숙박 시설 정면

로열 팔라 클리프 비치 리조트 & 스파 여행 후기

4 out of 5
로열 팔라 클리프 비치 리조트 & 스파
241-242 Moo 6 Phala, Ban Chang, Rayong

이용 후기

6.2
평점 10 - 훌륭해요. 127개 이용 후기 중 10개" "
평점 8 - 좋아요. 127개 이용 후기 중 34개" "
평점 6 - 괜찮아요. 127개 이용 후기 중 48개" "
평점 4 - 별로예요. 127개 이용 후기 중 24개" "
평점 2 - 너무 별로예요. 127개 이용 후기 중 11개" "

6.2/10

청결 상태

6.4/10

직원 및 서비스

4.6/10

편의 시설/서비스

5.6/10

숙박 시설 상태 및 시설

4.0/10

친환경

이용 후기

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
다신 가고 싶지 않은곳
후기 안쓰는데 쓰게 만드는 호텔입니다. 태국 사는데 가본곳중 최악으로 꼽을 수 있겠네요. 사진에서 멀쩡해 보이길래 예약했어요. 속지말자 사진빨 ㅠㅠ 가격대비 만족도 뚝 떨어지구요-.- 리노베이션중인 건물의 방을 주었는데 손님들이 다 추가금을 내고 파노라마 방으로 옮겼어요. 로비는 무슨 공사판 같았어요. 그런데도 그 건물에 방을 준다는게 이해할 수 없었습니다. 어쩔 수 없이 추가금을 내고 바닷가앞 파노라마 방으로 옮겼는데, 청소도 엉망이고 추가금을 내서 기분도 안 좋았습니다. 수영장이 그나마 넓고 좋아보여서 들어갔더니 수영장 청소한지 오래 되었나봐요...., 모래도 잔뜩있고, 나뭇잎을 포함한 지저분한 덩어리들을 쉽게 볼 수 있었네요-.- 그렇게 더러운 호텔 수영장 처음봐요. 아침은...., 말로 표현하기 힘들 정도로 먹을게 없습니다. 무엇을 기대하든 그 이하입니다.

8/10 - 좋아요

danny 님, 뱅콕

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
수영장이 넓은게 좋지만 수질관리가 필요함
위치 자체가 한적한곳이라 만족스러웠고 주변에 편의시설이 없기에 자체시설을 운영하려는 노력이 보기좋았음.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

10/10 - 훌륭해요

박성오 님, 서울

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
휴식을 위한 장소로는 제격
방콕에서 들어오는게 힘이 들지만 아침에 깨어서 주위를 살피는데 정말 좋더군요!! 조용하고 바로 앞에 비치가 보이면서 시원한 바람이 호텔을 관통하네요. 나중에 다시 가보고 싶어지는 곳입니다.

8/10 - 좋아요

??

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024年々始にタイ人の親族と5名で3部屋に三泊いたしました。 私(日本人)の印象としては、かつて栄えたであろう在りし日の面影を残したリゾートホテルといったところでしょうか。 良い意味で 寂れています。 3部屋ともダブルルームでしたが WベッドとSベッドが一つづつあり、かなり広く 同行者は皆驚いていました。 英語を話すフロントスタッフも数人(親切)いますし、朝食会場のレストランスタッフにも一人(貴重)いました。 ホテル名の通りクリフの斜面に建てられていますので、海岸端のビルディングでなくても 海は問題無く見ることができました。 ビーチに建てられている棟は、リノベーション中で今年の春か秋にリニューアルオープンとのことでした。 3箇所あるプールの内の一つもメンテナンス中でクローズでしたが、ビーチに最も近いプールは 小さいですがインフィニティプールです。 このクラスのホテルが、朝食抜き・日本円で5〜7,000円ならば リピート有りですよね。(朝食は 300tb、タイ料理と洋食がそれぞれ3種類づつ。私は、ふた朝エスプレッソだけを飲みに行ったら サービスだとして請求されませんでした。) 周辺には 素敵な飲食店もありますが、車でおみえにならない方は レンタカー・レンタルバイク・Taxi・Grabなどの手配をお忘れなく。 ちなみに バンチャン市街地までは グラブタクシーで、日中は 往復300tb・夜間は 500tbでした。 ラヨーン県バンチャン地区に宿泊するな らば、私的にはお勧めです。タイ 最高!!
2024년 1월에 3박 숙박함
답변 제공: Bee 님, 2024년 3월 19일
Dear Guest We're appreciate for you kindly stayed and share your experiences with us.We hope you are enjoy your stayed with us and we'll looking forward to welcoming you back for next time.Management Team

