비치 바

트로피컬 디럭스 프린세스 - 올 인클루시브 여행 후기

4 out of 5
트로피컬 디럭스 프린세스 - 올 인클루시브
Playas De Bavaro, Higuey, Punta Cana, La Altagracia

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 849개 이용 후기 중 393개" "
평점 8 - 좋아요. 849개 이용 후기 중 211개" "
평점 6 - 괜찮아요. 849개 이용 후기 중 134개" "
평점 4 - 별로예요. 849개 이용 후기 중 66개" "
평점 2 - 너무 별로예요. 849개 이용 후기 중 45개" "

8.6/10

청결 상태

8.0/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

10/10 - 훌륭해요

Juan Carlos

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very well maintained. Staff always doing upkeep and tidying the hotel.
2024년 4월에 7박 숙박함

8/10 - 좋아요

Juan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
La pasamos bien , en familia
2024년 4월에 5박 숙박함

6/10 - 괜찮아요

Alaina

가족 여행
별로예요: 숙박 시설 상태 및 시설
The beach was nice, but the wind was constant! The room felt very much like a standard hotel and less like a nice resort. Air conditioning was broken, tiles were cracked. You could tell it’s seen better days. There were also a TON of children everywhere so there was a lot more noise than we were expecting. Staff was nice but not overly helpful or accommodating. The food was ok…nothing special, other than really nice fruit at every meal. We stayed for 5 days and could only get dinner reservations for 2 of the days. But it worked out because the two restaurants we did go to just served the same food as the buffet in a different presentation. Went on an excursion booked through the hotel to see a cenote and plantations and the “cenote” was clearly man made lol the plantations was just a store where they tried to get you to buy their products lol DO NOT GO. Also there are tonssss of vendors haggling you on the beach. Like wverh 15min between 8am-5pm you are approached to buy things. Would not go back.
2024년 4월에 5박 숙박함
답변 제공: Federico Espinal. 님, 2024년 4월 18일
Dear Alaina. Thank you for your comments. We are glad that you choose our hotel as your holiday destination as well as for the compliments regarding our hotel facilities. On the other hand, please accept our apologies for any inconvenience you may have experienced during your stay with us. We appreciate that you let us know about these issues to take corrective measures and level our service up. We hope to have another opportunity to be your host in the future. Cordial greetings, Federico Espinal. Tropical Princess Deluxe.

8/10 - 좋아요

Olga

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 7박 숙박함
답변 제공: Federico Espinal. 님, 2024년 4월 18일
Dear Olga. Thank your for rating us. Cordial greetings, Federico Espinal. General Manager. Tropical Deluxe Princess.

6/10 - 괜찮아요

samia

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스
Was okay. The beach was beautiful. The rooms smelled absolutely awful! The food was bad. Couldn’t reserve for more than 3 nights out of 6 for the dining restos.
2024년 4월에 6박 숙박함
답변 제공: Federico Espinal. 님, 2024년 4월 17일
Dear Samia. Thank you for your comments. We are glad that you choose our hotel as your holiday destination as well as for the compliments regarding our hotel facilities. On the other hand, please accept our apologies for any inconvenience you may have experienced during your stay with us. We appreciate that you let us know about these issues to take corrective measures and level our service up. We hope to have another opportunity to be your host in the future. Cordial greetings, Federico Espinal. Tropical Princess Deluxe.

10/10 - 훌륭해요

Madelyn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: Federico Espinal. 님, 2024년 4월 18일
Dear Madelyn. Thank your for rating us. Cordial greetings, Federico Espinal. General Manager. Tropical Deluxe Princess.

6/10 - 괜찮아요

Sonja

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Massive property, plenty of activities, beach access
2024년 4월에 1박 숙박함
답변 제공: Federico Espinal. 님, 2024년 4월 15일
Dear Sonja. Thank you for your comments. We are glad that you choose our hotel as your holiday destination as well as for the compliments regarding our hotel facilities. It is wonderful to read that you enjoyed your holidays and we were able to meet all your expectations. We hope to have another opportunity to be your host in the future. Cordial greetings, Federico Espinal. Tropical Deluxe Princess.

