Property grounds

Reviews of Foothills Inn

2.5 out of 5
Foothills Inn
1625 N. LaCrosse Street, Rapid City, SD

Reviews

8.0

Very Good

Rating 10 - Excellent. 401 out of 1000 reviews" "
Rating 8 - Good. 340 out of 1000 reviews" "
Rating 6 - Okay. 125 out of 1000 reviews" "
Rating 4 - Poor. 66 out of 1000 reviews" "
Rating 2 - Terrible. 68 out of 1000 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Christopher

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Okay for the price
Stayed 1 night in Apr 2024
Response from PS on Apr 15, 2024
Thank You Christopher, we appreciate your business and the super score. come stay again.

10/10 Excellent

kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from PS on Apr 15, 2024
Great Score Kimberly, Thank You!! and for your business we appreciate it ...Come stay again.

10/10 Excellent

daniel e

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from management and all the staff. on Apr 10, 2024
Daniel, Thank you for that super score, we really are glad you were happy ... We appreciate your business so we hope to see you again. We Have you in our system. Give us a call.

10/10 Excellent

Lara

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty darn perfect except maybe more options for breakfast and having the tv blaring at the breakfast area with no way to mute it.
Stayed 1 night in Apr 2024
Response from management and all the staff on Apr 5, 2024
Thank you Lara, that is a super score!! We appreciate your business and the input on the TV and Breakfast. Was you offered the Jimmy Dean Breakfast sausage egg cheese sandwich? Fruit is very hard to keep because of our limited space.That is why most of our cereal has bits of fruit. So sorry, but thank you for staying with us and that /great review........come see us again.

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
The location was good for my needs
Stayed 1 night in Mar 2024
Response from Management and all the staff on Mar 31, 2024
Thank You Scott, we appreciate your business and the super score. come stay again.

8/10 Good

Mindy

Traveled with group
Room was ok with microwave mini fridge and coffee
Stayed 4 nights in Mar 2024
Response from management and all the staff on Mar 31, 2024
Thank You Mindy, we appreciate the time you took to give us a review, and of course your business..... hope to see you again ......Great score!!

10/10 Excellent

Mike

Stayed 1 night in Mar 2024
Response from management and all our staff. on Mar 21, 2024
Mike, Thank You for your business and that great review!! We hope to see you again. So Glad you were happy, We do have a great team on Staff. They really care about our Guest!!!!

8/10 Good

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Management and all the staff on Mar 19, 2024
Thank you Pamela, that is a great review. Please come see us again. We appreciate your business and the time you took to write a review.

10/10 Excellent

Christine, La Porte

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Front Desk on Mar 3, 2024
Thank you, Christine, for the kind review. We hope you enjoyed your stay with us and hope to see you again in the future!

8/10 Good

Chad

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very pleasant stay as usual
Stayed 3 nights in Feb 2024
Response from Kati on Feb 26, 2024
Thank you, Chad, for taking the time to leave a great review! We are glad you enjoyed your stay with us!

2/10 Terrible

Markus

Disliked: Cleanliness, staff & service, property conditions & facilities
Rude not professional and some worst people how they handled situatioons it was crazy
Stayed 1 night in Jan 2024
Response from Connie Uhre on Jan 31, 2024
I am so sorry for your experience but some how Expedia made a reservation at the Grand Gateway and they sent you to the Foothills Inn. then you wanted to stay in a room for 2 nights when only paying for one night because you checked in past are system close. Plus we do not allow locals to rent rooms. and we do not match rates. we have policy and the staff tries very hard to maintain police.Maybe try the next time to read Hotel policies before just clicking BOOK. Sorry for your problems. We do not rent walk ins after midnight and doors are locked. We have a lot of reviews scores that are 8-10.. and are very happy with our security policies.

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Kati on Jan 14, 2024
Thank you, Jason, for your kind review! We are glad you enjoyed staying with us and hope you'll stay again in the future!

2/10 Terrible

Monet

Stayed 1 night in Jan 2024
Response from management and all the staff. on Mar 2, 2024
Monet, sorry for your Issues, wish we knew what they were, always call front desk and they are more than willing to assist you in any of your needs. If it had to do with our policies, we always send out your confirmation letter with all policies listed, but you do have to read them, plus they are usually listed on all web On line travel agents, plus our official web page.

