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퀄리티 인 & 스위트 암스테르담 여행 후기

2.5 out of 5
퀄리티 인 & 스위트 암스테르담
114 Millennium Dr, Quispamsis, NB

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 537개 이용 후기 중 335개" "
평점 8 - 좋아요. 537개 이용 후기 중 154개" "
평점 6 - 괜찮아요. 537개 이용 후기 중 29개" "
평점 4 - 별로예요. 537개 이용 후기 중 11개" "
평점 2 - 너무 별로예요. 537개 이용 후기 중 8개" "

9.4/10

청결 상태

9.2/10

직원 및 서비스

8.6/10

편의 시설/서비스

9.2/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
깨끗하고 편하고 좋아요
깨끗하고 편하고 좋아요

8/10 - 좋아요

Martin

2024년 4월에 2박 숙박함
답변 제공: Vanessa Buchanan, Guest Relations Coordinator 님, 2024년 4월 18일
Good day, Martin, Thank you for leaving a positive rating on your recent stay with us. Your feedback is truly appreciated. We look forward to welcoming you back for another great stay in the future!

8/10 - 좋아요

Karen

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The only complaint that I have is the front desk staff could be more friendly. When we lifted there was two ladies at the desk. I said Hi I am not sure if she said Hi back. She just said do you want your receipt. We just dropped almost $600:00 & I did not get a thank you or how was your day. We will go back & the rest of the staff was great. I would have liked a map of the motel. The kitchen & cleaning staff were fantastic.
2024년 4월에 3박 숙박함
답변 제공: Rhea McKnight, Guest Relations Manager 님, 2024년 4월 8일
Hello Karen, thank you for sharing your feedback with us. We are pleased to hear that you had an overall positive experience during your stay. However, we are sorry to learn about your less-than-ideal interaction with our front desk staff. Providing friendly and welcoming service is a priority for us, and we apologize for any lapse in hospitality you experienced. Your comments have been shared with our team for review and improvement. We are glad to hear that the rest of our staff, including the kitchen and cleaning teams, met your expectations. We appreciate your valuable feedback and hope to have the opportunity to welcome you back for an even better experience in the future.

10/10 - 훌륭해요

Tristin

좋아요: 청결 상태
2024년 3월에 1박 숙박함
답변 제공: Rhea McKnight, Guest Relations Manager 님, 2024년 3월 26일
Dear Tristin,Thank you very much for your high rating! We are thrilled to see that you had a positive experience with us. We look forward to welcoming you back in the future for another memorable stay.

10/10 - 훌륭해요

Lesley

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice little hotel right off of the highway. Rooms were spacious and clean. Excellent breakfast selection. Great deal for the price.
2024년 3월에 1박 숙박함
답변 제공: Rhea McKnight, Guest Relations Manager 님, 2024년 3월 22일
Dear Lesley,Thank you for taking the time to share your feedback about your recent stay with us. We greatly appreciate your excellent rating and your positive comments.We are thrilled to hear that you enjoyed your stay at our hotel. Providing spacious and clean rooms, along with an excellent breakfast selection, are priorities for us, and we are glad to know that we met your expectations in these areas.It is wonderful to hear that you found our hotel to be a great deal for the price. Thank you for choosing to stay with us, Lesley. We look forward to welcoming you back again in the future.

10/10 - 훌륭해요

Tanya

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Rhea McKnight, Guest Relations Manager 님, 2024년 3월 18일
Thank you for taking the time to leave a positive rating, Tanya! We are glad to hear that you had a great experience during your stay with us. We hope to welcome you back again in the future!

10/10 - 훌륭해요

Seth

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
a
2024년 3월에 1박 숙박함
답변 제공: Rhea McKnight, Guest Relations Manager 님, 2024년 3월 18일
Thank you for leaving a positive rating, Seth! We are thrilled that you had a pleasant stay with us. We hope to have the opportunity to welcome you back for another enjoyable stay in the future!

