very much for your kind feedback.A message of satisfaction from a recent guest is always a reward and incentive for our team to continue upholding the standards expected of us.We look forward to welcoming you back for another memorable experience.Best wishes,Sandy PfeilDirector, Barcelo Bavaro Beach

10/10 - 훌륭해요

Sean L

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Best vacation ive ever had
2024년 3월에 4박 숙박함
답변 제공: Sandy Pfeil Director, Barcelo Bavaro Beach 님, 2024년 4월 8일
Dear Guest, Thank you very much for your kind feedback.We are delighted to hear that the cleanliness and condition of our hotel met your expectations and contributed to the best vacation you've ever had. It is particularly gratifying to know that our attentive service and room amenities played a significant role in enhancing your stay.Your acknowledgment of these elements truly reflects the dedication and effort our team puts into creating memorable experiences for our valued guests.We look forward to welcoming you back for another memorable experience.Best wishes,Sandy PfeilDirector, Barcelo Bavaro Beach

10/10 - 훌륭해요

Tsebo

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything about Barceló Bávaro Beach was outstanding! Food, staff, private beach, cocktails! My only criticism would be that the rooms (especially bathrooms) desperately need upgrading considering the cost to stay there.
2024년 3월에 6박 숙박함
답변 제공: Sandy Pfeil Director, Barcelo Bavaro Beach 님, 2024년 4월 8일
Dear Guest,Thank you for sharing feedback about your recent stay.We are delighted to hear that you enjoyed our array of culinary options, the dedicated service provided by our staff, the serenity of our private beach, and our delightful cocktails. We understand that you feel the rooms could benefit from an upgrade. While our rooms are designed to offer a comfortable and authentic Caribbean experience, we appreciate your feedback and continuously strive to improve our guest's experience.We look forward to the pleasure of welcoming you back on another occasion. With our best wishes,Sandy PfeilDirector, Barcelo Bavaro Beach

10/10 - 훌륭해요

Felix

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 4박 숙박함
답변 제공: Sandy 님, 2024년 4월 11일
Dear Felix, we thank you for choosing Barceló Bávaro Beach for your vacation and for sharing your rating with the online community. We are glad that you enjoyed your stay with us, we hope to have the opportunity to serve you again in the future. Best regards, Sandy Pfeil Director

10/10 - 훌륭해요

Gabriel

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Servicio al cliente
2024년 4월에 4박 숙박함
답변 제공: Sandy Pfeil Director, Barcelo Bavaro Beach 님, 2024년 4월 6일
Estimado Gabriel,Le damos las gracias por compartir su opinión sobre su estancia en el Barceló Bávaro Beach - Adults Only All Inclusive. Es maravilloso leer que fuimos capaces de hacer especial su estancia.Nos complace enormemente saber que la limpieza de nuestras habitaciones y la amabilidad de nuestro servicio cumplieron con sus expectativas y contribuyeron a que su estancia fuera memorable. Es un honor recibir comentarios positivos sobre las comodidades de nuestras habitaciones, reflejo de nuestro compromiso por ofrecer una experiencia excepcional. Aunque menciona un aspecto neutral sobre la condición del hotel, nos gustaría asegurarle que siempre estamos enfocados en mantener nuestras instalaciones actualizadas y en las mejores condiciones posibles para el disfrute de nuestros huéspedes.En su próxima visita a Punta Cana , nos gustaría muchísimo que volviera a brindarnos su confianza. A la espera de poder darle de nuevo la bienvenida, reciba un cordial saludo. Sandy PfeilDirector, Barcelo Bavaro Beach

10/10 - 훌륭해요

Przemyslaw

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall Great Resort highly recommend.
2024년 3월에 3박 숙박함
답변 제공: Sandy Pfeil Director, Barcelo Bavaro Beach 님, 2024년 4월 4일
Dear Przemyslaw, thank you very much for your kind feedback. We appreciate that you chose to stay with us and are glad to know your experience was enjoyable. We look forward to welcoming you back for another memorable experience. Best wishes,Sandy PfeilDirector, Barcelo Bavaro Beach

10/10 - 훌륭해요

Melvin

2024년 3월에 3박 숙박함
답변 제공: Sandy 님, 2024년 4월 11일
Dear Melvin, thank you for sharing your rating on your holiday experience at our Barceló Bávaro Beach Adults Only hotel, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests. We look forward to serving you again soon. Best regards, Sandy Pfeil Director

6/10 - 괜찮아요

Christopher

연인과의 여행
좋아요: 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
2024년 3월에 5박 숙박함
답변 제공: Sandy 님, 2024년 4월 11일
Dear Christopher, we are very disappointed to see the rating you have given to your experience at Barceló Bávaro Beach Adults Only, and we are sorry that we did not meet your expectations during your visit. We would have liked to know more about your dissatisfaction with our services. In the hope of regaining your confidence in the future, please do not hesitate to contact our reception team during your visit to let us know how we can improve your stay. Kind regards, Sandy Pfeil Director