6/10 - 괜찮아요

Torben Lohmann

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
Nice pool area and nice view from hotel room. Nice staff but difficult to communicate with them. Superficial cleaning and worn out buildings. Good food in restaurant.
2023년 11월에 3박 숙박함

10/10 - 훌륭해요

KHWANRUETHAI

2023년 5월에 1박 숙박함
답변 제공: Bee 님, 2023년 5월 8일
Dear Khun Khwanruethai We're appreciate for you kindly stayed and share your experiences with us.We hope you are enjoy your stayed with us and we'll looking forward to welcoming you back for next time.Management Team

10/10 - 훌륭해요

Ratchadawan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
พื้นห้องพักไม่ค่อยสะอาด แต่การบริการและการแก้ปัญหา รวดเร็ว พนักงานเป็นมิตร อาหารเช้าถึงแม้จะไม่ใช่บุพเฟ่ต์ในครั้งนี้แต่ก็จัดให้ลูกค้าเต็มที่ซึ่งเป็นการไม่เอาเปรียบลูกค้า ดีมากๆไม่ผิดหวังที่เลือกเข้าพักที่นี่
2020년 4월에 1박 숙박함
답변 제공: บี 님, 2020년 6월 1일
ขอบพระคุณสำหรับคำติชม ของคุณลูกค้านะคะ ทางโรงแรมจะนำคำติชม ไปปรับปรุงเพื่อพัฒนาให้โรงแรมดีขึ้นค่ะ

2/10 - 너무 별로예요

Ramida

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 3월에 1박 숙박함

6/10 - 괜찮아요

MiDa

가족 여행
별로예요: 숙박 시설 상태 및 시설
2020년 3월에 1박 숙박함

8/10 - 좋아요

Wichet

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 2월에 1박 숙박함

4/10 - 별로예요

SHOJI

출장 여행
별로예요: 숙박 시설 상태 및 시설
ホテルの名前に偽りあり
価格は安く、部屋もそこそこきれいであるが、「リゾート」ではない。 プールはきれいであるが、「スパ」は無い。
2019년 11월에 1박 숙박함
답변 제공: Junny 님, 2020년 4월 26일
信頼とホテルへのアクセスありがとうございます。

4/10 - 별로예요

PRACH

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Hotel look from outside is nice but when we get in the hotel area and hotel room are not clean luke the photo I attached​ to you. Breakfast​ is good. Staffs is very good.
2020년 2월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

단체 여행
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
2020년 1월에 1박 숙박함
답변 제공: Best regards: Front Office Manager 님, 2020년 2월 11일
We do apologize for everything made you unhappy and disappointed to stay with us. So, we will do everything we can to minimize the inconvenience. Thank you for your sending in a review

