Terrace/patio
Check availability

Reviews of Casa Aspeytia Hotel Boutique

3.5 out of 5
Casa Aspeytia Hotel Boutique
Corner of Pasteur 25 N and Morelos, Downtown, Querétaro, QUE

Reviews

8.8

Excellent

Rating 10 - Excellent. 109 out of 182 reviews" "
Rating 8 - Good. 46 out of 182 reviews" "
Rating 6 - Okay. 19 out of 182 reviews" "
Rating 4 - Poor. 4 out of 182 reviews" "
Rating 2 - Terrible. 4 out of 182 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

8.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Cristobal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was charge for Breakfast. After being told that it would be complementary.
Stayed 1 night in Mar 2024

10/10 Excellent

Jean-Guy

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel and rooftop A
Stayed 2 nights in Mar 2024

10/10 Excellent

Jeanine

Stayed 2 nights in Jan 2024

10/10 Excellent

Ronald D

Stayed 1 night in Dec 2023

8/10 Good

J Heriberto

Stayed 1 night in Dec 2023

10/10 Excellent

JOHN BENEDICT

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were professional and very responsive. We had an issue that was unforeseen and staff were all over it. Thank you staff!! I have checked into hundreds (maybe thousands) of hotels around the world and this may have been the easiest and quickest checkin ever. Staff greeted you professionally, politely and with a smile every time you entered and left the property. We even bumped into one on the street and again was greeted with a smile!! Breakfast was great - there was a selection and was prepared fresh. Waiter was very friendly and professional. They also provided 2 free bottles of water every day. Room had a safe. Shower was great with nice pressure and hot water. Place had lots of character, was extremely clean, great condition, quiet, and airy.

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Evelyn

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was great, they bend over backwards for their guest. My family and I had a great stay here and would definitely come back.
Stayed 2 nights in Nov 2023

8/10 Good

Ricardo

Stayed 2 nights in Nov 2023

8/10 Good

Víctor Hugo

Stayed 2 nights in Nov 2023

10/10 Excellent

Marie Elizabeth, Brownsville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent. The only thing that I would suggest is communication between the staff regarding hours for their roof top bar. I was told that it closed at 10:30 pm, everyday. However, when I showed up in Sunday with a group of 20 people, they told us that they were closed already. ( this was at 7:45pm) Needless to say, I was embarrassed for suggesting that place. Other that that, food, room, staff, surroundings were wonderful.

10/10 Excellent

Janina

Stayed 3 nights in Sep 2023

10/10 Excellent

AURORA

Stayed 2 nights in Aug 2023
Response from Casa Aspeytia on Sep 18, 2023
Muchisimas gracias por su visita!!!Esperamos a volver a alojarlos

10/10 Excellent

ANDRES

Liked: Cleanliness, staff & service, property conditions & facilities
Noisy at night Trash around area
Stayed 4 nights in Jun 2023
Response from A on Aug 15, 2023
Lamentamos que su experiencia no haya sido del todo placentera. Las ventanas y puertas de todas las habitaciones son termo acústicas.

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay at Casa Aspeytia. The property was clean and well maintained. The room itself was small and there were some issues with the shower drainage, however, the rooftop restaurant was absolutely fantastic. The food was excellent, the prices were reasonable, the view was spectacular, and the staff of friendly. I would stay at Casa Aspeytia again just for the restaurant, but I would request a 2nd floor room to be away from the street.
Response from D on Aug 15, 2023
Lamentamos que su experiencia no haya sido del todo agradable, trabajaremos en mejorar.Contamos con personal de mantenimiento que reportar al momento esos desperfectos.Gracias.Casa Aspeytia

8/10 Good

Jorge

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An excellent place to stay
This a very nice place We enjoy our stay very much. The staff was great and the food was excellent at the restaurant on the roof with an amazing view to old town Querétaro. The only thing I would suggest is having AC in the rooms for a more comfortable stay.
Stayed 2 nights in May 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in May 2023

8/10 Good

Diane, LINCOLN

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location. Comfortable beds. Attentive staff. Restaurant on upper floor terrace. Neat old building.
Stayed 3 nights in Mar 2023

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Casa Aspeytia is amazing! Great service! Great rooms! Great rooftop restaurant with amazing views. Highly recommend!
Stayed 1 night in Feb 2023
Response from CasaAspeytia on Feb 25, 2023
hotel Casa Aspeytia agradece su estancia, esperamos su estadía le hiciera sentir como en casa, tomaremos en cuenta sus comentarios, fue un placer atenderle, le esperamos pronto.

