외관

크라운 플라자 호텔 퀸스타운, IHG 호텔 여행 후기

4.5 out of 5
크라운 플라자 호텔 퀸스타운, IHG 호텔
93 Beach Street, Queenstown, Otago

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 1001개 이용 후기 중 579개" "
평점 8 - 좋아요. 1001개 이용 후기 중 308개" "
평점 6 - 괜찮아요. 1001개 이용 후기 중 65개" "
평점 4 - 별로예요. 1001개 이용 후기 중 31개" "
평점 2 - 너무 별로예요. 1001개 이용 후기 중 18개" "

9.0/10

청결 상태

9.2/10

직원 및 서비스

8.6/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

10/10 - 훌륭해요

Kyungbae

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Location
Walking distance to downtown
2024년 1월에 2박 숙박함
답변 제공: Katie 님, 2024년 1월 25일
Kia Ora Kyungbae,Thank you for your valuable feedback!We appreciate your time in reviewing our services and it is delightful to know that you enjoyed your overall stay at the premises.We look forward to you staying with us again soon.Katie Morgan - Duty Manager Crowne Plaza team

10/10 - 훌륭해요

KYURIM

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Katie 님, 2023년 12월 22일
Thanks for staying with us. We appreciate your feedback!

10/10 - 훌륭해요

Eunjoo

2023년 11월에 2박 숙박함
답변 제공: Gabriela 님, 2023년 11월 15일
Thank you for your positive review. We hope to welcome you again in the near future. Kindest regards, GabrielaFront Office ManagerCrowne Plaza Queenstown

8/10 - 좋아요

??

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
가격이 싸지는 않아요 그러나 시설이 만족스럽습니다
2023년 2월에 2박 숙박함
답변 제공: Francisco Pintado 님, 2023년 2월 17일
Thank you very much for the feedback provided.Hope to see you again in the future!Kind regards,

10/10 - 훌륭해요

Han Gun

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
대만족입니다.
시내 한복판에 있어 편리했고, 청결했고, 직원들은 친절했고, 식사가 좋은 편이었다.
2021년 2월에 2박 숙박함
답변 제공: Lucky Srivastava 님, 2021년 2월 23일
Thank you for your positive feedback. We look forward to you staying with us again in near future. Kind Regards Crowne Plaza Team

10/10 - 훌륭해요

Pae

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
편리한 위치와 환상적인 호수경관, 버스정류장 바로 앞으로 매우 편리. 친절한 직원과 만족스러운 아침식사
2020년 1월에 3박 숙박함
답변 제공: Kelly R 님, 2020년 2월 8일
Dear Pae, Thank you for your great feedback. We are delighted to hear that you enjoyed the wonderful local our hotel as to offer. Our staff are always happy to help our guests and your comments will be appreciated. We hope to see you at Crowne Plaza Queenstown again soon. Kind Regards,

8/10 - 좋아요

JAE HOON

출장 여행, 가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 11월에 2박 숙박함
답변 제공: Harry F 님, 2019년 12월 4일
Dear Jae Hoon, Thank you for your review of Crowne Plaza Queenstown, we hope to welcome you back in the near future! Kind Regards Harry F Guest Relations

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
만족
뷰가 너무 좋아요 비만 안왔더라면 테라스에서 많은시간을 보냈을텐데 마지막날에 날이 풀려서 테라스에서 좋은시간보냈어요 직원분들도 친절하고 그렇게 멀리 떨어지곳이 아니라 편히 왔다갔다했어요 너무 만족스러워서 잊지못할 추억을 가지고 갑니다
2019년 10월에 2박 숙박함
답변 제공: Harry F 님, 2019년 10월 14일
Dear Valued Guest, Thank you for your review of Crowne Plaza Queenstown. We are thrilled you had a great time and hope to welcome you back in the near future. Kind Regards Harry F Guest Relations

10/10 - 훌륭해요

KYOUNGSIK

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 9월에 2박 숙박함
답변 제공: Harry F 님, 2019년 10월 6일
Good Morning Kyoungsik, Thank you for your wonderful review. We hope to welcome you again in the near future. Kind Regards Harry F Guest Relations