6/10 - 괜찮아요

Rune

가족 여행
좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
Meget slidt, men ok til et par overnatninger
Vi overnattede to voksne og to børn i 7 nætter henover nytåret. Vi boede i 2 værelser med adgang imellem og det fungerede fint. Hotellet er meget slidt og servicen lidt langsom. Vi havde ikke varmt vand på værelset og aircondition’en larmede så meget at den måtte slukkes om natten. Det varme vand kom dog da vi bad om det, men forsvandt hurtigt igen. Morgenmaden var fin og poolen rar, kølig og ren, omend meget slidt omkring poolen. Stranden er ikke egnet til at bade ved, det var skuffende at opdage det. Hotellet er fint nok til et par overnatninger. og vi havde en flot udsigt.
2019년 12월에 7박 숙박함
답변 제공: Tommy 님, 2020년 1월 12일
Dear Valued Guests, Thank you for your sending in a review However, we do apologize for everything made you unhappy and disappointed to stay with us. We will do everything we can to minimize the inconvenience. With Best regards,

8/10 - 좋아요

Vorasarn

2019년 12월에 5박 숙박함

6/10 - 괜찮아요

SHOJI

출장 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2019년 11월에 1박 숙박함
답변 제공: Tommy: Assistant Front Office Manager 님, 2020년 1월 12일
Dear Valued Guests, Thank you for your sending in a review However, we do apologize for everything made you unhappy and disappointed to stay with us. We will do everything we can to minimize the inconvenience. With Best regards,

6/10 - 괜찮아요

Royi

가족 여행
별로예요: 청결 상태, 직원 및 서비스
The water in bathroom not clean and the wall also not clean when I am check in I saw some plate that use already stay at the front of my room until my data check out it still there nobody picked up to clean it You should fixing your hotel staff for to be clean and great service just us you get 4stars
2019년 11월에 2박 숙박함
답변 제공: PooH 님, 2019년 11월 27일
Dear Royi, We thank you so much for selecting to stay with us and for sharing your score and feedback. Thank you for this comment. Please accept our deepest apologies we will investigate with department concern to resolved. Thank you for this feedback. The entire team and I, are always at your service, and very much look forward to warmly welcoming you back in the near future.

4/10 - 별로예요

실제 이용하신 고객

출장 여행, 가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
พนักงานแจ้งว่าห้องพักที่จองไว้เต็ม จะทำการอัพเกรดให้ รู้สึกแปลกใจว่าจองล่วงหน้าตั้งแต่เดือนที่แล้วทำไมเต็ม ส่วนห้องอัพเกรดเป็นห้องปลายเขาที่เงียบและเปี่ยว ในห้องดูเหมือนสภาพดี แต่พื้นเต็มไปด้วยฝุ่น ที่นอนปอกหมอนเหม็นสาบ เนื่องจาก เช็คอินประมาณ สี่โมงเย็น แล้วต้องรีบออกไปทำธุระข้างนอก จึงไม่ได้ขอเปลี่ยนห้อง กลับมาอีกทีฟ้ามืดแล้ว และเช้ารุ่งขึ้นต้องออกไปวิ่งที่งานสัตหีบ ก่อนหน้านี้ได้อีเมล คอนเฟริมจากผู้จัดการโรงแรมเรื่องห้องพัก รู้สึกประทับใจ แต่พอเช็คอินจริง รู้สึกผิดหวังมาก ๆ สำหรับที่นี่ หรือการที่ชำระล่วงหน้ากับ เอ็กซ์พีเดีย เป็นสิ่งไม่ควรทำ !!! ++
2019년 10월에 1박 숙박함
답변 제공: Mr.Thawatchai N. (Assistant Front Office Manager) 님, 2019년 10월 31일
Dear Valued guest, We are appreciate for your kindly feedback. However we do apologize for any inconvenience that made disappointment with you stayed, and we will do everything we can to minimize the problem with our service. With Best regards,

8/10 - 좋아요

Kanyapak

좋아요: 직원 및 서비스
2019년 10월에 1박 숙박함
답변 제공: Tommy: Assistant Front Office Manager 님, 2019년 10월 17일
Dear Khun Kanyapak, Thank you very much for your sweet review. We are appreciate for your kindly spend your special time with us and we hopefully to service you again. With Best regards,