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I'll stay again, definitely
Nice quiet place to stay. Like the security measures they take to ensure safety. Staff is friendly
Stayed 1 night in Dec 2023
Response from Kati on Feb 5, 2024
Thank you, Edward, for the fantastic review! We do love our staff. We aim to ensure all of our guests and staff feel safe with us! Please, come back and stay with us again, we enjoyed having you!

6/10 Okay

Aurimas

Breakfast almost non existent
Stayed 1 night in Dec 2023
Response from Kati on Dec 31, 2023
We are sorry you did not enjoy our continental breakfast, we list everything we offer. From the Jimmy Dean breakfast croissant sandwich that is available at the front desk to the peanut butter, jelly, and butter. We do, however, hope everything else was enjoyable during your stay!

10/10 Excellent

Sharla

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that the staff was very kind, they made you feel comfortable and welcomed and the price wasn't too high, except the deposit they put on hold is a little high other than that very clean and quiet.
Stayed 1 night in Dec 2023
Response from Kati on Dec 23, 2023
Thank you, Sharla, for staying with us, we liked having you! Thank you for leaving a kind review. We hope you will stay with us again!

10/10 Excellent

Janelle

Stayed 3 nights in Dec 2023
Response from Kati on Dec 23, 2023
Thank you, Janelle for leaving a kind review. We are glad you enjoyed your stay, we hope you'll stay with us again!

10/10 Excellent

David

Very clean, spacious room, friendly staff, quiet. Close to lots of things in Rapid City.
Stayed 1 night in Dec 2023
Response from Kati on Dec 17, 2023
Thank you, David, for taking the time to leave a spectacular review! We appreciate you staying with us and look forward to your business again!

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was excellent.
Stayed 1 night in Dec 2023
Response from Kati on Dec 15, 2023
Thank you, James! We appreciate you taking the time to give us a review, we are happy you enjoyed your stay with us!! Come back again!

2/10 Terrible

Lakota

Stayed 1 night in Nov 2023
Response from Kati on Dec 15, 2023
Thank you for taking the time to review.

2/10 Terrible

Derk

Traveled with group
Additional hidden fees and dirty
Upon check-In was advised that due to booking on Hotels.com there would be an additional $10 charge. Reservation was made for three adults and one child with 2 queen beds. Was advised that due to “the additional person” there would also be an additional $12 charge.
Stayed 1 night in Nov 2023
Response from management and all the staff. on Nov 20, 2023
Derk, Sorry for your disappointment, Our rates are quoted for 2 adults. there are only 2 online travel agents, Expedia and Bookings and of course Book Direct. all others gather there information from these 2 sites depending who they are affiliated with. and many agents are from other countries and do not understand even what a hide a bed is or a Roll a way. Sorry again.

8/10 Good

Ken

Stayed 1 night in May 2023
Response from management and all the staff on Nov 17, 2023
Thank You Ken!!! Great Score the staff will love it!!We appreciate your business and the nice review, come stay again.

10/10 Excellent

connie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was cozy, quiet and very clean and friendly. We felt very safe. It easy to find just off I-90
Stayed 1 night in Nov 2023
Response from management and all the Staff on Nov 11, 2023
Wow Connie, that is a super score, we have so many nice comments on our Hotel and Staff... we love it!!!! Thank you for your business and the time you took to write those comments, come stay again.. When we get a very bad review we think to our selves what is wrong. do they just like to write bad reviews? They never called front desk so we could help them?

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities
An older property, but a favorite....
Stayed 1 night in Nov 2023
Response from Pam on Nov 9, 2023
Ellen thank you for staying with us, We hope to see you again soon and Thank you for taking the time to write a review.

10/10 Excellent

Esther

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its ok quiet
Stayed 1 night in Oct 2023
Response from Pam on Nov 9, 2023
Esther thank you for the great score, we would love to have you come and stay with us again?.. Have a wonderful day

2/10 Terrible

Mary

Disliked: Staff & service
Stayed 4 nights in Oct 2023
Response from Pam on Nov 9, 2023
Mary hopefully we can do something to bring that score up. If you are in the area gives us a call direct. We will do our best to make your stay more pleasant. Thank you.