10/10 - 훌륭해요

Ariel E

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This trip was exceptional.
2024년 3월에 2박 숙박함
답변 제공: Sandy Pfeil Director, Barcelo Bavaro Beach 님, 2024년 4월 2일
Dear Ariel, thank you very much for your kind feedback. A message of satisfaction from a recent guest is always a reward and incentive for our team to continue upholding the standards expected of us. We look forward to welcoming you back for another memorable experience.Best wishes,Sandy PfeilDirector, Barcelo Bavaro Beach

10/10 - 훌륭해요

Linda

2024년 3월에 5박 숙박함
답변 제공: Sandy 님, 2024년 4월 18일
Dear Linda, we thank you for taking the time to share your rating about your recent stay at our Barceló Bávaro Beach Adults Only hotel. We look forward to serving you again soon. Best regards, Sandy Pfeil Director

10/10 - 훌륭해요

Abbey Sage

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This place is amazing! Just remember that this is a massive property so sometimes it takes time for things to get done. Also, don’t order room service at night. This was literally the only thing we had problems with, they would not bring us our food in the after hours menu. But other than that it was amazing! Really the only problem we had was the room service.
2024년 3월에 6박 숙박함
답변 제공: Sandy 님, 2024년 3월 27일
Dear Abbey, we would like to thank you for the review you shared after your visit to our Barceló Bávaro Beach Adults Only hotel. Please accept our apologies for the service imperfection you describe when ordering your meal through our room service team, there is no excuse for details to be overlooked mostly because we wish to ensure satisfying dining experiences for our guests both when visiting our restaurant and ordering in the room. Rest assured that your comments will assist our team to avoid this from happening in the future. However, we are glad to know that you enjoyed your visit. Thank you again for this review of your stay with us, we look forward to serving you again. Best regards, Sandy Pfeil Director

10/10 - 훌륭해요

David

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice property, well maintained
2024년 3월에 7박 숙박함
답변 제공: Sandy 님, 2024년 3월 26일
Dear David, we thank you for choosing Barceló Bávaro Beach for your vacation and for sharing your rating with the online community. We are glad that you enjoyed your stay with us, we hope to have the opportunity to serve you again in the future. Best regards, Sandy Pfeil Director

10/10 - 훌륭해요

Arsalan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Pleasant stay
2024년 3월에 4박 숙박함
답변 제공: Sandy 님, 2024년 3월 25일
Dear Arsalan, we thank you for choosing Barceló Bávaro Beach for your vacation and for sharing your rating with the online community. We are glad that you enjoyed your stay with us, we hope to have the opportunity to serve you again in the future. Best regards, Sandy Pfeil Director

10/10 - 훌륭해요

Lisbeth Midttun

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean beach, nice water to swim in, quite in the apartmens building. Really nice. Took a long time to check in, could be more staff to handle the customers check in. Cleaning personel asked if we were finsihed in 10 minutes so they could clean the room, but they cleaned after 2-4 hours. A little bit confusing.
2024년 3월에 12박 숙박함
답변 제공: Sandy 님, 2024년 3월 26일
Dear Lisbeth, thank you for your insights following your recent visit. We always look for ways to improve and your comments are crucial to our future success. Please accept our sincere apologies for the inconveniences you experienced. However, we are delighted to know that you enjoyed your stay. We appreciate your constructive critics; we have read them carefully and we assure you that they will be considered. Thank you once again for choosing our hotel for your vacation, we hope to have the opportunity to serve you in the future. Best regards, Sandy Pfeil Director

8/10 - 좋아요

Amarilis

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I love the beach and the tranquility. Most of the staff were friendly. Dining options were really good. We loved Santa Fe Restaurant. The Churrasco was excellent.
2024년 3월에 7박 숙박함
답변 제공: Sandy 님, 2024년 3월 25일
Dear Amarilis, we would like to thank you for the review you shared after your visit to our Barceló Bávaro Beach Adults Only hotel and we are delighted to read that we were able to meet your vacation expectations. We thank you for choosing our hotel and we hope to have the opportunity to serve you again in the future. Kind regards, Sandy Pfeil Director

8/10 - 좋아요

Alexis Macy

2024년 3월에 5박 숙박함
답변 제공: Sandy 님, 2024년 4월 15일
Dear Alexis, we thank you for choosing Barceló Bávaro Beach for your vacation and for sharing your rating with the online community. We look forward to having the opportunity to serve you again in the future. Best regards, Sandy Pfeil Director

