외관

캠브리아 호텔, 래피드 시티, 러시모어산 근처 여행 후기

3 out of 5

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 1000개 이용 후기 중 615개" "
평점 8 - 좋아요. 1000개 이용 후기 중 261개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 59개" "
평점 4 - 별로예요. 1000개 이용 후기 중 36개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 29개" "

9.2/10

청결 상태

9.0/10

직원 및 서비스

8.2/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

8/10 - 좋아요

Bonnie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This was an excellent hotel except the lampshades were a little worn and torn. We had handicapped room and it was very convenient. Liked the food choices. Very nice!
2024년 4월에 2박 숙박함
답변 제공: General Manager 님, 2024년 4월 12일
Dear Bonnie,Thank you for choosing to stay with us at Cambria Hotel Rapid City Near Mount Rushmore. Impressing every guest with a wonderful experience is always a top priority, so we're thrilled that was the case for you. It's also great to read you were able to enjoy a delicious meal with us. The pleasure was all ours, and we hope to welcome you back in the future. Team Cambria

8/10 - 좋아요

Kathy

좋아요: 청결 상태, 숙박 시설 상태 및 시설
When I arrived to check in the front desk clerk was not there. She was outside smoking I found out after I had waited to check in for 15 minutes.
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 10일
Dear Kathy,Thank you for taking the time to provide a review ofCambria Hotel Rapid City Near Mount Rushmore. We are saddened to hear that you were not able to be serviced upon arrival at our front desk. It is our goal to provide a seamless experience from check-in to check-out. We will review this with our team and hope you will consider staying with us again. Team Cambria

10/10 - 훌륭해요

Anne

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was very friendly and accommodating. Room was clean and comfortable. The building is dated and could use a refresh but we were impressed by the cleanliness and we would stay again just because of that.
2024년 3월에 3박 숙박함
답변 제공: General Manager 님, 2024년 4월 2일
Dear Anne,It is wonderful to know that you had an excellent experience with us. Our team is committed to providing high-quality guest service, and we’re thrilled to hear that we made a good impression on you. Additionally, we take great pride in the high standards of cleanliness we adhere to, so we are pleased that this was reflected in your experience. Thank you for your perfect rating, and we hope you return soon. Team Cambria

6/10 - 괜찮아요

Stacy 님, Iron Mountain

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
I made reservations for 2 double/queen beds and because we had 3 adults. They didn’t have any left so we got put in a king with a sofa bed. I didn’t pay to make a bed up! When we opened the sofa. The mattress pad was full of crumbs and had a stain on it. They brought us new bedding but yuck! Not to mention the sofa bed was like sleeping on a bunch of springs…it was awful! I will not stay again. Very disappointed.
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 2일
Dear Stacy,Thank you for taking a moment to leave a review. We sincerely regret to learn of your disappointment with your experience. Please know that when booking through a third-party site, room assignments and requests are subject to change based on availability. We hope you will give us another chance to change your perceptions down the line. Team Cambria

2/10 - 너무 별로예요

Colton

2024년 3월에 4박 숙박함

8/10 - 좋아요

Michael

좋아요: 청결 상태
별로예요: 직원 및 서비스
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Jesse

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함

8/10 - 좋아요

Ryan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great staff. Brandy was personably helpful snd friendly. The wait staff was excellent However the cook on friday was horrible we waited over an hour for breakfast and finally had to take it to go. They were not busy at sll
2024년 1월에 3박 숙박함
답변 제공: General Manager 님, 2024년 2월 5일
Dear Ryan,Thank you for taking the time to leave a review! We're pleased you had an enjoyable experience and that our hospitable team left a memorable impression on you. However, we regret the wait that you encountered at breakfast on Friday, and we'll be sure to discuss your feedback internally to seize any opportunity to improve. It was a pleasure having you here, and we hope you return soon. Team Cambria

8/10 - 좋아요

Cathy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was very helpful. The beds were comfortable and the hot tub was great. I didn't like that expedia booked a king handicap room when I punched a two bed normal room. The staff at the hotel changed that.
2024년 1월에 2박 숙박함
답변 제공: General Manager 님, 2024년 1월 18일
Dear Cathy,Thank you for sharing your experience staying with us at Cambria Hotel Rapid City Near Mount Rushmore. It is fantastic to see that you liked our friendly, helpful staff and that you were able to spend some time relaxing in the hot tub. Please know that when booking through a third party, we cannot guarantee a room type prior to arrival, and we are pleased to hear we were able to accommodate a room change for you. Our team looks forward to welcoming you back in the future. Team Cambria