10/10 - 훌륭해요

Elizabeth

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A beautiful hotel, so clean & extremely comfortable! Will definitely stay here again!
2024년 3월에 1박 숙박함
답변 제공: Rhea McKnight, Guest Relations Manager 님, 2024년 3월 12일
Thank you, Elizabeth, for your wonderful review! We are thrilled to hear that you found our hotel beautiful, clean, and extremely comfortable. Providing a pleasant stay for our guests is our top priority, and we are delighted that we could meet your expectations. We look forward to welcoming you back on your next visit!

8/10 - 좋아요

Blake

2024년 3월에 2박 숙박함
답변 제공: Rhea McKnight, Guest Relations Manager 님, 2024년 4월 2일
Thank you, Tony, for your review! We are glad to hear that everything was good during your stay with us. Your satisfaction is important to us, and we are pleased that you found your experience to be positive overall. We appreciate your feedback and hope to welcome you back for another great stay soon.

10/10 - 훌륭해요

Zachary

2024년 2월에 1박 숙박함
답변 제공: Rhea McKnight, Guest Relations Manager 님, 2024년 3월 21일
Dear Zachary,Thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed your stay at our hotel. We look forward to welcoming you back soon!

10/10 - 훌륭해요

Ian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff was friendly, rooms were clean, and it was easy to jump off the highway and be in city center in the morning.
2024년 2월에 1박 숙박함
답변 제공: Rhea McKnight, Guest Relations Manager 님, 2024년 2월 22일
Dear Ian,Thank you for taking the time to share your positive feedback following your recent stay with us. We are delighted to hear that you found our staff friendly, our rooms clean, and our location convenient for accessing the city center.Ensuring our guests have a comfortable and enjoyable stay is our top priority, and we are thrilled that we met your expectations in these areas. We look forward to welcoming you back for another wonderful stay when your travels bring you back to the area.

8/10 - 좋아요

Confessions

2024년 2월에 1박 숙박함
답변 제공: Rhea McKnight, Guest Relations Manager 님, 2024년 3월 21일
Thank you for taking the time to leave a review of your recent stay with us. We appreciate your feedback and are pleased to see that you had an overall positive experience.We hope to have the opportunity to welcome you back again in the future.

10/10 - 훌륭해요

Lisa

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We loved everything except how cold the pool was. Swimming was our main activity but it was too cold to be in long. Everything else was perfect! Clean, friendly staff, beautiful room and yummy breakfast!
2024년 2월에 1박 숙박함
답변 제공: Rhea McKnight, Guest Relations Manager 님, 2024년 2월 12일
Dear Lisa,Thank you for sharing your feedback with your recent stay at our hotel. We are delighted to hear that you loved everything about your stay, including our clean accommodations, friendly staff, beautiful rooms, and delicious breakfast.We apologize for the inconvenience you experienced regarding the temperature of the pool. Please know that we take your feedback seriously, and we will look into ways to ensure that the pool temperature is comfortable for our guests in the future.We hope to have the pleasure of welcoming you back to our hotel in the future.

10/10 - 훌륭해요

Warren

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Close to where I was working
2024년 1월에 1박 숙박함
답변 제공: Rhea McKnight, Guest Relations Manager 님, 2024년 1월 22일
Dear Warren,Thank you for choosing our hotel for your recent stay and for taking the time to share your positive feedback. We are delighted to hear that our proximity to your workplace contributed to a convenient and pleasant stay. We appreciate your support, and we look forward to welcoming you back whenever your travels bring you to the area.

10/10 - 훌륭해요

Carole

2024년 1월에 1박 숙박함
답변 제공: Rhea McKnight, Guest Relations Manager 님, 2024년 2월 7일
Dear Carole,Thank you for taking the time to rate your recent stay with us. We appreciate your perfect score, even though no specific comments were provided.Your satisfaction is important to us, and we are glad to know that you had a positive experience overall. We hope to have the opportunity to welcome you back for another enjoyable stay in the future.

10/10 - 훌륭해요

Emery

2023년 12월에 1박 숙박함
답변 제공: Rhea McKnight, Guest Relations Manager 님, 2024년 1월 9일
Dear Emery,Thank you for choosing our hotel for your stay, and for sharing your perfect score. We are thrilled to hear that your experience was satisfactory. We appreciate your support and hope to welcome you back soon.

