슈피리어 쿼드룸 | 객실 내 금고, 책상, 암막 커튼, 방음 설비
예약 가능 여부 확인

럭키 8 호텔 여행 후기

3 out of 5
럭키 8 호텔
21 -25 York Road, Ilford, England

이용 후기

7.4

좋아요

평점 10 - 훌륭해요. 907개 이용 후기 중 217개" "
평점 8 - 좋아요. 907개 이용 후기 중 368개" "
평점 6 - 괜찮아요. 907개 이용 후기 중 177개" "
평점 4 - 별로예요. 907개 이용 후기 중 72개" "
평점 2 - 너무 별로예요. 907개 이용 후기 중 73개" "

8.0/10

청결 상태

8.2/10

직원 및 서비스

6.2/10

편의 시설/서비스

7.4/10

숙박 시설 상태 및 시설

5.2/10

친환경

이용 후기

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
만족합니다
직원 분들은 매우 친절했습니다. 다만 침대 시트는 매일 갈아주는 것은 아니었지만 청소는 매일 해주었습니다. 숙소 주변 치안은 나쁘진 않았습니다.
2019년 1월에 11박 숙박함

10/10 - 훌륭해요

YOONSEOK

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good Environment and Wonder Services
전체적으로 매우 만족 1. Front 분들이 여러차례 바뀌었는데 모두 친절함. 2. 아침식사는 Wonderful 3. 교통 : 4존에 속해 있으나, TFL로 Liverpool Street Station으로 이동하고, Underground 연결할 수 있어서 매우 편리 4. 주변환경 : 환경이 깨끗하고, 주민들이 이용하는 마트가 있어서 정말 좋음. 여행객 상대의 물가와 매우 차이나게 좋음.
2017년 6월에 8박 숙박함

2/10 - 너무 별로예요

Daisy

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: Lucky 8 Hotel 님, 2024년 4월 18일
Dear Valued Customer, Thank you for completing our survey regarding your recent stay at our property. By telling us what you liked about your stay and how we can improve in the future. Your opinion is matter to us We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. Kind Regards, Lucky 8 Hotel

2/10 - 너무 별로예요

실제 이용하신 고객

출장 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Booked with Continental Breakfast but NOT Provided
I booked with this Hotel but they sent me to Best Western... I paid with Continental Breakfast but when i got my slip it as no breakfast i even show the reception that stated in my booking...This twice already happened to me so avoid this 2 hotels at all cost. HIGHLY NOT RECOMMENDED
2023년 2월에 1박 숙박함
답변 제공: BIANCA 님, 2023년 4월 6일
Dear Guest, Thank you very much for your feedback and thank you for choosing us as your venue! I am honestly sad to learn you have encountered issues with the room and you did not reported to the Lucky 8 reception team who would have happily sorted it out for you to have a better experience with us. We are looking forward to your next stay with us in the nearest future! If there is anything we can do to make your future experience better, please, do not hesitate to directly contact us! Kind regards, Lucky 8 Hotel, Management

4/10 - 별로예요

Aaron

2022년 10월에 2박 숙박함
답변 제공: bianca 님, 2023년 4월 19일
Dear Guest, Thank you for your feedback I am sorry to hear that you did not report your issues to the reception staff as they would have been happy to help you with all your needs. I would like to hear more about your experience and to make your future stay a more positive one. Kindly send us an email . Kind Regards, Lucky 8 Hotel, Management

10/10 - 훌륭해요

Philip

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place to stay
Great hotel, friendly staff
2022년 10월에 2박 숙박함
답변 제공: BIANCA 님, 2023년 4월 6일
Dear Guest, Thank you for taking time and posting a review about your stay in our hotel. We were glad to know that overall you have enjoyed your stay with us. We are looking forward to welcoming you back in the nearest future. Kind Regards, Lucky 8 Hotel, Team

