룸, 킹사이즈침대 1개 및 소파베드, 금연 | 고급 침구, 책상, 다리미/다리미판, 무료 유아용 침대

퀄리티 인 & 스위트 롤리 더럼 에어포트 여행 후기

2.5 out of 5
퀄리티 인 & 스위트 롤리 더럼 에어포트
1001 Aerial Center Pkwy, Morrisville, NC

이용 후기

7.6

좋아요

평점 10 - 훌륭해요. 1000개 이용 후기 중 364개" "
평점 8 - 좋아요. 1000개 이용 후기 중 297개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 148개" "
평점 4 - 별로예요. 1000개 이용 후기 중 108개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 83개" "

8.0/10

청결 상태

8.0/10

직원 및 서비스

7.2/10

편의 시설/서비스

7.4/10

숙박 시설 상태 및 시설

7.6/10

친환경

이용 후기

10/10 - 훌륭해요

Jaeeun

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
생각보다 가성비도 좋고, 조식도 괜찮으며 공항 셔틀 서비스도 잘 되어있습니다!
2019년 11월에 1박 숙박함
답변 제공: A. Jones 님, 2020년 2월 4일
Thank You for staying with us at Quality Inn and Suites near RDU Airport! We hope to see you soon!

10/10 - 훌륭해요

Allysa

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Really like breakfast
2024년 4월에 2박 숙박함
답변 제공: Manager 님, 2024년 4월 20일
Hello Allysa,We are thrilled to hear that you enjoyed our breakfast offerings! Your satisfaction is our top priority and we appreciate you taking the time to share your positive feedback. Our team strives to provide a delightful culinary experience for all our guests. Thank you for choosing our hotel for your stay.

8/10 - 좋아요

Helen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: Manager 님, 2024년 4월 17일
Hello Helen, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

10/10 - 훌륭해요

Cheryl

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean rooms, nice staff would stay again
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 15일
Hello Cheryl,We are delighted to hear that you appreciated our clean rooms and friendly staff during your stay. It would be our pleasure to welcome you back in the future. Thank you for sharing your positive experience with us.

6/10 - 괜찮아요

London

2024년 4월에 2박 숙박함
답변 제공: Manager 님, 2024년 4월 12일
Hello London, We appreciate you choosing to stay with us and hope you had a comfortable visit! If you have any further feedback to share, please feel free to reach out to us so we can address any concerns you may have.

8/10 - 좋아요

Carol

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
It was quiet. I slept well. Glad to have free breakfast. A shame there was tons of construction in the area
2024년 4월에 2박 숙박함
답변 제공: Manager 님, 2024년 4월 10일
Hello Carol,We're delighted to hear you had a restful stay and enjoyed our complimentary breakfast. We understand the inconveniences that can arise from nearby construction and appreciate your patience during your visit. If you have any further feedback or need assistance, please feel free to reach out to us directly.

6/10 - 괜찮아요

Murray

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 9일
Hello Murray, We appreciate you choosing to stay with us. If you have any concerns from your recent visit, please reach out to our team so we can address them promptly. We hope to welcome you back for an even better experience in the future.

4/10 - 별로예요

Mathew 님, Barton

2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 5일
Hello Mathew, We're sorry to hear that your experience didn't meet your expectations. Please reach out to us directly to share more details about your stay, so we can address any concerns you may have. We value your feedback and hope to have the opportunity to welcome you back in the future.

10/10 - 훌륭해요

Jose

좋아요: 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 5일
Hello Jose,We are thrilled to hear that you had a fantastic experience at our hotel! It was a pleasure having you as our guest, and we hope to welcome you back soon for another memorable stay!

2/10 - 너무 별로예요

Joshua

별로예요: 편의 시설/서비스
We ended up leaving immediately because the hotel was disgusting and our room was full of bugs.
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 2일
Hello Joshua, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience even with limited staffing. We are working hard to improve our provided services and hope you will return to experience them with a future stay.

8/10 - 좋아요

Mary

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Close to the airport. Nice accommodations.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 20일
Hello Mary,We are pleased you found our hotel conveniently located near the airport and enjoyed your accommodations. Your feedback is appreciated as we continually strive to provide a comfortable stay for all guests. Thank you for choosing to stay with us during your visit.

10/10 - 훌륭해요

Mabel

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Me gustò la relacion calidad precio. Lo recomiendo
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 20일
Hello Mabel,Agradecemos sus amables palabras y nos alegra saber que disfrutó su estancia con nosotros. Esperamos recibirle nuevamente en el futuro para seguir ofreciéndole una experiencia agradable y satisfactoria en nuestro hotel. ¡Gracias por recomendarnos!