10/10 - 훌륭해요

Emery

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Rhea McKnight, Guest Relations Manager 님, 2024년 1월 4일
Dear Emery,Thank you for the perfect 10/10 rating! We are thrilled to hear that you had such a positive experience during your stay. Your feedback will be shared with our staff, and we appreciate your recognition of their efforts. We look forward to welcoming you back for another excellent stay in the future.

10/10 - 훌륭해요

Barrie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff very friendly. Comfortable room. Good water pressure. Breakfast buffet very good. Staff kept all items topped up in small batches so always fresh
2023년 12월에 1박 숙박함
답변 제공: Rhea McKnight, Guest Relations Manager 님, 2024년 1월 4일
Dear Barrie,Thank you for your fantastic 5-star review! We are delighted to hear that you found our staff very friendly, the room comfortable, and the water pressure to your liking. It Is great to know that you enjoyed our breakfast buffet, and we appreciate your recognition of our efforts to keep all items fresh and topped up. We look forward to welcoming you back for another wonderful stay

10/10 - 훌륭해요

Lori

2023년 12월에 1박 숙박함
답변 제공: Rhea McKnight, Guest Relations Manager 님, 2024년 1월 18일
Dear Lori,Thank you for your perfect rating, and we are glad to see that you had a positive experience during your stay. We hope to see you again soon!

10/10 - 훌륭해요

Mark

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Rhea McKnight, Guest Relations Manager 님, 2024년 1월 31일
Thank you for your perfect score, Mark! We appreciate your feedback and are delighted to hear that you had a great experience during your stay. Thank you for choosing our hotel, and we hope to welcome you back again soon!

8/10 - 좋아요

Patricia

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was clean and well maintained. Staff were friendly but focused on their own tasks. Breakfast was ok. Lots of options, just not a lot of flavour. Not bad for for complimentary with the room.
2023년 12월에 1박 숙박함
답변 제공: Rhea McKnight, Guest Relations Manager 님, 2023년 12월 19일
Dear Patricia,Thank you for providing your feedback. We are pleased to hear that you found the room clean and well-maintained. Your comments about the staff and breakfast are valuable, and we will share this information with our team for improvement. We look forward to the opportunity to host you again and provide an even better experience.

8/10 - 좋아요

Aurelio

2023년 12월에 1박 숙박함
답변 제공: Rhea McKnight, Guest Relations Manager 님, 2024년 1월 9일
Dear Aurelio,Thank you for taking the time to share your feedback with us. We appreciate your review and are pleased to see that you had a positive experience overall. We hope to see you again soon.

10/10 - 훌륭해요

Elwin

연인과의 여행
The property was adequate but not as clean as previous times we’ve stayed there. The breakfast choices were limited but again adequate. Staff were friendly and efficient.
2023년 12월에 1박 숙박함
답변 제공: Rhea McKnight, Guest Relations Manager 님, 2023년 12월 13일
Thank you for taking the time to share your experience. We are glad to hear that our staff were friendly and efficient during your stay. We apologize for any issues with cleanliness and limited breakfast choices. I have shared your feedback with our management team. Your feedback is valuable, and we will use it to make improvements. We hope to welcome you back for a more satisfying stay in the future.

6/10 - 괜찮아요

Steven

아이를 동반한 가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beds were dirty when we got into our room
2023년 11월에 7박 숙박함
답변 제공: Rhea McKnight, Guest Relations Manager 님, 2023년 12월 8일
Dear Steven,Thank you for bringing your recent experience to our attention, and we sincerely apologize for the inconvenience you encountered during your stay. Your feedback is invaluable in helping us improve our services.We are sorry to hear about the cleanliness issues you faced with the beds in your room. We understand the importance of clean and comfortable accommodation.Please be assured that we take your concerns seriously, and we will investigate this matter thoroughly to ensure such lapses do not occur in the future. Your comfort and satisfaction are our top priorities, and we regret that we fell short of meeting your expectations.We appreciate your understanding and hope to have the opportunity to regain your trust during a future visit.

10/10 - 훌륭해요

Albatross

2023년 10월에 2박 숙박함
답변 제공: Rhea McKnight, Guest Relations Manager 님, 2023년 12월 8일
Good morning,Thank you for taking the time to share your positive rating with us on Expedia. We appreciate your feedback and are delighted to see that you had a satisfactory experience during your stay at Quality Inn & Suites Amsterdam. We value your input and hope to welcome you back for another excellent stay.

