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바이아 프린시페 럭셔리 암바르 - 어른 전용 - 올 인클루시브 여행 후기

4.5 out of 5
바이아 프린시페 럭셔리 암바르 - 어른 전용 - 올 인클루시브
Carettera Arena Gorda, Playa Bavero Higuey, Punta Cana, La Altagracia

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 2101개 이용 후기 중 1316개" "
평점 8 - 좋아요. 2101개 이용 후기 중 453개" "
평점 6 - 괜찮아요. 2101개 이용 후기 중 187개" "
평점 4 - 별로예요. 2101개 이용 후기 중 84개" "
평점 2 - 너무 별로예요. 2101개 이용 후기 중 61개" "

9.4/10

청결 상태

9.0/10

직원 및 서비스

8.8/10

편의 시설/서비스

9.2/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

10/10 - 훌륭해요

Yleana 님, Waterbury

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent service, great place to stay.
2024년 4월에 4박 숙박함

6/10 - 괜찮아요

Shana

단체 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property is older but seems to be well maintained. Food was the best I’ve had on a resort. We stayed in a swim up room and it was extremely loud early mornings outside of the front door which woke us up everyday we were there. Room had a few small roaches, mattress was very hard, and I had to remind them twice, although it was stated in the reservation, that we were celebrating a birthday in order to get birthday decorations. Staff was nice and was willing to move our room to another building but on the 3rd day of our vacation when a room became available. At that point, It wasn’t worth packing back up and missing the excursion we had planned at the time we would have had to move so we made the best out of it.
2024년 4월에 4박 숙박함

8/10 - 좋아요

Denis

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 5박 숙박함

6/10 - 괜찮아요

Dahmiir X

가족 여행
별로예요: 청결 상태, 직원 및 서비스
The rooms dirty, the house keeping staff did not clean properly i have pictures to prove. Also, there are bugs crawling on the buffet and restaurant tables and Also crawled over my food and had a fly in my drink ! 2 of the outlets in the room didn’t work neither did the patio light.
2024년 4월에 5박 숙박함

6/10 - 괜찮아요

Jorge

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
I rate the location a 3 star out of 5 primarily because the rooms were out of date. When I turned on my television there was no Netflix Hulu paramount applications, in other words the tv was outdated. Another reason for my rating is because of the restaurant experience, the food wasn’t as appetizing as it appeared in pictures. The best two locations were Limbo for there steak and potatoes and in house unique drink along with MEAT which had exquisite choices to choose from. My last reason for rating the hotel a 3 is due to the activities. The best activities the public, customers, tourists, etc enjoyed the most ended very early. Take into consideration the saxophonist he was stupendous amazing an encore and silent disco was the best great decision for incorporating that as an activity BUT make sure it last longer. Dinner is usually scheduled late and when people finish eating they want to go out and have fun for more than one hour.
2024년 4월에 7박 숙박함

8/10 - 좋아요

Asraf

연인과의 여행, 가족 여행
좋아요: 청결 상태
2024년 4월에 3박 숙박함

4/10 - 별로예요

Marina

단체 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
It didn't feel like a 5 star luxury resort. Food and drinks were not that good. The pool was closing at 6pm. An ice cream place instead of chasing the ice cream guy would have been better. The entertainment was OK. The fire show was great and the pool activities were fun. The live music was nice. I don't think I'll be back. Overall, it is too expensive for what it is.
2024년 3월에 4박 숙박함

10/10 - 훌륭해요

David

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
it was just wonderful everyday, everything close, wasnt loud, things to do and the service was excellent
2024년 3월에 7박 숙박함

10/10 - 훌륭해요

Randy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Swim up pool was great! Able to go to any of the restaurants!
2024년 4월에 6박 숙박함

6/10 - 괜찮아요

Magdalena

연인과의 여행
좋아요: 청결 상태
We've been to this property several times over the years and this was probably our last stay here. Yes, the resort has gone through some renovations but the quality is very poor. Pros: Ambar is very conveniently located and close to the beach and the pool. It's adult only and pretty quiet at night. The food at the buffet is just not what it was pre-Covid, which is the last time we visited. The newly added restaurants are good but very hard to get into without making reservations ahead of the trip. The phone app is TERRIBLE. Bahia encourages guests to use the phone app for everything. It's extremely slow and needs some major upgrading. If you're booking via Expedia and are a VIP don't expect any upgrades at the hotel. The drinks at the bars were decent and the service was pretty good at the pool and the beach. The service at the restaurants was good but inconsistent at the buffet. The coffee shop and the gym are great new additions. Gym is very well equipped but could be bigger with more treadmills. It was packed in the morning between 6-9am every day. The coffee shop is very good too. It is unfortunate that we had to set our alarm for 5:30-6:30am each day to go out and reserve a beach or pool chair. If you plan on going out there later in the morning and finding ANY open chair, you won't be able to. People were reserving 6-10 chairs at a time and not showing up for many hours. Beach was very clean and beautiful as always.
2024년 4월에 6박 숙박함