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from management and all our great Staff. on Oct 30, 2023
Great Score Lori, Thank You!! and for your business we appreciate it ...Come stay again.

10/10 Excellent

Deborah E.

Traveled with group
Stayed 4 nights in Oct 2023
Response from Kati on Oct 30, 2023
Thank you, for your positive review! We hope if you come back you will stay again, we loved having you!

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from management on Oct 25, 2023
Thank You Gerald! Super Score and we really appreciate it and your business, we hope to see you again.

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great price, good hotel
Great little hotel. Wondering price. Basic breakfast, but good. Would stay here again.
Stayed 1 night in Oct 2023
Response from Management and all the Staff on Oct 25, 2023
Thank You Judy. For that super score, so glad you were happy. WE appreciate your nice words. We appreciate your business and come stay again.

6/10 Okay

Kari

Traveled with partner
It was good service without a smile. The lady definitely made it seem like she would have rather be doing anything else but working. Also had a bad experience at the Perkins restaurant which is one of the reasons we stayed at the hotel because on the internet it stated the restaurant was real close by. I wouldn’t be bragging about being near this restaurant..
Stayed 1 night in Oct 2023
Response from Pam on Nov 9, 2023
Kari we are so very sorry. If I had known you were going to Perkins we would have recommended the Millstone. Perkins has always been a personal favorite of mine, However this year we've had an extremely large amount of complaints.We have contacted there corporate office. hopefully that will help the situation. Thank you for your review

8/10 Good

Nikee

Good
Stayed 1 night in Oct 2023
Response from PS on Oct 23, 2023
Thank You Nikee for staying at the Foothills Inn and for taking the time to post a review. We hope to see you again in the future.

8/10 Good

Michael

Liked: Cleanliness, staff & service, room comfort
Foothills Inn
The Foothills Inn is very friendly but an outdated hotel. It’s old but clean. I booked thru a second party and lucky I talked to them there is no elevator. They had us on the 2nd floor. We’re both in our 80’s. The desk was very accommodating. With 1st floor and our king bed. Check in and check out weee very convenient.
Stayed 1 night in Oct 2023
Response from PS on Oct 23, 2023
Thank You Michael for staying with us, I'm glad we could we accommodate your 1st floor needs,and you were happy with the room. Please come and stay with us again if you're ever in the beautiful Black Hills

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly olace
Very friendly and cozy place. I’d stay there agains
Stayed 1 night in Oct 2023
Response from management And all the staff on Oct 25, 2023
Thank You Elizabeth, Great Score and kind words. We like to think we are Cozy, Clean, Quite and reasonable priced Hotel. With a super staff that really cares.

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, property conditions & facilities
The lobby and relaxing areas are so cozy and inviting. Read a book, play a game.
Stayed 2 nights in Oct 2023
Response from Management and all the staff on Oct 21, 2023
Thank you Connie and so glad you enjoyed your stay! We need to fill our exchange library to max... it gets deleted during summer..That is a great score and we appreciate the time you took and of course your business. Come stay again!!

10/10 Excellent

Lynn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel for the price!
The hotel has a cozy lobby. All staff were very friendly and professional. The room was nice, clean, brightly lit. The rate was unbeatable. We wish that we had more time to spend here!
Stayed 1 night in Oct 2023
Response from management and all our Staff on Oct 21, 2023
Great Score Lynn, We really appreciate you wonderful comments and of course your business and we hope to see you again!!!

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was tough to Get baggage to 2nd level.
Stayed 1 night in Oct 2023
Response from management and all the staff. on Oct 18, 2023
Sorry Charles for the stairs, we do post on all web sites we have no elevator to second floor, and we do discount them seasonal. But we have 40 rooms on first. You should have been notified that there was no elevator with our confirmations letter also. We do have a very extensive detailed page called "Know before you go" Come stay again we appreciate your business and the time you took to write us a review.

10/10 Excellent

Dorothy, Billings

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
All was very good, no problems. Will certainly plan to stay again.
Stayed 2 nights in Oct 2023
Response from management and all the staff. on Oct 18, 2023
Thank You Dorothy!!! very nice score and we hope to see you again... We appreciate your business!!