2/10 - 너무 별로예요

Israel

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Staff extremely rude to everyone for no reason. Specifically the Polish ladies with big lips. Drug adicts everywhere outside and prostitutes.
2022년 9월에 3박 숙박함
답변 제공: BIANCA 님, 2023년 4월 6일
Dear Sir,Thank you for your feedback, however, after checking our system's notes I have came across your booking where is stated that you in fact did not stay in the hotel due to the fact that you did not have the security deposit(which si advertised on the website).You were also very rude with our staff (swearing and showuting ) and we do not accept this type of behaviour against our staff who try their best to accommodate the guests.Kind Regards,Lucky 8 Hotel Management

10/10 - 훌륭해요

Paul Wing Kwong

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very friendly and helpful staff at the reception.
2022년 9월에 3박 숙박함
답변 제공: BIANCA 님, 2023년 4월 6일
Dear Guest, Thank you for your feedback. We are happy to hear that you enjoyed your stay. Looking forward to seeing you back. Kind Regards, Lucky 8 Hotel, Management

4/10 - 별로예요

Mark

출장 여행
I was suppose to stay at Lucky 8 hotel as I pick it as it was ne
2022년 9월에 2박 숙박함
답변 제공: BIANCA 님, 2023년 4월 6일
Dear Guest, I would to thank you for taking the time to review your recent experience with us, at the Lucky 8 Hotel. We are delighted to read that you have enjoyed your stay with us. Kind Regards, Lucky 8 Hotel Team

2/10 - 너무 별로예요

Muhammad K

2022년 9월에 2박 숙박함
답변 제공: BIANCA 님, 2023년 4월 19일
Dear Guest, Your opinion is very important to us, therefore, I would like to take the opportunity to thank you for taking the time to review your last experience with us! On behalf of Lucky 8 Hotel team, I would like to apologize once again in respect of what was clearly a disappointing experience. I do hope you will consider us again in the future. Kind Regards,Lucky 8 Hotel, Management

4/10 - 별로예요

Aaron

별로예요: 직원 및 서비스
2022년 9월에 1박 숙박함
답변 제공: BIANCA 님, 2023년 4월 19일
Dear Guest, Your opinion is very important to us, therefore, I would like to take the opportunity to thank you for taking the time to review your last experience with us! I would Like to reassure you that all your comments have been taken into consideration and our we have taken immediate action accordingly. On behalf of Lucky 8 Hotel team, I would like to apologize once again in respect of what was clearly a disappointing experience. I do hope you will consider us again in the future. Kind Regards, Lucky 8 Hotel, Management

2/10 - 너무 별로예요

Phil

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
Intruder alarm went off at 1am. The hotel was unable to turn it off, it was going off until afer i checked out, it was torture
2022년 8월에 1박 숙박함
답변 제공: BIANCA 님, 2023년 4월 6일
Dear Guest, Your opinion is very important to us, therefore, I would like to take the opportunity to thank you for taking the time to review your last experience with us! I would Like to reassure you that all your comments have been taken into consideration and our we have taken immediate action accordingly. On behalf of Lucky 8 Hotel team, I would like to apologize once again in respect of what was clearly a disappointing experience. I do hope you will consider us again in the future. Kind Regards, Lucky 8 Hotel, Management

6/10 - 괜찮아요

Patrick

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Das zimmer war sehr heruntergekommen und von schimmel befallen, es war vogelkot auf den fenstern so dick das es ein zweiter sichtschutz war und es fanden Bauarbeiten statt, die uns nicht mitgeteilt wurden usw. das Frühstück war nicht wie es angezeigt wird auf den bildern, unfreundliches personal. Also in großen und ganzen NICHT zu empfehlen.
2022년 8월에 2박 숙박함
답변 제공: BIANCA 님, 2023년 4월 6일
Dear Guest, It is a big disappointment for us that we did not meet your expectations in terms of cleanliness. We do hope you will give us another change to change your negative impression into a positive one. We look forward to seeing you back to our property. Kind Regards, Lucky 8 Hotel, Management