8/10 - 좋아요

MIHAELA

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The rooms need to be updated and the food was very bland
2024년 3월에 6박 숙박함
답변 제공: Sandy 님, 2024년 3월 25일
Dear Mihaela, thank you for your insights following your recent holiday experience at our Barceló Bávaro Beach Adults Only. Please accept our sincere apologies for any inconvenience you may have experienced during your stay. We strongly believe that there is always room for improvement and your comments will assist our team in their continuous efforts aimed at meeting our guests' expectations, therefore we greatly appreciate the time you took out of your day to share your constructive critics. We thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Kind regards, Sandy Pfeil Director

6/10 - 괜찮아요

Sandra

단체 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
We stayed at the adults only section and were very disappointed to find that they allowed smoking everywhere except in the restaurants and rooms. Also there was only 1 restaurant and 2 buffets, and you had to pay extra to eat at many of the restaurants on the family side as well as room service. Disappointing.
2024년 2월에 6박 숙박함
답변 제공: Sandy 님, 2024년 3월 25일
Dear Sandra, we want to express our understanding towards your concern regarding our smoking customers. However, it is important to note that we are complying with Dominican legislation, which grants clients the right to smoke in outdoor areas of our local hotels. We reaffirm that we have outdoor areas for both smokers and non-smokers. We sincerely regret the inconvenience this caused during your stay and we lament reading that we fell short of your expectations on this occasion, we will make sure to discuss your critics with our team. We thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again. Kind regards, Sandy Pfeil Director

10/10 - 훌륭해요

Sharvi

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Had an amazing time. You can access the main Barcelo Palace as well. About a 10-15 min walk but they also have a train that runs between the properties. There’s a golf course and other attractions and amenities as well.
2024년 2월에 5박 숙박함
답변 제공: Sandy 님, 2024년 3월 23일
Dear Sharvi, we would like to thank you for the review you after your visit to our Barceló Bávaro Beach Adults Only hotel and we are delighted to read that we were able to meet your vacation expectations. We thank you for choosing our hotel and we hope to have the opportunity to serve you again in the future. Kind regards, Sandy Pfeil Director

10/10 - 훌륭해요

Michelle Leanne

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good service, beautifully maintained beaches. Adults only was very quiet.
2024년 3월에 6박 숙박함
답변 제공: Sandy 님, 2024년 3월 23일
Dear Michelle, we would like to thank you for the review you have shared with us after your visit to our Barceló Bávaro Beach Adults Only hotel. We are happy to know that you enjoyed your stay. We thank you for choosing our hotel and we hope to have the opportunity to serve you again in the future. Kind regards, Sandy Pfeil Director

8/10 - 좋아요

Bryan

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
Excellent beach, good food, rooms need some updating
2024년 3월에 6박 숙박함
답변 제공: Sandy 님, 2024년 3월 22일
Dear Bryan, we would like to thank you for the review you have shared with us after your visit to our Barceló Bávaro Beach Adults Only hotel. We are happy to know that you enjoyed your stay. We are always trying to improve, and your comments are crucial to our future success. We thank you for choosing our hotel and we hope to have the opportunity to serve you again in the future. Kind regards, Sandy Pfeil Director

10/10 - 훌륭해요

Kristi

2024년 3월에 3박 숙박함
답변 제공: Sandy 님, 2024년 4월 11일
Dear Kristi, we thank you for taking the time to share your rating about your stay at our Barceló Bávaro Beach Adults Only hotel. We look forward to serving you again soon. Best regards, Sandy Pfeil Director

8/10 - 좋아요

Julie

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The beach and the Dominican Restaurant/buffet were the absolute best things on our vacation! We wanted an adult only vacation and had just that while on the adult only section of the beach. A perfect way to read many books, swim in the beautiful ocean, and unwind. The bonus upgrade to a suite in the Princess Bávaro resort was very generous and gave us access to more restaurants.
2024년 3월에 9박 숙박함
답변 제공: Sandy 님, 2024년 3월 20일
Dear Julie, we would like to express our gratitude for the comments you made about your recent visit, they help us understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to know that you enjoyed your vacation at our Barceló Bávaro Beach Adults Only hotel. Once again, we thank you for this wonderful opinion, it has been a pleasure for us to read and we hope to serve you again soon. Kind regards, Sandy Pfeil Director

8/10 - 좋아요

Sylvie

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We have stayed in this Adult Only resort twice now. We really enjoyed our stay. The staff is absolutely great! Even some staff (Arial) recognizing us from one year to the next. The food is delicious. Our favourite restaurant is always Chez Gourmet. The cleanliness is very good and most staff are able to communicate the basic English. All in all a great experience!
2024년 3월에 7박 숙박함
답변 제공: Sandy 님, 2024년 3월 19일
Dear Sylvie, We would like to express our gratitude for the comments you made about your recent visit, they help us understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to know that you enjoyed your vacation at our Barceló Bávaro Beach Adults Only hotel. Once again, we thank you for this wonderful opinion, it has been a pleasure for us to read and we hope to serve you again soon. Kind regards, Sandy Pfeil Director