10/10 - 훌륭해요

Canaan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Staff was so friendly and helpful, made our stay perfect!
2024년 1월에 3박 숙박함
답변 제공: General Manager 님, 2024년 1월 18일
Dear Canaan,Thank you for all the stars for your stay with us. We are thrilled that our team made a positive impact on your perfect stay. Our team looks forward to welcoming you back. Team Cambria

10/10 - 훌륭해요

Janet

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함

8/10 - 좋아요

Gina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Decent place
Hotel was clean. Easy to get to and staff was very friendly. The walls in the rooms are paper thin and you can hear every screaming toddler around you. Beds are not comfortable. The last day we were there really didnt have very hot water for our showers but was ok.
2023년 12월에 4박 숙박함
답변 제공: General Manager 님, 2024년 1월 9일
Dear Gina,Thank you for choosing Cambria Hotel Rapid City Near Mount Rushmore to host your recent stay. We're glad you had a pleasant experience and that you appreciated our clean accommodations and the friendly hospitality our team provided. However, we're sorry to hear the beds were not to your preference and of any noise you encountered from other rooms. Please also accept our apologies for the unfortunate issue you encountered with the temporary lack of hot water in the shower; we will certainly look into this. We're grateful for your valuable comments, and we hope to have the opportunity to exceed your expectations the next time you're in the area. Team Cambria

8/10 - 좋아요

Fredrick

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

William

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice and quiet
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 9일
Dear William,Thank you for choosing Cambria Hotel Rapid City Near Mount Rushmore. It is wonderful to hear you liked our quiet accommodations, and we trust you enjoyed a good night's sleep. Please come back and see us again when you are next in the area. Team Cambria

10/10 - 훌륭해요

Kay

2023년 12월에 1박 숙박함

6/10 - 괜찮아요

Young

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
$200 per night is too much for this hotel. Needs updating in the rooms. Old TVs. Filthy dirty toilet seat when we checked into the room. You have to sign out pool towels at the front desk as there are none at poolside. Hot tub and poop need cleaning. Gravel, rocks, and dirt on the bottom of both. No continental breakfast. I’ve stayed at some very nice Cambria hotels in other places but this isn’t one of them. Sorry
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2023년 12월 19일
Thank you so much for sharing your feedback. We regret that you didn't have the comfortable experience we strive to provide our valued guests on this occasion. However, we appreciate you bringing your concerns to our attention, especially regarding our rooms and amenities. As we constantly aim to improve and enhance our guest experience, we hope you consider returning down the line for a better visit. Thanks again! Team Cambria

10/10 - 훌륭해요

William

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Confused bed and a quiet place even when it was full
2023년 12월에 4박 숙박함
답변 제공: General Manager 님, 2023년 12월 19일
Dear William,Thank you for choosing Cambria Hotel Rapid City Near Mount Rushmore! We're glad you had a restful visit, and we look forward to seeing you again soon. Team Cambria

6/10 - 괜찮아요

Vada

I got to room therr was dirty glasses w sugar or something poured on glass. Bathroom sink was not wiped down along w poop splattered on inside of toilet. There was cake frosting that was smeared on top of counter where coffee machine was that I sat my purse in. And the fridge was frozen over along w empty monster cans left in it. Room 101.
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2023년 12월 13일
Dear Vada,Cutting corners in cleanliness is not the standard we normally uphold here, and we are sorry to hear that you were not met with a spotless experience. We will immediately speak with our housekeeping team and seize all opportunities to improve our performance while giving your room some much-needed attention. Thank you for making your voice heard. Team Cambria

10/10 - 훌륭해요

William

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice and quiet, love the shower and the great water pressure
2023년 10월에 1박 숙박함
답변 제공: General Manager 님, 2023년 11월 2일
Dear William,Thanks so much for your stellar review of Cambria Hotel Rapid City Near Mount Rushmore. We appreciate your compliments about our peaceful accommodations and excellent water pressure. Come back and see us anytime! Team Cambria