8/10 Good

Filiberto

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
center of town, very friendly people High price compared to other similar hotels where we have stayed in same area. Difficult restaurant access for older people (3 floors of stairs)
Response from CasaAspeytia on Feb 25, 2023
hotel Casa Aspeytia agradece su estancia, esperamos su estadía le hiciera sentir como en casa, tomamos en cuenta su comentario, le esperamos pronto.

10/10 Excellent

Antonio

Stayed 1 night in Jan 2023
Response from CasaAspeytia on Feb 24, 2023
hotel Casa Aspeytia agradece su estancia, esperamos su estadía le hiciera sentir como en casa, le esperamos pronto.

10/10 Excellent

Robert

Stayed 2 nights in Jan 2023
Response from CasaAspeytia on Feb 24, 2023
Hotel Casa Aspeytia agradece su estancia, esperamos su estadía le hiciera sentirse como en casa, le esperamos pronto.

10/10 Excellent

Ariana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was absolutely amazing.
Response from CasaAspeytia on Feb 24, 2023
de parte del staff, le agradecemos por dejarnos este tipo de comentario tan motivador, para nosotros es muy importante que ustedes se sientan como en casa, ¡le esperamos pronto!

10/10 Excellent

Kimberly, Biloxi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely colonial-style hotel in the heart of the historic district. Comfortable clean cozy yet spacious room, friendly staff, and walking distance to restaurants, shops, and local attractions.
Stayed 1 night in Dec 2022

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2022

10/10 Excellent

Rosalía del Carmen

Stayed 1 night in Sep 2022
Response from Casa Aspeytia on Oct 17, 2022
Muchas gracias!!! Esperamos volver a alojarlos

10/10 Excellent

Luis

Stayed 1 night in Aug 2022
Response from Casa Aspeytia on Aug 21, 2022
Muchas gracias por elegirnos para su estancia!! Esperamos recibirlo nuevamente

10/10 Excellent

Nancy

Stayed 1 night in Jul 2022
Response from Aspeytia on Jul 30, 2022
Gracias por visitarnos, ha sido un placer atenderlos Saludos

10/10 Excellent

MIGUEL ANGEL

Stayed 1 night in Jul 2022
Response from Aspeytia on Jul 30, 2022
Muchas gracias Miguel, ojal podamos nuevamente recibirlos

10/10 Excellent

Ana Beatriz

Stayed 2 nights in May 2022

10/10 Excellent

Gayle

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very friendly and helpful staff, lovely rooms, great rooftop restaurant and an amazing spa. I would definitely stay here again.
Stayed 5 nights in Apr 2022

8/10 Good

Gustavo

Stayed 1 night in Apr 2022

10/10 Excellent

Maria de Lourdes

Stayed 1 night in Mar 2022
Response from Casa Aspeytia on Mar 22, 2022
Gracias por sus comentarios. Esperamos verla pronto de nuevo.

10/10 Excellent

antonio

Stayed 4 nights in Dec 2021

8/10 Good

Cinthia Gisela

Stayed 2 nights in Dec 2021

8/10 Good

MAXIMILIAN

Stayed 1 night in Nov 2021

10/10 Excellent

Antonio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 2 nights in Nov 2021

10/10 Excellent

Adriana

Stayed 1 night in Nov 2021
Response from Aspeytia on Nov 17, 2021
Gracias!!! Ojala nos den nuevamente la oportunidad de volver a alojarlos!!! Saludos

4/10 Poor

Sebastian

Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was great! Super clean, charming, close to everything in the Centro Historico, friendly staff. Definitely recommending Casa Aspeytia
Stayed 4 nights in Jun 2021
Response from Casa Aspeytia on Jun 15, 2021
Muchas gracias por sus buenos comentarios, es un placer atenderlo. saludos