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
좋아요......
호수의 접근성이 매우 좋음. 주차도 발렛이라 매우 편함 주변 지역에 비하여 주차비가 저렴함 편이며 하루 내에 언제든지 출차가 가능함이 편함. 침대에 바퀴가 있어 바퀴가 고정이 되는 형태 였으면 최고 일것 같음.
2018년 12월에 2박 숙박함
답변 제공: Kimberley 님, 2018년 12월 17일
Good Afternoon, Thank you for taking the time to review your recent stay with us - we are so pleased you enjoyed our ideal location in town and our valet parking service! We appreciate your comments in regards to the beds and will consider this for our future continuous improvement planning. We hope to welcome you back to the hotel again in the future, Kind Regards, Kimberley Purcell Rooms Division Manager

8/10 - 좋아요

kyunghoon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
세번째 찾게 되는 숙소~
좋아하는 호텔이라 세번째 방문입니다. 객실에서보는 호수와 설산 전망이 끝내주는~ 객실은 관리가 잘 되고 있었어요. 단지 욕조 부분은 좀 낡은 듯도. 퀸스타운을 걸어서 다니기에 좋은 위치에 있고, 조용한 곳입니다.
2018년 6월에 9박 숙박함
답변 제공: Kimberley 님, 2018년 7월 16일
Good Afternoon Kyunghoon, We are so pleased you enjoyed your stay with us and we appreciate your loyalty as a return guest. We appreciate you taking the time to review your stay and hope to welcome you back again for a fourth visit in the future. Kind Regards, Kimberley Purcell Rooms Division Manager

10/10 - 훌륭해요

YOUNGDO

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
환상적인 view 편리한 접근성
2018년 5월에 2박 숙박함
답변 제공: Steven Stanley 님, 2018년 6월 18일
귀하의 검토에 감사드립니다. 앞으로도 다시 당신을 환영합니다.

8/10 - 좋아요

joyce 님, seoul

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
다운타운에 위치 편의시설이 다양함
타운 해변 카지노에 인접해서 식사 산책 쇼핑에 편리함 청소가 청결치않음이 불편함 밤늦게 호텔정문이 잠겨서 불편함 객실간 방음이 잘되지않음

8/10 - 좋아요

joyce 님, seoul

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
다운타운에 가까워 편의시설이용이 용이함
식당 카지노 해변이 가까워 자유롭고 편안하게 이용함 하지만 유료세탁실도 좁고 기기가 오래됨 그리고 룸청소를 청결하게 하지않음 방음이 잘되지않아 불편했음

10/10 - 훌륭해요

Suha

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

8/10 - 좋아요

Lou Ann

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lakeview rooms are wonderful! We took the public bus to & from the airport with the stop right in front of the hotel. Would have liked some porrige/oatmeal on the breakfast buffet. I appreciated the kichen microwaving my leftovers...good staff, thank you.
2024년 4월에 3박 숙박함
답변 제공: Martin E. Fernandez 님, 2024년 4월 23일
Kia Ora Lou Ann,We are delighted to hear you had a good great time at Crowne Plaza Queenstown.Thank you very much for taking the time of reviewing our services.We will pass your comments to the Food and Beverages department for their consideration in future breakfast menu updates.We will be thrilled to service you again soon.Best regards,Martin E. Fernandez.Duty ManagerCrowne Plaza Queenstown.

10/10 - 훌륭해요

Chris

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
So close to everything and our room was super quiet at night, so we all slept well. The buffet breakfast is superb and filled us up until dinner and the view from the restaurant is amazing. All of the staff were very helpful (especially Ivonne and Johnathon) We would definitely stay here again.
2024년 4월에 9박 숙박함
답변 제공: Crowne Plaza Queenstown 님, 2024년 4월 11일
Dear Chris,Thank you for choosing to stay with us at Crowne Plaza Queenstown and for taking the time to share your wonderful feedback. We're thrilled to hear that you had such a fantastic experience during your time with us, scoring us a perfect 5 out of 5!It's fantastic to know that our central location provided convenience for you and that you enjoyed a peaceful night's sleep in our quiet room. We're delighted that you found our buffet breakfast superb and that it kept you satisfied until dinner. The view from our restaurant truly is spectacular, and we're glad you got to experience it.Ivonne and Johnathon will be delighted to hear that their assistance enhanced your stay. Providing excellent service to our guests is always our top priority, and we're thrilled that they went above and beyond to make your stay memorable.Thank you for your kind words, and we would be honored to welcome you back for another enjoyable stay at Crowne Plaza Queenstown in the future.Warm regards,Jayme BlackmoreDuty Manager

