One Bedroom Deluxe Amtmannstigur 5 | 전용 주방 | 냉장고, 전자레인지, 쿡탑, 커피/티 메이커

루나 아파트먼트 여행 후기

3 out of 5
루나 아파트먼트
Amtmannsstigur 5, Reykjavik

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 430개 이용 후기 중 237개" "
평점 8 - 좋아요. 430개 이용 후기 중 118개" "
평점 6 - 괜찮아요. 430개 이용 후기 중 49개" "
평점 4 - 별로예요. 430개 이용 후기 중 17개" "
평점 2 - 너무 별로예요. 430개 이용 후기 중 9개" "

8.8/10

청결 상태

8.4/10

직원 및 서비스

8.6/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

이용 후기

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
어플에 새벽3시까지 체크인 가능하다고 적혀있어서 괜찮다고 생각했다가 9시까지만 데스크가 운영하는지 모르고 10시쯤갔다가 아무도 없고 연락을 취할 수 있는 번호도 없어서 체크인도 못하고 날렸습니다. 상세정보에 들어가면 체크인유의사항이 나와있어 제 잘못도 분명히있었지만 더 잘 보일 수 있도록 유의사항을 더 크게적어주셨으면 좋겠네요. 그리고 그 시간이후에 연락할 수 있는 비상연락망 자체도 없다는 것이 실망이었습니다.
2019년 3월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 8월에 1박 숙박함
답변 제공: Tommi 님, 2018년 8월 22일
Thank you for your review, it matters to us. Best regards, Luna Team

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 8월에 1박 숙박함
답변 제공: Tommi 님, 2018년 8월 22일
Thank you for your review, it matters to us. Best regards, Luna Team

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
추천합니다!
방이 청결하고 위치 좋고, 무엇보다 서비스가 좋습니다.
2018년 8월에 3박 숙박함
답변 제공: Luna Apartments 님, 2018년 8월 16일
Thank you for taking the time to share your feedback. It matters to us. Best regards, Luna Apartments

10/10 - 훌륭해요

sh park 님, rotterdam

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
good to stay with family.
clean and convenient
2017년 12월에 2박 숙박함
Thank you for you review it matter to us.

10/10 - 훌륭해요

KIM 님, ICN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
시내 중심가와 가까운 호텔
셀프 체크인 하는 것이 어색했는데, 오히려 편했다. 시설은 쾌적했으나, 윗층의 소음이 너무 잘 들렸다. 걸어서 다니기에 좋은 위치이다
2017년 12월에 2박 숙박함
답변 제공: Luna team 님, 2017년 12월 27일
Thank you for you review it matter to us.

6/10 - 괜찮아요

JIHYE

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
위치는 굉장히 좋았습니다. 하지만, 침대에 머리카락이 있었고, 화장실은 너무 노후돼서 지저분했습니다..
2017년 11월에 1박 숙박함
Thank you so much for your review, it matter to us.

10/10 - 훌륭해요

sangmin 님, 한국

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
만족한 아이슬란드 아파트 생활
레이캬비크에는 아파트를 대여해주는 업체들이 몇곳있습니다. 여행책자에도 몇군데 있는데 전 luna에서 렌트했습니다. 레이캬비크시내는 작아서 도보로 여행하기 충분하며 여기는 시내주변으로 아파트를 가지고 있습니다. 메인사무실은 시내중앙에 있어서 여기서 check-in을 하고 아파트를 배정해줍니다. 저는 60여평되는 새아파트로 갔는데 정말 만족했습니다. 시설은 세탁기, 전자레인지를 제외하고는 잘 갖추어져 있었으며 히터도 잘나오고 욕실도 깨끗했습니다. 3일을 있었는데 청소는 2일에 한번한다고 했는데 집에 있을때 오셔서 수건만 주시고 청소를 받지 못했습니다. 시내까지 도보로 3-4분이면 가능하며 아이슬란드 가정집에서 지내는 기분을 느꼈습니다. 아주 만족했던 숙소입니다.

4/10 - 별로예요

Jerick

단체 여행, 아이를 동반한 가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good: location is pretty excellent Bad: communication could’ve been better. We have to wait the next for a message. And no one answer right away when we call. Our living room heater is broken (told them when we arrive) they send someone to check two days after and the guy said he’ll come back and he never did. We used the dish washer and soaked the kitchen because the water wasn’t draining properly (no one came to check after letting them know). Our garbage supposed to be pick up every two days and linen change, the person came once for our 7 day night stay (so our garbage was over flowing and paper bags everywhere to put our garbage, we also have a baby with us- we have to throw her poop diaper outside garbage can by street parking). They have weird carpet/rug everywhere (why not put the carpet in the entire place?) also, there’s a boxes of open tiles under our bed.
2021년 10월에 7박 숙박함

10/10 - 훌륭해요

Hilary

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is the cutest apartment! I didn't realize the 2nd bed was in the same bedroom (we are a couple and an adult son) - so that was a little awkward - but the beds were very comfy. The bath is small but had everything we needed and the shower had great water pressure. We loved the towel heater. The location could not be better - everything walkable. The only drawback was loud music / party our first night that went on until 3am (ear plugs solved that!). This is to be expected in the heart of the city, though. It also has a little balcony and the windows open for fresh evening air.
2021년 9월에 2박 숙박함

10/10 - 훌륭해요

Katrina

가족 여행
좋아요: 청결 상태, 객실의 편안함
2021년 8월에 1박 숙박함

10/10 - 훌륭해요

Pauline

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2021년 8월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location in the city. They made a mistake with the apartment they gave us, but did try to make up for it. TV didn't work for our stay in either apartment & the every other day light cleaning never happened. Paper thin walls/floors/ceilings, you could hear all the noise in the other apartments. They were quick to answer emails.
2021년 7월에 6박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 편의 시설/서비스
Great location. Very clean and comfortable. We would stay her again without hesitation. Highly recommend.
2019년 12월에 3박 숙박함
답변 제공: Andrés 님, 2019년 12월 30일
Thank you for your review. It matter to us.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great downtown apartment
Good central location. Easy check-in/check-out, very good service.
2019년 8월에 1박 숙박함
답변 제공: Tom 님, 2019년 8월 12일
Thank you for taking the time to share your feedback. It matters to us. We are thrilled that you enjoyed your stay and hope to see you again. Best regards, Luna Apartments

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It is in the center of the city and very convenient to walk around Rekjavik city center. The instruction for accessing the apartment is very helpful and the apartment is spacious. Just a little note on find it, make sure you plug in the address correctly, otherwise the GPS will lead you to another Luna Apt. nearby. Others are perfect.
2019년 7월에 2박 숙박함
답변 제공: Tom 님, 2019년 7월 22일
Thank you for taking the time to share your feedback. It matters to us. We are thrilled that you enjoyed your stay and hope to see you again. Best regards, Luna Apartments

10/10 - 훌륭해요

Rebecca

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was lovely! A nice apartment, very convenient.
2019년 7월에 2박 숙박함
답변 제공: Tom 님, 2019년 7월 22일
Thank you for taking the time to share your feedback. It matters to us. We are thrilled that you enjoyed your stay and hope to see you again. Best regards, Luna Apartments

6/10 - 괜찮아요

Arnfinnur

좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
Huff:i
Det var bare alt andet end vi så på billeder, vi havde mange steder at valge imellem som også var meget flottere en det vi fik. Vi fik en kælder værelses. Så det bliver dsv ikki købt igen
2019년 7월에 1박 숙박함
답변 제공: Tom 님, 2019년 7월 27일
Thank you for taking the time to share your feedback. We are sorry not to have satisfied your expectation. Guest satisfaction and opinion is very important to us. Best regards, Luna Apartments

8/10 - 좋아요

Anonymous 님, UK

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Convenient location for foods and transport from bus stop 6. Had difficulty opening the door with the barcode. The kitchen is very useful. My son enjoyed the balcony. Did not like the water smell. Still, recommend though.
2019년 5월에 2박 숙박함
답변 제공: Luna Apartments staff 님, 2019년 6월 6일
We are very happy that you were satisfied with your stay at Luna Apartments. Our team works hard to fulfill our guests needs and we appreciate all feedback. Thank you for taking the time to write a review about your experience. We really appreciate the gesture.

4/10 - 별로예요

실제 이용하신 고객

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스
The pictures were very misleading. Small ground floor suite. Very noisy from the street and upstairs neighbours. Also had a ton of mould in one corner in the bedroom.
2019년 5월에 4박 숙박함
답변 제공: Luna Apartments staff 님, 2019년 6월 3일
We are very sorry that you were not fully satisfied with your stay at Luna Apartments. Our team works hard to fulfill our guests needs and we appreciate all feedback. Those negative matters you have mentioned will be taken into consideration. Thank you for taking the time to write a review about your experience. Kind Regards

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved how close it was to downtown amenities! A short walk and you are in the middle of most attractions.
2019년 5월에 3박 숙박함
답변 제공: Luna Apartments staff 님, 2019년 5월 31일
Hi! We are very happy that you were satisfied with your stay at Central Premium Luxury Apartments. Our team works hard to fulfill our guests needs and we appreciate all feedback. Thank you for taking the time to write a review about your experience. We really appreciate the gesture.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 5월에 3박 숙박함
답변 제공: Julia 님, 2019년 5월 18일
We are happy to hear that you liked your stay with us!