6/10 - 괜찮아요

실제 이용하신 고객

아이를 동반한 가족 여행
เงียบสงบดีคะ แต่พนักงานค่อนข้างมั่ว เราจองมาสองห้องมาแจ้งว่าเรายกเลิกอาหารเช้าห้องนึง ทั้งที่ไม่มีการยกเลิกมาเลย
2019년 9월에 1박 숙박함
답변 제공: Thawatchai N.(Tom): Assistant Front Office Manager 님, 2019년 10월 2일
Dear Valued Guests, Thank you for your sending in a review However, we do apologize for everything made you unhappy and disappointed to stay with us. We will do everything we can to minimize the inconvenience. With Best regards,

4/10 - 별로예요

실제 이용하신 고객

별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 9월에 3박 숙박함
답변 제공: Thawatchai N.(Tom): Assistant Front Office Manager 님, 2019년 10월 7일
Dear Valued guests, Thank you for your sending in a review. However, we do apologize for everything made you unhappy and disappointed to stay with us. We will do everything we can to minimize the inconvenience. With Best regards,

8/10 - 좋아요

Chatchawan

좋아요: 직원 및 서비스
เงียบสงบ
เงียบสงบ
2019년 8월에 1박 숙박함
답변 제공: Thank you very much for your sweet review. We are 님, 2019년 10월 17일
Dear Khun Chatchawan, Thank you very much for your sweet review. We are appreciate for your kindly spend your special time with us and we hopefully to service you again. With Best regards,

6/10 - 괜찮아요

Scheidweiler

별로예요: 청결 상태, 객실의 편안함
Good location ...poor condition of the hotel
2019년 8월에 4박 숙박함
답변 제공: Thawatchai N.(Tom): Assistant Front Office Manage 님, 2019년 10월 7일
Dear Valued Guests, Thank you for your sending in a review However, we do apologize for everything made you unhappy and disappointed to stay with us. We will do everything we can to minimize the inconvenience. With Best regard

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
Hotel must put more staffs for cleaning hotel facilities, many areas from front to elevator to rooms are dirty. Hot & cold water didn’t have properly flow.
2019년 8월에 1박 숙박함
답변 제공: Thawatchai N.(Tom): Assistant Front Office Manager 님, 2019년 10월 2일
Dear Valued guests, Thank you for your sending in a review. However, we do apologize for everything made you unhappy and disappointed to stay with us. We will do everything we can to minimize the inconvenience. With Best regards,

2/10 - 너무 별로예요

실제 이용하신 고객

아이를 동반한 가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
ประตูห้องน้ำเสีย ปิดไม่ได้ ที่สำคัญเหม็นอับจนนอนไม่หลับ
2019년 7월에 1박 숙박함
답변 제공: Thawatchai N.(Tom): Assistant Front Office Manager 님, 2019년 10월 2일
Dear Valued guests, Thank you for your sending in a review. However, we do apologize for everything made you unhappy and disappointed to stay with us. We will do everything we can to minimize the inconvenience. With Best regards,

8/10 - 좋아요

Jörgen

좋아요: 객실의 편안함
Bra hotell för ett bra pris dock ett äldre hotell i behov av uppfrächning
2019년 7월에 3박 숙박함

4/10 - 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
very nice staff, but the room is too old.
2019년 6월에 2박 숙박함
답변 제공: Management Team 님, 2019년 7월 4일
Dear Valued Guest, We appreciate your comment regarding to your stay and thank you very much for your comments. We look forward to service you again next time. Best Regard,

8/10 - 좋아요

NIPAWAN

좋아요: 직원 및 서비스, 객실의 편안함
วิวสวย สระว่ายน้ำใหญ่ บริเวณกว้างขวาง แต่ห้องพักแอร์ไม่ค่อยเย็น น้ำในห้องน้ำร้อนเกินไปปรับไม่ได้
2019년 5월에 1박 숙박함
답변 제공: Thawatchai N.(Tom): Assistant Front Office Manage 님, 2019년 10월 7일
Dear Valued guests, Thank you for your sending in a review. However, we do apologize for everything made you unhappy and disappointed to stay with us. We will do everything we can to minimize the inconvenience. With Best regards

8/10 - 좋아요

Ornuma

좋아요: 직원 및 서비스
บรรยากาศเงียบสงบดี
2019년 5월에 1박 숙박함
답변 제공: aum 님, 2019년 5월 26일
Thanks for staying with us. We appreciate your feedback!