10/10 - 훌륭해요

Joan

2024년 3월에 3박 숙박함

6/10 - 괜찮아요

Theresa

연인과의 여행
좋아요: 청결 상태
By 20:30 pm, most guests that would be staying the night should be at the hotel by then. Any room that is vacant has probably lost any more chances of generating revenue that night. So why not give a customer a free upgrade which actually cost the hotel nothing? That goodwill would cost the hotel chain 10 x more in marketing budget. IHG spend so much in advertising trying to reach a customer. So when a customer is already inside your hotel, the staff can buy this guest’s loyalty for nothing. However, this concept was foreign to the reception staff at checkin.
2024년 3월에 3박 숙박함
답변 제공: Katie 님, 2024년 3월 27일
Kia Ora Theresa, Thank you for taking the time to provide us with some feedback. Unfortunatley we can only offer upgrades when we have availability to do so. We are also a 24 hour hotel so we do have guests arriving at all times during the night. We hope you understand that we sometimes do not have the option to upgrade our loyal guests. We hope we can welcome you back again in the near future. Nga Mihi Katie Morgan Duty Manager Crowne Plaza team

10/10 - 훌륭해요

Michael 님, Northbrook

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice hotel , great location . Convenient to everything .
2024년 3월에 5박 숙박함
답변 제공: . 님, 2024년 3월 10일
Kia Ora Michael,Thank you for your valuable feedback.We appreciate your time in reviewing our services and it is delightful to know that you enjoyed your overall stay at the premises.We look forward to you staying with us again soon.Nga mihi,Semi Madanawa – Duty ManagerCrowne Plaza Team

8/10 - 좋아요

Prabhu

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Conveniently located to all the amenities.
2024년 3월에 3박 숙박함
답변 제공: . 님, 2024년 3월 10일
Kia Ora Prabhu,Thank you for your valuable feedback.We appreciate your time in reviewing our services and it is delightful to know that you enjoyed your overall stay at the premises.We look forward to you staying with us again soon.Nga mihi,Semi Madanawa – Duty ManagerCrowne Plaza Team

10/10 - 훌륭해요

Warwick

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Large very comfortable unit. So handy to shops and restaurants. Staff always very helpful
2024년 2월에 5박 숙박함
답변 제공: Eduardo 님, 2024년 3월 5일
Kia Ora Mr. Warwick,Thank you for your valuable feedback!We appreciate your time in reviewing our services and it is delightful to know that you enjoyed your overall stay at the premises and appreciated our service.We look forward to you staying with us again soon.Nga mihi,Eduardo Feliz – Duty ManagerCrowne Plaza Team

2/10 - 너무 별로예요

MICHIHITO

2024년 2월에 3박 숙박함
답변 제공: Eduardo 님, 2024년 3월 30일
Kia Ora,Thank you for your valuable feedback!We appreciate your time in reviewing our services. We are sad to hear this wasn't what you expected. Hopefully, we'll have you again in the future to change your mind. Nga mihi,Eduardo Feliz – Duty ManagerCrowne Plaza Team

8/10 - 좋아요

Walter

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 3박 숙박함
답변 제공: Gabriela 님, 2024년 2월 9일
Thank you for your positive review. We look forward to your next stay with us!Kindest regards,Gabriela GomezFront Office Manager Crowne Plaza Queenstown

10/10 - 훌륭해요

Patricia 님, Bridgeport

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Centrally located with plenty of easy walking to dining options and shopping. Bus available right outside and most tours picked up from the hotel. Rooms nice and comfortable with all the facilities one could want. An enjoyable stay.
2023년 12월에 8박 숙박함
답변 제공: Farah Pradewi 님, 2024년 1월 30일
Kia Ora Patricia,Thank you for taking a moment to share your recent experience at Crowne Plaza Queenstown. We are pleased to hear that you enjoyed your stay with us. We look forward to welcoming you back again soon.Kind Regards,Farah PradewiDuty Manager at Crowne Plaza Queenstown

