Very clean and staff friendly and helpful. Rooms a good size and beds comfortable.
However the breakfast really lets it down. Poor selection compared with other 4.5* hotels. The food was only Luke warm, pastry selection was very poor and cheap brought in muffins. No bread selection other than packet brown or white. Only 3 types of cereal and no granola. Poor cooked selection, Scrambled eggs were nearly raw, chewy cold bacon, frankfurter sausage again cold and looked un appetising , tomatoes , beans and hash browns. All on the cold side. When you consider what lovely food is served in the cafes around Queenstown I’d recommend going into town for breakfast. Far wider choice and cheaper also looks far more palatable than the hotel breakfast. Breakfast definitely not worth paying an extra $40 for or even the $35 if you get it on offer.