10/10 Excellent

David

Stayed 2 nights in Mar 2021
Response from Casa Aspeytia on Jun 15, 2021
Muchas gracias por sus buenos comentarios, es un placer atenderlo. saludos

8/10 Good

Gilberto

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2021
Response from Hotel Boutique Casa Aspeytia on Mar 26, 2021
Muchas gracias por habernos visitado! Esperamos su pronto regreso.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2021
Response from Casa Aspeytia on Feb 26, 2021
Gracias por su preferencia, nos agrada mucho haberle atendido como usted se merece

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Me encantó
Excelente lugar en el corazón del centro histórico, colonial, bonito. Hacía algo de calor afuera y la habitación estaba super fresca.Todos son muy atentos y amables. Me encantó que las ventanas además de rústicas, bonitas, realmente aislan el ruido exterior. La cama super cómoda, descansé muy bien. Además cuentan con medidas higiénicas adecuadas por la pandemia. Definitivamente volvería, pues además de que encontré un buen precio, la estancia fue muy agradable.
Stayed 2 nights in Nov 2020
Response from Casa Aspeytia on Dec 1, 2020
Muchas Gracias por sus comentarios Srita Galvez, nos animan a seguir mejorando. La esperamos pronto de regreso.

10/10 Excellent

Angel

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience. Amazing service.
Stayed 1 night in Oct 2020
Response from Casa Aspeytia on Nov 9, 2020
Gracias por sus comentarios, nos alegra que su experiencia fuera grata. Thank you for your comments, we are glad that your experience was pleasant.

8/10 Good

lucia patricia

Liked: Cleanliness, property conditions & facilities, room comfort
Nice, perfect location but parking not free
The hotel is very nice, antique and very clean, rooms are a little smaller than it looks on the photo but OK. Breakfast was very good but slow, not ready at 8am as we were informed and delayed us on our activity. No coffee to go one day that we had early plans. The parking is 4 blocks away and I had to pay extra 70 pesos to stay the night, this is not described on the hotel services available
Stayed 2 nights in Sep 2019
Response from Cesar H. Guerrero. on Oct 4, 2019
muchas gracias por alojarse con nosotros, en cuanto al estacionamiento abordaremos el tema directamente para mejorar el servicio.

4/10 Poor

Verified traveler

Stayed 3 nights in Mar 2019
Response from Hotel Aspeytia on May 11, 2019
Buenas Tardes, Algún comentario, critica o mejora que nos ayude a mejorar nuestro servicio seria de mucha ayuda. Gracias.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Didn’t sleep the 4 nights I was there due to loud music from the restaurant upstairs which went on past 1:30 am on weekends, then loud guests till later. One morning the phone in the room next door began ringing non-stop at 5:00 am and I was finally able to contact the front desk at 6 am who told me that they asked for a wake up call at 5 and were going to keep calling till they picked up. I begged them to stop saying the next door guests were either dead or gone. Stained sheets and towels- total fiasco with the masseuse they arranged for in - room service- she arrived late, we had to walk several blocks to the spa, and after 5 minutes I realized she wasn’t a pro. Mediocre food. Glad to be out of there. Buckets everywhere, bicycle blocking the stairs, presumably decor. Dirty. Location is good, that’s about it, though. Extraordinarily slow service.
Stayed 4 nights in Dec 2018
Response from Hotel Antiguo Mesón Aspeytia on Jan 31, 2019
Dear guest. Thank you for taking the time to provide us with an assessment of your stay. We regret to know that your stay did not meet expectations. We will send your comments to the personnel involved and we will take your comments into account in order to improve our service. We hope you give us another opportunity to show you that we have improved. Greetings.

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location, in the center of town. The neighborhood can be slightly noisy in the evening as the music from the cafe and bars around are easy to hear :-) The hotel is nice, though it does not have A/C or heaters: The temperature is quite nice even during the night.
Stayed 2 nights in Nov 2018

10/10 Excellent

Sam, Houston Texas.

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful place in town, very close to the center (walking distance) and to the interesting places around. I highly recommend it. It is like home away from home.
Stayed 1 night in Nov 2018