10/10 - 훌륭해요

Toyoko

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
近くに公園やレストランが沢山あって便利でした。
2024년 1월에 3박 숙박함
답변 제공: Farah Pradewi 님, 2024년 1월 27일
Kia Ora Toyoko,Thank you for taking a moment to share your recent experience at Crowne Plaza Queenstown. We are pleased to hear that you enjoyed your stay with us. We look forward to welcoming you back again soon.Kind Regards,Farah PradewiDuty Manager at Crowne Plaza Queenstown

10/10 - 훌륭해요

Rishi

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Brilliant location for exploring Queenstown in every single way. Walkable, safe and still quiet.
답변 제공: Farah Pradewi 님, 2024년 1월 27일
Kia Ora Rishi,Thank you for taking a moment to share your recent experience at Crowne Plaza Queenstown. We are pleased to hear that you enjoyed the location of our hotel. We look forward to welcoming you back again soon.Kind Regards,Farah PradewiDuty Manager at Crowne Plaza Queenstown

8/10 - 좋아요

Wendy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
This accommodation was extremely convenient was close to restaurants tour operators . Great views and surprisingly quiet. Late January trip. Would recommend.
2024년 1월에 5박 숙박함
답변 제공: Farah Pradewi 님, 2024년 1월 26일
Kia Ora Wendy,Thank you for taking a moment to share your recent experience at Crowne Plaza Queenstown. We are pleased to hear that you enjoyed your stay with us. We look forward to welcoming you back again soon.Kind Regards,Farah PradewiDuty Manager at Crowne Plaza Queenstown

10/10 - 훌륭해요

Ann

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 3박 숙박함
답변 제공: Farah Pradewi 님, 2024년 1월 26일
Kia Ora Ann,Thank you for taking a moment to share your recent experience at Crowne Plaza Queenstown. We look forward to welcoming you back again soon.Kind Regards,Farah PradewiDuty Manager at Crowne Plaza Queenstown

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2024년 1월에 2박 숙박함
답변 제공: Katie 님, 2024년 1월 15일
Kia Ora, Thank you for your feedback. We are thrilled to know you enjoyed your stay with us. We look forward to welcoming you back in the future. Nga mihi,Katie Morgan - Duty manager

10/10 - 훌륭해요

Stephen

2024년 1월에 3박 숙박함
답변 제공: . 님, 2024년 2월 1일
Kia Ora Stephen,Thank you for your valuable feedback!We appreciate your time in reviewing our services and it is delightful to know that you enjoyed your overall stay at the premises.We look forward to you staying with us again soon.Nga mihi,Semi Madanawa – Duty ManagerCrowne Plaza Team

10/10 - 훌륭해요

Paul

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing view from the balcony of the lake staff friendly and helpful room was excellent
2024년 1월에 5박 숙박함
답변 제공: Katie 님, 2024년 1월 15일
Kia Ora Paul, Thank you for your valuable feedback!We appreciate your time in reviewing our services and it is delightful to know that you enjoyed your overall stay at the premises.We look forward to you staying with us again soon.Nga mihi,Katie Morgan – Duty ManagerCrowne Plaza Team

10/10 - 훌륭해요

Kevin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: . 님, 2024년 1월 9일
Kia Ora Kevin,Thank you for your feedback.We appreciate your time in reviewing our services and it is delightful to know that you enjoyed your overall stay at the premises.We look forward to you staying with us again soon.Nga mihi,Semi Madanawa – Duty ManagerCrowne Plaza Team

10/10 - 훌륭해요

Gautam 님, Issaquah

2023년 12월에 3박 숙박함
답변 제공: . 님, 2024년 1월 6일
Kia Ora Gautum,Thank you for your valuable feedback!We appreciate your time in reviewing our services and it is delightful to know that you enjoyed your overall stay at the premises.We look forward to you staying with us again soon.Nga mihi,Semi Madanawa – Duty ManagerCrowne Plaza Team