10/10 - 훌륭해요

JORGE

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Todo nos pareció excelente, muy amables todos y el lugar hermoso
2024년 4월에 5박 숙박함
답변 제공: Federico Espinal. 님, 2024년 4월 15일
Estimado Jorge. Gracias por valorarnos y por haber escogido Tropical Deluxe Princess como su destino vacacional y por los comentarios positivos sobre nuestra propiedad y las ventajas que ofrece. Nos encantó leer que todo fue de su agrado y pudimos cumplir sus expectativas. Esperamos tener muy pronto el agrado de recibirlo una vez mas. Saludos cordiales, Federico Espinal. Gerente General. Tropical Deluxe Princess.

10/10 - 훌륭해요

amy renee

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything was amazing, we had a fantastic anniversary!
2024년 4월에 7박 숙박함
답변 제공: Federico Espinal. 님, 2024년 4월 15일
Dear Amy. Thank you for your comments. We are glad that you choose our hotel as your holiday destination as well as for the compliments regarding our hotel facilities. It is wonderful to read that you enjoyed your holidays and we were able to meet all your expectations. We hope to have another opportunity to be your host in the future. Cordial greetings, Federico Espinal. Tropical Deluxe Princess.

6/10 - 괜찮아요

Anna

연인과의 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스
What I like in this hotel thats a green area and beach, thats it. Food- The worst thing is service!! Its so bad! They should change all staff!! They expect from you tips everywhere, even for each cocktail in the bar!
2024년 4월에 7박 숙박함
답변 제공: Federico Espinal. 님, 2024년 4월 15일
Dear Anna. Thank you for your comments. We are glad that you choose our hotel as your holiday destination as well as for the compliments regarding our hotel facilities. On the other hand, please accept our apologies for any inconvenience you may have experienced during your stay with us. We appreciate that you let us know about these issues to take corrective measures and level our service up. We hope to have another opportunity to be your host in the future. Cordial greetings, Federico Espinal. Tropical Princess Deluxe.

10/10 - 훌륭해요

Oleg

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 9박 숙박함
답변 제공: Federico Espinal. 님, 2024년 4월 15일
Dear Oleg. Thank you for rating us. Cordial greetings, Federico Espinal. General Manager. Tropical Deluxe Princess.

8/10 - 좋아요

ANTHONY V 님, Willingboro

좋아요: 청결 상태
2024년 4월에 1박 숙박함
답변 제공: Federico Espinal. 님, 2024년 4월 12일
Estimado Anthony. Gracias por valorarnos. Saludos cordiales, Federico Espinal. Gerente General. Tropical Deluxe Princess.

10/10 - 훌륭해요

Dana May Li Yen

좋아요: 청결 상태
2024년 4월에 7박 숙박함
답변 제공: Federico Espinal. 님, 2024년 4월 16일
Dear Dana. Thank your for rating us. Cordial greetings, Federico Espinal. General Manager. Tropical Deluxe Princess.

10/10 - 훌륭해요

Aurora

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 4박 숙박함
답변 제공: Federico Espinal. 님, 2024년 4월 11일
Estimada Aurora. Gracias por valorarnos. Saludos cordiales, Federico Espinal. Gerente General. Tropical Deluxe Princess.

4/10 - 별로예요

Mayluo

아이를 동반한 가족 여행
별로예요: 직원 및 서비스
The experience was expected comparing their prices to other resorts.They are one of the cheapest and sadly my experience with them was poor. We stayed at two of their properties located in punta cana and the customer service was aweful. We did have a server at the buffet who treated us very well but besides him, everyone else seemed tired of customers. Also to add, they are partnered with "Holiday Inn" who try to sell you vacation packages after disguising it as a gift. A simple no did not convince them after we decided to hear them out. We were firm with our no but had to go through six different people who all kept asking us why we said no. After the 1 hr lost, we wouldve been okay with missing out on this gift. Will not be booking with them for my next vacation.
2024년 4월에 2박 숙박함
답변 제공: Federico Espinal. 님, 2024년 4월 10일
Dear Mayluo. Thank you for your comments. We are glad that you choose our hotel as your holiday destination. On the other hand, please accept our apologies for any inconvenience you may have experienced during your stay with us. We appreciate that you let us know about these issues to take corrective measures and level our service up. We hope to have another opportunity to be your host in the future. Cordial greetings, Federico Espinal. Tropical Princess Deluxe.