4/10 - 별로예요

Billy

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Avoid! Bed bugs!!!
BED BUGS!!! Avoid at all costs. Staff were very friendly and helpful however at about midnight while watching a movie on my laptop, I noticed something crawling towards my face over the pillow. I quickly swatted it and turned the light on to find a patch of blood and another bed bug sat next to it. Felt very itchy afterwards and couldn't sleep in the bed so slept on a very small, uncomfortable sofa. After finally getting to sleep for an hour my neighbours came back at about 4.45 and despite them being on the floor above and me having my TV on I could hear every word of their conversation.
2022년 8월에 1박 숙박함
답변 제공: Bianca 님, 2022년 8월 20일
Dear Guest,Thank you for your feedback.I would like to ensure you that we have a regular disinfection company coming to check and disinfect the rooms.Last check was 1 week before your check-in day.However, we did take your comment into consideration and we have called a Pest Control team to check the room you stayed in. Their report came up as negative and they ensured us that there is no insects inside the room.Also, I am sorry to hear that you did not mention to the front desk which is open 24/7 as they could have checked for you and change the room in order to make your stay more comfortable.I would like to offer you a discount and an upgraded room for a future reservation to make your stay a more positive one.Kind Regards,Lucky 8 Hotel, Management

6/10 - 괜찮아요

Nyok Pin

단체 여행
별로예요: 편의 시설/서비스
Room is clean. Unless one has a reason to be in Ilford, con consider this budget horel. There are many other budget hotes within the vicinity to consider.
2022년 8월에 2박 숙박함
답변 제공: BIANCA 님, 2023년 4월 6일
Dear Guest, I would to thank you for taking the time to review your recent experience with us, at the Lucky 8 Hotel. We are delighted to read that you have enjoyed your stay with us. Kind Regards, Lucky 8 Hotel Team

10/10 - 훌륭해요

Mwamba

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Better breakfast
2022년 7월에 1박 숙박함
답변 제공: BB 님, 2022년 8월 10일
Dear Guest, Thank you for your feedback. We are happy to hear that you enjoyed your stay. Looking forward to seeing you back. Kind Regards, Lucky 8 Hotel, Management

2/10 - 너무 별로예요

MRS S

2022년 7월에 1박 숙박함
답변 제공: BB 님, 2022년 8월 10일
Dear Guest, Thank you for your feedback. It was a great pleasure to have you as our guest. We look forward to welcoming you back in the nearest future. Kind Regards, Lucky 8 Hotel, Management

2/10 - 너무 별로예요

Barakat

좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Would not recommend. No AC/fan during a heat wave! To make matters worse when it was time to show me my room I was taken to a hotel that was not the one I booked under the guise that it’s their “sister” hotel. To make matters worse I had to pay a “deposit”‘that instead of being returned to me during check out I was told would be returned me after 5 working days. The worst hotel experience I have ever had in my life. I don’t see myself returning. Better if staying at ibis budget or some other hotel within a similar price range but much better quality.
2022년 7월에 1박 숙박함
답변 제공: BB 님, 2022년 8월 10일
Dear Guest, Thank you for your feedback. We are happy to hear that you enjoyed your stay. Kindly note the security deposit is not a payment but a pre-authorisation which should be released by your own bank. Kindly contact your bank provider if the funds have not been released between 3 and maximum 14 working days. Looking forward to seeing you back. Kind Regards, Lucky 8 Hotel, Management

4/10 - 별로예요

Rocio

2022년 6월에 4박 숙박함
답변 제공: BB 님, 2022년 8월 10일
Dear Guest, Thank you for your feedback. Your opinion is very important to us and we appreciate you have taken the time to review your last experience with us! Looking forward to seeing you back. Kind Regards, Lucky 8 Hotel, Management

8/10 - 좋아요

Serghei

2022년 7월에 1박 숙박함
답변 제공: BIANCA 님, 2023년 4월 19일
Dear Guest, Thank you for your feedback. We are happy to hear that you enjoyed your stay. Looking forward to seeing you back. Kind Regards, Lucky 8 Hotel, Management

