We had an emergency stay with our two kids. The cleanliness of the room wasn’t impressive. We had to clean the stained faucet, clean hair out from the shower, we found half a plastic knife tip on one of the side tables and ended up requesting an additional fitted sheet. The fitted sheet on the bed had yellow and black stains. The replacement sheet had a hole and additional black markings. Parking was a mission due to the lack of available slots near the hotel…this was never highlighted. The location has venues/lounges and we ended up parking 3 blocks away. There were guest running within the hallways and this kept waking up the kiddos. The staff was very helpful, they work their best around the hotels limitations. Receiving a refund would recompense this bad experience.