6/10 - 괜찮아요

Julie 님, Chicago

좋아요: 청결 상태, 직원 및 서비스
The Crowne Plaza Hotel is conveniently located in downtown Queenstown across the street from the Boardwalk and Lake Whakatipu. There are many good restaurants and stores within walking distance and it gets most of the essentials right; front desk personnel were welcoming and efficient, my room was clean, the bed was comfortable, it had an electric kettle, coffee and tea and a small refrigerator and there was hot water, good water pressure and efficient drainage in the shower. In other ways the Crowne Plaza Queenstown does not meet expectations; it advertised a 'courtyard view,' which turned out to be a very small space outside the patio door shared by all the other rooms facing the 'courtyard,' with no chairs, little space and a view only of the street several feet away. If you are going to spend any time in your room, you will probably want a view over the lake and preferably a few floors up from the ground floor. Also the bathroom in my room was old and in need of updating; the basin had cracks and while I was there the plastic covering on the bathroom light fell off. I expected more considering the high cost of these accommodations.
2023년 11월에 1박 숙박함
답변 제공: Farah Pradewi 님, 2024년 1월 1일
Kia Ora Julie,Thank you for taking a moment to share your recent experience at Crowne Plaza Queenstown. We are pleased to hear that you enjoyed the location of our hotel. We sincerely regret that your experience was less than perfect. We care deeply about our guests and want to provide the most comfortable experience possible. We hope you give us another chance soon, so we can share a more positive experience.Kind Regards,Farah PradewiDuty Manager at Crowne Plaza Queenstown

10/10 - 훌륭해요

Muralidhar

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 4박 숙박함
답변 제공: Farah Pradewi 님, 2023년 12월 29일
Kia Ora Muralidhar,Thank you for taking a moment to share your recent experience at Crowne Plaza Queenstown. We look forward to welcoming you back again soon.Kind Regards,Farah PradewiDuty Manager at Crowne Plaza Queenstown

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 3박 숙박함
답변 제공: Farah Pradewi 님, 2023년 12월 25일
Kia Ora,Thank you for taking a moment to share your recent experience at Crowne Plaza Queenstown. We look forward to welcoming you back again soon.Kind Regards,Farah PradewiDuty Manager at Crowne Plaza Queenstown

10/10 - 훌륭해요

Stuart

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 3박 숙박함
답변 제공: Katie 님, 2023년 12월 22일
Thanks for staying with us. We appreciate your feedback!

10/10 - 훌륭해요

Paul

2023년 12월에 3박 숙박함
답변 제공: Drew Forrest 님, 2023년 12월 20일
Thank you Paul for your kind review.We are thrilled to here you enjoyed your stay and look forward to seeing you again in the near future!Safe travels.Kind regards,Crowne Plaza Queenstown Team

10/10 - 훌륭해요

Arnaldo

2023년 12월에 1박 숙박함
답변 제공: Drew Forrest 님, 2023년 12월 14일
Thank you for your kind review Arnaldo!We are glad to hear you enjoyed your stayand look forward to seeing you again here at The Crowne Plaza Queenstown.

8/10 - 좋아요

maria

좋아요: 청결 상태
답변 제공: . 님, 2024년 2월 14일
Kia Ora Maria,Thank you for your valuable feedback!We appreciate your time in reviewing our services and it is delightful to know that you enjoyed your overall stay at the premises.We look forward to you staying with us again soon.Nga mihi,Semi Madanawa – Duty ManagerCrowne Plaza Team

10/10 - 훌륭해요

Paul

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location and staff very hospitable
2023년 12월에 2박 숙박함
답변 제공: Gabriela 님, 2023년 12월 8일
Tank you for your positive review. We would be delighted to welcome you back in the near future.Kindest regards,GabrielaFront Office ManagerCrowne Plaza Queenstown