10/10 - 훌륭해요

Doug

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Rhea McKnight, Guest Relations Manager 님, 2023년 12월 21일
Dear Doug,Thank you for taking the time to share your experience following your stay. Your perfect 5 out of 5 rating is truly appreciated, and we are pleased to hear that you had a positive and satisfactory experience. We look forward to the opportunity to welcome you back for another wonderful stay.

6/10 - 괜찮아요

Amanda 님, West Devon

2023년 11월에 1박 숙박함
답변 제공: Rhea McKnight, Guest Relations Manager 님, 2023년 12월 19일
Dear Amanda,Thank you for sharing your feedback on Expedia. We appreciate your rating and would like to learn more about your experience to better address any concerns. If there are specific aspects that stood out to you or areas where we can improve, we would appreciate additional details. Your satisfaction is our priority, and we hope to have the opportunity to enhance your experience during your next stay.

10/10 - 훌륭해요

Gaston

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Rhea McKnight, Guest Relations Manager 님, 2023년 11월 16일
Dear Gaston,Thank you for taking the time to leave a perfect 10 out of 10 rating. We appreciate your positive feedback, and we are thrilled to hear that your experience met your expectations. We value your input and look forward to serving you again.Sincerely,Rhea McKnight Guest Relations ManagerQuality Inn & Suites Amsterdam

8/10 - 좋아요

David

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
GREAT spot. Still here actually. LOVE it!
2023년 11월에 1박 숙박함
답변 제공: Rhea McKnight, Guest Relations Manager 님, 2023년 11월 14일
Dear David,Thank you for choosing to stay with us, and we are thrilled to hear that you consider our hotel a great spot. We appreciate your feedback and hope you continue to enjoy your time with us. We hope to have you back in the future!

8/10 - 좋아요

Roger

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Was ok to sleep. Brekfast were great
2023년 10월에 5박 숙박함
답변 제공: Rhea McKnight, Guest Relations Manager 님, 2023년 11월 8일
Thank you for taking the time to share your thoughts about your recent stay. We are pleased to hear that you had a comfortable night's sleep and enjoyed breakfast. We value your input and hope to welcome you back for an even better experience in the future.

10/10 - 훌륭해요

Detlef

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 6박 숙박함
답변 제공: Rhea McKnight, Guest Relations Manager 님, 2023년 11월 7일
Thank you, Detlef, for choosing our hotel for your stay, and for taking the time to leave a review. We are delighted to see your perfect rating and are pleased to have met your expectations. We look forward to welcoming you again when your travels bring you back to our area.

10/10 - 훌륭해요

Abaid

Cleanliness
2023년 10월에 1박 숙박함
답변 제공: Rhea McKnight, Guest Relations Manager 님, 2023년 10월 31일
Thank you, Abaid, for taking the time to share your review. We are delighted to hear that you found our hotel to be exceptionally clean. Providing a clean and comfortable environment for our guests is a top priority for us. We are thrilled that our efforts in maintaining cleanliness have been recognized. Your feedback is greatly appreciated, and we look forward to welcoming you back for another outstanding stay in the future.

4/10 - 별로예요

Josh

좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had no hot water at night and in the morning. Not impressed.
2023년 10월에 1박 숙박함
답변 제공: Rhea McKnight, Guest Relations Manager 님, 2023년 10월 31일
Good morning Josh, thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced with the hot water during your stay. This is certainly not the experience we aim to provide, and we are sorry for any discomfort it may have caused. Your feedback is valuable to us, and we will address this issue to ensure it does not happen in the future. We hope you would consider giving us another chance to provide you with the exceptional experience we strive for.

6/10 - 괜찮아요

Robin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
Other then the water problem ,all was good
2023년 10월에 1박 숙박함
답변 제공: Rhea McKnight, Guest Relations Manager 님, 2023년 10월 31일
Good morning Robin, thank you for sharing your feedback. We are pleased to hear that most of your stay was good. We apologize for the water problem you encountered. Our team is addressing this issue to ensure it does not recur. Your feedback helps us make necessary improvements, and we hope to have the opportunity to provide you with a more seamless stay in the future.

