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피에스타 리조트 센트럴 퍼시픽 - 올 인클루시브 여행 후기

3.5 out of 5
피에스타 리조트 센트럴 퍼시픽 - 올 인클루시브
El Roble 23, El Roble, Puntarenas

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 1006개 이용 후기 중 398개" "
평점 8 - 좋아요. 1006개 이용 후기 중 296개" "
평점 6 - 괜찮아요. 1006개 이용 후기 중 156개" "
평점 4 - 별로예요. 1006개 이용 후기 중 82개" "
평점 2 - 너무 별로예요. 1006개 이용 후기 중 74개" "

8.2/10

청결 상태

8.4/10

직원 및 서비스

7.8/10

편의 시설/서비스

7.6/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

2/10 - 너무 별로예요

Eungkyung

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 6월에 2박 숙박함
답변 제공: Eidel Ramos Torres Gerente General 님, 2022년 7월 4일
Estimado huésped: Agradecemos su tiempo en calificarnos. Nos encantaría haber recibido sus comentarios sobre su mas reciente estadía en el resort y así asegurarnos de su satisfacción. Nos gustaría tener la oportunidad de servirles en un futuro próximo, les invitamos a contactarnos para asistirles. Sinceramente,

4/10 - 별로예요

Daniel

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Rooms were not ready until two hours after checkin. Food from the buffet was terrible. Property is not well taken care off, paint is falling off the doors, bed sheets were stained and dirty. I can go on for days. It’s like the owners just don’t care anymore. Oh yes and the pier has been out of service for years and it’s literally falling apart. Just stay home, you’ll have more fun.
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Julio 님, San isidro

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Todo excelente la atencion muy buena
2024년 4월에 2박 숙박함

6/10 - 괜찮아요

Aaron

연인과의 여행
La habitación que reserve tenia cama king y en el hotel me dijeron que no habian habitaciones disponibles con cama king
2024년 4월에 1박 숙박함

8/10 - 좋아요

Stefy

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Generalmente es muy bueno!
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Alvaro

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Todo estuvo excelente
2024년 4월에 2박 숙박함

6/10 - 괜찮아요

Cesar 님, Heredia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Ac didn't work in the first room, they moved us to another room with a similar issue (cannot be regulated) and next to the hotel staff room office and next to the building under remodelation so was full of noise all day
2024년 4월에 4박 숙박함

10/10 - 훌륭해요

Esteban

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great
2024년 4월에 2박 숙박함

4/10 - 별로예요

Juan 님, San Rafael, Alajuela

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It is a convenient resort near San Jose, however facilities and rooms are old not well maintained, uncomfortable beds and crowed pools
2024년 4월에 2박 숙박함

8/10 - 좋아요

Franklin Daniel

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nada más estoy disconforme que los restaurantes a la carta lo ponen como un beneficio si se reserva en el premium pero nunca hay campo. Y dicen que ya se llenaron todos los espacios

6/10 - 괜찮아요

Michelle

가족 여행
좋아요: 편의 시설/서비스
별로예요: 청결 상태
Resort was older, needed cleaning and was charged an extra $ 200 for my 12 year old child
2024년 4월에 4박 숙박함

10/10 - 훌륭해요

Raquel

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excelente servicio a l huesped
2024년 4월에 1박 숙박함

6/10 - 괜찮아요

Maria Isabel

연인과의 여행
Pagué para tener frente al mar pero solo tiene parcialmente más se ve la piscina que el mar
2024년 3월에 1박 숙박함

8/10 - 좋아요

Wendong

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Good
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Víctor 님, SAN JOSE

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Gracias
2024년 3월에 2박 숙박함

8/10 - 좋아요

Luis

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Es un buen lugar para pasarlo en familia. Los beneficios VIP ahí nunca se dan
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Charlie 님, Moravia

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Todo muy bien
2024년 3월에 2박 숙박함

4/10 - 별로예요

Virginia

별로예요: 청결 상태, 직원 및 서비스
No access to eat when we wanted to eat we had to wait till certain time to have the access to food and we were VIP. Sure
2024년 3월에 2박 숙박함