8/10 - 좋아요

Pieter

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Friendly staff, we were 'upgraded' from lucky8 to Best Western Greater London, which is 2 blocks away. Check-in took long to enable the room cards, but they work;-). Our stay was during one of the hottest Londen days, 30degrees celcius, and nog airco in the hotel rooms. So we had a very warm night with only air ventilation. Outside construction workers worked till past 23pm and that made an awful lot of noise. I would expect that this is normally not the case as the rooms are located at the quiet side of the building.
2022년 7월에 1박 숙박함
답변 제공: BB 님, 2022년 8월 10일
Dear Guest, Thank you for your feedback. Your opinion is very important to us and we appreciate you have taken the time to review your last experience with us! Looking forward to seeing you back. Kind Regards, Lucky 8 Hotel, Management

8/10 - 좋아요

Alan

좋아요: 직원 및 서비스
Fantastic location for the price
Friendly reception staff. Nice spacious room and location is fantastic with an entrance to Ilford station literally a few doors down from the hotel. Will definitely be returning.
2022년 7월에 1박 숙박함
답변 제공: BB 님, 2022년 8월 10일
Dear Guest, Thank you for your feedback. We are happy to hear that you enjoyed your stay. Looking forward to seeing you back. Kind Regards, Lucky 8 Hotel, Management

8/10 - 좋아요

Roswitha

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
Preisleistung war voll ok. Das Personal war sehr freundlich und hilfsbereit.
2022년 7월에 3박 숙박함
답변 제공: BB 님, 2022년 8월 10일
Dear Guest, Thank you for your feedback. We are happy to hear that you enjoyed your stay. Looking forward to seeing you back. Kind Regards, Lucky 8 Hotel, Management

10/10 - 훌륭해요

Donald

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent services, gens accueillant. Très satisfait. Seul point moins positif , 50 minutes du centre de Londres en voiture
2022년 6월에 5박 숙박함
답변 제공: BB 님, 2022년 8월 10일
Dear Guest, Thank you for your feedback. We are happy to hear that you enjoyed your stay. Looking forward to seeing you back. Kind Regards, Lucky 8 Hotel, Management

6/10 - 괜찮아요

Ciprian

가족 여행
별로예요: 편의 시설/서비스
Der Preis war positiv. 474€ für 5 Übernachtung inklusive Frühstück ist sehr günstig für London in Ilford, nur 4 Stationen von Stratford entfernt. Die Unterkünft im Hinterhof wo wir auch unser Zimmer ( Superior 4 Bett- Zimmer ) bekommen haben verdienen nicht 3 Sterne. Ein 3 Sterne Hotel darf so was meiner Meinung nach nicht anbieten. Gegenüber der Eingangstür voller Müllberge von den im Vordergrund liegeden Restaurant. Schreckliche Aussicht auf die Verdreckten Hinterhöfen. Es stinkt und der Wind verstreut die ganze Zeit den Müll überall. Im Zimmer sind die Teppiche nicht richtig gereinigt un von der letzten Malerarbeiten sind die Farbspritzer noch überall vorhanden. Die Zimmer wurden zwar jeden Tag gereinigt aber nur oberflächlich. Frühstück war sehr Spartan und gar keine Abwechslung. Ein bisschen Anpassung sollte hier unbedingt stattfinden. Wenn man das englische Frühstück nicht mag hat man hier ein Problem. Personal sonst freundlich und hilfsbereit. Wer nur zum Schlafen ein relativ sauberes Bett Brauch und sparen möchte kann es mit Lucky 8 Hotel probieren. Aber auch dann kein Zimmer im Hinterhof annehmen.
2022년 6월에 5박 숙박함
답변 제공: BB 님, 2022년 8월 10일
Dear Guest, Thank you very much for your feedback and thank you for choosing us as your venue! I am honestly sad to learn you have encountered issues with the room and you did not reported to the reception team who would have happily change it in order for you to have a better experience with us. We are looking forward to your next stay with us in the nearest future! If there is anything we can do to make your future experience better, please, do not hesitate to directly contact us! Kind regards, Lucky 8 Hotel, Management

10/10 - 훌륭해요

Erica

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful facility and spacious room. Great quality for a great price!
2022년 6월에 3박 숙박함
답변 제공: BB 님, 2022년 8월 10일
Dear Guest, Thank you for your feedback. It was a great pleasure to have you as our guest. We look forward to welcoming you back in the nearest future. Kind Regards, Lucky 8 Hotel, Management

8/10 - 좋아요

Martin

별로예요: 청결 상태, 숙박 시설 상태 및 시설
It was cheap and had parking, a bit tired.
2022년 6월에 1박 숙박함
답변 제공: bianca 님, 2022년 8월 10일
Dear Guest, Thank you for your feedback. It was a great pleasure to have you as our guest. We look forward to welcoming you back in the nearest future. Kind Regards, Lucky 8 Hotel, Management

2/10 - 너무 별로예요

Majd Mazen

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Gamla rum, vattenläckor, dåliga madrasser och tunna kuddar. Man fick inte ens nya lakan
2022년 6월에 7박 숙박함
답변 제공: bianca 님, 2022년 8월 10일
Dear Guest, Thank you for your feedback I am sorry to hear that you did not report to the reception staff as they would have been happy to help you with all your needs. I would like to hear more about your experience and to make your future stay a more positive one. Kindly send us an email and I will confirm a discount for a future stay. Kind Regards, Lucky 8 Hotel, Management

8/10 - 좋아요

Richard Alan

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good place to sleep. Really close to the train station, shopping and food.
2022년 6월에 6박 숙박함
답변 제공: BIANCA 님, 2023년 4월 19일
Dear Guest, Thank you for your feedback. We are happy to hear that you enjoyed your stay. Looking forward to seeing you back. Kind Regards, Lucky 8 Hotel, Management

4/10 - 별로예요

Bharani

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Ok
The staff approach wasn't friendly. The breakfast was okay. They took GBP 50 as advance but didn't provided any receipt for that also promised to revert the advance in 15 days
2022년 6월에 3박 숙박함
답변 제공: BAINCA 님, 2023년 4월 19일
Dear Guest, It is a big disappointment for us that we did not meet your expectations . We do hope you will give us another change to change your negative impression into a positive one. We look forward to seeing you back to our property. Kind Regards,Lucky 8 Hotel, Management

4/10 - 별로예요

Kerstin

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Wir waren entsetzt als wir unsere Zimmer betraten. Eins musste gleich getauscht werden da man vor Hitze und Gestank kaum atmen konnte. Dusche und Toilette waren voll mit Schimmel. Das Bett war für 2 Personen viel zu klein. Schränke waren keine vorhanden. Frühstück konnte man essen war aber meistens schon kalt. Für Familien mit Kindern würde ich diese Unterkunft nicht weiter empfehlen.
2022년 5월에 4박 숙박함
답변 제공: BIANCA 님, 2023년 4월 19일
Dear Guest, Thank you very much for your feedback and thank you for choosing us as your venue! I am honestly sad to learn you have encountered issues with the room and you did not reported to the reception team who would have happily change it in order for you to have a better experience with us. We are looking forward to your next stay with us in the nearest future! If there is anything we can do to make your future experience better, please, do not hesitate to directly contact us! Kind regards, Lucky 8 Hotel, Management

10/10 - 훌륭해요

Steve 님, mont-tremblant

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hôtel bien situé, dans un quartier avec beaucoup de restaurants, d'épiceries, de magasins et bien pourvu en transport en commun, ce qui rend le déplacement facile pour le centre-ville de Londres. Bon déjeûner anglais en buffet. Bon rapport qualité-prix.
2022년 5월에 4박 숙박함
답변 제공: BIANCA 님, 2023년 4월 19일
Dear Guest, I would to thank you for taking the time to review your recent experience with us, at the Lucky 8 Hotel. We are delighted to read that you have enjoyed your stay with us. Kind Regards, Lucky 8 Hotel Team

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
My stay
When I arrived, the on site parking was full. The receptionist, told me, to use the one across the road at Great Western. Their one was also full. But, luckily, a man drove off and I got his space. The receptionist, very kindly, helped to to take my bags up to my room. After she’d gone, I found the shower wasn’t working. She got someone in, the next day, and had it fixed. I found they offered a cooked breakfast, if I wanted it. Also, the staff were very friendly and my room was always kept very clean.
2022년 5월에 7박 숙박함
답변 제공: BIANCA 님, 2023년 4월 19일
Dear Guest, Thank you for your feedback. We are happy to hear that you enjoyed your stay. Looking forward to seeing you back. Kind Regards, Lucky 8 Hotel, Management

6/10 - 괜찮아요

Magdalena

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Rough area
Area is pretty rough. Beds were broken.
2022년 5월에 1박 숙박함
답변 제공: BIANCA 님, 2023년 4월 19일
Dear Guest, Your opinion is very important to us, therefore, I would like to take the opportunity to thank you for taking the time to review your last experience with us! I would Like to reassure you that all your comments have been taken into consideration and our we have taken immediate action accordingly. I do hope you will consider us again in the future. Kind Regards, Lucky 8 Hotel, Management

6/10 - 괜찮아요

Keith

2022년 5월에 1박 숙박함
답변 제공: BIANCA 님, 2023년 4월 19일
Dear Guest, Your opinion is very important to us, therefore, I would like to take the opportunity to thank you for taking the time to review your last experience with us! I do hope you will consider us again in the future. Kind Regards,Lucky 8 Hotel, Management

8/10 - 좋아요

Lars

가족 여행
좋아요: 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
2022년 5월에 3박 숙박함
답변 제공: BIANCA 님, 2023년 4월 19일
Dear Guest, I would to thank you for taking the time to review your recent experience with us, at the Lucky 8 Hotel. We are delighted to read that you have enjoyed your stay with us. Kind Regards, Lucky 8 Hotel Team

10/10 - 훌륭해요

Ulfur

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 5월에 2박 숙박함
답변 제공: BIANCA 님, 2023년 4월 19일
Dear Guest, Thank you for your feedback. We are happy to hear that you enjoyed your stay. Looking forward to seeing you back. Kind Regards, Lucky 8 Hotel, Management

8/10 - 좋아요

Chaudry

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 5월에 2박 숙박함
답변 제공: BIANCA 님, 2023년 4월 19일
Dear Guest, Thank you for your feedback. We are happy to hear that you enjoyed your stay. Looking forward to seeing you back. Kind Regards, Lucky 8 Hotel, Management

2/10 - 너무 별로예요

h

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Needs a clean
Tired room in need of a good clean. Shower and toilet both broken
2022년 5월에 1박 숙박함
답변 제공: BIANCA 님, 2023년 4월 19일
Dear Guest, Thank you very much for your feedback and thank you for choosing us as your venue! I am honestly sad to learn you have encountered issues with the room and you did not reported to the reception team who would have happily change it in order for you to have a better experience with us. We are looking forward to your next stay with us in the nearest future! If there is anything we can do to make your future experience better, please, do not hesitate to directly contact us! Kind regards, Lucky 8 Hotel, Management

10/10 - 훌륭해요

David

2022년 4월에 21박 숙박함
답변 제공: bianca 님, 2023년 4월 19일
Dear Guest, Thank you for your feedback. Kind Regards, Lucky 8 Hotels, Manager

8/10 - 좋아요

jessy

2022년 5월에 2박 숙박함
답변 제공: bianca 님, 2023년 4월 19일
Dear Guest, Thank you for your feedback. Kind Regards, Lucky 8 Hotels, Manager

