Arthur's Bay, Bay of Many Coves, Private Bag 382, Picton, Bay Of Many Coves
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9.8
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10/10
청결 상태
9.6/10
직원 및 서비스
10/10
편의 시설/서비스
9.6/10
숙박 시설 상태 및 시설
10/10
친환경
이용 후기
10/10 - 훌륭해요
kemberlee
연인과의 여행
2024년 1월 8일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We spent a long weekend here and it was breathtaking! The service is outstanding and the food was great. I highly recommend the BOMC for a romantic getaway!
kemberlee
2024년 1월에 3박 숙박함
10/10 - 훌륭해요
Nigel and Christine
연인과의 여행
2023년 4월 29일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great views, secluded 5 star retreat
Nigel and Christine
2023년 4월에 3박 숙박함
10/10 - 훌륭해요
peter
2023년 3월 11일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A beautiful place- should be a secret!!
Delightful spot for a spell of “down” time. From the greeting at the dock to the farewells the staff were engaging and very friendly. Clean and very comfortable accommodation.Food delicious if slow service at times. Gin and wine advice from 18 yr old gap year students was amusing!Boating on the water, swimming and walking provided exercise and the dolphins, seals, stingrays and birds also greeted us!!
The lookout walk was our greatest challenge- very steep but views over 360 degrees were stunning.
Water taxi transfer across the Sound was also spectacular.
Thank you
peter
2023년 3월에 3박 숙박함
10/10 - 훌륭해요
실제 이용하신 고객
2023년 2월 26일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hervorragend
Wunderschönes Erlebnis
실제 이용하신 고객
2023년 2월에 3박 숙박함
8/10 - 좋아요
Rachel 님, Pukekohe
연인과의 여행
2023년 1월 5일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
As soon as you arrive at BOMC you are greeted by a staff member and shown around. Our room was absolutely stunning, amazing views, comfy bed and pillows. Once we heard of the Peanut Slab challenge of course we can to do it. I loved the pool and hot tub. The staff were all friendly and the turn down service is definitely the best I’ve come across. Loved there was a free laundry service. The ONLY thing that we thought let it down was the food. Our meals were very average not what you would expect at a 5 star lodge.
Rachel
8/10 - 좋아요
RM
2020년 1월 21일
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Not sure about 5 star
Unique location accessible only by water taxi so getting charged an extra $200 for the privilege of getting to and from the hotel mildly amusing or if you’re remotely budget constrained a bit of a cheek. However service at the bight cafe venue was truly dreadful for a purportedly 5 star hotel. Being told to get your own sauce from the bottle rack wasn’t great (waitress could just as easily have brought it over rather than pointing to their location in a pretty aggressive manner) but the ‘manager’ of the day (English and red headed) seemed so much more interested in serving 2 young ladies their second bottle of champagne than a couple of hotel residents it felt plain rude. Check out was a farce with the duty manager attempting to charge for dinner and breakfast meals when we had booked half board And then telling us we didn’t understand before finally (bit of an argument ensued) taking the additional charges off the bill. If you do go there make sure the hotel includes dinner bed and breakfast (you are a captive audience so may as well)
RM
2020년 1월에 2박 숙박함
답변 제공: Graeme & Kim Smith 님, 2020년 1월 21일
Disappointing feedback in some respects Bob and contrary to your comments on departure. Not sure why you would consider it cheeky to charge for water taxis. Cougarline is a separate business to the Bay of Many Coves and they are not in the habit of offering free water taxi transfers to the Resort - just for kicks? Would you consider it 'cheeky' if a rental car company charged you car hire costs to drive to a hotel in Queenstown?
I do accept your feedback on the Bight Cafe. It is a nemesis which is set to close fopr good at the end of this season and will be replaced with a "guest lounge" . Unfortunately over the years - the cafe has taken away the focus from the resort and for exactly the reasons you noted - we have decided to re-purpose this space and replace it with a guest lounge and bar area and will also re-locate our reception to this space also.
Finally - to clarify your checkout. Your booking from Expedia was in fact NOT dinner, bed and breakfast as you had believed, but in fact what you paid for was Bed and Breakfast - with dinner to be charged separately to your account. Rianne rightly checked you out so as not to cause a scene and waited for us to return from a day off to follow up. What you considered a farce was actually Rianne trying to make sense of your understanding of your booking - which was at odds with what you actually paid for. As a result - there remains a balance of $460.00 against your account which Kim and I have taken the decision to write off as we truly believe that you thought that this was part of your package - when in fact it wasn't.
Bob - we enjoyed having you and your wife stay, but just needed to set the story straight as I think your comments (with the exception of the cafe, which we completely accept) were a little harsh and unwarranted.
10/10 - 훌륭해요
Robert
2020년 1월 20일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We'll be back!
Amazing and unique location on the north end of the south island or NZ. Fabulous welcoming, wonderful apartment with amazing views. Great food. Great Service.
Robert
2020년 1월에 2박 숙박함
답변 제공: Graeme & Kim Smith 님, 2020년 1월 21일
Thank you so much for your feedback. We are proud of this property and feedback like this makes it all worthwhile. Safe onward travels in New Zealand.