8/10 - 좋아요

Joel Anthony

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 4박 숙박함
답변 제공: Federico Espinal. 님, 2024년 4월 10일
Estimado Joel. Gracias por valorarnos. Saludos cordiales, Federico Espinal. Gerente General. Tropical Deluxe Princess.

4/10 - 별로예요

Paola

2024년 4월에 3박 숙박함
답변 제공: Federico Espinal. 님, 2024년 4월 10일
Estimada Paola. Gracias por valorarnos. Saludos cordiales, Federico Espinal. Gerente General. Tropical Deluxe Princess.

10/10 - 훌륭해요

Pamela

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 5박 숙박함
답변 제공: Federico Espinal. 님, 2024년 4월 10일
Estimada Pamela. Gracias por valorarnos. Saludos cordiales, Federico Espinal. Gerente General. Tropical Deluxe Princess.

8/10 - 좋아요

Anne-Renée

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Un endroit très sécuritaire, propre et accueillant. Nous avons adorés notre semaine
2024년 3월에 7박 숙박함
답변 제공: Federico Espinal. 님, 2024년 4월 8일
Chere Anne. Merci d avoir choisi notre établissement pour vos vacances a République Dominicaine et d avoir pris le temps de faire partager votre expérience et les points positifs. Nous espérons avoir une nouvelle opportunité de vous recevoir. S il vous plait n hésitez pas a nous contacter. Cordialement, Federico Espinal. General Manager. Tropical Deluxe Princess.

10/10 - 훌륭해요

mario geovanny 님, Dover

좋아요: 직원 및 서비스
2024년 4월에 5박 숙박함
답변 제공: Federico Espinal. 님, 2024년 4월 9일
Estimado Mario. Gracias por valorarnos. Saludos cordiales, Federico Espinal. Gerente General. Tropical Deluxe Princess.

6/10 - 괜찮아요

Jose 님, Union

연인과의 여행, 가족 여행
좋아요: 숙박 시설 상태 및 시설
The beach and the ocean were great.
2024년 3월에 8박 숙박함
답변 제공: Federico Espinal. 님, 2024년 4월 8일
Dear Jose. Thank you for your comments. We are glad that you choose our hotel as your holiday destination as well as for the compliments regarding our hotel facilities. It is wonderful to read that you enjoyed your holidays and we were able to meet all your expectations. We hope to have another opportunity to be your host in the future. Cordial greetings, Federico Espinal. Tropical Deluxe Princess.

8/10 - 좋아요

Ryan

아이를 동반한 가족 여행, 가족 여행
좋아요: 편의 시설/서비스
Wonderful for kids, the family room layout plus the kids pool and kids club were great for our 1 year and 4 year old. However we checked into a dirty room and had to wait a long time for a crib to be delivered. Hours for restaurants were inconvenient (no lunch until 12:30, dinner only after 6:30, ice cream shop doesn’t open until 4) this was not ideal with small kids. During our entire stay towels were a shortage, in the room as well as at the pool/beach. The beach is beautiful and well maintained. The resort itself is modern and clean. Another critical would be that we felt nickel and dimed, extras were outrageously expensive ($12 for baby wipes, $30 for bug spray) and service was only acceptable. No pool side or beach service, you have to walk up to a bar. We got used to bringing our own bottles of water to restaurants because service was so slow. There is no elevator, so everyday we carried our stroller up the stairs to the 2nd floor. Overall a beautiful fun resort for families with small kids but room for improvement.
2024년 4월에 6박 숙박함
답변 제공: Federico Espinal. 님, 2024년 4월 8일
Dear Ryan. Thank you for your comments. We are glad that you choose our hotel as your holiday destination as well as for the compliments regarding our hotel facilities. On the other hand, please accept our apologies for any inconvenience you may have experienced during your stay with us. We appreciate that you let us know about these issues to take corrective measures and level our service up. We hope to have another opportunity to be your host in the future. Cordial greetings, Federico Espinal. Tropical Princess Deluxe.