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2023
Response from Management and all the staff on Oct 18, 2023
Jason Thank you for that great score, we appreciate the time you took to write a review and your business, We hope to see you again.

10/10 Excellent

Julie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from management and all the staff. on Oct 18, 2023
Super Score Jason, we appreciate the time you took to give us such a nice score and thank you for staying with us. Come stay again!!

4/10 Poor

Joey

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointed and not worth the money.
When we arrived we were promptly checked into our room. When we got to the room (dingy and outdated- nasty stained carpets) and got ALL of our belongings unloaded from the cart my Mom noticed that the floors weren’t even vacuumed since a prior guest stayed in the room! There were toenail clippings all over the floor between the 2 beds. I took a picture and went to the front desk and showed the guest service rep. She said “ewe gross! I’m sorry. I can move you to another room.” She moved us to the room next door- this room appeared to have been cleaned but had a nasty smell to it. We opened the sliding glass doors to air it out. The pool was open and I was going to go for a swim until I saw how dirty it was. I know its outside and a few leaves would be acceptable but the slime and grime on the pool steps was pretty gross! Also disappointed that it only had a small continental breakfast. Fortunately we only stayed one night. I feel we should have been offered a discount at least for the conditions of the rooms we were given.
Fingernail clippings on the floor. Wasn’t vacuumed! Gross!!
The pool steps were slippery with slime build up.
More slime on the pool floor.
Beautiful area and deck but the pool was gross. Water was warm and I really wanted a swim! 😔
Stayed 1 night in Oct 2023
Response from Management on Oct 29, 2023
Joey, so sorry for your disappointment, In regard to the pool, the agent should have told you we were in the process of shutting it down, there was no heat to it.. And as far as the breakfast, we list every item on the web page just so no one is disappointed. We call it a Simple continental breakfast. We you offered a jimmy dean breakfast bisque? Always read what your Hotel offers and it's policies... you will never be disappointed, it is called Know before you go.

10/10 Excellent

David, Concord

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is helpful and welcoming
Stayed 2 nights in Oct 2023
Response from management and all the staff. on Oct 10, 2023
Thank You David, The staff is just a natural with guest, they love their work. Thank you fort that great score we really appreciate it and of course your business, so come and stay again....

8/10 Good

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from management and all the Staff on Oct 29, 2023
Super Score Phillip!!! Thank you, glad you were happy!We appreciate your business and come stay again..

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from management and all the staff. on Oct 10, 2023
Thank You for that great score, so glad you were happy, Come stay again!!

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Very pleased with everything about this hotel. The lady at the front desk was extremely nice and helpful. The room looked like it had been remodeled and was very clean and nicely furnished. We will definitely stay here again when we’re in the area.
Stayed 1 night in Oct 2023
Response from management and all our staff. on Oct 5, 2023
Thank you Susan for that super score, we really appreciate your nice comments and your business. Please, come stay, we have you profiled for your next visit!!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from management and all the staff. on Oct 5, 2023
Thank you for that nice score we appreciate your business, come stay again.

8/10 Good

Norman

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Served our needs very well. Clean and quiet. Pleasant staff.
Stayed 1 night in Sep 2023
Response from Management and all the staff. on Oct 1, 2023
Thank You Norman, for that nice review! we appreciate the time you took to write and of course your business, please come back and stay again.

10/10 Excellent

Robert

Stayed 1 night in Sep 2023
Response from management and all the staff on Oct 20, 2023
Thank you Robert, Super Score, we appreciate your business and the time you took to give us that great review, come stay again.

8/10 Good

Larry

Stayed 1 night in Sep 2023
Response from management and all the staff. on Sep 29, 2023
Thank you Larry for that great review! We appreciate your time you took to write a review and your business, please come stay again.

10/10 Excellent

David, Roselle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean.Quiet. Easy to get too. Very good choice.
Stayed 1 night in Sep 2023
Response from Management and all our Staff on Sep 29, 2023
Great Score David, Thanks for the nice comments. we appreciate your business and come stay again!! Those comments mean a lot for the review readers.