Dear Sir,Thank you for your positive comment and this excellent note.It is a pleasure to read that you enjoyed our Hôtel Littéraire and its comfort. We are committed to offering you a unique cultural experience in the original world of Alexandre Vialatte and his chronicles. We are delighted to read that your stay went well.We look forward to seeing you again to continue this cultural discovery,Muriel IMBERTGeneral Manager of the Hôtel Littéraire Alexandre Vialatte ****

Cher Monsieur, Merci pour votre fidélité à notre Hôtel Littéraire, je suis ravie de lire que vous avez à nouveau apprécié votre séjour ici. Nous avons à cœur de présenter à nos hôtes la richesse de l'univers de l'écrivain Alexandre Vialatte grâce à notre décor entièrement thématisé sur ses ouvrages et sa vie et notre bibliothèque aux ouvrages multilingues. J’espère que vous avez été enchanté par le décor et que nous vous reverrons bientôt à Clermont-Ferrand. Muriel IMBERT Directrice de l’Hôtel Littéraire Alexandre Vialatte ****

Merci pour votre note :-)

Madam, Sir, Your comment is a surprise for me and for all our staff. Our 4 star Hotel Littéraire is a serious establishment where professionalism and quality of service are often complimented. You did not give us the opportunity to understand your dissatisfaction on site. I am sure that by communicating with the team we would have found a solution to satisfy you. Moreover, we are located on the Place Delille next to the historic district and the Port street, which is one of the main squares in the centre of Clermont-Ferrand. I am therefore surprised that you were disappointed by our location. I hope you were still able to enjoy the many points of interest in the city. Muriel IMBERT General Manager of the Hôtel Littéraire Alexandre Vialatte ****

Merci pour votre note :-)

Merci pour votre note :-)