10/10 - 훌륭해요

Marcia

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice. Clean. Would stay again.
2023년 10월에 1박 숙박함
답변 제공: Rhea McKnight, Guest Relations Manager 님, 2023년 10월 27일
Thank you, Marcia, for choosing to stay with us, and for taking the time to leave such a kind review. We are thrilled to hear that you had a very nice and clean experience during your stay. Our team works diligently to provide a comfortable and pleasant environment for our guests, and we are delighted that you found your stay enjoyable. We hope to have the pleasure of hosting you again in the future.

10/10 - 훌륭해요

dorothy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Rhea McKnight, Guest Relations Manager 님, 2023년 10월 27일
Hello Dorothy, thank you for your 5-star rating and for choosing to stay with us. Your satisfaction is important to us, and we are pleased to see that you had a great experience during your visit. We look forward to serving you again on your next trip.

10/10 - 훌륭해요

Jill

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
nice hotel
2023년 10월에 1박 숙박함
답변 제공: Rhea McKnight, Guest Relations Manager 님, 2023년 10월 25일
Thank you, Jill, for your perfect rating and your kind words! We are thrilled to hear that you enjoyed your stay at our hotel. We appreciate your feedback and look forward to hosting you again in the future.

8/10 - 좋아요

Abaid

Clean and comfortable
2023년 10월에 1박 숙박함
답변 제공: Rhea McKnight, Guest Relations Manager 님, 2023년 10월 20일
Good morning, we wanted to extend our gratitude for taking the time to share your feedback. We are pleased to hear that you found our hotel to be clean and comfortable during your stay. Guest comfort and cleanliness are top priorities for us. Thank you for choosing our hotel, and we hope to have the pleasure of hosting you again in the future.

8/10 - 좋아요

Mark

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Rhea McKnight, Guest Relations Manager 님, 2023년 10월 20일
Good morning Mark, we appreciate your time and effort in sharing your feedback. We are pleased to hear that you had a comfortable and pleasant stay with us. Guest comfort and satisfaction are of the utmost importance, and your kind words reinforce that we are providing a positive experience. Thank you for choosing our hotel, and we look forward to welcoming you back in the future.

10/10 - 훌륭해요

Tracy

2023년 10월에 1박 숙박함
답변 제공: Rhea McKnight, Guest Relations Manager 님, 2023년 10월 20일
Hello Tracy, we wanted to express our gratitude for your recent feedback on Hotels.com. It is delightful to hear that you had an enjoyable experience during your visit to our hotel. We are pleased to know that you appreciated our service and accommodations. We hope to see you next time you are ui the area.

10/10 - 훌륭해요

Daniel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice breakfast
a quick stop and a great hotel
2023년 10월에 1박 숙박함
답변 제공: Communications Coordinator 님, 2023년 10월 12일
Good morning Daniel, thank you for your excellent rating and kind words. We are delighted to know you enjoyed our breakfast and had a great experience during your quick stop. We appreciate your feedback, and we hope to have the pleasure of serving you again on any future visits.

8/10 - 좋아요

lisa 님, sCARSDALE

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Rhea McKnight, Guest Relations Manager 님, 2023년 10월 27일
Thank you for your feedback, Lisa. We are glad you had a satisfactory stay during your visit. We are always striving to enhance our services and make your future visits even more enjoyable. We appreciate your support and hope to see you again soon.Sincerely,Rhea McKnight Guest Relations ManagerQuality Inn & Suites Amsterdam

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Noisey
I found that the noise level was pronounced. I found it very hard to sleep.
2023년 10월에 1박 숙박함
답변 제공: Rhea McKnight, Guest Relations Manager 님, 2023년 10월 10일
Good morning, thank you for taking the time to share your feedback. We apologize for any inconvenience you experienced due to noise during your stay. Our team strives to provide a peaceful environment for all our guests, and we regret that we fell short in this regard during your visit. Thank you for your feedback; it helps us improve.Sincerely,Rhea McKnight Guest Relations ManagerQuality Inn & Suites Amsterdam