8/10 - 좋아요

Jonathan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Buen lugar agradable y seguro, se aprovecha el tiempo de vacaciones
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Jeff

가족 여행
좋아요: 직원 및 서비스
I give it a 5 star rating for a 3 star level resort. The accommodations was serviceable but if you are expecting a Hilton or Marriott resort level then your expectations are to high. We did not expect a 5 star level resort so we were very happy with the low key atmosphere, good quality of food and servicable (junior suite) room. The service was great for a non Spanish speaking guest. The value for the price was well worth the experience and we would go back. The beach is for enjoying the scenery and the sound but not for water sports as the slope creates larger waves. Lots of swimming pools to enjoy and stay cool. We did not pay for premium but premium provided an exclusive restaurant and pool areas. Premium did not provide a greater advantage or value from my perspective but I did not see their room quality. Resort has wifi that worked great. For outside the resort wifi, I went to the ICE store and got a KOLBI SIM card for my hot spot. The ICE store did not have English speakers but all worked out great. Again, we had a great experience but we did not have 4 or 5 Star Resort expectations.
2024년 3월에 2박 숙박함

6/10 - 괜찮아요

Raul

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good was OK, we were not able to make reservations to none of the restaurants as they were “Booked” even though we got there on a Sunday and there wasn’t any availability until the following Friday, it would have been helpful if we needed to make reservations that far in advance as we reserved out rooms 3 months ahead of time, other than that the resort was pretty good. The spa lady was phenomenal.
2024년 3월에 5박 숙박함

4/10 - 별로예요

Deborah

가족 여행
좋아요: 직원 및 서비스
The hotel is old and smelled of mold. It was clean for the most part, however due to the repairs that were made (adding caulking over old caulking without scraping it first) made areas look dirty. There was also a lot of dusk on the ceiling fan in the room. The biggest issue was the food was horrible. We couldn’t find anything that would make it worth our money so we checked out after the first night. It appeared they had a lot of nightlife activities which would have been a plus but we didn’t stay long enough to find out.
2024년 3월에 5박 숙박함

8/10 - 좋아요

Brad

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The amenities on the property are nice. The food is the same each day at the restaurants ( you need a reservation to get in to them), but the specials & buffet change everyday. The tour company just outside the property was amazing if you want to do explore the area I would recommend going to talk with them and they will set everything up for you for transportation and where are good places to go.
2024년 3월에 7박 숙박함

6/10 - 괜찮아요

Nikolay

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff is nice, hotel is outdated.
2024년 3월에 10박 숙박함

6/10 - 괜찮아요

Anisa

2024년 3월에 7박 숙박함

2/10 - 너무 별로예요

Gilbert

No respetan el ordenamiento jurídico la constitucion
2024년 3월에 2박 숙박함

8/10 - 좋아요

Yuria

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel was beautiful, I booked a king bed and a queen, but I received 2 queen beds instead, beds were very comfortable, room was clean, staff was friendly. CHECK IN process was incredibly awful, we had to wait long lines in the theatre instead of the regular front desk area... I paid to get in earlier, after I paid the guy told me I was gonna get my room key until 3pm, if he told me that to begin with I would definitely not had paid $30 x person to get in 2 hrs earlier.... i feel like there is a lack of communication 😕 we were premium, we didn't know what it meant, nobody expained anything regarding its benefits, we asked a lady by the pool, while walking where the nearest restaurant was and she told us that bc we were premium we could go to the restaurant in front of the pool but we had to make reservations, so we went back to the hotel to make reservations and they said that restaurant is booked for the next 2 nights, they said "why didn't you do the reservation during checkin?" I said well Nobody TOLD us! FOOD was delicious, only one day lunch was very plain, no salt or flavor, but other days it was very good. Drinks were ok, ofcoarse the quality of the alcohol is very cheap... night show was very fun, pools were beautiful 😍
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Connie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property was very clean, friendly and fun. The staff was fantastic.
2024년 3월에 7박 숙박함