10/10 - 훌륭해요

Marco

2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 7일
Hello Marco,We are thrilled to hear that you had a fantastic experience during your stay with us! If you have any further comments or suggestions, please feel free to reach out to us directly. We look forward to welcoming you back soon!

10/10 - 훌륭해요

Mabel

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was very clean. I love it.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 16일
Hello Mabel,We are delighted to hear that you enjoyed the cleanliness of your room during your stay. Our team strives to maintain high standards to ensure a comfortable experience for all guests. Should you have any further feedback or require assistance in the future, feel free to reach out to us directly.

8/10 - 좋아요

Saumik

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 14일
Hello Saumik, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

10/10 - 훌륭해요

Yolanda

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quiet
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 9일
Hello Yolanda,We appreciate your feedback on the peaceful atmosphere at our hotel. Guest satisfaction is important to us, and we are pleased to know you enjoyed a serene stay with us. If you have any further comments or suggestions, please feel free to reach out to our management team.

10/10 - 훌륭해요

Pamela

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close to RDU airport.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 3일
Hello Pamela,We appreciate your positive feedback regarding our convenient proximity to RDU airport. We aim to provide a comfortable stay for all our guests. If there are any further comments or suggestions you would like to share, please feel free to reach out to our management team directly. Thank you for choosing our hotel for your stay.

10/10 - 훌륭해요

Yolanda

출장 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quiet and spacious
2024년 2월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 2일
Hello Yolanda,We are delighted to hear that you found our hotel to be quiet and spacious. Your comfort is a top priority for us, and we strive to provide a peaceful environment for all our guests. Should you choose to stay with us again in the future, we look forward to exceeding your expectations once more.

6/10 - 괜찮아요

scott

좋아요: 직원 및 서비스
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 3일
Hello scott,We're sorry to hear your experience was not perfect. Please reach out to us with any feedback so we can make improvements and ensure a better stay next time.

10/10 - 훌륭해요

Yolanda

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very comfortable
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 2일
Hello Yolanda,We are pleased to hear that you found our hotel to be very comfortable. Our team strives to provide a relaxing and enjoyable experience for all our guests. If there is anything else we can do to enhance your future stays, please feel free to contact us.

10/10 - 훌륭해요

Yolanda

좋아요: 청결 상태
Great stay
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 2일
Hello Yolanda,Thank you for taking the time to share your positive experience with us. We appreciate your feedback and hope to welcome you back in the future.

4/10 - 별로예요

Naikalisha

가족 여행
I understand the beds can be better as well as the cleaning…
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 2일
Hello Naikalisha, Thank you for sharing your feedback with us. We appreciate your comments and will pass them along to our team for review and improvement. We strive to provide a comfortable stay for all our guests, and we value your input to enhance our services further.

10/10 - 훌륭해요

Yolanda

좋아요: 청결 상태
Safw
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 28일
Hello Yolanda,Thank you for sharing your feedback with us. Your satisfaction is our top priority, and happy to know that you find our hotel safe. We hope to welcome you back in the future to provide an improved experience.

2/10 - 너무 별로예요

Julia

연인과의 여행
별로예요: 청결 상태
The room smelled like an ash tray and we asked for a non-smoking room.
답변 제공: Manager 님, 2024년 2월 27일
Hello Julia, We apologize for any inconvenience you experienced during your stay. We encourage guests to reach out to our management team directly with any concerns to ensure prompt assistance with resolving such matters in the future. Thank you for sharing your feedback with us.

6/10 - 괜찮아요

Gilbert

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
It’s clean and cheap so that’s the good news and the only thing that matters to most. They’re trying but the property is just dated. They need to fully overhaul the place. The elevator wasn’t working for more than a week. The front desk person said that the elevator is so old they were having a hard time finding replacement parts!
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 24일
Hello Gilbert,We appreciate your feedback on our clean and affordable hotel. We are constantly working to improve our property and apologize for any inconvenience caused by the dated aspects. Our team is diligently addressing the elevator issue to enhance the guest experience. We thank you for bringing this to our attention.

8/10 - 좋아요

Isaac

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a quiet stay
2024년 2월에 3박 숙박함
답변 제공: Manager 님, 2024년 2월 24일
Hello Isaac,We are glad to hear that you had a peaceful experience during your stay. If you have any future concerns or feedback, please don't hesitate to reach out to our management team directly. Thank you for choosing our hotel, and we hope to welcome you back in the future.

