해변에 위치, 비치 타월

서프 클럽 오션프런트 호텔 여행 후기

2 out of 5
서프 클럽 오션프런트 호텔
1 Read Avenue, Dewey Beach, DE

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 933개 이용 후기 중 473개" "
평점 8 - 좋아요. 933개 이용 후기 중 319개" "
평점 6 - 괜찮아요. 933개 이용 후기 중 92개" "
평점 4 - 별로예요. 933개 이용 후기 중 32개" "
평점 2 - 너무 별로예요. 933개 이용 후기 중 17개" "

8.6/10

청결 상태

8.8/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

8/10 - 좋아요

Jalal

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The location is great.
2024년 4월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 4월 24일
Jalal, it's wonderful to hear you appreciated the prime location of The Surf Club Hotel. We strive to provide the perfect base for enriching experiences and are thrilled we delivered on that for you. We would love to welcome you back soon!Doc KemmerlinGeneral Manager of Surf Club HotelSurf Club Oceanfront Hotel

10/10 - 훌륭해요

Ramon

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Things we liked was the plank flooring, the books that were in the dresser. The cleanliness of the room, the staff was also very helpful. Due to my not reading the fine print of no elevator & the dumbwaiter, I had to drag my suitcase all the way to the top floor. Great location & peaceful on that end of the beach.
2024년 4월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 4월 18일
Ramon, it's wonderful to hear that you appreciated the unique features and cleanliness of your room at The Surf Club Hotel. Our team members are always eager to assist and are glad you found them useful. We're pleased you enjoyed our prime location and tranquility the beach offers. Please note for future visits that our hotel layout is detailed in our descriptions, and our colleagues are always ready to help make your stay comfortable. Thank you for your review and we look forward to welcoming you back!Doc KemmerlinGeneral Manager of Surf Club HotelSurf Club Oceanfront Hotel

10/10 - 훌륭해요

Christian

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing
2024년 3월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 4월 12일
Christian, it's great to hear that your stay at The Surf Club Hotel was amazing. It's always our goal to provide an exceptional experience for our guests. We're looking forward to welcoming you back on your next visit.Doc KemmerlinGeneral Manager of Surf Club HotelSurf Club Oceanfront Hotel

10/10 - 훌륭해요

Nicholas

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice place next to the beach. Amazing view.
2024년 3월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 4월 1일
Nicholas, it's fantastic to hear that you enjoyed The Surf Club Hotel's prime location next to the beach and breathtaking views. We strive to provide our guests with memorable experiences, and your comments suggest we achieved that. We appreciate your positive feedback and look forward to welcoming you back in the future.Doc KemmerlinGeneral Manager of Surf Club HotelSurf Club Oceanfront Hotel

10/10 - 훌륭해요

Tamara

2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 16일
Tamara, thank you for choosing to stay at The Surf Club Hotel. It's wonderful to hear that your visit met your expectations. Our team sincerely hopes that your future travels will bring you back our way soon!Doc KemmerlinGeneral Manager of Surf Club HotelSurf Club Oceanfront Hotel

2/10 - 너무 별로예요

Ant

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Not what was advertised much smaller hotel and not a ocean veiw
2024년 3월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 3월 25일
Ant, we regret to hear that your experience didn't match your expectations, particularly concerning the room size and the view. Our aim is always to provide an accurate representation of our facilities, and we're disappointed to hear you felt otherwise. We appreciate your input and strive to continually improve. Thank you.Doc KemmerlinGeneral Manager of Surf Club HotelSurf Club Oceanfront Hotel

10/10 - 훌륭해요

Kayci

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
4th time here. Always amazing!
2024년 3월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 3월 25일
Kayci, it's wonderful to hear you found your multiple stays at The Surf Club Hotel consistently delightful. We're excited to welcome you back for your fifth visit and provide another memorable stay.Doc KemmerlinGeneral Manager of Surf Club HotelSurf Club Oceanfront Hotel

10/10 - 훌륭해요

James

2024년 3월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 4월 12일
James, thank you for taking the time to rate The Surf Club Hotel. We're delighted that your stay was excellent and hope to have the pleasure of welcoming you back again soon.Doc KemmerlinGeneral Manager of Surf Club HotelSurf Club Oceanfront Hotel

10/10 - 훌륭해요

Kayci

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Beautiful rooms, perfect view! Not over priced!
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 22일
Kayci, it's fantastic to hear that you enjoyed your stay at The Surf Club Hotel. We strive to provide our guests with stunning views and well-appointed rooms at competitive rates. We appreciate your feedback and hope to have the pleasure of welcoming you back in the future.Doc KemmerlinGeneral Manager of Surf Club HotelSurf Club Oceanfront Hotel

10/10 - 훌륭해요

Franco

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice oceanfront property with large rooms with many amenities. Friendly staff always happy to help. Would happily return.
2024년 3월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 3월 18일
Franco, it's wonderful to hear you enjoyed your stay at The Surf Club Hotel. We're delighted that our beautiful oceanfront property and spacious rooms with plentiful amenities met your expectations. Also, our ever-helpful team members will be glad to know they enhanced your experience. We eagerly await your next visit!Doc KemmerlinGeneral Manager of Surf Club HotelSurf Club Oceanfront Hotel

8/10 - 좋아요

Colleen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 3월 18일
Thank you for the 4-star rating, Colleen!We are delighted to see that you had a wonderful time at The Surf Club Hotel. We're so glad that you felt nicely accommodated during your stay, and we look forward to a future visit from you!Doc KemmerlinGeneral Manager of Surf Club HotelSurf Club Oceanfront Hotel

10/10 - 훌륭해요

Elizabeth

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was walkable to many different restaurants and shops. Our room had a stunning view of the ocean. Small downside was a lack of parking spots. Not terrible during the off season but in season, I could see it being a problem.
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 13일
Elizabeth, thank you for your wonderful feedback about The Surf Club Hotel. We're delighted you appreciated our great location close to many dining options and retail stores. Your comments about the ocean view are also greatly appreciated. We've noted your concern about off-season parking, and we continually work on improving our services. We hope to welcome you back again soon.Doc KemmerlinGeneral Manager of Surf Club HotelSurf Club Oceanfront Hotel

10/10 - 훌륭해요

Mike

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We love staying here in the off season. It's a good location with several places that are easy to walk to. The staff are always super friendly at check in.
2024년 3월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 3월 12일
Mike, it's fantastic to hear you enjoy your off-season stays at The Surf Club Hotel. Our prime location and the warmth of our team members at check-in are indeed highlights we love to share with guests. Look forward to welcoming you back for another memorable visit!Doc KemmerlinGeneral Manager of Surf Club HotelSurf Club Oceanfront Hotel

10/10 - 훌륭해요

Colleen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 5박 숙박함
답변 제공: Customer Service 님, 2024년 3월 8일
Colleen, it's great to see your perfect score reflecting your stay at The Surf Club Hotel. Our entire team thanks you and we look forward to welcoming you back in the future.Doc KemmerlinGeneral Manager of Surf Club HotelSurf Club Oceanfront Hotel

8/10 - 좋아요

Todd

좋아요: 청결 상태, 편의 시설/서비스
Stairs tougher to negotiate in wet conditions.
2024년 2월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 3월 6일
Todd, we appreciate your feedback. For future reference, we've certainly noted your point about the ease of maneuvering the stairs in certain conditions. Safety is our utmost priority and we always strive to ensure optimal conditions for our guests. Thank you for choosing The Surf Club Hotel and for taking the time to share your experience.Doc KemmerlinGeneral Manager of Surf Club HotelSurf Club Oceanfront Hotel

8/10 - 좋아요

Susan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a great stay there, and definitely would go back!
2024년 2월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 3월 3일
Susan, it's fantastic to hear you enjoyed your stay at The Surf Club Hotel and intend to return! We can't wait to welcome you back for an even greater experience. Safe travels!Doc KemmerlinGeneral Manager of Surf Club HotelSurf Club Oceanfront Hotel

10/10 - 훌륭해요

Christina

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We had a wonderful stay at this cute hotel!! The rooms have everything you need…fridge, microwave, coffee maker, toaster, cooktop, small table, and a great view!! Even on a cold February weekend we had a lovely stay! We will def be back!!
2024년 2월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 2월 25일
Christina, it's wonderful to hear you enjoyed your stay at The Surf Club Hotel. Our aim is always to provide lovely accommodations complete with conveniences and stunning views, no matter the season. Your support is greatly appreciated and we're delighted to learn you're already planning your return visit. We look forward to welcoming you back in the future!Doc KemmerlinGeneral Manager of Surf Club HotelSurf Club Oceanfront Hotel

8/10 - 좋아요

Colleen

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Simi View of the beach was great, Desk person was super friendly and helpful
2024년 2월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 2월 24일
Colleen, it's wonderful to hear that the vista of the beach from The Surf Club Hotel added to your experience. Our team always aims to deliver superb service, so it's encouraging that you found our front desk colleague to be highly friendly and helpful. Thank you for the feedback, and we look forward to your return.Doc KemmerlinGeneral Manager of Surf Club HotelSurf Club Oceanfront Hotel

10/10 - 훌륭해요

Edward

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
On the beach, huge rooms, no elevator, no frills
2024년 2월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 2월 23일
Edward, it's delightful to hear that you valued the spaciousness of our rooms at The Surf Club Hotel and enjoyed our unbeatable beach location. We appreciate your candid feedback regarding our facilities. We look forward to welcoming you back on your next seaside getaway.Doc KemmerlinGeneral Manager of Surf Club HotelSurf Club Oceanfront Hotel

10/10 - 훌륭해요

Randall

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 2월 22일
Randall, it's great to see your perfect rating! We're thrilled to know you had a wonderful experience at The Surf Club Hotel. We appreciate your feedback and look forward to welcoming you back in the future.Doc KemmerlinGeneral Manager of Surf Club HotelSurf Club Oceanfront Hotel

10/10 - 훌륭해요

Jessica

2024년 2월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 3월 21일
Jessica, it's fantastic to hear that you had an exceptional stay at The Surf Club Hotel. We thank you for your top rating on Expedia, and our team eagerly looks forward to having the opportunity to welcome you back for another memorable visit.Doc KemmerlinGeneral Manager of Surf Club HotelSurf Club Oceanfront Hotel

8/10 - 좋아요

Kate

단체 여행, 연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a fantastic stay for the price; certainly can’t beat the ocean view. Parking is wonky at the hotel but amenities were great; clean and the kitchenette was a plus to have as it was stocked with pans, soap, cutlery, plates, and cups, and everything you would need. The only thing we didn’t like is on the first floor you can hear people walking above you, it would be nice if it were a little bit more soundproof; excellent stay otherwise
2024년 2월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 2월 16일
Kate, it's a delight to know you enjoyed your stay at The Surf Club Hotel, and particularly loved our unbeatable ocean view and well-equipped kitchenette. We appreciate your feedback about the noise levels from the upper level and will surely take it into consideration for future improvements. We're excited to welcome you back for another pleasant stay!Doc KemmerlinGeneral Manager of Surf Club HotelSurf Club Oceanfront Hotel

10/10 - 훌륭해요

kathleen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
Perfect location. Beautiful view.
2024년 2월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 2월 12일
Kathleen, it's delightful to hear you had a wonderful experience at The Surf Club Hotel! Our prime location and mesmerizing views aim to impress and we're thrilled that they contributed to your perfect stay. Looking forward to welcoming you back for more memorable moments.Doc KemmerlinGeneral Manager of Surf Club HotelSurf Club Oceanfront Hotel

10/10 - 훌륭해요

Danielle

2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 21일
Danielle, thank you for your wonderful rating of The Surf Club Hotel. It's great to hear you enjoyed your stay with us. We're looking forward to welcoming you back in the future.Doc KemmerlinGeneral Manager of Surf Club HotelSurf Club Oceanfront Hotel

10/10 - 훌륭해요

Michelle L

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean rooms, great views, hospitable staff. Would be helpful if there were instructions on how to use the heat/air conditioning. Dumb waiter is extremely helpful! Would definitely recommend.
2024년 1월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 2월 2일
Michelle, it's fantastic to hear that you appreciated The Surf Club Hotel's pristine accommodations, captivating vistas, and welcoming team members. We take note of your suggestion concerning guidelines for the temperature control units and will strive to make this improvement. We're also thrilled you found the dumbwaiter service beneficial. Thank you for recommending us and we're eager to welcome you again in the future.Doc KemmerlinGeneral Manager of Surf Club HotelSurf Club Oceanfront Hotel

6/10 - 괜찮아요

Thomas

출장 여행
좋아요: 청결 상태, 직원 및 서비스
Parking was a bit tricky to get and confusing with other buildings interconnected. Need clear signage and more signage to show where to park and where to go for rooms and stairs etc. The room overall was nice. Unfortunately I could hear people in room next door.
2024년 1월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 19일
Thomas, your feedback is helpful. We acknowledge that finding parking and navigating the property can sometimes be a challenge. Rest assured, we're continually looking at how to improve the wayfinding process. It's also unfortunate to hear about your experience with noise from neighboring rooms. We encourage guests to reach out to our team members as they're always willing to assist. Good to hear that you found the room to your liking. We hope to have another chance to serve you better in the future.Doc KemmerlinGeneral Manager of Surf Club HotelSurf Club Oceanfront Hotel

8/10 - 좋아요

Julie

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
Room was clean.
2024년 1월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 1월 29일
Julie, thank you for choosing to stay at The Surf Club Hotel. We appreciate your feedback and are pleased to hear that you found our rooms clean. We strive to provide a commendable experience to all our guests. Looking forward to welcoming you back.Doc KemmerlinGeneral Manager of Surf Club HotelSurf Club Oceanfront Hotel

10/10 - 훌륭해요

Glenn 님, Rehoboth Beach

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great Rooms....Clean, Cozy, Nice Views of the Ocean. Efficient mini kitchen with glasses,plates and flatware. Only thing I didnt like was very tight parking and slippery stairs when wet. Very Welcoming Staff.
2024년 1월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 29일
Glenn, it's heartening to learn that you enjoyed the pristine and homely rooms at The Surf Club Hotel, with their splendid ocean views and functional mini kitchen. We appreciate your patience with the parking area and our vigilance about the wet stairs. We're delighted that our team members made you feel welcomed. Looking forward to seeing you again for another great experience!Doc KemmerlinGeneral Manager of Surf Club HotelSurf Club Oceanfront Hotel

10/10 - 훌륭해요

Maricellis

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was all of what I needed- quiet place to rest. But now, this is winter!
2024년 1월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 18일
Maricellis, thank you for taking the time to share your experience. We're glad to hear that The Surf Club Hotel was able to provide you with a haven of tranquility when you needed it the most. Each season brings its own charm and we hope you'll return to enjoy the peace our hotel offers, regardless of the time of year.Doc KemmerlinGeneral Manager of Surf Club HotelSurf Club Oceanfront Hotel

10/10 - 훌륭해요

Janet

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Plenty of room, great view to eat the sun rise. Quiet, and very clean. Nice having a kitchenette.
2024년 1월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 1월 15일
Janet, it's wonderful to hear that you enjoyed your stay at The Surf Club Hotel. Our spacious accommodations, delightful sea views at sunrise, and the quiet, spotless environment we strive to maintain seem to have met your expectations. We're also pleased that you found the kitchenette useful. We look forward to welcoming you again on your next visit.Doc KemmerlinGeneral Manager of Surf Club HotelSurf Club Oceanfront Hotel

10/10 - 훌륭해요

RANDALL

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 1월 15일
Randall, we're thrilled to know you had a fantastic experience at The Surf Club Hotel. We look forward to welcoming you back in the future for another great stay.Doc KemmerlinGeneral Manager of Surf Club HotelSurf Club Oceanfront Hotel

10/10 - 훌륭해요

Ellen

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Love Dewey Beach!
My girlfriend and I chose to spend our New Year's Eve in Dewey Beach and the Surf Club was the perfect choice to spend the night. Location, price and ocean view were of paramount importance. This is the perfect place to stay any time of year!
2023년 12월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 8일
Ellen, it's delightful to hear that The Surf Club Hotel served as an ideal choice for your New Year's Eve celebration! The team is thrilled you enjoyed the advantageous location and rewarding ocean view. We strive to provide value for our guests, so knowing you appreciated the price brings us much gratification. Regardless of the season, you're always welcome back for another memorable experience!Doc KemmerlinGeneral Manager of Surf Club HotelSurf Club Oceanfront Hotel

10/10 - 훌륭해요

Nicholas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 13일
Thanks for the perfect rating, Nicholas! We can't wait to see you again soon for another amazing experience at The Surf Club Hotel. Have a great day!Doc KemmerlinGeneral Manager of Surf Club HotelSurf Club Oceanfront Hotel

10/10 - 훌륭해요

Tom

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
New Years Eve at Surfclub
Great stay with the family for New Years Eve. Stayed at this hotel a few times now and it never disappoints
2023년 12월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 31일
Tom, it's heartwarming to know that your stay at The Surf Club Hotel with the family for New Years Eve was great. Your continued patronage means a lot to us. We are pleased to consistently meet your expectations and will strive to keep delighting you on future visits.Doc KemmerlinGeneral Manager of Surf Club HotelSurf Club Oceanfront Hotel

10/10 - 훌륭해요

Carlos 님, Silver Spring

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location !!!
2023년 12월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 1월 13일
Carlos, we're delighted that the superb location of The Surf Club Hotel enhanced your stay! We thank you for taking the time to leave this wonderful review and hope to see you again soon.Doc KemmerlinGeneral Manager of Surf Club HotelSurf Club Oceanfront Hotel

10/10 - 훌륭해요

Phillip

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 3일
Phillip, it's great to hear that you had an excellent experience at The Surf Club Hotel. We sincerely thank you for your rating and hope to have the pleasure of welcoming you back soon. Your continued loyalty is greatly appreciated.Doc KemmerlinGeneral Manager of Surf Club HotelSurf Club Oceanfront Hotel

10/10 - 훌륭해요

Erica

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfect
My husband and i always enjoy a trip to the beach and staying here always makes a little more special. Its been hard for us in recent years to go to the beach since having our daughter but we still find time. Every time including this one that we've stayed at this hotel the stay was excellent. Clean and comfortable. We -even our daughter- got the best sleep we've had in a week due to all of our holiday travel. We had the oceanfront room and it was lovely to wake up to the sunrise over the ocean. The room was so quiet. Exceptional every time.
2023년 12월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 1월 3일
Erica, it's delightful to hear your family always finds The Surf Club Hotel visit a special treat. Knowing that everyone - even your little one - enjoyed a restful sleep after the hectic holiday travel is truly encouraging. Waking up to a seaside sunrise and enjoying the tranquility of your room is a memorable experience we're glad you could relish. We aim to leave an exceptional impression every time and look forward to continuing this tradition during your family's next beach getaway.Doc KemmerlinGeneral Manager of Surf Club HotelSurf Club Oceanfront Hotel

8/10 - 좋아요

Nate

2023년 12월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 13일
Nate, thank you for sharing your rating for The Surf Club Hotel. We're truly delighted to know your stay was satisfactory. Should you choose to share any specifics from your experience, we'd be glad to hear about them. We hope to welcome you back again soon.Doc KemmerlinGeneral Manager of Surf Club HotelSurf Club Oceanfront Hotel

10/10 - 훌륭해요

Brandon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice location and great views!
2023년 12월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 13일
Brandon, thank you for taking the time to share your positive experience at The Surf Club Hotel. We're thrilled to hear that you enjoyed our unique location and breathtaking views. We look forward to welcoming you back for another memorable visit in the future.Doc KemmerlinGeneral Manager of Surf Club HotelSurf Club Oceanfront Hotel

10/10 - 훌륭해요

Al

2023년 12월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 1월 19일
Al, thank you for the high rating for The Surf Club Hotel! We're thrilled you had a positive experience. We value your feedback and look forward to welcoming you back in the near future. Safe travels!Doc KemmerlinGeneral Manager of Surf Club HotelSurf Club Oceanfront Hotel

8/10 - 좋아요

Wendell

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: Customer Service 님, 2023년 12월 29일
Wendell, it's great to see that you had a satisfying stay at The Surf Club Hotel. We always aim to provide a wonderful experience to our guests and we hope to see you again soon. Happy travels!Doc KemmerlinGeneral Manager of Surf Club HotelSurf Club Oceanfront Hotel

8/10 - 좋아요

Andrei 님, Upper Marlboro

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
The oceanfront location itself is superb. The room and the bathroom areas are very clean and well-maintained. There is a full set of dining utensils, an induction range and a microwave, so you can cook for yourself some simple meals. If you need nothing more (like us), that is for you. We stayed at this hotel (in the same room!) a month ago and I left a glowing review. This time, we were not so lucky - the TV set and the induction range were broken but luckily we did not need them. Also, the key card issued in advance and placed in a locker box for after-hours check-in (that was Dec. 25) did not work. After we reported the issue, it took about an hour for an employee to drive to the place and issue an pair of working key cards. I tend to associate all these issues with a (per-)Christmas days effect. Still, it is good to know that all this can happen to you in this hotel.
2023년 12월에 3박 숙박함
답변 제공: Customer Service 님, 2023년 12월 29일
Andrei, it's great to hear you appreciated the pristine conditions and kitchen facilities at The Surf Club Hotel once again. However, it's clear your recent visit didn't live up to your previous one. We regret to learn about the issue you faced with your room appliances and the arrival process. While unusual, we'd like to emphasise our team members' commitment to respond quickly and remedy any inconveniences our guests might encounter. We'll ensure to review this situation with our team to prevent this from happening in the future. We value your feedback, Andrei, and look forward to welcoming you back for an even better experience in the future.Doc KemmerlinGeneral Manager of Surf Club HotelSurf Club Oceanfront Hotel

6/10 - 괜찮아요

Leslie

별로예요: 청결 상태, 직원 및 서비스
First room the PTAC was extremely loud so they moved us to a room that the lamp was broken with no USB port. Shower door broken, heat bulb not working, door security latch did not work. Could only contact the office between 8-8 so any problems we were given a phone number to call. Not a bad price in off season but needs work. Will keep exploring options
2023년 12월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 12월 18일
Leslie, thank you for providing your feedback. We apologize for the issues you encountered with your room's amenities and understand that there were difficulties extrapolated due to our office's operating hours. We assure you that these concerns are not the norm and have been addressed with our hotel maintenance team for improvement. We do hope for a future opportunity to provide you with a better experience that aligns more closely with our usual standards.Doc KemmerlinGeneral Manager of Surf Club HotelSurf Club Oceanfront Hotel

6/10 - 괜찮아요

John

연인과의 여행
좋아요: 직원 및 서비스
The staff was great. The facilities are dated. Toilet peeling, fan yellowing, no soap in the bathroom. The ocean view is great, but they need a deck to enjoy the view. It is an indoor seating area. A generator sound was running constantly throughout the night. Sounded like a big vehicle making a lot of noise rolling down the beach
2023년 12월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 12월 13일
John, it's nice to know you appreciated our team members' efforts and enjoyed the ocean view. However, we note your feedback on room facilities and amenities, and we appreciate your suggestions on improving the view-enjoyment experience. We also regret the disturbances you encountered during your stay. Rest assured we continually work to improve our guest experience, and your observations are valuable for that process. We hope you consider staying with us again for an enhanced stay.Doc KemmerlinGeneral Manager of Surf Club HotelSurf Club Oceanfront Hotel

