3 개의 야외 수영장, 09:00 ~ 19:00 오픈, 무료 카바나, 일광욕 의자

비스타 솔 푼타 카나 비치 리조트 & 스파 - 올 인클루시브 여행 후기

4 out of 5
비스타 솔 푼타 카나 비치 리조트 & 스파 - 올 인클루시브
Avenida Alemania s/n, Playa Bávaro, El Cortesito, Punta Cana, La Altagracia

이용 후기

7.4

좋아요

평점 10 - 훌륭해요. 313개 이용 후기 중 115개" "
평점 8 - 좋아요. 313개 이용 후기 중 81개" "
평점 6 - 괜찮아요. 313개 이용 후기 중 49개" "
평점 4 - 별로예요. 313개 이용 후기 중 26개" "
평점 2 - 너무 별로예요. 313개 이용 후기 중 42개" "

7.8/10

청결 상태

7.4/10

직원 및 서비스

7.4/10

편의 시설/서비스

7.6/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

4/10 - 별로예요

Martin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Food was horrible. Mexican food and Japan restaurant were horrible. Free drink areas were understaffed. Spent more time waiting for drinks than enjoying than a night club. No internet in the rooms. Would have to leave room to use phone to check on family or just check emails. Drink machines were down most of the time. Hot tub in main pool was not working. They allowed smoking everywhere outside even in the common areas. No free shuttle to the airport.
2024년 3월에 3박 숙박함

2/10 - 너무 별로예요

Pierina

단체 여행, 연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The beds are hard as a brick, my body hurts! The pillows are very small and also extremely hard. I had to roll my own luggage’s to my rooms with my kids. Nobody greeted me upon entry, i had no information about dining /wifi/room service. The worst resort ever!
답변 제공: Alfredo Picasso-Resident Manager 님, 2024년 3월 24일
Dear Pierina,Vista Sol Punta Cana values all of our guests and any feedback that is provided. As a company focused on service, we continue working hard day by day for the optimization and improvement. It would be very nice to have again the possibility to welcome you back.Sincerely,

10/10 - 훌륭해요

Miguel A

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 4박 숙박함
답변 제공: Alfredo Picasso-Resident Manager 님, 2024년 3월 18일
Estimado Miguel,Gracias por alojarse con nosotros y darnos una excelente valoración.Saludos cordiales y lo esperamos nuevamente muy pronto.

10/10 - 훌륭해요

Elizabeth 님, Mayfield Heights

단체 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I enjoyed the wildlife and plants/ trees. Speaking Spanish is a must to communicate with the majority of the staff. I feel on checkin and check out was rushed and the checkout gentleman only wanted to hail me a taxi. Very hot and crowded and noisy in the buffet and restaurants at all times of the day. Also pools 3 beautiful ones were always busy. Do not sit at the edge of the beach closest to the water if you don’t want to attract multiple vendors and interruptions.
2024년 2월에 7박 숙박함
답변 제공: Alfredo Picasso-Resident Manager 님, 2024년 3월 18일
Dear Elizabeth,Thank you very much for left your review.We are working hard to improve our service, and your feedback is the best way to do it.We hope to receive you again in the hotel.Sincerely,

8/10 - 좋아요

Sibely

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 청결 상태
El lugar es muy bonito, buenas atenciones y buena comida pero deben invertir más en la limpieza de las habitaciones los baños están en mal estado para ser un hotel y la habitación huele mucho a humedad después lo demás bien
2024년 3월에 2박 숙박함
답변 제공: Alfredo Picasso-Resident Manager 님, 2024년 3월 10일
Estimada Sibely,Muchas gracias por dejar sus impresiones acerca de su estadía en nuestro hotel.Los esperamos nuevamente cuando lo deseen.Saludos cordiales,

4/10 - 별로예요

Carmen

가족 여행
좋아요: 직원 및 서비스
Food was horrible, not one restaurant was authentic to their culture..Rooms were not upto par…The money spent here is definitely not worth it…However the staff were lovely, compassionate and respectful
2024년 2월에 3박 숙박함
답변 제공: Alfredo Picasso-Resident Manager 님, 2024년 2월 25일
Dear Carmen,Thank you for taking the time to write a review.Vista Sol Punta Cana values all of our guests and any feedback that is provided. We will keep working on it, to improve day by day. It would be very nice to have again the possibility to welcome you back.Sincerely,

