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Reviews of Ramada Plaza Xian South

4 out of 5
Ramada Plaza Xian South
Fifth Yannan Rd And Huxin Rd, Xi'an, Shaanxi

Reviews

8.8

Excellent

Rating 10 - Excellent. 8 out of 12 reviews" "
Rating 8 - Good. 1 out of 12 reviews" "
Rating 6 - Okay. 2 out of 12 reviews" "
Rating 4 - Poor. 1 out of 12 reviews" "
Rating 2 - Terrible. 0 out of 12 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2019

10/10 Excellent

Yuanqiu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel in China has much better service and facility than its chain hotels in the US. Everything is upscale and way above Ramada Plaza's level.
Stayed 2 nights in Apr 2019

10/10 Excellent

Sarah, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Wonderful Stay!
The stay was very nice. The hotel is not well versed in English so you may have a little communication issue if you do not know Chinese. There was one Manager, Richard, he was great. He was fluent in English and was always helpful and happy to help and translate. We spoke with him for almost anything we needed during our stay. The breakfast is worth the extra money to get. It was the best breakfast I have had in Southeast Asia. Great food! The hotel is a little further from the sites than I had hoped, but the metro is about a 15 minute walk. Since Xi'an is still developing as a tourist destination the metro is simpler than most, but still relatively good. It gets you close enough! The room was spectacular! Very large, great shower and bath, very clean and comfy! The spa is currently being redecorated, but should be up and running shortly. Highly recommend if location is not your first choice. I was very happy with our choice in hotel!

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
出張滞在
会場へも近く便利に滞在させて頂きました． ただし，空港からは少し遠かったです．
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

6/10 Okay

Verified traveler

Liked: Cleanliness
It's ok
The hotel is spacious but a bit dated. The air conditioning has been tuned in to heating mode and cannot be changed to cool air so I was way too warm and did not have a good night sleep. The bathroom is big but there is a distinct smell of drainage. Breakfast was average. Check out seemed to take longer than usual but staff were helpful. However there didn't seem to be anyone at the concierge helping with taxis. I would probably choose Westins during my next trip to Xi An.

10/10 Excellent

yung-liang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2018
Response from kathy on Apr 2, 2018
Dear valued guest, thank you for staying in Ramada Plaza Xi’an South, and giving high praise on.. We are looking forward to your visit again, we will continue to provide you with quality services. Do what you want, leave the rest to us!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2017
Dear valued guest, thank you for staying in Ramada Plaza Xi’an South, and giving high praise on Expedia PartnerCentral . We are looking forward to your visit again, we will continue to provide you with quality services. Do what you want, leave the rest to us!

6/10 Okay

Verified traveler

設施新，不錯！如床上加上被單，感覺更好。但地處偏僻，問了兩個出租車司機也不知道酒店的位置
設施新，不錯！如床上加上被單，感覺更好。地處偏僻，問了兩個出租車司機也不知道酒店的位置。如早上包早餐，會吸引更多旅客。如遇上會議日期，午餐和晚餐有優惠。但正價較貴！

4/10 Poor

トリトン, 東京

Disliked: Staff & service, room comfort
五つ星にはふさわしくないサービスのホテル
設備は新しくて良いが、ホテルマンの教育がなっていない。客からものを受け取る時にふんだくるようだった。要求したものを持ってくるまでに時間もかかり、一度目は要求と違ったものを持ってきた。フロントに備品を要求したが、なかなか持ってこず、フロントに催促した時に「サービスマンには言っておいたのですが・・・」と同じホテルの人間のせいにしていた。客から見れば同じホテルの人間あり、関係ない。

10/10 Excellent

HUNG CHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort