외관

수퍼 8 바이 윈덤 레드 디어 시티 센터 여행 후기

2 out of 5

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 1010개 이용 후기 중 266개" "
평점 8 - 좋아요. 1010개 이용 후기 중 448개" "
평점 6 - 괜찮아요. 1010개 이용 후기 중 198개" "
평점 4 - 별로예요. 1010개 이용 후기 중 76개" "
평점 2 - 너무 별로예요. 1010개 이용 후기 중 22개" "

8.0/10

청결 상태

8.4/10

직원 및 서비스

7.4/10

편의 시설/서비스

7.6/10

숙박 시설 상태 및 시설

7.4/10

친환경

이용 후기

10/10 - 훌륭해요

Robin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was super fast checking in and out.
2024년 3월에 3박 숙박함

4/10 - 별로예요

Jennifer

가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
It was disappointing. Very dated and old, but clean. The carpet kinda grossed me out but I kept my shoes on. The area was horrible!!! Homeless people everywhere. I think there’s a homeless shelter across the street. I felt unsafe to go out at night. I wouldn’t stay there again.
2024년 3월에 1박 숙박함

6/10 - 괜찮아요

Heather

단체 여행, 출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
Nice comfortable bed, but floor was not vacuumed
2024년 3월에 1박 숙박함

8/10 - 좋아요

Gwen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Would stay there again...good location for us. Good rates. Everything was clean, bed was comfortable, staff was friendly, nice continental breakfast. Arrived late at night and there were some homeless type people hanging around the edge of the property.
2024년 3월에 1박 숙박함

8/10 - 좋아요

Roger

연인과의 여행
It was nice
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Richard

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Property well maintained. Staff polite and helpful. Did get our car clean out unexpectedly. Luckily nothing of value was taken, husband admits he may not have locked after having cigarette.
2024년 3월에 1박 숙박함

8/10 - 좋아요

Andrew

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great on almost all fronts. The menu of the breakfast should be upgraded. The breakfast staff do a fantastic job with what they are supplied. Everything else about the hotel is great
2024년 3월에 1박 숙박함

6/10 - 괜찮아요

Arthur

가족 여행
Staff are friendly.
2024년 3월에 1박 숙박함

4/10 - 별로예요

Steve

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
I had requested an upper floor room, I received email from the hotel that I had a fourth floor room reserved for us. When we arrived, we were assigned a second floor room. When I asked about the fourth floor room, that was confirmed by email, I was told that the fourth floor was completely booked and there was nothing they could do about it. Other concerns would be the state of the flooring which had burn marks all around the bed area, there was no microwave in the room and the ice machine on the 2nd floor was out of order had to us the one in the lobby.
2024년 3월에 2박 숙박함

6/10 - 괜찮아요

charles

좋아요: 청결 상태
2024년 3월에 1박 숙박함

6/10 - 괜찮아요

Brett

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was ok
2024년 3월에 2박 숙박함

8/10 - 좋아요

Shawn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was okay!
2024년 3월에 4박 숙박함

8/10 - 좋아요

Arnulfo

2024년 3월에 3박 숙박함

6/10 - 괜찮아요

Trudy 님, Wetaskiwin

가족 여행
좋아요: 숙박 시설 상태 및 시설
별로예요: 청결 상태, 직원 및 서비스
The beds were very firm, but the pillows were comfortable. There was a mini fridge and coffee pot in the room, but there was no microwave. The lady in the front desk was very abrupt. I tried asking a question, but she just went on with her speech, about the property and then answered my question, but she did tell us that the next time we come for a medical appointment, we could get a discount, if we booked directly with Super 8. Our bathroom had a ball of dust in the corner, which shows me that it hasn't been dusted in a long time and our sink took a long time for the hot water to come through.I liked how close it was to my mother's eye specialist and the close proximity (walking distance in the same parking lot) to Tim Hortons was a bonus. It was easy to park and there were lots of spaces. It is also close to lots of shopping areas and restaurants. The room was very quiet, as we didn't hear anything from the hallway or other rooms, but with the close proximity to Gaetz Ave. the traffic was very busy.
2024년 3월에 1박 숙박함

6/10 - 괜찮아요

Lacey

별로예요: 청결 상태, 직원 및 서비스
The lady at the front was not friendly
2024년 2월에 2박 숙박함
답변 제공: Rachel, GM 님, 2024년 2월 29일
Thank you for staying with us, I'm sorry our staff was not more pleasant. I hope that will not deter you from staying with us again.

8/10 - 좋아요

Stephanie

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean rooms with friendly staff.
2024년 2월에 1박 숙박함
답변 제공: Rachel, GM 님, 2024년 2월 29일
Thank you for the great review

10/10 - 훌륭해요

Myrna

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very quiet, close to shopping, easy access, staff was friendly
2024년 2월에 2박 숙박함
답변 제공: Rachel, GM 님, 2024년 2월 29일
thank you for the great review

10/10 - 훌륭해요

Ron

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Rachel, GM 님, 2024년 2월 29일
thank you for staying with us.

8/10 - 좋아요

Les

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was close to my wife's medical appointments.
2024년 2월에 1박 숙박함
답변 제공: Rachel, GM 님, 2024년 2월 29일
thank you for staying with us.

10/10 - 훌륭해요

Xan

단체 여행
좋아요: 직원 및 서비스
Very nice hotel and staff!! Area around is a bit sketchy but if you're safe its,no big deal
2024년 2월에 1박 숙박함
답변 제공: Rachel, GM 님, 2024년 2월 29일
Thank you for the review, as a downtown hotel we have had to overcome the obstacles of our location. We hope you will stay with us again.

6/10 - 괜찮아요

Kayla

가족 여행
좋아요: 편의 시설/서비스
별로예요: 청결 상태, 직원 및 서비스
I wouldn’t stay here again.
2024년 2월에 2박 숙박함
답변 제공: Rachel, GM 님, 2024년 2월 12일
we are sorry you didn't enjoy your stay, thank you for your feedback.

6/10 - 괜찮아요

Edward

The property is due for a refresh. Poor first impression in the lobby, rooms need updating.
2024년 2월에 2박 숙박함
답변 제공: Rachel, GM 님, 2024년 2월 12일
Thank you for your feedback, we are always trying to improve.

10/10 - 훌륭해요

Stephanie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was so clean !!! The hotel was very quiet and the staff was great !! Breakfast was continental but was good. We will definitely make this our regular go too for Red Deer!!
2024년 2월에 1박 숙박함
답변 제공: Rachel, GM 님, 2024년 2월 12일
Thank you for the wonderful review, we look forward to your next stay.

8/10 - 좋아요

Mona

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The staff were great and helpful. The only complaints I had was the remote had dead batteries, the shower didn’t work right and the water temperature didn’t get past luke warm. (Probably due to the shower not working right). I did bring it up to the staff and they thanked me for making them aware. The free breakfast was small but good and the coffee was kept fresh.
2024년 1월에 2박 숙박함
답변 제공: Rachel, GM 님, 2024년 2월 12일
Thank you for staying with us, we appreciate your feedback.

6/10 - 괜찮아요

Faye

가족 여행
People hanging around the hotel and Tim Hortons
2024년 1월에 1박 숙박함
답변 제공: Rachel, GM, 님, 2024년 2월 12일
thank you for staying with us, we are a downtown hotel, we hope you will stay with us again

8/10 - 좋아요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: Guest services 님, 2024년 1월 30일
thank you for staying with us

6/10 - 괜찮아요

Nancy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The location was excellent for being so close to the Servus Centre. The building could you a update.
2024년 1월에 3박 숙박함
답변 제공: Guest Services 님, 2024년 1월 30일
thank you for staying with us

10/10 - 훌륭해요

Beverley

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: Guest services 님, 2024년 1월 30일
We are glad you enjoyed your stay

6/10 - 괜찮아요

James 님, Hanna

연인과의 여행, 출장 여행
2024년 1월에 2박 숙박함
답변 제공: Guest Services 님, 2024년 1월 30일
Thank you for staying with us

10/10 - 훌륭해요

Luc

Location is good
2024년 1월에 2박 숙박함
답변 제공: Guest Services 님, 2024년 1월 30일
We are happy to know you enjoyed your stay.

8/10 - 좋아요

Ross 님, Rancho Mirage

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stayed here for one night and it served its purpose.
2024년 1월에 1박 숙박함
답변 제공: Guest services 님, 2024년 1월 30일
Thank you for staying with us

6/10 - 괜찮아요

Christine

출장 여행, 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
The hotel is dated, could use a good deep cleaning. The staff was very friendly and it is located right next to the hospital which is why we were in Red Deer. Very convenient.
2024년 1월에 1박 숙박함
답변 제공: Rachel, GM 님, 2024년 2월 29일
Thank you for your feedback.

10/10 - 훌륭해요

Annabelle

2024년 1월에 1박 숙박함
답변 제공: Rachel, GM, 님, 2024년 2월 29일
Thank you staying with us , we are glad you enjoyed your stay

10/10 - 훌륭해요

Ron

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Randalynn

2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Donna

2023년 12월에 1박 숙박함
답변 제공: Rachel, GM 님, 2024년 2월 29일
thank you for the great review

8/10 - 좋아요

Sheri

2023년 12월에 2박 숙박함
답변 제공: Guest Services 님, 2023년 12월 20일
Thank you for the review, Sheri!

8/10 - 좋아요

Sheri

출장 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
The front desk clerk was not friendly or polite.
2023년 12월에 1박 숙박함
답변 제공: Guest Services 님, 2023년 12월 20일
We're sorry that the staff member was not performing our standard for customer service. If you would like, please reach out to us directly to help us handle it appropriately. We are glad that the rest of the aspects of your stay were overall good and we do hope to see you again. Thank you.

10/10 - 훌륭해요

Elsie 님, Calgary

2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Karen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Rachel, GM 님, 2023년 12월 11일
Thank you for choosing the Super 8 City Centre, we glad you enjoyed your stay.

8/10 - 좋아요

Daniel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice place to stay. Id stay again
2023년 12월에 1박 숙박함
답변 제공: Rachel, GM 님, 2023년 12월 11일
Thank you for the review, we are happy to hear that you enjoyed your stay with us.

4/10 - 별로예요

David

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
The room worked for what I wanted it for, a place to sleep. The big downside I had was, there was no hot water for a bath or shower. The water was barely warm, I got a chill. I know I should have complained to the main desk, but it was very late at night and I just went to bed.
2023년 12월에 1박 숙박함
답변 제공: Guest Services 님, 2023년 12월 6일
We're very sorry for the inconvenience of the hot water. We will look into the problem and try to resolve it as quickly as possible. Thank you for bringing this to our attention as we have not been made aware of any problem related to this. We do hope you will stay with us again.

4/10 - 별로예요

Michael

단체 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Staff was nice but checking in was a process. Hair everywhere and something was smeared and had dried onto the side of the bed. Looked kind of like throw up or something else… Got a different room and then had to listened to a drunk man yelling and cussing at someone. Turns out he was in the room beside our original room. Had to remove a yellowy-orange torn blanket that was super staticky and kept shocking us. Carpet was gross and chose to wear shoes on it. Walls had splatter marks from something. The staff were nice and sweet and there were mini soap bars though.
2023년 11월에 1박 숙박함
답변 제공: Guest Services 님, 2023년 12월 6일
We're very sorry your experience was not satisfactory. We do our best to have the most comfortable stays for our guests and we are glad the staff was so friendly and helpful, but we understand it would not completely make up for the problems. We checked the room you stayed in and did not find the things that you stated but regardless, these issues will be addressed with the cleaning staff. Thank you for bringing it to our attention.

2/10 - 너무 별로예요

Chris

별로예요: 직원 및 서비스
Poor management
2023년 12월에 1박 숙박함
답변 제공: Guest Services 님, 2023년 12월 6일
We're sorry that your stay was not up to the standard that we hope to achieve for every one of our guests. We would like to hear more about why you left feeling this way so we can properly address problems. Please reach out to us to let us know. Thank you.

8/10 - 좋아요

jim

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I found the breakfast was poor.
2023년 11월에 3박 숙박함
답변 제공: Guest Services 님, 2023년 12월 6일
Thank you for this review, Jim. We are glad you had a good stay and we do apologize if there was a problem with the complimentary breakfast. Please reach out to us directly to let us know where we could improve. We hope to see you again.

8/10 - 좋아요

maureen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
location was great for our needs. Easy access for transportation. Friendly staff.
2023년 11월에 1박 숙박함
답변 제공: Guest Services 님, 2023년 12월 6일
Thank you for this review, Maureen! We are so glad you had a great stay in Red Deer with us and hope to see you again on your next trip here.

8/10 - 좋아요

Shelly

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great staff!
2023년 11월에 2박 숙박함
답변 제공: Guest Services 님, 2023년 12월 6일
Thank you very much, Shelly! We greatly appreciate this.

6/10 - 괜찮아요

Selwyn

2023년 11월에 1박 숙박함
답변 제공: Guest Services 님, 2023년 12월 20일
Thank you for the feedback, Selwyn.

6/10 - 괜찮아요

Abbie

출장 여행
The location was convenient. The price was affordable. The checkin lacked a bit of information regarding payment— was it a pre authorization or prepayment? I’m still unsure and will be checking my statement to make sure I’m not double billed. Breakfast lady was amazing! Super attentive and friendly. She deserves a bonus.
2023년 11월에 2박 숙박함
답변 제공: Guest Services 님, 2023년 11월 24일
Thank you for this review. We are pleased to hear about the positive aspects of your stay.To clarify: At check in we will always take at least enough to cover the room charge, which is your payment. Depending on the situation it may be put onto our system as a "pre-auth" initially and processed fully at check out. On this occasion anything other than the charge amount of your room is refunded when you leave. We understand the confusion but rest assured we are extremely careful with our guests money. I have looked into your booking and you were not double billed.

8/10 - 좋아요

Rocklyn

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
OK for a budget stay and foot access to downtown. Supplied breakfast alright, no bacon or sausage.
2023년 11월에 1박 숙박함
답변 제공: Guest Services 님, 2023년 12월 6일
Thank you for the review, Rocklyn. We are happy to hear about the positive aspects of your stay. Unfortunately in our price range supplying meats is not attainable. We hope what we lack in breakfast sausage we make up for with our wallet friendly prices and the breakfast ladies' freshly made Belgian waffles! Thank you again for staying with us and we will be happy to see you on your next trip to Red Deer.