10/10 - 훌륭해요

Jane

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean, friendly staff, nice view!
2023년 12월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 12월 12일
Jane, it brings us such joy to hear that you had a delightful stay at The Surf Club Hotel. We're thrilled that our team members made you feel welcome, cleanliness was up to the mark, and you enjoyed the pleasant view. Your satisfaction means the world to us. We hope to welcome you again soon on your next trip.Doc KemmerlinGeneral Manager of Surf Club HotelSurf Club Oceanfront Hotel

10/10 - 훌륭해요

iljoon

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great experience
2023년 11월에 2박 숙박함
답변 제공: Customer Service 님, 2023년 11월 28일
Iljoon, it's fantastic to hear of your positive experience at The Surf Club Hotel. Knowing our guests are happy is truly rewarding. We look forward to your next visit. Thank you for choosing us.Doc KemmerlinGeneral Manager of Surf Club HotelSurf Club Oceanfront Hotel

8/10 - 좋아요

Suresh

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Handicap access needed
2023년 11월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 11월 28일
Suresh, thank you for your input on needing improved handicap accessibility options. While we already strive to be as inclusive and accommodating as possible, your feedback is important and calls attention to areas where we could potentially enhance our service offerings. The Surf Club Hotel appreciates you taking the time to share your thoughts and we hope to have a chance to better serve you on your next visit.Doc KemmerlinGeneral Manager of Surf Club HotelSurf Club Oceanfront Hotel

10/10 - 훌륭해요

Hideko

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 3박 숙박함
답변 제공: Customer Service 님, 2023년 11월 28일
Hideko, it's fantastic to hear that your stay at The Surf Club Hotel met your expectations! We're thrilled that the quality and service of our hotel impressed you. We value your feedback and look forward to your return visit. Thank you for choosing our hotel for your stay.Doc KemmerlinGeneral Manager of Surf Club HotelSurf Club Oceanfront Hotel

10/10 - 훌륭해요

Andrei 님, Upper Marlboro

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We and our friends celebrated the Thanksgiving in this hotel. The hotel is just 50 meters away from Dewey Beach on the Atlantic ocean. If the ocean is mainly all you wanted for your vacation, the Surf Club Hotel is one of the best hotels to satisfy your needs. The parking is just beneath the Hotel, which is very convenient. Having a full kitchenet with an induction cooktop, a microwave, a coffeemaker, toaster, full set of dinnerware, large refrigerator, etc. is a great advantage if you are willing to cook your meals. A downside for some may be the absence of elevators. Still, all you baggage can be delivered to your floor using a dumbwaiter. All in all, I am planning to return in the future!
2023년 11월에 2박 숙박함
답변 제공: Customer Service 님, 2023년 11월 28일
Andrei, thank you for sharing your Thanksgiving experience at The Surf Club Hotel! It's wonderful to hear how much you appreciated our prime beachfront location and convenient amenities like our underground parking and well-equipped kitchenette. We're glad these aspects made your stay even more comfortable and enjoyable. It's also great to know our unique baggage service proved beneficial. We eagerly await your return in the future!Doc KemmerlinGeneral Manager of Surf Club HotelSurf Club Oceanfront Hotel

10/10 - 훌륭해요

JoAnn

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We have stayed here before and loved it! Right on the beach is what I wanted! To see the sunrise, walk the beach and hear the surf! The room is huge with a full size refrigerator and all the supplies in the kitchen!!
2023년 11월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 11월 23일
JoAnn, thank you for sharing your beautiful experience at The Surf Club Hotel. We are thrilled that our beachfront location offered you the splendid opportunity to witness stunning sunrises, leisurely beach walks, and the calming sounds of the surf. It's also lovely to hear that you appreciated the spaciousness of the room and found our kitchen well-stocked. We can't wait to welcome you back for another wonderful seaside stay.Doc KemmerlinGeneral Manager of Surf Club HotelSurf Club Oceanfront Hotel