10/10 - 훌륭해요

Yarleni

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Execelente
2024년 2월에 2박 숙박함
답변 제공: Alfredo Picasso-Resident Manager 님, 2024년 2월 25일
Estimada Yerleni,Muchas gracias por dejar su valoración y tan lindo comentario.Saludos cordiales,

6/10 - 괜찮아요

Kristy

좋아요: 청결 상태, 직원 및 서비스
2024년 2월에 4박 숙박함
답변 제공: Alfredo Picasso-Resident Manager 님, 2024년 2월 24일
Dear Kristy,Vista Sol Punta Cana values all of our guests and any feedback that is provided. We will keep working on it, to improve day by day. It would be very nice to have again the possibility to welcome you back.Sincerely,

2/10 - 너무 별로예요

Jacqueline 님, Pennsauken

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Where do I start? When checking in… the male at the front desk was not unwelcoming at all, he did not accommodate and was rude. I asked him for if it would be possible to check out an hour later due to my fight coming later and I have no where to go and he said no and it would be an extra charge. I never had that issue with any other hotels such as Dream Onyx and Breathless. After requesting for a manager, we spoke with Angel who was courteous and helpful in allowing the hour late check out. Secondly, after receiving our cards and taken to our room… there were at least 100 of mosquitos flying in the room. It was unbearable to be in the room. I got bit up all over my arms and legs in a matter of a 5 minute span. After trying to get out of the room of mosquitos and going out back to the lobby to see if there were food or drinks we could get… we found out no pool after 6:00. Being that we just checked in also. Disappointment. We then tried to go to the bar and get a drink just to be told we have to pay for our drinks. What is all inclusive then??? Whatever we eat it. Then we walk around and look for a restaurant to eat because we haven’t ate all day. We tried to eat at the Mexican restaurant just to be turned down and told no. No reservation then we can’t come in… so all of this was for nothing? We booked with this place for one night…. prior to departing the next day to just get poor service and completely nothing for the amount we paid. Please make that make sense???
2024년 1월에 1박 숙박함
답변 제공: Alfredo Picasso-Resident Manager 님, 2024년 2월 4일
Dear Jacqueline,We deeply regret that the experience in our resort did not meet your expectations. We were surprised to read that absolutely all was wrong on their vacations with the hotel, etc.When we travel particularly and usually as a philosophy of life we must try to be optimistic and positive. This makes our life easier and more enjoyable. All the staff were always at your disposal to satisfy all your needs and you were always trying to make your own profit.Best regards,

8/10 - 좋아요

Jaime

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Was fine. The warmer for food was not pleasant food cold. Because Ned the update buffet warmer. My food cold.
2024년 1월에 5박 숙박함
답변 제공: Alfredo Picasso-Resident Manager 님, 2024년 2월 4일
Dear Jaime,Thank you very much for left your review.We are working hard to improve our service, and your feedback is the best way to do it.We hope to receive you again in the hotel.Sincerely,

6/10 - 괜찮아요

kritina

가족 여행
We didn't like a food at all, including restorans. The service could be better too. Smoking in resort should have restrictions or not allowed at all. The resort is overated..
2024년 1월에 12박 숙박함
답변 제공: Alfredo Picasso-Resident Manager 님, 2024년 2월 4일
Dear Kritina,Thank you very much for leaving your impressions about your stay with us.At Vista Sol Punta Cana we continue working to offer better service and improve all the aspects indicated by our clients.We look forward to seeing you and thank you very much for choosing us.Kind regards,

10/10 - 훌륭해요

Victor

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
This place perfect for me for the staff are unique, petro and beach bar , angel, Juan, Joshua, marianela, they work at the lobby bar they make my vacation perfect. Definitely I will Come back.
2024년 1월에 5박 숙박함
답변 제공: Alfredo Picasso-Resident Manager 님, 2024년 1월 28일
Dear Victor,Thank you very much for your lovely comment.We continue to improve every day, so we receive gratifying comments like these.Were glad you enjoyed your stay with us and that you appreciated our staff and service. Your comments will be shared with the staff mentioned.We hope to receive you again soon in Vista Sol Punta Cana.Sincerely,