10/10 - 훌륭해요

Gonxhe

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My friend and I had an issue with a refund so unfortunately they did not refund us for 1700$ which already left a bad taste in my mouth about the resort. Upon arrival we tried to make the best of it while we were there. We did have fun and enjoy ourselves. The food was not bad, the drinks were as expected. We did meet some really awesome people… kelvin at the pool bar was amazing to us and treated us great the whole time. Alexis at the buffet by the pool was also pretty amazing and made our eating experience awesome. We met Elias who was on the Esmeralda resort and he was awesome too, I didn’t get the names of the entertainment team but each one of them was awesome, nice, and so much fun. The foam party was my favorite. We were not bored at all while there so I’m glad we got to go and have this experience. The beach water was phenomenal, it was so clear and well kept. The pools were huge so that was pretty nice. Mario on the Trollies was also pretty awesome. Aside from the fact that we weren’t refunded our money, I’d def go back to this resort
2024년 4월에 5박 숙박함

10/10 - 훌륭해요

Jusuf

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Sehr empfehlenswert!!!
2024년 3월에 7박 숙박함

10/10 - 훌륭해요

Ardis Pearl

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My husband and I went to celebrate my 60th birthday. It was so beautiful the resort is fabulous the staff gracious and just had a ball.
2024년 4월에 5박 숙박함

10/10 - 훌륭해요

HOSSEIN

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I had a great vacation at this hotel They are very friendly people
2024년 3월에 5박 숙박함

10/10 - 훌륭해요

Cynthia

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Large rooms. Beautiful pool. Close to beach. Great entertainment. Lots of dining options. Friendly and accommodating staff.
2024년 3월에 7박 숙박함

6/10 - 괜찮아요

Cheryl

좋아요: 숙박 시설 상태 및 시설
2024년 3월에 5박 숙박함

10/10 - 훌륭해요

Rachel

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Above and beyond fantastic! Would definitely go back. Only disappointing thing was they were supposed to have a birthday greeting package for our room and did not. Otherwise wonderful stay, food, atmosphere, and facilities!
2024년 4월에 3박 숙박함

10/10 - 훌륭해요

Yosbel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything was amazing and incredible.
2024년 4월에 3박 숙박함

10/10 - 훌륭해요

Bethany J

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I have nothing negative to say! This was one of the best vacations I’ve had! The Ambar was very nice, the beach was gorgeous, and the staff were all very helpful. Madelin and the rest of the entertainment team were super helpful throughout the week and did a lot of fun activities around the resort. I definitely plan to come back in the future!
2024년 4월에 5박 숙박함

10/10 - 훌륭해요

Christian 님, St Paul Abbotsford

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Le service est excellent Les lieux sont sont très beaux et très propre. La plage est très longue et très belle. La nourriture est bonne.Je recommande cet endroit.
2024년 3월에 8박 숙박함

10/10 - 훌륭해요

Judy

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The customer service at the property was very friendly and attentive to any questions. They were sincere in trying to help out. Very clean everyone on property. Excellent food options. Would definitely go back.
2024년 3월에 10박 숙박함

10/10 - 훌륭해요

Candace

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I have nothing to complain about I love everything about it ‼️
2024년 4월에 3박 숙박함

6/10 - 괜찮아요

Cheryl

Prior to visiting the property I called several times to verify they could accommodate Gluten Free. I was told yes on several occasions. When I arrived I did inform the front desk as I was told as well. Whenever I asked a staff member about a gluten free option they had to go find someone who knew what it was. The only thing they offered was a long roll and a muffin in a bag. They put out a bag of pasta but would not make it so I’m not sure if it was just for display or not. Yes there were fish but most of it was breaded or mixed with noodles. Not gluten free family members were also disappointed with the selection and all the food tasted the same. Also drinks were very watered down and overall not worth the money.
2024년 3월에 6박 숙박함