10/10 - 훌륭해요

Julie

2023년 10월에 1박 숙박함

10/10 - 훌륭해요

William 님, Philadelphia

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wonderful staff.
2023년 10월에 2박 숙박함
답변 제공: General Manager 님, 2023년 10월 26일
Dear William,Thank you for joining us at Cambria Hotel Rapid City Near Mount Rushmore. Our entire staff takes great pride in our hotel and in making sure our guests have a comfortable stay, so we are thrilled to hear how much you appreciated their efforts. It is our hope you will join us again the next time you are in the area. Team Cambria

8/10 - 좋아요

Carlton

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Front desk very friendly and accommodating. Rooms were very clean. Room and bathroom were too dark. Different lighting needs to be installed. Disappointed that power went out for an hour on our first night after a long day of travel. No one seemed to know why or when it would be back on. hotel was convenient to our plans each day. Overall a nice hotel.
2023년 10월에 4박 숙박함
답변 제공: General Manager 님, 2023년 10월 25일
Dear Carlton,It was a privilege to host your recent visit. We're glad you enjoyed our friendly hospitality and clean accommodations. However, we apologize for any inconvenience caused by the power outage. We hope the rest of your trip was fantastic, and it would be a pleasure to serve you again. Team Cambria

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함

8/10 - 좋아요

Kelly

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Right if the free way so a little loud. Not worth the price.. just like a hotel that costs a lot less but with no breakfast and larger rooms. I should say no free breakfast… the staff was professional and nice but the manger was gruff, a heavy smoker and not very happy. We booked 2 queen beds on Expedia and then got a call they don’t have our room. We had to sleep in a king room with 4 people with no compensation for their mix up. The manger made us feel like we were worth less because we booked on Expedia
2023년 10월에 1박 숙박함
답변 제공: General Manager 님, 2023년 10월 23일
Dear Kelly,We appreciate your feedback, and we're happy to see aspects of your stay were pleasant. However, we apologize for any issues with breakfast and your reservation. We'll look into your comments further, and we hope you'll come back to see us. Team Cambria

10/10 - 훌륭해요

Rachel 님, Holy cross

2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Niccole

2023년 10월에 1박 숙박함

6/10 - 괜찮아요

Lindsey

가족 여행
별로예요: 숙박 시설 상태 및 시설
Ok room but not worth the $
Room was definitely not worth the amount we paid for it. All furniture was beaten up or broken. We were placed in an ADA room, which was nice for the extra space but the wall in shower flooded the entire bathroom every time you used it because the floor drains aren't sloped correctly. There is absolutely no counter space in the bathroom either which made getting ready each day difficult. Our room was next to a maintenance room which seemed to be accessed all night every night. No one slept well due to the constant hall noise.
2023년 10월에 3박 숙박함
답변 제공: General Manager 님, 2023년 10월 11일
Dear Lindsey,We greatly appreciate your feedback. It's unfortunate to hear that the accommodations you received failed to impress you. We will be sure to discuss all of your comments internally to ensure that we are still providing the best experience possible. Thank you, and we hope you will consider giving us another chance soon. Team Cambria

10/10 - 훌륭해요

Calvin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Breakfast service needs improvement
2023년 9월에 1박 숙박함
답변 제공: General Manager 님, 2023년 10월 2일
Thank you for choosing to stay with us at Cambria Hotel Rapid City Near Mount Rushmore. We are glad to learn that you enjoyed your stay. We strive to provide a positive experience for all our guests. We apologize for any disappointment felt regarding our complimentary breakfast offerings. Our team is always happy to recommend some tasty local restaurants to try for our guests who would like a bit more variety. We hope you join us again. It was a pleasure hosting you. Team Cambria

10/10 - 훌륭해요

Kili

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함

8/10 - 좋아요

Michael

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 9월에 2박 숙박함

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함

8/10 - 좋아요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
House keeping only by request, Told to park my truck and 15 foot trailer behind the premises in a mud field
2023년 9월에 5박 숙박함
답변 제공: General Manager 님, 2023년 9월 22일
Dear John,Thank you for your recent stay with us. It is unfortunate that you had to park your truck and trailer behind the property. Although this is not typical, we are always on hand to help correct anything that is less than perfect. We are thankful for your feedback and hope we see you on your next visit to Rapid City. Team Cambria