10/10 - 훌륭해요

Yolanda

출장 여행
좋아요: 편의 시설/서비스
Quiet
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 24일
Hello Yolanda,We're delighted to hear that you found our hotel to be quiet during your stay. Your comfort is important to us, and we aim to provide a peaceful environment for all our guests. If you have any further feedback or need assistance, please feel free to reach out to our management team for further assistance.

10/10 - 훌륭해요

Yolanda

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quiet convenient
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 24일
Hello Yolanda,We appreciate your feedback about the convenience of our location. Thank you for choosing to stay with us. If you have any other comments or suggestions, please feel free to share them with us.

10/10 - 훌륭해요

Yolanda

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great place to relax and enjoy peace
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 22일
Hello Yolanda,We are pleased to hear that you found our hotel to be a great place to relax and enjoy peace. Your feedback is valuable to us, and we hope to welcome you back in the future for another peaceful stay.

6/10 - 괜찮아요

Arvel

좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Elevator was not functioning during stay. Room was clean. Breakfast could’ve been more robust, however functional.
2024년 2월에 2박 숙박함
답변 제공: Manager 님, 2024년 2월 21일
Hello Arvel, We appreciate your feedback regarding the elevator, and we're glad you found your room to be clean. We'll take your comments on breakfast into consideration for future improvements. Your insights help us enhance our guest experience.

10/10 - 훌륭해요

George

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything was great me and my wife enjoyed
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 20일
Hello George,We are pleased to hear that you and your wife enjoyed your stay at our hotel. Your positive feedback is greatly appreciated and we hope to welcome you back in the future.

10/10 - 훌륭해요

Rebekah

출장 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice place. Clean and everything in proper order. Had a great stay
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 14일
Hello Rebekah,Thank you for taking the time to review our hotel. We are delighted to hear that you enjoyed your stay and found our property to be clean and well-maintained. We strive to provide a pleasant experience for all of our guests. We appreciate your feedback and hope to welcome you back in the future.

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean room snd friendly staff
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 14일
Hello John,Thank you for sharing your positive feedback regarding our clean rooms and friendly staff. We take pride in maintaining a high level of cleanliness throughout our hotel and ensuring our staff provides excellent service. We hope to have the opportunity to welcome you back in the future.

10/10 - 훌륭해요

Yolanda

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy access to food
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 13일
Hello Yolanda,Thank you for sharing your feedback about the easy access to food during your stay. We appreciate your positive comment and strive to provide convenient dining options for our guests. We hope you had a great overall experience at our hotel and we look forward to welcoming you back in the future.

10/10 - 훌륭해요

Monica

좋아요: 청결 상태, 직원 및 서비스
It isn’t much for breakfast for the price you pay.
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 9일
Hello Monica,Thank you for sharing your feedback with us. We appreciate your input and take all guest comments seriously. We will keep your review in mind as we continuously work on improving our offerings and ensuring our guests have a pleasant stay.

10/10 - 훌륭해요

Gwendolyn

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was clean, the bed was comfortable, and the staff were really nice. I especially liked the shuttle driver.
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 9일
Hello Gwendolyn,Thank you for taking the time to share your positive feedback about your recent stay with us. We are thrilled to hear that you found your room clean, bed comfortable, and our staff friendly. Our team takes pride in providing exceptional service to our guests and we appreciate your kind words. Should you plan a return visit, we would be delighted to welcome you back.

10/10 - 훌륭해요

Yolanda

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 8일
Hello Yolanda,Thank you for sharing your feedback about our hotel's cleanliness. We appreciate your observation and strive to continuously maintain a high standard of cleanliness throughout our property. Your comments will be shared with our housekeeping team to ensure that we consistently provide a clean and comfortable environment for our guests. We hope to have the opportunity to welcome you back in the future.

8/10 - 좋아요

Martika

I like that this hotel is close to the airport and they have shuttle bus to take you to the airport
2024년 2월에 2박 숙박함
답변 제공: Manager 님, 2024년 2월 8일
Hello Martika,Thank you for your feedback! We're glad to hear that you found our hotel's location near the airport convenient. Our complimentary shuttle service aims to make transportation easier for our guests. We appreciate your kind words and hope to welcome you back in the future.

10/10 - 훌륭해요

Yolanda

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was good location
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 6일
Hello Yolanda,Thank you for highlighting our hotel's convenient location. We value your feedback and are glad that our location met your expectations. We are always committed to providing a pleasant stay for our guests. Should you have any further comments or suggestions, please feel free to reach out to our management.