8/10 - 좋아요

Christy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 4박 숙박함

10/10 - 훌륭해요

Christy

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Smooth process. Friendly and helpful staff. And everything was already taken care of, when we checked in. I love when things work out like I planned it! 🙌😎✈️🏝️
2024년 4월에 4박 숙박함

10/10 - 훌륭해요

Michael

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We loved the staff very friendly, happy and helpful people. The room was wonderful, big with sitting area, balcony and big bathroom lots of storage for our clothes, closets and dressers and nice area to make coffee and mixed drinks in room, nice design and nice furnishings.
2024년 3월에 10박 숙박함

6/10 - 괜찮아요

Marla

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
PROs - Staff is very nice CONs - Very little entertainment(Circus was only big show) so if you're looking for productions like at Secrets/Excellence etc. this isn't your place. -Flies on the food at the Buffet and the Buffet room was very hot, not air conditioned. Also the Buffet is basically the same every night. -They did not change our sheets the entire 5 nights we were there. The towels at the pool were sometimes ripped and paper thin. You can't just throw them in a bin when done, you must return them or get an additional charge. -Difficult to get into Specialty Restaurants - All were booked -Difficult to walk the beach because it is relatively narrow and sloped and very crowded since there are so many resorts there.
2024년 3월에 5박 숙박함

10/10 - 훌륭해요

Brett Munson

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was very friendly and helpful, all around.
2024년 3월에 7박 숙박함
답변 제공: Malen - Guest Relations Team 님, 2024년 4월 4일
Thank you for the wonderful feedback and comments about our staff.Hope we will have the chance to welcome you again.Kindest RegardsBahia Principe Luxury Ambar

8/10 - 좋아요

Shaunta

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 4박 숙박함
답변 제공: Malen - Guest Relations Team 님, 2024년 4월 4일
Thank you for your score and for choosing our hotel.Kindest RegardsBahia Principe Luxury Ambar

2/10 - 너무 별로예요

Fabiana

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property is NOT LUXURY or VIP. The rooms smell like humid, I got an upgrade and got a bigger room with a tub and the tub didn’t work. The food is just ok, the best restaurant for food and drinks was limbo, drinks at the pool- beach are GROSS. A lot of the workers made weird comments to me like… how girls like big things and just disrespectful overall. The pool closes at 6pm? On an adults only resort? The spa was ok but the massage was actually good. This is at most a 3 start resort and I will still not come back
2024년 3월에 5박 숙박함
답변 제공: Malen - Guest Relations team 님, 2024년 4월 4일
Hello Fabiana, We regret to know that your experience was not as pleasant as we wished for.We take note of your comments and share them with the relevant departments to keep improving our services.Kindest Regards

10/10 - 훌륭해요

Andrew 님, Auburn

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We loved our room. Ambar was great. Everything we came to a resort for was close. The pool was great. And the coffee shop...WOW. Dinning was wonderful. We had a great experience.
2024년 3월에 10박 숙박함
답변 제공: Malen - Guest Relations team 님, 2024년 4월 4일
Thank you Andrew for sharing your experience. We are so glad that you had a great stay and were surprised by the amazing and delicious drinks at our coffee shop. Kindest Regards

10/10 - 훌륭해요

Joel

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excelente hotel para descanzo y muy bien trato del personal. Recomendado!
2024년 3월에 3박 숙박함
답변 제공: Malen - Guest Relations team 님, 2024년 4월 4일
Muchas gracias Joel por sus comentarios.Nos alegra muchísimo leer que disfrutó de su estancia con nosotros.Esperamos verle de nuevo muy pronto

10/10 - 훌륭해요

Brian G

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice resort. The staff was friendly and the beachfront is beautiful. The food is average, the restaurants have food that they try to make to fancy. Deserts are plain tasting if you are from USA. Buffets are as expected with some dishes not staying warm.
2024년 3월에 5박 숙박함
답변 제공: Malen - Guest Relations team 님, 2024년 4월 4일
Thank you Brian for your lovely comments. We take note also of your suggestions to keep improving our services.Kindest Regards