10/10 - 훌륭해요

Richard

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Modern and up to date. Even though it was right off the freeway, we didn't hear the traffic noise. Very clean. The staff were very professional and accommodating to our needs. I felt bad for the young gal on Mon, Sept 11, quite a few of the guest came down for breakfast at the same time, she seemed to be overwhelmed, but handled it with grace. Maybe she could have the option to call someone from another area to jump in and help out for the rush. Loved the location of hotel, off the same road as gas station and Common Sense store, information center, and other restaurants.
2023년 9월에 3박 숙박함
답변 제공: General Manager 님, 2023년 9월 19일
Dear Richard,Thank you for sharing your feedback about your stay at Cambria Hotel Rapid City Near Mount Rushmore. We're delighted you found the property modern and up-to-date. It's great to know that the staff were professional and accommodating to your needs, and we appreciate your understanding regarding the situation during breakfast. Your suggestion is noted and will be considered for improvement. We greatly value your input, and we hope to welcome you back for another enjoyable stay in the future. Team Cambria

8/10 - 좋아요

Llane 님, Ekalaka

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property is fairly nice and clean but show a few signs of age and wear.
2023년 9월에 1박 숙박함
답변 제공: General Manager 님, 2023년 9월 19일
Dear Llane,Thank you for taking the time to share your thoughts. It's great to know you appreciated the cleanliness of our property. We're always on a journey to improve and refresh, and your observations help us on that path. Thank you. Team Cambria

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
The lighting in our room was terrible, especially in the bathroom. It was nice having a makeup mirror in the bathroom, but the lighting was too poor to be useful. Our other issue was the noise…being so close to the highway was one thing, but the inside the hotel itself was very noisy, especially in the morning.
2023년 9월에 4박 숙박함
답변 제공: General Manager 님, 2023년 9월 15일
Thank you for choosing to stay with us on your recent trip. We're disappointed to read you didn't enjoy your overall visit. Our goal is to provide every guest with a wonderful getaway, and we offer our sincere apologies if that was not the case for you. Your comments have been noted and will be kept in consideration moving forward. We appreciate your feedback and wish you safe travels ahead. Team Cambria

10/10 - 훌륭해요

Warren

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Consistently Nice
We always come to the Cambria if we can get a room, because it is clean, comfortable, has great amenities and is close to Hwy 16 which takes you directly up into the Black Hills. We also like the pool and work out room and the bar/restaurant area. It is also close to other amenities in the outskirts of Rapid City.
2023년 9월에 1박 숙박함
답변 제공: General Manager 님, 2023년 9월 15일
Dera Warren,Thank you for being a loyal Cambria Hotel Rapid City Near Mount Rushmore guest over the years! We are delighted we continue to check all the boxes for a fantastic stay, and we can't wait to serve you again. Team Cambria

10/10 - 훌륭해요

stacy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Short over weekend stay
Rooms are clean and comfortable beds. Staff was helpful and friendly. I loved the Keurig coffee pot in our room. It was great to have a fresh cup of coffee while getting ready to go for the day.
2023년 9월에 2박 숙박함
답변 제공: General Manager 님, 2023년 9월 9일
Dear Stacy,Thank you for the outstanding rating of your recent stay at Cambria Hotel Rapid City Near Mount Rushmore. We're glad you enjoyed your visit with us and our clean and comfortable accommodations, excellent amenities such as the coffee makers in our rooms, and helpful and friendly staff. It would be our pleasure to host you again should you return to Rapid City, so come back soon!Team Cambria

10/10 - 훌륭해요

Kathleen 님, Leesburg

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Tyler, the front desk receptionist was kind, helpful, knowledgeable, and professional.
2023년 9월에 1박 숙박함
답변 제공: General Manager 님, 2023년 9월 9일
Dear Kathleen,It was a pleasure hosting you at Cambria Hotel Rapid City Near Mount Rushmore. Your thoughtful feedback about the amazing service provided by Tyler made our day! We look forward to welcoming you back in the future. Team Cambria

10/10 - 훌륭해요

Abraham

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Like Paradise I love this place
2023년 9월에 3박 숙박함