10/10 - 훌륭해요

David

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I was left alone to relax and just enjoy my stay, staff were kind and polite, super easy to deal with, the building was exeptionally clean. Ill be booking again, you can be sure of that
2023년 10월에 1박 숙박함
답변 제공: Rhea McKnight, Guest Relations Manager 님, 2023년 10월 10일
Dear David, thank you for your excellent review! We are thrilled to hear that you had a relaxing and enjoyable stay with us. Our team aims to provide kind and polite service while maintaining a clean and comfortable environment. We appreciate your kind words and look forward to welcoming you back for another pleasant stay.Sincerely,Rhea McKnight Guest Relations ManagerQuality Inn & Suites Amsterdam

10/10 - 훌륭해요

Troy

2023년 10월에 1박 숙박함
답변 제공: Rhea McKnight, Guest Relations Manager 님, 2023년 10월 10일
Thank you for your positive rating, Troy! We appreciate your feedback, and we hope you had a comfortable and enjoyable stay. We look forward to hosting you again whenever your travels bring you back our way.Sincerely,Rhea McKnight Guest Relations ManagerQuality Inn & Suites Amsterdam

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스
The room smelled faintly of smoke and the power went out for 3+hrsbut overall it was good, and the conference was attending was in the hotel.
2023년 9월에 2박 숙박함
답변 제공: Rhea McKnight, Guest Relations Manager 님, 2023년 10월 2일
Good morning, thank you for taking the time to provide feedback on your recent stay. We appreciate your comments, and we are sorry to hear about the smell in the room and the power outage you experienced. We understand how these inconveniences can affect your stay, and we apologize for any disruption. I have shared your feedback with our management team, so we can look into this further. We value your feedback and hope to have the opportunity to serve you again in the future under more favorable circumstances.

6/10 - 괜찮아요

Karen

2023년 9월에 1박 숙박함
답변 제공: Rhea McKnight, Guest Relations Manager 님, 2023년 10월 4일
Thank you, Karen, for taking the time to provide a rating. We appreciate your feedback and hope you had a comfortable stay with us. If you have any specific comments or suggestions to enhance your future stays, please don't hesitate to share them with us. We aim to make every guest's experience exceptional and look forward to hosting you again in the future.Sincerely,Rhea McKnight Guest Relations ManagerQuality Inn & Suites Amsterdam

8/10 - 좋아요

Kerri

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good value
Good value
2023년 9월에 1박 숙박함
답변 제공: Rhea McKnight, Guest Relations Manager 님, 2023년 9월 25일
Dear Kerri,Thank you for sharing your feedback and for providing a rating of 8/10. We appreciate your review and are pleased to see that you found good value during your stay with us. Your satisfaction is important to us, and we're delighted that you had a positive experience. We look forward to welcoming you back in the future and continuing to provide excellent value.Sincerely,Rhea McKnight Guest Relations ManagerQuality Inn & Suites Amsterdam

6/10 - 괜찮아요

Jennifer

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: Rhea McKnight, Guest Relations Manager 님, 2023년 9월 22일
Thank you for sharing your feedback, Jennifer. We appreciate your input, and we'd like to know more about your experience to see how we can improve. If you have any specific comments or suggestions, please feel free to share them with us. Your feedback is valuable and helps us enhance our services for all our guests. We hope to have the opportunity to welcome you back in the future for an even better stay.

6/10 - 괜찮아요

Dwayne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Overall, great spot to stay. I found the room humid requiring I turn on the heat to find comfort. Breakfast offering was a little lacking
2023년 9월에 1박 숙박함
답변 제공: Rhea McKnight, Guest Relations Manager 님, 2023년 9월 19일
Good morning, Dwayne,We want to extend our appreciation for choosing our hotel for your recent stay and for sharing your feedback. Your input helps us improve, and we value your insights.We apologize for any discomfort you experienced with the room's humidity and heating. We will certainly look into this matter to ensure our guests have a comfortable stay in the future. Additionally, your comments about our breakfast offering are noted, and we will work to enhance our options for guests like you.We are pleased to hear that you found our hotel to be a great spot overall, and we hope to have the opportunity to welcome you back in the future. Sincerely,Rhea McKnight Guest Relations ManagerQuality Inn & Suites Amsterdam