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포 포인츠 바이 쉐라톤 롤리 노스 여행 후기

3 out of 5
포 포인츠 바이 쉐라톤 롤리 노스
4400 Capital Boulevard, Raleigh, NC

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 493개 이용 후기 중 209개" "
평점 8 - 좋아요. 493개 이용 후기 중 132개" "
평점 6 - 괜찮아요. 493개 이용 후기 중 66개" "
평점 4 - 별로예요. 493개 이용 후기 중 35개" "
평점 2 - 너무 별로예요. 493개 이용 후기 중 51개" "

8.2/10

청결 상태

8.2/10

직원 및 서비스

7.2/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

7.0/10

친환경

이용 후기

2/10 - 너무 별로예요

Gavin

연인과의 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
My girlfriend and I booked this hotel to stay at the night of the NC State Fair and as we got closer, we noticed this was in a more dangerous part of Raleigh. The staff was very friendly, but we were immediately concerned for our safety after seeing someone sitting on the ground in the parking lot appearing to be loitering, as well as other sketchy looking people in the surrounding area. Additionally, when we checked in there was a strange scent machine blowing a very nasty smelling perfume directly into my face at the check in desk, this just made the whole experience even more strange. After we got checked in, we entered an elevator that had extreme damage to the floor and walls and also what appeared to be insects in the light fixture. On the way to the room, we noticed additional scent machines affixed to the walls fogging the same scent into the hall. We also noticed piles of trash in the hallways trash cans. The room door would not lock and we took great notice to the sign inside the room that said "be sure to us door bar and deadbolt while inside the room." The final observation I had was that the room smelled very strange, almost like a bottle of penicillin or something. Needless to say, we were not comfortable at all in this hotel, but I did not want to forfeit the $150 that I had spent on the room. I will mention that the room itself was nicely appointed with two smart TV's, a nice tile bathroom shower with glass sliding door, and a couch. All in all, I would say ou
2022년 10월에 1박 숙박함

8/10 - 좋아요

Angela

2022년 10월에 2박 숙박함

2/10 - 너무 별로예요

Yusuf

연인과의 여행, 출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
One of the worst hotels and staff. Especially the front desk agent was unbelievably unprofessional.
2022년 10월에 1박 숙박함

4/10 - 별로예요

Matthew

출장 여행
별로예요: 숙박 시설 상태 및 시설
Fridge in room didn’t work and there was dried urine on the rim of the toilet under the seat. Only one of the tv remotes actually controlled the tv for both rooms. Property was very nice inside but room had repairs on wall that were unfinished and unpainted. My wife and I had actually stayed at this property when prior owner was still operating it and it was very very nice at that time… not so much now…
2022년 9월에 1박 숙박함

2/10 - 너무 별로예요

Leidy

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Plumbing issues and issues all around
Don’t be fooled by this hotel it’s in the hood and they charge all this money for it… the toilet did flush upon arrival I complained about it immediately only to be put in a room where the sink got clogged…my daughter and I had to use the shower. They have the audacity to charge a tourist fee
2022년 8월에 2박 숙박함

6/10 - 괜찮아요

KALIHIA

연인과의 여행, 가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
For $185/ night I was expecting better. Very outdated and old furniture, moldy smell, poor ventilation and hot in the room. I will never be staying in any Sheraton hotel again
2022년 8월에 1박 숙박함

4/10 - 별로예요

Kimberly

별로예요: 직원 및 서비스, 편의 시설/서비스
2022년 8월에 1박 숙박함

2/10 - 너무 별로예요

Jackson

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Not worth anything
I was literally there for 10 mins, told em that it wasn’t going to work for me and I still haven’t received a refund
2022년 7월에 1박 숙박함

10/10 - 훌륭해요

Michael

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
it was good. two room suite.
2022년 7월에 1박 숙박함

10/10 - 훌륭해요

Ashley 님, Elgin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place to stay
2022년 7월에 1박 숙박함

2/10 - 너무 별로예요

Cheryl Denise

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 7월에 1박 숙박함

2/10 - 너무 별로예요

Kristin

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
At check-in the system was down and took at least 2 hours to check-in. The elevator was also out of service during our stay so we had to take bags up & down the stairs the whole stay. & the towel bar in the room was broke
2022년 6월에 2박 숙박함

6/10 - 괜찮아요

Cheryl

가족 여행
별로예요: 직원 및 서비스
Arrived at 5:00 (4:00 check-in time). Clerk (not very friendly or welcoming) at front desk said no rooms available at the moment-we would have to wait. Apparently only one housekeeper on duty that day. After 15 minutes we checked in (but I had to ask-the clerk made no effort to advise me a room was ready). No sheets/blankets etc in room for sofa bed. Phone in room did not work. Only one elevator was working, so we had to park in the back parking lot to use the only working elevator to the 3rd floor. There was a car in the back parking lot that looked like a homeless person's room for the night, full of junk, and with a flat tire. General atmosphere of the hotel was tired and not very inviting. Certainly not worth the money we paid.
2022년 6월에 1박 숙박함

8/10 - 좋아요

Befekadu

2022년 5월에 2박 숙박함

2/10 - 너무 별로예요

David

2022년 5월에 5박 숙박함

4/10 - 별로예요

Erica

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
The property has some good points 1. the pictures on the web site are the same as in person . Now the bad point. 1. The whole building has a bad smell. I talk to the front desk about it and she said it was the chemical they use to clean the carpet I suggested they use a different chemical my hope is that they will change the chemical 2. The room furniture is scratch up. Need to be resurface or polished that cover scratches. 3. Air conditioner loud other wise the hotel is serviceable.
2022년 5월에 2박 숙박함