10/10 - 훌륭해요

Jennifer

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff, property were amazing; super friendly and kind. My only issue, and it’s a big one, is the beach. The beach itself was AMAZING, however there is no regulation of saving beach loungers under umbrellas. You have to be at the beach at 5am in order to get one. And that’s not an exaggeration. First day I went out at 6:30a and nothing; 2nd day I went out at 6a and again they were all already taken; day 3 I went out at 5a and finally was able to get one. And when you look around there are people who come out at 5a to save a chair then don’t actually come back until 12p, 2p. I actually overheard a couple who came out at 2p say they went on an excursion! They saved their chairs under an umbrella and left the property and came out to their nice umbrella covered chairs at 2p! There has to be be a better way to oversee this. I shouldn’t have had to wake up at 4:30a on vacation to save a lounger/umbrella spot. I’m one of those people who spend 10-12 hours at the beach on vacation. Unacceptable.
2024년 3월에 5박 숙박함
답변 제공: Malen - Guest Relations Team 님, 2024년 4월 4일
Thank you Jennifer for sharing your experience. We communicate constantly that lounges can not be reserved and we encourage our guests to not doing so. We regret to know that you experienced that situation and we will be looking into itHope that besides that you had a great experience with usKindest Regards

2/10 - 너무 별로예요

Brian

2024년 3월에 4박 숙박함

10/10 - 훌륭해요

Zachary Andrew

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Super dope
2024년 2월에 5박 숙박함
답변 제공: Malen - Guest Relations Team 님, 2024년 4월 4일
Thank you Zachary for your score and comments! Hope we will have you back very soonKindest Regards

10/10 - 훌륭해요

Gregory

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The service was impeccable. Beautiful environment. Couldn't ask for a better adult family vacation. The food options were great. Enjoyed golf. A little miscue with our reservation of 8 at the restaurant, but it was quickly resolved. Only comment was the outdoor entertainment could have been better. We have been telling people all about this resort!
2024년 3월에 6박 숙박함
답변 제공: Malen - Guest Relations team 님, 2024년 4월 4일
Thank you Gregory for your lovely comments, we are so glad to know that you had a great stay with us. We will take note of your suggestions, hopefully you gave us more details in our internal survey and we will definitely will look into improving our activities.Thank you for sharing your experience with your family and friends, we wish to welcome you all very soon.

10/10 - 훌륭해요

Dennis

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property should provide a daily activities listing on their App or via email
2024년 3월에 7박 숙박함
답변 제공: Malen - Guest Relations team 님, 2024년 4월 4일
Hello DennisWe do have our activities program and also the activities that you may have booked available on our APP. We will work into make it more clearKindest Regards

8/10 - 좋아요

kaitlyn

2024년 3월에 4박 숙박함

10/10 - 훌륭해요

Nicolas

2024년 3월에 4박 숙박함

6/10 - 괜찮아요

Ezekiel

The bed and pillows were terrible. Drinks were sub-par for the most part. Most staff were very good, service was very slow but very efficient. This was my 2nd stay in Bavaro and I met many more staff members who could communicate in English wish was appreciated!
2024년 3월에 9박 숙박함
답변 제공: Malen - Guest Relations Team 님, 2024년 4월 4일
Dear Ezekiel, thank you for sharing your experience and the details of your recent stay. We certainly appreciate you noticing the work that our staff does in communicating better with our guests.We will share the rest of your comments with the departments in charge to look into it.Kindest Regards

10/10 - 훌륭해요

Svetlana

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing personal and service., clean beach
2024년 3월에 3박 숙박함

10/10 - 훌륭해요

Joel Patrick

2024년 3월에 7박 숙박함

10/10 - 훌륭해요

Jeannette

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff knew I was an Expedia VIP and was very friendly and professional.
2024년 3월에 4박 숙박함

8/10 - 좋아요

Nicole

연인과의 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Portofino and MEAT were exceptional. Our mini fridge didn’t keep things cold and a few other imperfections in the room. Wished we could’ve had wine in the room as well. The property is beautiful.
2024년 3월에 7박 숙박함

2/10 - 너무 별로예요

Myra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 6박 숙박함
답변 제공: Malen - Guest Relations team 님, 2024년 4월 4일
Thank you Myra for choosing our hotel. We regret to know that you did not have a pleasant experience.We hope you gave details and suggestions in our internal survey to improve our services in the future.Kindest Regards

8/10 - 좋아요

Eva-Marie

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great experience for my first time in Dominican Republic
2024년 3월에 5박 숙박함

8/10 - 좋아요

Cassandra Lynne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 6박 숙박함
답변 제공: Malen - Guest Relations team 님, 2024년 4월 4일
Thank you Cassandra for your score. Thank you for choosing Bahia Principe Luxyr Ambar

8/10 - 좋아요

Leonard

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Food was very good for an All-inclusive resort.
2024년 3월에 4박 숙박함

10/10 - 훌륭해요

Vinzenz

2024년 3월에 7박 숙박함