10/10 - 훌륭해요

Kristopher

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Amazing!
2024년 1월에 1박 숙박함
답변 제공: Alfredo Picasso-Resident Manager 님, 2024년 1월 21일
Dear Kristopher,Thank you very much for choosing us.We hope to receive you again in the hotel.Sincerely,

10/10 - 훌륭해요

Caroline Lebrón

2024년 1월에 2박 숙박함
답변 제공: Alfredo Picasso-Resident Manager 님, 2024년 1월 21일
Dear Caroline,Thank you very much for choosing us.We hope to receive you again in the hotel.Sincerely,

8/10 - 좋아요

Ramon

2024년 1월에 4박 숙박함
답변 제공: Alfredo Picasso-Resident Manager 님, 2024년 1월 28일
Estimado Ramón,Gracias por elegirnos y dejar su valoración sobre su estancia.Lo esperamos nuevamente muy pronto.Saludos cordiales,

8/10 - 좋아요

christina

2023년 12월에 6박 숙박함
답변 제공: Alfredo Picasso-Resident Manager 님, 2024년 1월 14일
Dear Christina,Thank you very much.Best regards,

8/10 - 좋아요

Emile

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
2023년 12월에 4박 숙박함
답변 제공: Alfredo Picasso-Resident Manager 님, 2024년 1월 14일
Dear Emile,Thank you very much.Best regards,

2/10 - 너무 별로예요

Christopher

단체 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overcharges and hidden fees
2023년 12월에 4박 숙박함
답변 제공: Alfredo Picasso-Resident Manager 님, 2024년 1월 15일
Dear Christopher,Thank you very much for left your review.We are working hard to improve our service, and your feedback is the best way to do it.We never put overcharges or hidden fees.Every guest must read the conditions of each reservation carefully before booking.Sincerely,

6/10 - 괜찮아요

Akber

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
It is a good property, outside shopping was close by to buy souvenirs. It is a very good property for a nice walk, beach was decent. Hot tub didn’t have hot water for all three pools. Food was average, hard to communicate if you don’t know Spanish. Folks at this property do not speak English at all. If you are vegetarian or not eat pork products they are not careful and/or have lack of knowledge to clean bowls, spoons or use separate utensils from food safety. I was disappointed with service as everything is time based. We had a reservation for a restaurant which runs from 6:30 to 10 PM. Two times for reservations 6:30to6:40 or 8:30 to 8:40. We arrived at 6:50 and was denied service even though tables were empty and others had just started on their appetizers. We were told to come at 8:30 slot which doesn’t make any sense. No one is willing to go out of the way to help except some servers were very nice but mostly not willing to help. I wouldn’t come back just because of the service.
2023년 12월에 4박 숙박함
답변 제공: Alfredo Picasso-Resident Manager 님, 2024년 1월 7일
Dear Akber,Thank you for taking the time to write a review.Vista Sol Punta Cana values all of our guests and any feedback that is provided. As a company focused on service, we continue working hard day by day for the optimization and improvement. It would be very nice to have again the possibility to welcome you back.Sincerely,

10/10 - 훌륭해요

Isa

Me gusto mucho, sin pensarlo volvería otra vez
2023년 12월에 2박 숙박함
답변 제공: Alfredo Picasso-Resident Manager 님, 2023년 12월 11일
Estimada Isa,Gracias por dejar su excelente valoración y lindo comentario.Los esperamos nuevamente muy pronto.Saludos cordiales,

10/10 - 훌륭해요

Jonathan

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nos encantó el Hotel y sus instalaciones ademas de la buena comida y la fauna que tienen dentro del Hotel
2023년 12월에 2박 숙박함
답변 제공: Alfredo Picasso-Resident Manager 님, 2023년 12월 9일
Estimado Jonathan,Gracias por dejar su excelente valoracióny su lindo comentario acerca de su estadía.Lo esperamos nuevamente muy pronto.Saludos cordiales,

6/10 - 괜찮아요

Esthefany

가족 여행
좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
It was okay!
The service the the buffet was horrible, you have to get your own drinks. The service at night at the a la cart, was nice!
2023년 12월에 2박 숙박함
답변 제공: Alfredo Picasso-Resident Manager 님, 2023년 12월 9일
Dear Esthefany,Thank you very much for left your review.We are working hard to improve our service, and your feedback is the best way to do it.We hope to receive you again in the hotel.Sincerely,