10/10 - 훌륭해요
Henry
가족 여행
2019년 8월 22일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Henry
2019년 8월에 1박 숙박함
10/10 - 훌륭해요
Henry
2019년 8월 10일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Henry
2019년 8월에 1박 숙박함
10/10 - 훌륭해요
Amanda
2017년 3월 19일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Paradise
We had the most wonderful 3 days away in paradise - the staff were fantastic and friendly and went out of their way to make sure our stay was perfect. The food is exceptional with a highly skilled team of chefs who were happy to catering to individual dietary requirements. And thanks to Natalie and Elaine for their help to make our special day so wonderful too!
Amanda
10/10 - 훌륭해요
실제 이용하신 고객
2016년 3월 18일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hot tub didn't work and food was quite expensive otherwise great
실제 이용하신 고객
10/10 - 훌륭해요
Catherine 님, NYC
2015년 9월 21일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Beautiful quiet resort, highly recommended!
I had a wonderful stay at the resort. It is beautiful and remote, gorgeous views from the guest rooms, and the owners and staff are very friendly and helpful. A great place for a peaceful getaway!
Catherine
10/10 - 훌륭해요
실제 이용하신 고객
2014년 12월 29일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great hotel
Great hotel, loved our stay.
실제 이용하신 고객
10/10 - 훌륭해요
실제 이용하신 고객
2014년 12월 25일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
실제 이용하신 고객
8/10 - 좋아요
실제 이용하신 고객
2014년 11월 16일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely overnight stay
We had a one night stay in November. The resort has a spectacular view. The service is amazing and the staff are all very friendly. They had wine tasting the night we were there which was thoroughly enjoyable. Actually - it was more than just tasting. The servings were very generous and the tasting was accompanied by lovely 'nibbles'. The only negative is that our evening meal was not up to standard. We had pork and it was very dry. Our family who stayed longer than us said that the rest of their meals had been lovely so we may have just been unlucky that night. The lunch and breakfast meals were both very good.
실제 이용하신 고객
10/10 - 훌륭해요
Robin 님, New Zealand - Manawatu
2014년 6월 22일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Facilities: Outstanding; Value: Fantastic; Service: Go the extra mile, Outstanding; Cleanliness: Immaculate;
Robin
10/10 - 훌륭해요
Denise 님, Wellington
2014년 3월 19일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely luxury escape close to Wellington
We've been before and will go again. Great spot with just enough of everything to do or not do. The staff are lovely and low key, the food is great, rooms are comfy and clean and the location is second to none.
Denise
10/10 - 훌륭해요
Pataca
2014년 3월 10일
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Restful Getaway
It was our last stop after a 8 day vacation, and it was perfect. Beautiful, serene, and romantic. We ordered room service so we could enjoy the cool room, beautiful view, and keep the romantic setting going!
Pataca
10/10 - 훌륭해요
실제 이용하신 고객
2014년 1월 11일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Luxurious accomodation. Expensive but overall an excellent overnight stay
실제 이용하신 고객
10/10 - 훌륭해요
Dawn S. 님, Los Angeles, CA
2013년 10월 2일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
My best hotel stay ever ...
Absolutely incredible! The Bay of Many Coves is extremely special in every way - from the beautiful property to the exquisite food to the limitless activities to the thoughtful and compassionate attention from each and every member of the staff. Nick, Pip and their entire team enhanced our stay beyond what I ever could have imagined. I will never forget them and plan to return to The Bay of Many Coves in the future. A truly life-changing experience in paradise!
Dawn S.
10/10 - 훌륭해요
Janine 님, New Zealand - Christchurch
2013년 3월 22일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Facilities: Outstanding; Value: Great deal; Service: Outstanding; Cleanliness: Beautiful;
Very relaxing and such a peaceful place to stay. We thoroughly enjoyed our first wedding anniversary and will be back to stay longer. Very hospitable
Janine
10/10 - 훌륭해요
nicola 님, New Zealand - Wellington
2012년 9월 19일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Service: Go the extra mile; Cleanliness: Beautiful;
nicola
10/10 - 훌륭해요
Sarah 님, Australia - NSW - Sydney
2012년 5월 15일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Facilities: Good, Distinctive; Service: Go the extra mile, Outstanding; Cleanliness: Beautiful;
Sarah
10/10 - 훌륭해요
Phillippa 님, New Zealand - Wellington
2012년 4월 30일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Facilities: Nice ; Service: Outstanding; Cleanliness: Spotless;
Great food
Phillippa
8/10 - 좋아요
Anonymous
2011년 2월 5일
좋아요: 청결 상태, 직원 및 서비스
endroit reposant, mais ce n'est
endroit reposant, mais ce n'est pas luxueux comme on pourrait penser. aménagement des chambres trop simple (télé toute petite). c'est plutôt un motel. breakfeast trop lèger, nourriture pas terrible.. Prix trop élevé pour les prestations près de 300 euros la nuit ! Par contre, le personnel est à la disposition du client. endroit pour 2 ou 3 nuits maximum..
Anonymous
10/10 - 훌륭해요
Craig
2010년 10월 15일
좋아요: 청결 상태, 직원 및 서비스
excellent on every front. will
excellent on every front. will be returning!
Craig
10/10 - 훌륭해요
Anonymous
2010년 2월 26일
좋아요: 청결 상태, 직원 및 서비스
lovely, peaceful place to stay.
lovely, peaceful place to stay. staff all very helpful.