10/10 - 훌륭해요

Zackary

단체 여행, 연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything you need! Multiple pools, bars and restaurants. Events everyday and lots of extra excursions
2024년 3월에 6박 숙박함
답변 제공: Federico Espinal. 님, 2024년 4월 6일
Dear Zackary. Thank you for your comments. We are glad that you choose our hotel as your holiday destination as well as for the compliments regarding our hotel facilities. It is wonderful to read that you enjoyed your holidays and we were able to meet all your expectations. We hope to have another opportunity to be your host in the future. Cordial greetings, Federico Espinal. Tropical Deluxe Princess.

10/10 - 훌륭해요

Ashley

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함
답변 제공: Federico Espinal. 님, 2024년 4월 4일
Dear Ashley. Thank you for rating us. Cordial greetings, Federico Espinal. General Manager. Tropical Deluxe Princess.

8/10 - 좋아요

Zsolt

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Sehr gut
2024년 3월에 11박 숙박함
답변 제공: Federico Espinal. 님, 2024년 4월 2일
Dear Zsolt. Thank you for your comments. We are glad that you choose our hotel as your holiday destination as well as for the compliments regarding our hotel facilities. It is wonderful to read that you enjoyed your holidays and we were able to meet all your expectations. We hope to have another opportunity to be your host in the future. Cordial greetings, Federico Espinal. Tropical Deluxe Princess.

8/10 - 좋아요

Jennifer

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We will definitely go back!
2024년 3월에 7박 숙박함
답변 제공: Federico Espinal. 님, 2024년 4월 2일
Dear Jennifer. Thank you for your comments. We are glad that you choose our hotel as your holiday destination as well as for the compliments regarding our hotel facilities. It is wonderful to read that you enjoyed your holidays and we were able to meet all your expectations. We hope to have another opportunity to be your host in the future. Cordial greetings, Federico Espinal. Tropical Deluxe Princess.

10/10 - 훌륭해요

giada 님, Hazleton

연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazona service, food and location
2024년 3월에 5박 숙박함
답변 제공: Federico Espinal. 님, 2024년 4월 1일
Dear Giada. Thank you for your comments. We are glad that you choose our hotel as your holiday destination as well as for the compliments regarding our hotel facilities. It is wonderful to read that you enjoyed your holidays and we were able to meet all your expectations. We hope to have another opportunity to be your host in the future. Cordial greetings, Federico Espinal. Tropical Deluxe Princess.

4/10 - 별로예요

Nana

좋아요: 숙박 시설 상태 및 시설
별로예요: 청결 상태, 직원 및 서비스
La comida es pesima y la atencion dekja mucho que desear… jamas es 4 estrellas
2024년 3월에 7박 숙박함
답변 제공: Federico Espinal. 님, 2024년 4월 1일
Estimada Nana. Gracias por valorarnos y por haber escogido nuestro hotel como su destino vacacional. Acepte también nuestras disculpas por algún posible inconveniente que haya podido tener mientras se alojaba en nuestra propiedad. Lamentamos que ni nuestra comda ni nuestro servicio hayan sido de su agrado pero tambien entendemos que esto es un punto bastante subjetivo pues la mayoria de nuestros visitantes tienen una percepcion muy diferente a la suya en cuanto a nuestra gastronomia se refiere y considerando lo que es el servicio, tenemos una infinidad de clientes repetidores; quienes nos seleccionan año tras año, simplemente para compartir de nuevo con nuestro personal que les atiende. Gracias por su comprension.Saludos cordiales, Federico Espinal. Gerente General. Tropical Deluxe Princess.

10/10 - 훌륭해요

Piotr Jan

2024년 2월에 5박 숙박함
답변 제공: Federico Espinal. 님, 2024년 4월 6일
Dear Piotr. Thank you for rating us. Cordial greetings, Federico Espinal. General Manager. Tropical Deluxe Princess.

2/10 - 너무 별로예요

Huihe

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
2024년 3월에 2박 숙박함
답변 제공: Federico Espinal. 님, 2024년 4월 1일
Dear Huihe. Thank you for your feedback. Cordial greetings, Federico Espinal. General Manager. Tropical Deluxe Princess.