6/10 - 괜찮아요

Erika

별로예요: 편의 시설/서비스
Wasn’t bad but I Would not stay again. Great for short stays.
2023년 11월에 4박 숙박함
답변 제공: Alfredo Picasso-Resident Manager 님, 2023년 12월 9일
Dear Erika,Thank you very much for left your review.We are working hard to improve our service, and your feedback is the best way to do it.We hope to receive you again in the hotel.Sincerely,

10/10 - 훌륭해요

Elia E Figueroa

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Awesome resort it just needs a little more activities!
2023년 11월에 4박 숙박함
답변 제공: Alfredo Picasso-Resident Manager 님, 2023년 12월 9일
Dear Elia,Thank you very much for left your review.We are working hard to improve our service, and your feedback is the best way to do it.We hope to receive you again in the hotel.Sincerely,

10/10 - 훌륭해요

Carlos A.

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excelente servicio, estoy sumamente agradecido por la atención.
2023년 11월에 2박 숙박함
답변 제공: Alfredo Picasso-Resident Manager 님, 2023년 12월 9일
Estimado Carlos,Gracias por dejar su excelente valoracióny su lindo comentario acerca de su estadía.Lo esperamos nuevamente muy pronto.Saludos cordiales,

10/10 - 훌륭해요

Brenda N

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Good overall stay at Vista Sol. Staff at site were amazing, helpful, and patient. Food was good. I help safe and protected at the beach and on site. The only downside is the bathroom. There was only glass pane for the shower. The caulking was sloppy. The toilet seat cover was broken.
2023년 11월에 4박 숙박함
답변 제공: Alfredo Picasso - Resident Manager 님, 2023년 11월 19일
Dear Brenda,Thank you very much for your lovely comment.We continue to improve every day, so we receive gratifying comments like these.Were glad you enjoyed your stay with us and that you appreciated our staff and service. We hope to receive you again soon in Vista Sol Punta Cana.Sincerely,

4/10 - 별로예요

felipe

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스
Las Ropas de camas y las tú alujas estaban sucias y curtidas
2023년 11월에 1박 숙박함
답변 제공: Alfredo Picasso-Resident Manager 님, 2023년 11월 13일
Estimado Felipe,Muchas gracias por dejarnos sus impresiones acerca del hotel.En Vista Sol Punta Cana continuamos trabajando para ofrecer un mejor servicio y mejorar todos los aspectos indicados por nuestros clientes.Los esperamos nuevamente cuando gusten y muchas gracias por elegirnos.Saludos cordiales,

8/10 - 좋아요

Piero Renato

2023년 10월에 2박 숙박함
답변 제공: Alfredo Picasso-Resident Manager 님, 2023년 11월 12일
Estimado Piero,Gracias por dejar su valoración acerca de su estadía en nuestro Resort.Saludos cordiales,

10/10 - 훌륭해요

PATRICIA LEE

단체 여행
좋아요: 편의 시설/서비스
Everything was perfect but lack of towels and they don’t use wash clothes apparently. Pillows very uncomfortable but otherwise perfect
2023년 10월에 4박 숙박함
답변 제공: Alfredo Picasso-Resident Manager 님, 2023년 11월 5일
Dear Patricia,Thank you very much for left your review.We are working hard to improve our service, and your feedback is the best way to do it.We hope to receive you again in the hotel.Sincerely,

4/10 - 별로예요

Luz

별로예요: 청결 상태, 숙박 시설 상태 및 시설
No me gusto él hotel sobre todo en el bufet no tenían variedad... no lo recomiendo el hotel
2023년 10월에 1박 숙박함
답변 제공: Alfredo Picasso-Resident Manager 님, 2023년 11월 5일
Estimada Luz,Muchas gracias por dejarnos sus impresiones acerca del hotel.En Vista Sol Punta Cana continuamos trabajando para ofrecer un mejor servicio y mejorar todos los aspectos indicados por nuestros clientes.Saludos cordiales,

10/10 - 훌륭해요

Milena

2023년 10월에 2박 숙박함
답변 제공: Alfredo Picasso-Resident Manager 님, 2023년 11월 5일
Estimada Milena,Muchas gracias por dejar su excelente valoración.Saludos cordiales,