10/10 - 훌륭해요

kelly

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Jason

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함

8/10 - 좋아요

Gaylen

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Helpful and professional staff. Clean and comfortable rooms. Close to highway, gas station and restaurant. Over priced for the on-site food service
답변 제공: General Manager 님, 2023년 9월 3일
Dear Gaylen,Thank you for this lovely review of Cambria Hotel Rapid City Near Mount Rushmore. We're glad to hear you enjoyed our excellent staff, accommodations, and location. While we aim to provide great value for our market, we also appreciate your comments about our food prices. Thanks again, and we hope to welcome you back soon! Team Cambria

10/10 - 훌륭해요

Randall

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very quiet and clean. Lighting in bathroom could be improved.
2023년 8월에 7박 숙박함
답변 제공: General Manager 님, 2023년 9월 3일
Dear Randall, Thank you for sharing your feedback regarding your stay at Cambria Hotel Rapid City Near Mount Rushmore. We're glad to hear you appreciated the quietness and cleanliness of our hotel. Your note on the bathroom lighting is valued, and we'll certainly look into it. We aim to continuously enhance our guest experience, and your insights help. We look forward to welcoming you back soon! Team Cambria

8/10 - 좋아요

Sue

연인과의 여행
좋아요: 직원 및 서비스
The staff was amazing and so was the food. Jen, one of the front desk associates really took care of us.
2023년 8월에 4박 숙박함
답변 제공: General Manager 님, 2023년 8월 26일
Dear Sue,We are delighted to hear that you thoroughly enjoyed your stay at the Cambria Hotel Rapid City Near Mount Rushmore, thanks to the outstanding hospitality and delectable cuisine provided by our team. It is heartening to learn that Jen, at the front desk, went above and beyond to ensure that you had a pleasant experience. Your gracious compliments are valued, and we eagerly anticipate your return for another unforgettable stay! Team Cambria

10/10 - 훌륭해요

Bobby

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was great
2023년 8월에 3박 숙박함
답변 제공: General Manager 님, 2023년 8월 21일
Dear Bobby,Thank you for the outstanding rating of your recent stay at Cambria Hotel Rapid City Near Mount Rushmore. We're glad you had a wonderful visit with us. It would be our pleasure to host you again should you return to Rapid City, so come back soon! Team Cambria

2/10 - 너무 별로예요

Chelsey

가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
On the first day we noticed our tub & sink both barely drained. The lock on the bathroom door was broken. We contacted the front desk for these issues. The 2nd night our air conditioner completely quit working. It became very hot in our room. We ended up haven’t to move rooms at 11pm the night I had gotten out of surgery leaving my husband to have to move everything alone. Not exactly what you’d expect for over $300.
2023년 8월에 2박 숙박함
답변 제공: General Manager 님, 2023년 8월 20일
Dear Chelsey,Thank you for choosing to stay with us. Our goal is to provide every guest with pristine accommodations, and we're disappointed to read that wasn't the case for you. We can assure you that what you described is not typical of a visit to our property, and we offer our sincere apologies for any inconvenience you may have experienced. Your feedback is appreciated, and we wish you safe travels ahead. Team Cambria

6/10 - 괜찮아요

rosalie

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2023년 8월에 3박 숙박함

10/10 - 훌륭해요

Paul

2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Kay

연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The only unsightly thing was outside main entrance there was a trail of something that had been spilled that was the color of dried blood. I would have thought someone would have gone out there to remove it.
2023년 8월에 2박 숙박함
답변 제공: General Manager 님, 2023년 8월 12일
Dear Kay,Based on your rating, it appears you had an overall great time with us. Thank you for being our valued guest and sharing your feedback, as we constantly work hard to improve in the areas that matter most to you. That said, we look forward to welcoming you back for an even better time. Team Cambria

10/10 - 훌륭해요

Heather

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Comfortable beds & good sleep
Have stayed here a-few times, comfy beds & air isn’t noisy/disturbing sleep. Room only had afew tissues left & shampoo/soaps should be filled but those are minor.
2023년 7월에 2박 숙박함
답변 제공: General Manager 님, 2023년 8월 7일
Dear Heather,Thank you for choosing Cambria Hotel Rapid City Near Mount Rushmore to host you during your recent travels. We're thrilled that our comfortable accommodations were a highlight of your stay. It's wonderful to read that we have become one of your go-to destinations in the area, and we hope to welcome you back many more times in the future. Team Cambria