8/10 - 좋아요

Jessica

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nous avons aimé nôtre séjour ! Toutefois, nous avions du appeler plusieurs fois le technicien pour arranger l'air climatisé. Il fait soit trop chaud soit trop froid.
2024년 3월에 7박 숙박함
답변 제공: Federico Espinal. 님, 2024년 3월 27일
Chere Jessica. Merci d avoir choisi notre établissement pour vos vacances a République Dominicaine et d avoir pris le temps de faire partager votre expérience et les points positifs. De même nous voulons réitérer nos plus sincères excuses pour les possibles inconvénients que vous avez pu avoir pendant vos vacances au sein de notre établissement. Nous espérons avoir une nouvelle opportunité de vous recevoir. S il vous plait n hésitez pas a nous contacter. Cordialement, Federico Espinal. General Manager. Tropical Deluxe Princess.

6/10 - 괜찮아요

Sonia Marmolejo

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Sheets in room smell bad, rooms are old and have an odd smell. Also, the toilet was broken.
2024년 3월에 2박 숙박함
답변 제공: Federico Espinal. 님, 2024년 3월 26일
Dear Sonia. Thank you for your comments. We are glad that you choose our hotel as your holiday destination. On the other hand, please receive our sincere apologies for any inconvenience you may have experienced during your stay with us. We hope to have another opportunity to be your host in the future. Cordial greetings, Federico Espinal. Tropical Princess Deluxe.

10/10 - 훌륭해요

Carlos Omar

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We had a beautiful experience. The rooms were very clean and comfortable. Thank you to Demetria to go above and beyond!! The food was excellent, always fresh fruits and wide variety. The staff members were so helpful and friendly. Walking through the premises was very relaxing. I love how environmental friendly this place was. We will love to go back!! Tuvimos una experiencia hermosa. Las habitaciones están muy limpias y confortables. Gracias Demetria por hacer y dar más haya de lo indicado ❤️ La comida estuvo excelente siempre frutas frescas y mucha variedad. Los meseros y miembros de el lugar siempre fueron muy atentos y serviciales. Caminar a través de el lugar fue muy relajante. Me encantó los detalles de cuidado de el medio ambiente que este lugar tenía. Nos encantaría regresar!
2024년 3월에 6박 숙박함
답변 제공: Federico Espinal. 님, 2024년 3월 26일
Estimado Carlos. Gracias por valorarnos y por haber escogido Tropical Deluxe Princess como su destino vacacional y por los comentarios positivos sobre nuestra propiedad y las ventajas que ofrece. Nos encantó leer que todo fue de su agrado y pudimos cumplir sus expectativas. Esperamos tener muy pronto el agrado de recibirlo una vez mas. Saludos cordiales, Federico Espinal. Gerente General. Tropical Deluxe Princess.

10/10 - 훌륭해요

Morgan

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a wonderful time! The staff were all very nice, we had everything we needed!
2024년 3월에 6박 숙박함
답변 제공: Federico Espinal. 님, 2024년 3월 25일
Dear Morgan. Thank you for your comments. We are glad that you choose our hotel as your holiday destination as well as for the compliments regarding our hotel facilities. It is wonderful to read that you enjoyed your holidays and we were able to meet all your expectations. We hope to have another opportunity to be your host in the future. Cordial greetings, Federico Espinal. Tropical Deluxe Princess.

8/10 - 좋아요

Carmencita

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Hace falta más ambiente musical y espectáculos.
2024년 3월에 3박 숙박함
답변 제공: Federico Espinal. 님, 2024년 3월 25일
Estimada Carmencita. Gracias por valorarnos y por haber escogido nuestro hotel como su destino vacacional y por los comentarios positivos sobre nuestra propiedad. Acepte también nuestras disculpas por algún posible inconveniente que haya podido tener mientras se alojaba en nuestra propiedad. Agradecemos nos hiciera llegar estas criticas que serán tomadas como constructivas para tomar medidas correctivas y evitar situaciones similares en el futuro con otros huéspedes. Esperamos tener muy pronto el agrado de recibirla una vez mas. Saludos cordiales, Federico Espinal. Gerente General. Tropical Deluxe Princess.