6/10 - 괜찮아요

Carmen

가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Nos brindaron servicio de parqueo privado, piscina y bar exclusivo para clientes con servicio premium y un restaurante con servicio a la carta, cuyas opciones no son muy variadas. El personal necesita más incentivos o capacitación para brindar excelente atención al cliente. Cuentan con dos restaurantes tipo buffet, pero no siempre están abiertos, según la cantidad de huéspedes. Entonces se hacen filas para ingresar o se acaba la comida.
2024년 3월에 4박 숙박함

10/10 - 훌륭해요

Carlos

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Todo estuvo bien👍👍👍👍👍
2024년 3월에 2박 숙박함

4/10 - 별로예요

Jeroen 님, London

연인과의 여행
별로예요: 숙박 시설 상태 및 시설
We stayed in the premium section with VIP access. The room was very dated and the smell was awful, like mildew/mold. We had to keep the windows open for fresh air whilst the air conditioners were running. The bathroom was not very clean, dust on doors and hair of previous guests in the bath and on the floor. The bathtub is really small. Overall, the rooms need repair and an upgrade/modernisation. The food in the premium restaurants (breakfast and lunch) was ok-ish but nothing special. For dinner you need to book the premium restaurants well in advance, so we ended up in the buffet section and couldn't use our vouchers. The food in the buffet zone/section was between ok and good. Some of the pre-made food was overcooked but the Octopus, freshly cooked on the spot, was really good. Staff are very attentive though. Cocktails, wine and beer were good and bar staff attentive. There are plenty of sunbed loungers and parasols/trees around the pool and beach to sit in the shade (it gets really hot in February). The beach is ok but the pier looks awful, some parts of the barrier are broken as well. All activities (shows, pool exercises etc) are all in Spanish. Staff tried to speak English but often communication was difficult..."Google translate" helped. There’s plenty of parking. Overall quite disappointing for the price we paid.
2024년 3월에 2박 숙박함

8/10 - 좋아요

Jose

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Muy bien, sin embargo el trato en recepción no fue el mas cordial. En el resto de las instalaciones si fueron muy cordiales.
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Dannia Segura

2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Marvin

Birm
2024년 2월에 1박 숙박함

8/10 - 좋아요

Shamia

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Pros clean, pools, food Cons tour desk is not in the hotel and special moments amenity was disappointing
2024년 2월에 2박 숙박함

10/10 - 훌륭해요

Hannia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It is safe, clean and excellent food and accommodation
2024년 2월에 2박 숙박함

8/10 - 좋아요

Miguel

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Personal muy amable. El servicio de café no fue muy bueno porque se terminó el café temprano.
2024년 2월에 2박 숙박함

6/10 - 괜찮아요

Susy

가족 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
La accesibilidad fue lo que me gustó. Pero el aseo de la habitación estuvo terrible. Para el acceso de tubo que esperar 20 min en lugar de tener el ingreso temprano, al llegar a la habitación no había paños y se tuvo que solicitar en varias ocasiones. La alfombra del baño la metieron mojada en el mueble y este chorreaba por todo el piso del baño. Esa alfombra no la cambiaron simplemente la metieron sucia en el mueble
2024년 2월에 2박 숙박함

2/10 - 너무 별로예요

bajrang

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함

8/10 - 좋아요

Marvin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
NA
2024년 2월에 2박 숙박함

2/10 - 너무 별로예요

Pam

가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
We were so excited for our "dream vacation in Costa Rica". Upon arrival, we found the condition of the property in great need of maintenance. Dirty, missing caulking, Poor Television quality, uncomfortable beds, ants everywhere. The staff were all kind and courteous, although none to very limited English speaking abilities. There was a buffet available without a reservation but the food was horrible. The only palatable food I could find was scrambled eggs, fruit, yogurt and green juice. For dinner, the only palatable food I had was a hamburger. We paid an extra $30 per person for the lobster, which we were not able to eat as it was overcooked and had awful seasonings. I probably had 3 bites, trying to find a good spot but found none. The remainder of the dinners, both buffet and restaurant, I was unable to eat more than a few bites as they were horrible. All this, and we were in the premium section. The drinks were also horrible, super syrupy . Tried many different ones and still were awful
2024년 2월에 11박 숙박함