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 4월에 1박 숙박함
답변 제공: Thawatchai N.(Tom): Assistant Front Office Manage 님, 2019년 10월 7일
Dear Valued guests, Thank you for your sending in a review. However, we do apologize for everything made you unhappy and disappointed to stay with us. We will do everything we can to minimize the inconvenience. With Best regards

4/10 - 별로예요

Pichai

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
ทำเลใช้ได้ แต่ห้องพักไม่ได้รับการดูแลรักษา ห้องสวย แต่ดูเก่า แอร์เสีย ซ่อมนานก็ใช้ไม่ได้ ชายหาดรก มีท่อวางระเกะระกะ ดูไม่สะอาด เสียดาย น่าจะปรับปรุงให้ดี
2019년 4월에 2박 숙박함

4/10 - 별로예요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스
แอร์ไม่เย็น ช่างมาเติมน้ำยาแอร์เย็นอยู่ช่วงนึงแล้วพอมืดก็ไม่เย็น
2019년 4월에 1박 숙박함
답변 제공: Thawatchai N.(Tom): Assistant Front Office Manage 님, 2019년 10월 7일
Dear Valued guests, Thank you for your sending in a review. However, we do apologize for everything made you unhappy and disappointed to stay with us. We will do everything we can to minimize the inconvenience. With Best regards,

6/10 - 괜찮아요

jorn

별로예요: 숙박 시설 상태 및 시설
2019년 3월에 2박 숙박함

8/10 - 좋아요

Panya

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 3월에 1박 숙박함

6/10 - 괜찮아요

Phalitsak

좋아요: 객실의 편안함
2019년 1월에 1박 숙박함

8/10 - 좋아요

Ancela

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Hotel war wahrscheinlich vor 10 Jahren ganz toll, sehr heruntergekommen. Für uns kein Problem, könnte mir aber vorstellen das viele geschockt wären.Die Rezeption hat kaum englisch verstanden und konnte bei Ausflügen oder Taxi nicht wirklich helfen.Wie gesagt für uns war es okay , denke aber das nächste mal würde ich ein anderes Hotel wählen.
2019년 1월에 4박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 12월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent resort to stay near to beach. Rooms are spacious and clean
2018년 12월에 1박 숙박함

6/10 - 괜찮아요

Benji 님, Hong Kong

좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
Cheap price, fair facilities
Looks great in photos, fair facilities, needs more effort on cleanliness in public area (due to many open area), and my in-room water boiler stinks! The bed is the best, but sheets are not well cleaned. Heavily chlorinated tap water.
2018년 9월에 2박 숙박함
답변 제공: Arpa 님, 2018년 9월 27일
Dear khun benji, We thank you for you sincere feedback and we will improve all the factors from cleanliness in public area to cleanliness of bed sheet. We will also improve the water quality and hotel water system. We hope that you can see you improvement for your next stay in Rayong

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
no work room telephone no work room TV and shower only cool water So bad this hotel unbelievable
2018년 8월에 1박 숙박함
답변 제공: Arpa 님, 2018년 9월 27일
Please kindly accpect our apologise for your unpleasant stay with us. We will fix telephone and TV signals. We also improve hotel water system. We are really appriciated your sincere feedback.