8/10 - 좋아요

Brian

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a great time in terms of relaxation but as a 30 year old couple, we would have liked some night time fun. Also, the food was very subpar.. especially the buffet. I definitely do not recommend the buffet besides breakfast
2024년 3월에 7박 숙박함
답변 제공: Federico Espinal. 님, 2024년 3월 25일
Dear Brian. Thank you for your comments. We are glad that you choose our hotel as your holiday destination as well as for the compliments regarding our hotel facilities. On the other hand, please receive our sincere apologies for any inconvenience you may have experienced during your stay with us. We hope to have another opportunity to be your host in the future. Cordial greetings, Federico Espinal. Tropical Princess Deluxe.

10/10 - 훌륭해요

Vonda Kay 님, Henrico

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was my second visit and won't be my last! The hotel is constantly working to keep the property clean and neat. The staff are all friendly and ready to help make your stay the best possible. The rooms are great, the beds very comfortable and the shower is awesome! Great walkways all over the property and if you don't want to walk, the trams are always running to take you where you need to go. Very family friendly and plenty of pools to explore or head to the beach, which is beautiful! I give it two thumbs up!
2024년 3월에 5박 숙박함
답변 제공: Federico Espinal. 님, 2024년 3월 25일
Dear Vonda. Thank you for your comments. We are glad that you choose our hotel as your holiday destination as well as for the compliments regarding our hotel facilities. It is wonderful to read that you enjoyed your holidays and we were able to meet all your expectations. We hope to have another opportunity to be your host in the future. Cordial greetings, Federico Espinal. Tropical Deluxe Princess.

10/10 - 훌륭해요

Greg

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 5박 숙박함
답변 제공: Federico Espinal. 님, 2024년 3월 25일
Dear Greg. Thank you for your feedback. Cordial greetings, Federico Espinal. General Manager. Tropical Deluxe Princess.

10/10 - 훌륭해요

Maria

2024년 3월에 4박 숙박함
답변 제공: Federico Espinal. 님, 2024년 3월 25일
Dear Maria. Thank you for your feedback. Cordial greetings, Federico Espinal. General Manager. Tropical Deluxe Princess.

8/10 - 좋아요

Jody Eleanor

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We enjoyed our stay very much regarding staff and cleanliness. The pools are all great!! The beach and beach walk are beautiful. Our all-inclusive food expectations of "ok" were met. You will not go hungry. The restaurant meals we experienced were entertaing and fine. The sports bar food was terrible. The day we were checking out, our safe died. We called the front desk in a little bit of a panic as our passports and wallets were in the safe. Security arrived in 5 minutes to replace the batteries. Service is great!
2024년 3월에 5박 숙박함
답변 제공: Federico Espinal. 님, 2024년 3월 25일
Dear Jody. Thank you for your comments. We are glad that you choose our hotel as your holiday destination as well as for the compliments regarding our hotel facilities. On the other hand, please receive our sincere apologies for any inconvenience you may have experienced during your stay with us. We hope to have another opportunity to be your host in the future. Cordial greetings, Federico Espinal. Tropical Princess Deluxe.

10/10 - 훌륭해요

Ziyuan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 4박 숙박함
답변 제공: Federico Espinal. 님, 2024년 3월 20일
Dear Ziyuan. Thank you for rating us. Cordial greetings, Federico Espinal. General Manager. Tropical Deluxe Princess.

10/10 - 훌륭해요

Greg

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I like it ,
2024년 3월에 2박 숙박함
답변 제공: Federico Espinal. 님, 2024년 3월 19일
Dear Greg. Thank you for your comments. We are glad that you choose our hotel as your holiday destination as well as for the compliments regarding our hotel facilities. It is wonderful to read that you enjoyed your holidays and we were able to meet all your expectations. We hope to have another opportunity to be your host in the future. Cordial greetings, Federico Espinal. Tropical Deluxe Princess.

8/10 - 좋아요

Jason

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice place but the staff does not speak English
2024년 2월에 5박 숙박함
답변 제공: Federico Espinal. 님, 2024년 3월 18일
Dear Jason. Thank you for your comments. We are glad that you choose our hotel as your holiday destination as well as for the compliments regarding our hotel facilities. On the other hand, please receive our sincere apologies for any inconvenience you may have experienced during your stay with us. We hope to have another opportunity to be your host in the future. Cordial greetings, Federico Espinal. Tropical Princess Deluxe.