8/10 - 좋아요

Zoraida

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff. My room was clean. Attendants were always available and provided with more linen if I needed them. Food was good. Minnie was always courteous and cared about keeping the place clean. She made sure that the breakfast was plenty. Coffee was also good for someone who loves a dark roasted coffee. The hotel is a little dated but that didn't take away from the services and amenities provided. Even their fitness room met my needs. Clean towels, bottles of water, and cleaning product to clean equipment after use. Check in and check out was quick. Thanks Nikki for the hospitality, I really appreciate it.
2022년 5월에 5박 숙박함

2/10 - 너무 별로예요

Janet

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
They overbooked the property and did not contact me. I did not have a place to stay. I paid $600 for non service of place to sleep. I will never book again at Four Points at Raleigh
2022년 5월에 3박 숙박함

10/10 - 훌륭해요

Denishia

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Never have a issue when booking. Rooms are always clean. Drinks at the bar thumbs up. And the breakfast. Omg how can you be mad. I will continue to book.
2022년 4월에 1박 숙박함

2/10 - 너무 별로예요

Bridget

별로예요: 직원 및 서비스
Poor customer service on overbooked venue
The hotel overbooked, did not mention that when I tried to check in at 3, only said that the room wasn’t clean. I specifically said we would not be back until later at night to get the room key as we were going to a concert and I was assured it would be fine. When we did arrive, there were no rooms and we were told nothing could be done to help us. We ended up having to drive almost 3 hours home in the middle of the night. Our money was refunded and we were given a $75 voucher for hotels.com, which we will not use, but the general lack of concern or communication by the staff was appallingly.
2022년 4월에 1박 숙박함

2/10 - 너무 별로예요

Ana

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I made a reservation a week in advance only to find out the night I was checking in that they cancelled my reservation and didn’t inform me. They had no rooms available either. It was just terrible customer service
2022년 4월에 1박 숙박함

8/10 - 좋아요

Tanaghe

2022년 4월에 5박 숙박함

10/10 - 훌륭해요

Weibo

2022년 4월에 1박 숙박함

8/10 - 좋아요

Ashley

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
My room was only cleaned once in my week long stay. I did not have a do not disturb sign out, or even one to put out.
2022년 4월에 5박 숙박함

10/10 - 훌륭해요

Keyona M

2022년 4월에 1박 숙박함

10/10 - 훌륭해요

Precious

2022년 3월에 1박 숙박함

6/10 - 괜찮아요

Brad 님, Cary

2022년 3월에 1박 숙박함

10/10 - 훌륭해요

LaDon

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
It was very good, front desk staff wonderful
2022년 3월에 1박 숙박함

2/10 - 너무 별로예요

Charles

단체 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Got double charged for my stay
2022년 3월에 2박 숙박함

8/10 - 좋아요

Renada

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 2월에 1박 숙박함

10/10 - 훌륭해요

Arame

2022년 2월에 1박 숙박함

10/10 - 훌륭해요

Karen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 1월에 1박 숙박함

8/10 - 좋아요

Daniel

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good hotel but they charge extra for a breakfast that similar places would normally include with room.
2022년 1월에 1박 숙박함

10/10 - 훌륭해요

Tamika

2022년 1월에 3박 숙박함

10/10 - 훌륭해요

James 님, Keezletown

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property was close to my destination. Facilities was staffed with knowledgeable and friendly staff.
2021년 12월에 2박 숙박함

10/10 - 훌륭해요

Sylvester

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
My Go To Hotel in Raleigh
Room was a two-room suite with comfortable seating, sleeping area, and bath. Location is good. I have stayed here three previous times and experienced consistently quality customer service.
2021년 12월에 1박 숙박함

8/10 - 좋아요

Regina

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
They had friendly staff, clean rooms and comfortable beds in a quiet but convenient shopping area, so I was pleased.
2021년 12월에 2박 숙박함

6/10 - 괜찮아요

Janea

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2021년 12월에 1박 숙박함

10/10 - 훌륭해요

Bianca

2019년 4월에 1박 숙박함

10/10 - 훌륭해요

Greg

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Amazing Staff!
The staff was amazing from front desk, bartender, breakfast service and housekeeping. The decor was slightly outdated but clean and well kept. We will definitely return!
2021년 12월에 3박 숙박함

10/10 - 훌륭해요

Kyandra

2021년 11월에 1박 숙박함

6/10 - 괜찮아요

Joseph

별로예요: 청결 상태, 직원 및 서비스
Didn’t receive house keeping had to get towel from front desk every night
2021년 12월에 4박 숙박함

2/10 - 너무 별로예요

oscar

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Was placed in a room where people were already there
2021년 12월에 1박 숙박함

2/10 - 너무 별로예요

Michael

2021년 11월에 1박 숙박함

10/10 - 훌륭해요

Robert

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2021년 11월에 2박 숙박함

10/10 - 훌륭해요

Meylin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Me va siempre bien siempre me opedo sin ningún problema ninguno
2021년 11월에 1박 숙박함

10/10 - 훌륭해요

Sean

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Pretty nice
2021년 11월에 5박 숙박함

8/10 - 좋아요

Seongil

가족 여행
좋아요: 직원 및 서비스
2021년 11월에 1박 숙박함

4/10 - 별로예요

Mya C

2021년 10월에 1박 숙박함

4/10 - 별로예요

Gregory

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
Nothing spectacular. Just a room.
2021년 10월에 2박 숙박함