10/10 - 훌륭해요

rosainy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This is a beautiful hotel with very cute rooms, the hospitality and its people were everything to me. It’s a very small hotel, but they have activities and night shows to give you something to do!
2023년 10월에 2박 숙박함
답변 제공: Alfredo Picasso - Resident Manager 님, 2023년 10월 22일
Dear Rosainy,Thank you very much for your lovely comment.We continue to improve every day, so we receive gratifying comments like these.Were glad you enjoyed your stay with us.We hope to receive you again soon in Vista Sol Punta Cana.Sincerely,

10/10 - 훌륭해요

Manuel

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Todo muy bien me encantó mucho
2023년 10월에 4박 숙박함
답변 제공: Alfredo Picasso-Resident Manager 님, 2023년 10월 22일
Estimado Manuel,Muchas gracias por dejar su valoración y tan lindo comentario.Saludos cordiales,

8/10 - 좋아요

Sergio

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 2박 숙박함
답변 제공: Alfredo Picasso-Resident Manager 님, 2023년 10월 8일
Estimado Sergio,Muchas gracias por dejar su valoración acerca de su estadía con nosotros.Los esperamos nuevamente muy pronto.Saludos cordiales,

8/10 - 좋아요

Olga

좋아요: 청결 상태, 숙박 시설 상태 및 시설
답변 제공: Alfredo Picasso-Resident Manager 님, 2023년 10월 8일
Estimada Olga,Muchas gracias por dejar su valoración acerca de su estadía con nosotros.La esperamos nuevamente muy pronto.Saludos cordiales,

4/10 - 별로예요

Javier

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Staff was very nice and pleasant the room wasn't that great, a/c very low we sweting even with the a/c at max, safe wasnt working they charged me $10 for the use didnt get a refund, tv was not working took 24 hours to have someone fix it, first day toilet overflows, coffe maker didn't work, and the fridge was leaking....not really a single place to cool off, don't know why it was rated at 4 stars...3 stars the most only because the staff is very nice.
2023년 9월에 3박 숙박함
답변 제공: Alfredo Picasso-Resident Manager 님, 2023년 10월 8일
Dear Javier,Thank you for taking the time to write a review on Expedia.Vista Sol Punta Cana values all of our guests and any feedback that is provided. We will keep working on it, to improve day by day. As a company focused on service, we continue working hard day by day for the optimization and improvement. It would be very nice to have again the possibility to welcome you back.Sincerely,

6/10 - 괜찮아요

Karolin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
No langosta, no camarones, la carne de res dura en el bufet
2023년 9월에 2박 숙박함
답변 제공: Alfredo Picasso-Resident Manager 님, 2023년 10월 1일
Estimada Karolin,Gracias por dejar su valoración y comentarios.Le informamos, que al igual que la mayoría de los Resorts, ofrecemos langosta y camarones con un costo adicional.Saludos cordiales,

10/10 - 훌륭해요

Roberto 님, Orlando

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: Alfredo Picasso-Resident Manager 님, 2023년 9월 24일
Estimado Roberto,Muchas gracias por dejar su excelente valoración.Lo esperamos nuevamente muy pronto.Saludos cordiales,

8/10 - 좋아요

Nevaeh Alexis

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Loved everything. Only thing that brings it to 4 stars is the American bbq restaurant was terrible. Took over an hour to even receive food and it was not even edible. But everything else was amazing!
2023년 9월에 7박 숙박함
답변 제공: Alfredo Picasso-Resident Manager 님, 2023년 9월 17일
Dear Alexis,Thank you very much for left your review.We are working hard to improve our service, and your feedback is the best way to do it.We hope to receive you again in the hotel.Sincerely,

10/10 - 훌륭해요

Rodderick

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Cleanliness
2023년 9월에 4박 숙박함
답변 제공: Alfredo Picasso-Resident Manager 님, 2023년 9월 16일
Dear Rodderick,Thank you very much for left your review.We hope to receive you again in the hotel.Sincerely,

10/10 - 훌륭해요

Aramis

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Alfredo Picasso-Resident Manager 님, 2023년 9월 12일
Estimado Aramis,Muchas gracias por dejar su excelente valoración.Saludos cordiales,