10/10 - 훌륭해요

Maria Sueli

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
A propriedade tem um excelente espaço muito bem organizado e bom atendimento dos funcionários.
2024년 3월에 5박 숙박함
답변 제공: Federico Espinal. 님, 2024년 3월 18일
Estimada Maria. Gracias por valorarnos y por haber escogido Tropical Deluxe Princess como su destino vacacional y por los comentarios positivos sobre nuestra propiedad y las ventajas que ofrece. Nos encantó leer que todo fue de su agrado y pudimos cumplir sus expectativas. Esperamos tener muy pronto el agrado de recibirla una vez mas. Saludos cordiales, Federico Espinal. Gerente General. Tropical Deluxe Princess.

8/10 - 좋아요

Bin Hon

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
.
2024년 3월에 1박 숙박함
답변 제공: Federico Espinal. 님, 2024년 3월 13일
Dear Bin. Thank you for rating us. Cordial greetings, Federico Espinal. General Manager. Tropical Deluxe Princess.

8/10 - 좋아요

Zachary

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Had a great time at the Tropical Deluxe Princess - I would give it five stars but the room was pretty lackluster and the buffet food was generally not very good, though I admittedly prefer home cooking. Things I liked - drinks were great, the pools rocked, the staff was wonderful. Yohan and Leticia were our favorite bartenders - there was another one whose name I'm forgetting, a younger guy with an arm tattoo. The resort itself was lovely - iguanas, flamingos, peacocks, a bunch of other birds, little geckos. The grounds were extremely well kept and the walk from the lobby to the rooms is gorgeous. Some of the buffet food was decent. Our room was very quiet (minus the noisy air conditioner). The talent show was hilarious. Things I didn't like so much - I found it extremely annoying that people reserved beach loungers with their towels and didn't use them at all. Maybe that's just how people operate at resorts but it's extremely tacky. Not that I can blame the resort for that. The gift shop was an expected gouge but the sunblock straight up did not work. I got absolutely cooked after using a way overpriced bottle of sunscreen. I also wished that the beach vendors were less prominent - when I'm trying to relax on the beach, the last thing I want is to get hassled every five minutes and have to repeatedly reject people offering me things I don't want (like an expensive picture with a parrot). All in all, I had a great time and would recommend this resort to anyone looking.
2024년 2월에 5박 숙박함
답변 제공: Federico Espinal. 님, 2024년 3월 12일
Dear Zachary. Thank you for your feedback. We are glad that you choose our hotel as your holiday destination as well as for the compliments regarding our hotel facilities. On the other hand, we do apologize for any possible inconvenience you might have experienced while you were staying within us. It is always important to report every anomaly staying still in house, in order we can take corrective action and try to change your perception. We highly appreciate that you bring all these issues to our attention as your comments and suggestions are always very helpful in order to improve the quality of our service. We hope to have another opportunity to be your host again on your next trip to Dominican Republic. Honestly, Federico Espinal. General Manager. Tropical Deluxe Princess.

10/10 - 훌륭해요

Debra Ann

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was great. Staff very helpful and friendly. I loved all the wildlife living at the resort.
2024년 3월에 4박 숙박함
답변 제공: Federico Espinal. 님, 2024년 3월 12일
Dear Debra. Thank you for your comments. We are glad that you choose our hotel as your holiday destination as well as for the compliments regarding our hotel facilities. It is wonderful to read that you enjoyed your holidays and we were able to meet all your expectations. We hope to have another opportunity to be your host in the future. Cordial greetings, Federico Espinal. Tropical Deluxe Princess.

10/10 - 훌륭해요

Yannick

2024년 3월에 7박 숙박함
답변 제공: Federico Espinal. 님, 2024년 4월 1일
Dear Yannick. Thank you for your feedback. Cordial greetings, Federico Espinal. General Manager. Tropical Deluxe Princess.

4/10 - 별로예요

DAGMAR

2024년 3월에 3박 숙박함
답변 제공: Federico Espinal. 님, 2024년 4월 1일
Dear Dagmar. Thank you for your feedback. Cordial greetings, Federico Espinal. General Manager. Tropical Deluxe Princess.

10/10 - 훌륭해요

Marko

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 7박 숙박함
답변 제공: Federico Espinal. 님, 2024년 3월 11일
Dear Marko. Thank you for your feedback. Cordial greetings, Federico Espinal. Tropical Deluxe Princess.