10/10 - 훌륭해요

wendy

단체 여행
This is our go to hotel when we go to Queenstown. The staff are always friendly and it’s seconds from the city centre. Stayed here many times and it’s always a pleasure coming back
2023년 12월에 1박 숙박함
답변 제공: . 님, 2023년 12월 6일
Kia Ora Wendy,Thank you for your valuable feedback!We appreciate your time in reviewing our services and it is delightful to know that you enjoyed your overall stay at the premises.We look forward to you staying with us again soon.Nga mihi,Semi Madanawa – Duty ManagerCrowne Plaza Team

10/10 - 훌륭해요

Thomas 님, Phoenix

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good value, great location on the waterfront area, close to plenty of dining and shopping options. Staff was wonderful and included breakfast was quite good. Older property that is well maintained if somewhat dated in appearance.
2023년 11월에 2박 숙박함
답변 제공: . 님, 2023년 11월 29일
Kia Ora Thomas,Thank you for your valuable feedback.We appreciate your time in reviewing our services and it is delightful to know that you enjoyed your overall stay at the premises.We look forward to you staying with us again soon.Nga mihi,Semi Madanawa – Duty ManagerCrowne Plaza Team

10/10 - 훌륭해요

Grant

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We thoroughly enjoyed our stay at the Crowne Plaza in Queenstown. The staff are lovely, the location is perfect and the rooms were clean and spacious. Only downside was the breakfast buffet, which was just OK. All in all however it’s a great place to stay!
2023년 11월에 9박 숙박함
답변 제공: . 님, 2023년 11월 28일
Kia Ora Grant,Thank you for your valuable feedback!We appreciate your time in reviewing our services and it is delightful to know that you enjoyed your overall stay at the premises.We look forward to you staying with us again soon.Nga mihi,Semi Madanawa – Duty ManagerCrowne Plaza Team

6/10 - 괜찮아요

Ellen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Bed was so soft, couldn’t sleep, pillows too big or no support & bed not a king maybe a queen?
2023년 11월에 3박 숙박함
답변 제공: Farah Pradewi 님, 2023년 11월 24일
Kia Ora Ellen,Thank you for bringing these concerns to our attention. We regret that your experience did not meet your expectations and have shared your feedback with our management. We care deeply about our guests and want to provide the most comfortable experience possible. We hope you give us another chance soon, so we can share a more positive experience.Kind Regards,Farah PradewiDuty Manager - Crowne Plaza Queenstown

6/10 - 괜찮아요

Ranveig

단체 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The hotel has a great location but is way overpriced for what you get. The bathrooms need some updating - the shower curtains were missing several hooks and the bathtubs could use a no skid mat. The breakfast buffet was a disappointment.
2023년 11월에 2박 숙박함
답변 제공: . 님, 2023년 12월 5일
Kia Ora Ranveig,Thank you for your valuable feedback.We appreciate your time in reviewing our services.We strive to make each stay as pleasant and comfortable as possible, and we take feedback seriously and will share your opinion with the other departments to make the necessary changes so we can provide a better experience in the future. We look forward to you staying with us again soon.Nga mihi,Semi Madanawa – Duty ManagerCrowne Plaza Team

10/10 - 훌륭해요

Yeh Lap

2023년 11월에 5박 숙박함
답변 제공: Farah Pradewi 님, 2023년 12월 11일
Kia Ora Yeh,Thank you for your feedback. We hope to see you again soon. Kind Regards,Farah PradewiDuty Manager at Crowne Plaza Queenstown

10/10 - 훌륭해요

Bernard w

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Central Queenstown
Great hotel with the best service you could find.
2023년 11월에 7박 숙박함
답변 제공: . 님, 2023년 11월 14일
Kia Ora Bernard,Thank you for your feedback.We appreciate your time in reviewing our services and it is delightful to know that you enjoyed your overall stay at the premises.We look forward to you staying with us again soon.Nga mihi,Semi Madanawa – Duty ManagerCrowne Plaza Team

10/10 - 훌륭해요

MA THERESA

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very convenient access to shopping, dining and entertainment.
2023년 10월에 3박 숙박함
답변 제공: Drew 님, 2023년 11월 1일
Thank you for your review Rachel! We are happy you enjoyed the great location of the hotel and your feedback will be passed on, as it is extremely useful to us, to help improve our services in the future. We would be delighted to welcome you back in the near future. Kindest Regards,