10/10 - 훌륭해요

Eric

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We enjoyed the entire property. Only thing we didn't care for was the very loud music the party boats played all afternoon each day just off shore. Some is OK but it got very annoying after the the 4th t0 7th day. Could hear the constant screaming of the partiers and heavy repetitive "music"
2024년 3월에 8박 숙박함
답변 제공: Sandy 님, 2024년 3월 13일
Dear Eric, thank you for your insights following your recent visit. We always look for ways to improve and your comments are crucial to our future success. Please accept our sincere apologies for the inconveniences you experienced. However, we are delighted to know that you enjoyed your stay. Thank you once again for choosing our hotel for your vacation, we hope to have the opportunity to serve you in the future. Best regards, Sandy Pfeil Director

10/10 - 훌륭해요

Pawel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location on beach, good food selection in buffet ,very good restaurants, we had room on 3 rd floor with ocean view and it was great but AC was not working properly. Definitely will come back.
2024년 3월에 6박 숙박함
답변 제공: Sandy 님, 2024년 3월 11일
Dear Pawel, thank you for your insights following your recent holiday experience at our Barceló Bávaro Beach Adults Only. Regarding the air-conditioning, we are sorry there was a problem with the functioning of the system in your room. However, it is a pleasure to know that in general you enjoyed your stay. Thank you again for this review of your stay with us, we look forward to your next visit. Best regards, Sandy Pfeil Director

10/10 - 훌륭해요

Stacey

좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
We enjoyed our vacation. Everything was great food, hospitality, entertainment, staff and transportation around resort. Only complaint tv didn’t work in our room. We brought this issue to resort attention but to no avail. Otherwise we had an amazing time,
2024년 3월에 3박 숙박함
답변 제공: Sandy 님, 2024년 3월 11일
Dear Stacey, thank you for your insights following your recent holiday experience at our Barceló Bávaro Beach Adults Only. We apologize for the technical issue you encountered; there are absolutely no excuses for details to be overlooked as all rooms should be thoroughly checked on a daily basis and we will make sure that the procedure is being reinforced. However, we are glad to know that you enjoyed your stay. We thank you for sharing your review with the online community, we look forward to having the opportunity to serve you again in the future. Best regards, Sandy Pfeil Director

10/10 - 훌륭해요

Helene

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Right on an incredible beach with great dining options
2024년 3월에 2박 숙박함
답변 제공: Sandy 님, 2024년 3월 11일
Dear Helene, we thank you for choosing Barceló Bávaro Beach for your vacation and for sharing your rating with the online community. We are glad that you enjoyed your stay with us, we hope to have the opportunity to serve you again in the future. Best regards, Sandy Pfeil Director

10/10 - 훌륭해요

Jennifer

2024년 3월에 5박 숙박함
답변 제공: Sandy Pfeil Director 님, 2024년 3월 31일
Dear Jennifer,We would like to thank you for the magnificent rating you shared about your recent visit in your favorite place in the Caribbean, Barceló Bávaro Beach.We are very glad you have enjoying all our facilities, your feedback help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to know that your holiday was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories. We hope to have the opportunity to welcome you back in a shortly future.

10/10 - 훌륭해요

Madeleine

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My boyfriend and I stayed for a week and had an amazing time! Everyone was so nice and accommodating. We had his birthday here and they left us a cake and a gift in our room with a lovely letter wishing him a happy birthday. Amazing time and so beautiful!!
2024년 3월에 7박 숙박함
답변 제공: Sandy Pfeil Director 님, 2024년 3월 9일
Dear Madeleine,We would like to thank you for having chosen our property to celebrate you boyfriends birthday, we are thrilled that have enjoyed your stay among to us. We are fascinated that you make us part of your memories The entire team work very hard to ensure a high standard of service and a warm memorable experience. We look forward to welcoming you back very soon. Best regards,

6/10 - 괜찮아요

Noah

2024년 3월에 1박 숙박함
답변 제공: sandy 님, 2024년 3월 30일
Dear guestwe would like to thank you for the rating that you shared following your recent visit to our Barceló hotel and are very surprised to read that we were not able to match your holiday expectations. We would have appreciated if you would have given us some more details about your discomfort, so that we could have taken proper action.In Barceló we strongly believe that there is always room for improvement and your comments will assist our team in their continuous efforts aimed at meeting our guests' expectations.We thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future.Kind regardsSandy Pfeil

10/10 - 훌륭해요

Anthony

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Atmosphere
2024년 3월에 5박 숙박함
답변 제공: Sandy 님, 2024년 3월 13일
Dear Anthony, we thank you for taking the time to share your rating about your recent stay at our Barceló Bávaro Beach Adults Only hotel. We look forward to serving you again soon. Best regards, Sandy Pfeil Director