6/10 - 괜찮아요

Sabine 님, Leipzig

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Personal ist top, uns wurde ein anderes Zimmer bzw. Hotel angeboten,
2022년 5월에 5박 숙박함
답변 제공: bianca 님, 2023년 4월 19일
Dear Guest, Thank you for your feedback. Kind Regards, Lucky 8 Hotels, Manager

8/10 - 좋아요

Denis 님, Leipzig

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Personal zuvorkommend hilfsbereit
2022년 5월에 3박 숙박함
답변 제공: bianca 님, 2023년 4월 19일
Dear Guest, Thank you for your feedback. Kind Regards, Lucky 8 Hotels, Manager

6/10 - 괜찮아요

Behiye

2022년 4월에 5박 숙박함
답변 제공: bianca 님, 2023년 4월 19일
Dear Guest, Thank you for your feedback. Kind Regards, Lucky 8 Hotels, Manager

2/10 - 너무 별로예요

Simone

가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Absolut nicht zu empfehlen.die Einrichtung kaputt Schimmel unfreundlich und das Buffet mehr als Macker.
2022년 4월에 7박 숙박함
답변 제공: bianca 님, 2023년 4월 19일
Dear Guest, Thank you for your feedback. I am surprised that you were not happy with your stay as you have not mentioned about not being happy during you stay as we could have helped and made your stay more pleaseant. Kind Regards, Lucky 8 Hotels, Manager

6/10 - 괜찮아요

Nourdine

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Bjr j'ai passer 6 jours dans ce établissement le personnel de ménage et petit déjeuner sont a l'écoute et au service des clients plus que le personnel de l'accueil cst a dire pas de respect Pour les clients a l'accueil d'arriver et départ donc voilà ce que j'ai retenu de ce hôtel merci j'espère que elle vont faire des efforts pour être agréable et disponible pour les clients
2022년 4월에 6박 숙박함
답변 제공: bianca 님, 2023년 4월 19일
Dear Guest, Thank you for your feedback. Your opinion is very important to us and we appreciate you have taken the time to review your last experience with us! Looking forward to seeing you back. Kind Regards, Lucky 8 Hotel, Management

8/10 - 좋아요

Moryden

좋아요: 청결 상태, 직원 및 서비스
2022년 5월에 2박 숙박함
답변 제공: Bianca 님, 2022년 6월 9일
Dear Guest, Thank you for your feedback. Your opinion is very important to us and we appreciate you have taken the time to review your last experience with us! Looking forward to seeing you back. Kind Regards, Lucky 8 Hotel, Management

2/10 - 너무 별로예요

Søren

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 4월에 6박 숙박함
답변 제공: Bianca 님, 2022년 5월 5일
Dear Guest, Thank you for your feedback. I am surprised that you were not happy with your stay as you have stayed with us for 6 nights and you have not mentioned about not being happy during you stay as we could have helped and made your stay more pleaseant. Kind Regards, Lucky 8 Hotels, Manager

6/10 - 괜찮아요

Carl

2022년 4월에 1박 숙박함
답변 제공: bianca 님, 2022년 5월 5일
Dear Guest, Thank you for your feedback. Kind Regards, Lucky 8 Hotels, Manager

8/10 - 좋아요

Jürgen

가족 여행
좋아요: 직원 및 서비스
für Londoner Verhältnisse okay. Das Bad war nicht so ganz sauber und an den Handtüchern wurde gespart, aber auf Nachfrage hat man Nachschub bekommen. Frühstück war gut. Das Personal war sehr hilfsbereit. Die Zimmer im Hauptgebäude sind etwas in die Jahre gekommen.
2022년 4월에 4박 숙박함
답변 제공: bianca 님, 2022년 4월 29일
Dear Guest, Thank you for your feedback. Your opinion is very important to us and we appreciate you have taken the time to review your last experience with us! Looking forward to seeing you back. Kind Regards, Lucky 8 Hotel, Management