10/10 - 훌륭해요

Ellen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
For the price point, this is a very nice hotel. It was clean, comfortable and kept up nicely. Staff was pleasant.
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 2일
Hello Ellen,Thank you for your kind words about our hotel! We're delighted to hear that you found it clean, comfortable, and well-maintained. Our staff takes pride in providing excellent service, and we're glad they were pleasant during your stay. We appreciate your feedback and hope to welcome you back in the future.

10/10 - 훌륭해요

Yolanda

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
it was no wait for check in
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 1일
Hello Yolanda,Thanks for your perfect 5 rating and that your check in experienced was smooth or no waiting time. That said, we hope to have the opportunity to welcome you back in the future for another seamless stay.

8/10 - 좋아요

Jalea

2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 22일
Hello Jalea,We are excoted to hear you had a pleasant stay with us! If you have any further feedback to share, please do not hesitate to reach out to us. We hope to welcome you back soon!

10/10 - 훌륭해요

Mark

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff was friendly, room was clean and neat and check in was simple. Plenty of parking
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 1일
Hello Mark,Thank you for sharing your positive experience at our hotel. We pride ourselves on providing friendly staff, clean rooms, and efficient check-in. We're also pleased to offer ample parking for our guests' convenience. We hope to welcome you back soon for another enjoyable stay.

6/10 - 괜찮아요

Monica

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
I have been staying here for two weeks and have previously stayed here at this location. The only cons the last two nights have been a little loud and one of the guys at the front desk is rude. He constantly is in the phone and does not care about your stay. Do not call me when I’m booked for several nights at 8 in the morning because you need something you should have gotten before check in.
2024년 1월에 2박 숙박함
답변 제공: Manager 님, 2024년 1월 31일
Hello Monica, Thank you for taking the time to provide your feedback regarding your recent stay. We apologize for any inconvenience caused by noise disturbances during your stay. Regarding the behavior of our front desk staff, we appreciate you bringing this to our attention and will address the matter internally. We strive to provide excellent customer service and your experience does not reflect our standards. We value your loyalty and hope you will consider staying with us again in the future.

10/10 - 훌륭해요

Randy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good and safe place to stay
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 26일
Hello Randy,Thank you for choosing our hotel for your stay. We're glad to know that you found our property to be good and safe. It's always our priority to provide a comfortable and secure environment for our guests. If you have any further feedback or need assistance, please feel free to contact us.

6/10 - 괜찮아요

Lisa

just ok
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 25일
Hello Lisa, Thank you for sharing your feedback with us. We appreciate your stay at our hotel and value your opinion. If there's anything specific you would like us to look into, please don't hesitate to contact our management team directly for further assistance.

10/10 - 훌륭해요

KAIMEI

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: Manager 님, 2024년 1월 25일
Hello KAIMEI,We are delighted to hear that you had a wonderful stay at our hotel! We strive to provide the best possible experience for our guests and your positive rating is greatly appreciated. If you have any additional feedback or suggestions, we would love to hear them. We hope to have the pleasure of welcoming you back in the future.

8/10 - 좋아요

Joseph

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: Manager 님, 2024년 1월 25일
Hello Joseph, Thank you for choosing to stay with us! We appreciate your rating and hope you had a pleasant experience. If you have any specific feedback or suggestions, please don't hesitate to reach out to us directly. We value your opinion and are always striving to improve our services. We hope to welcome you back in the future.

8/10 - 좋아요

Logan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
답변 제공: Manager 님, 2024년 1월 25일
Hello Logan, We appreciate your recent stay at our hotel. If you have any specific feedback, we encourage you to kindly reach out to us directly. We value your experience and look forward to welcoming you back in the future.

6/10 - 괜찮아요

Matthew

출장 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The only things I did not like is that the elevator did not work. The so-called breakfast was a joke and I found a bug in my room. I told the staff they sent a guy up. Who simply followed me around never did spray. It was very, very creepy.
2024년 1월에 2박 숙박함
답변 제공: Manager 님, 2024년 1월 25일
Hello Matthew, We appreciate you giving your feedback about your recent experience in our hotel. I want to assure you that we act promptly to pest alerts with expert extermination services and treat to deter pests regularly scheduled basis. We respond to all claims of a pest issue with prompt and professional action and ask that you bring these issues to our attention in real-time so we can quickly investigate and address the situation. Thank you again for taking the time to share your experience and to bring this matter to our attention. On behalf of our entire staff thank you for staying with us and for rating your stay.