4/10 - 별로예요

charles

단체 여행, 연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We were placed in an outdated first floor room by the laundry area. The room was outdated and not very clean. We had no towels in our room and the phone were not working so I had to hunt down a staff. The drinks were terrible as well as the food.
2024년 2월에 1박 숙박함

4/10 - 별로예요

allan

별로예요: 청결 상태, 숙박 시설 상태 및 시설
No me dieron ninguno de los beneficios de mi expedia gold, terrible experiencia.

10/10 - 훌륭해요

Tammy

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I have stayed here before and will definitely come again. Everything was good. Only issue was with the patio door in the room. It was extremely hard to open and close.
2024년 2월에 4박 숙박함

6/10 - 괜찮아요

Ryan

단체 여행, 연인과의 여행, 가족 여행
좋아요: 숙박 시설 상태 및 시설
별로예요: 청결 상태, 직원 및 서비스
We overall had an ok time during our 3 night stay. We got a jr honeymoon suite. There were no bath towels when we got to our room and we had to wait for them to be delivered. Some friends we stayed with didnt have blankets on their bed after check in and they also had to wait for them to be delievered. Our room was a nice size but it smelled like mildew and there was visible mold on the shower curtain and bathroom mirror. The dining options were good, the gift store was great! It is a little difficult to communicate with staff if your spanish isnt good. Review would be better if the room was ready upon check in and generally cleaner.
2024년 2월에 3박 숙박함

10/10 - 훌륭해요

Gary

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
property is beautiful and well maintained. Rooms need some updating. We loved our lst floor room in building 1. Loved our patio off our room in the AM. Our room was cleaned daily and we loved the towel art. We're disappointed there was not a refrigerator. Nice snack bar with good food No Ala cart restaurants for lunch unless you are preferred. wine only seems to be available at the restaurants plenty of chairs, the ones by the pool go quickly in the morning, but their are lots of great chairs These servers helped make our visit extra special. Wll great server at both maconda and mamacarela. Richard and Michael at the Bar, And Mike at the swim up. Arnold the nighttime manager was very friendly and helpful Restaurants: Mamacarela outdoor, but we were very warm. The cooking is done near the seating. Offered seafood with was good but over cooked. We enjoyed the evening. This is the preferred restaurant for breakfast and lunch. Pelicano Italian has a larger menu and is a beautiful outdoor restaurant loved this restaurant. The food and service was very good. Maconda indoor restaurant with A/C. Great food and atmosphere. Buffet had good food. Lots of variety and very good service. Arnold the nighttime manager very nice and willing to listen! Beach bar was quick and efficient and made good drinks. The servers were friendly and helpful Swim up bar was usually very busy, but the servers were friendly, made good drinks. Nice bar in Building 1. loved the drinks!
2024년 1월에 6박 숙박함

4/10 - 별로예요

Jeannethe

좋아요: 청결 상태, 직원 및 서비스
No es adecuado que permitan a los niños en el bar de la piscina, ya que hay piscinas para ellos...ademas pueden sufrir algun insidente por estar dinde hay personas timando licor
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

jose

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Good experience
2024년 1월에 3박 숙박함

8/10 - 좋아요

Manuel

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함

8/10 - 좋아요

Alvaro

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
No tuve prioridad en check in, la fila fue como media hora, la ubicación de la habitación estuvo bien pero el A/C de la habitación estaba descompuesto y dormimos con calor a 25/26 grados de temperatura ya que de ahí no pasó nunca, hice el reporte a al final de la tarde a front desk y dijeron que iría alguien pero nadie llegó. Los restaurantes impecables en atención y calidad de los alimentos, ellos se llevan 5 estrellas siempre!
2024년 1월에 1박 숙박함