6/10 - 괜찮아요

Isaiah

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
Too many bugs and mosquitoes INSIDE the room
2023년 8월에 5박 숙박함
답변 제공: Alfredo Picasso-Resident Manager 님, 2023년 9월 10일
Dear IsaiahThank you very much for left your review.We are working hard to improve our service, and your feedback is the best way to do it.Best regards,

10/10 - 훌륭해요

Ella

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing time with the family love it
2023년 9월에 4박 숙박함
답변 제공: Alfredo Picasso-Resident Manager 님, 2023년 9월 10일
Dear Ella,Thank you very much for leaving your rating and such a nice comment.Kind regards,

8/10 - 좋아요

DeShawn

2023년 8월에 1박 숙박함
답변 제공: Alfredo Picasso-Resident Manager 님, 2023년 10월 29일
Estimada huésped,Muchas gracias por dejar su valoración.Saludos cordiales,

10/10 - 훌륭해요

Reinier

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was amazing very clean happy with variety of food excellent service beautiful suit two floor I recommend small resort but excellent beach is good but ocean was dangerous at the time I was red flags
2023년 9월에 1박 숙박함
답변 제공: Alfredo Picasso 님, 2023년 9월 10일
Dear Reinier,Thank you very much for leaving your rating and a lovely comment.Kind regards,

8/10 - 좋아요

Daniel

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Un lugar tranquilo para estar en familia
2023년 8월에 1박 숙박함
답변 제공: Alfredo Picasso-Resident Manager 님, 2023년 9월 3일
Estimado Daniel,Muchas gracias por dejar sus impresiones acerca de su estadía en nuestro hotel.Los esperamos nuevamente cuando lo deseen.Saludos cordiales,

2/10 - 너무 별로예요

Jorge

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The property in pictures is one thing when you get there it’s another. Service is horrible I got there at 11 am and did not give me the room until 5pm while people that got there after me were getting their room. Finally got the room it was dirty, towels look like they’re pee stained of how yellow they are. Bathroom is full of mold everywhere. Loud construction right in front of the room started making noise at 7am on the dot.
답변 제공: Alfredo Picasso - Resident Manager 님, 2023년 9월 3일
Dear Jorge,Vista Sol Punta Cana values all of our guests and any feedback that is provided. We will keep working on it, to improve day by day. As a company focused on service, we continue working hard day by day for the optimization and improvement. It would be very nice to have again the possibility to welcome you back.Sincerely,

10/10 - 훌륭해요

Ana María

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Sensacional
muy bien, la experiencia en este hotel fue maravillosa. Sus habitaciones son hermosas y las zonas verdes maravillosas. Es una muy buena opción para estadía.
2023년 8월에 1박 숙박함
답변 제공: Alfredo Picasso-Resident Manager 님, 2023년 9월 3일
Estimada Ana María,Muchas gracias por dejar su excelente valoración y tan lindo comentario.Saludos cordiales,

6/10 - 괜찮아요

Priscila

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
No hay opciones de comer y los restaurantes siempre estan llenos
2023년 8월에 2박 숙박함
답변 제공: Alfredo Picasso - Resident Manager 님, 2023년 8월 27일
Estimada Priscilla,Gracias por dejar sus comentarios acerca de su estadía.Nuestro hotel posee 5 restaurantes a la carta, un Food Truck, un Sport Bar en la playa y un buffet principal ofreciendo una amplia variedad de oferta gastronómica con el objetivo de satisfacer las demandas culinarias de las diferentes culturas que nos visitan. En el desayuno, almuerzo y cena tenemos a disposición de nuestros huéspedes una amplia variedad de productos frescos como vegetales, legumbres, frutas, pescados, carnes, mariscos, dulces, pastas, arroces y mucho más.Lamnetamos que ninguna opción culinaria qje ofrecemos no haya sido de su agrado.Saludos cordiales,

6/10 - 괜찮아요

Mauricio

가족 여행
별로예요: 청결 상태
Staff in bars Amazing Room service staff no where to be found We stay 7days room was clean only 2 times
2023년 8월에 7박 숙박함
답변 제공: Alfredo Picasso-Resident Manager 님, 2023년 8월 27일
Dear Mauricio,Thank you very much for left your review.We are working hard to improve our service, and your feedback is the best way to do it.We hope to receive you again in the hotel.Sincerely,