6/10 - 괜찮아요

I W

별로예요: 숙박 시설 상태 및 시설
WOULD NOT RECCOMMEND
The hotel is a long way from anywhere - without a car, you would find it very difficult. The hotel is quite run down and needs some serious maintenance. When we checked in, the room they gave us, after walking to the room, was already occupied! Not very good! When we tried to park our car, there was no spaces available (due to staff filling the carpark park!) so we needed to park 300meters away in a black allotment next door. The beach was very very dirty with litter, and no effort had been made to tidy it up.
2018년 8월에 1박 숙박함
답변 제공: Arpa 님, 2018년 9월 27일
Plese accept your apologise for you unpleasant stay with us. There are a lot of room of improvement for our hotel such as, room preparing , parking space availability, and beach cleanliness. We are truly appriciated your sincere feedback

4/10 - 별로예요

Mike 님, thailand

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Beautiful setting right on the beach. Outdoor faciilties, pool, dining were very nice and well designed. Overall the hotel upkeep was poor. Staff was incredibly unhelpful. Checking in took 20 minutes, we asked for a taxi and they argued with us about the location of our destination and then told us a hotel taxi was not available. did not offer to call a public taxi, we had to do that ourselves.
2018년 5월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태, 객실의 편안함
โรงแรมสวยใกล้ทะเล
ห้องพักเก่ามาก แอร์มีกลิ่นอับ ภายนอกดูดีแต่ภายในที่พักดูโทรมถ้าจองและชำระเงินก่อนคงต้องขอยหเลิก
2018년 4월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 숙박 시설 상태 및 시설
ข้อดีโรงแรมติดหาด
เหมาะแก่การพัดผ่อนกดหกดดหดหดหดหดหดหดหดหดหฟหฟดหฟดฟหด
2018년 4월에 1박 숙박함

6/10 - 괜찮아요

Boy

4/10 - 별로예요

실제 이용하신 고객

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Old hotel, very dirty beach and slow service
The hotel is very old and everywhere are signs that there is construction ongoing. Actually no construction was visible. The business seems to run not bad in this hotel but nobody is interested in maintaining the buildings. The beach in front of the hotel is very dirty. The guesthouse direct at the beach is in catastrophic conditions. Unbelievable that guests could stay there. It’s more like an abandoned old house. But we saw people which got a room there. Woooow, very scary. The food at the breakfast was okay. My son broke a glass bottle in the room. We left the room because the kids couldn’t walk anymore as there were everywhere glass splitter on the floor. I asked the staff the clean the floor while we are at the breakfast. After 1,5h nothing was done and the last from the receiption finally did it. They mentioned the maids are in a meeting....

2/10 - 너무 별로예요

Nichapat

좋아요: 객실의 편안함
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
look like run over hotel the beach was dirty
1. the part way go to beach was broken and dirty beach Hotel never clean a lot of bin and broken glass 2.we ask for repair line phone in hotel 3 day for stay they fail for repair 3.Many area in hotel out off service and broken 4. Coffee machine was out of service because small customer 5.last day drunken bell boy nearly broken our case
2018년 3월에 3박 숙박함

8/10 - 좋아요

Ketkanok

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 3월에 1박 숙박함

6/10 - 괜찮아요

Steven

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Not impressed, unclean and run down
I arrived about 5 pm and the staff had no record of my booking. After getting things sorted out and I got taken to my room, I was greeted with an amazing sea view from my balcony. Unfortunately that was about the only good thing I have to say about the hotel. The balcony and the toilet was really dirty. That balcony had obviously not been cleaned in a long time. I tried to order room service but the phone in my room was broken, so I had to go outside to use the phone next to the elevator to order. The AC unit badly in need of being replaced. Yes it worked but it was very noisy and even though I turned it down to low, it wasn't much better. Even the entrance area on arrival just looked dirty and dusty, obviously there is no management there that has any pride in the place anymore. I think this hotel was probably very nice a long time ago but it just feels so run down and unclean. I wouldn't stay there again
2018년 2월에 1박 숙박함