10/10 - 훌륭해요

Ryan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fantastic apartment. Spotlessly clean. Very comfortable. Little hard to find but otherwise a great hotel in a perfect location.
2019년 4월에 1박 숙박함
답변 제공: Tom 님, 2019년 4월 23일
Thank you for taking the time to share your feedback. It matters to us. We are thrilled that you enjoyed your stay and hope to see you again. Best regards, Luna Apartments

10/10 - 훌륭해요

Kristoffer

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 4월에 3박 숙박함
답변 제공: Tom 님, 2019년 4월 23일
Thank you for taking the time to share your feedback. It matters to us. We are thrilled that you enjoyed your stay and hope to see you again. Best regards, Luna Apartments

10/10 - 훌륭해요

Taylor

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 4월에 2박 숙박함
답변 제공: Tom 님, 2019년 4월 23일
Thank you for taking the time to share your feedback. It matters to us. We are thrilled that you enjoyed your stay and hope to see you again. Best regards, Luna Apartments

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 4월에 1박 숙박함
답변 제공: Tom 님, 2019년 4월 9일
Hi Thank your for taking your time to give us a review, we really appreciate it. We are thrilled that you enjoyed your stay. Best regards, Luna team

2/10 - 너무 별로예요

ryan

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
You don’t get what is advertised
Booked a queen bed at Luna apartments in one of the modern apartments. Got to the reception and the recptionist was very rude told us where to go. First apartment extremely dated and two single beds. Asked to change as we paid for a queen and was told that’s not there problem it’s hotels.com and have nowhere else. After arguing for given the apartment we paid for but told we would have to check out in the morning move to another one and then finally back to the single beds. Hotels.com where no help. Extremely disappointed
2019년 3월에 4박 숙박함
답변 제공: Luna Apartments staff 님, 2019년 5월 25일
We are very sorry that you were not fully satisfied with your stay at Luna Apartments. Our team works hard to fulfill our guests needs and we appreciate all feedback. Those negative matters you have mentioned will be taken into consideration. Thank you for taking the time to write a review about your experience.

8/10 - 좋아요

Christine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great family accommodations
Walking distance to downtown shopping, restaurants, sightseeing. Very comfortable and clean. Perfect for a family with kids :)
2019년 3월에 5박 숙박함
답변 제공: Tom 님, 2019년 3월 26일
Thank you for taking the time to share your feedback. It matters to us. We are glad that you enjoyed your stay and hope to see you again. Best regards, Luna Apartments

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 편의 시설/서비스
2019년 3월에 4박 숙박함

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A lovely place, overall a good value for money. Located centrally downtown Reykjavik, there was nothing to dislike. The place was reasonable clean with good facilities. Correct instructions for a self check in to the various apartments and their respective key box codes, rather than a generic check-in instructions, would improve the self check in experience. On the call employees were quick to respond to our enquiry. Enjoyed the stay, would return back.
2019년 3월에 3박 숙박함
답변 제공: Tom 님, 2019년 3월 11일
Thank you for taking the time to share your feedback. It matters to us. We are glad that you enjoyed your stay and hope to see you again. Best regards, Luna Apartments

8/10 - 좋아요

mirko

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 2월에 1박 숙박함
답변 제공: Tom 님, 2019년 3월 11일
Thanks for staying with us, glad you liked it. We really appreciate your feedback! Best regards, Luna team

10/10 - 훌륭해요

Kayon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay at Luna Apartments
Very first time coming to Iceland and staying at the Luna Apartments. Service was prompt and the room looked exactly like the pictures shown. Surrounding area was great. I felt safe and everything is walking distance downtown. WiFi in apartment worked great and so did the heating system. No need to book hop on hop off bus tour all the landmarks are within 10-15 mins walk from apartment. Also a grocery store is 2 minute walk from apartment I definitely recommend purchasing food to cut the cost of eating out if traveling with a family. Overall I will come back again
2019년 3월에 2박 숙박함
답변 제공: Tom 님, 2019년 3월 6일
Thanks for staying with us, glad you liked it. We really appreciate your feedback! We look forward to having you as our guest again. Best regards, Luna team

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fabulous location. Good sized rooms. Easy check in and out. Would definitely book again.
2019년 2월에 3박 숙박함
답변 제공: Tom 님, 2019년 2월 24일
Thank you for taking the time to share your feedback. It matters to us. We are glad that you enjoyed your stay and hope to see you again. Best regards, Luna Apartments

4/10 - 별로예요

Charlotte

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Only positive is the location
Not very happy. I feel like I have been mis sold this apartment. It's nothing like what was seen on the hotel booking site in terms of decor and facilities. Sadly we had a number of issues: Leaking toilet Dirty bathroom cabinet Door not locking from inside Noisy guests Power cut - fixed ourselves (no answer from lobby team and offices shut - visited twice on foot too) Tea bags not re filled Positives: location, very central.
2019년 2월에 3박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent location, close to the church, commercial area and plenty of restaurants. If you need transportation to and from airport the stop is at the church nearby. All you need, nothing fancy.
2019년 2월에 3박 숙박함
답변 제공: Tom 님, 2019년 2월 12일
Hi Thank your for taking your time to give us a review, we really appreciate it. Best regards, Luna team

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good location. Plenty of space, had everything you could need. Only. Downside is the TV if you plan to spend the evening. Unless you bring your own movies on USB or pc plus cables, the available channels are useless
2019년 2월에 4박 숙박함
답변 제공: Tom 님, 2019년 2월 12일
Hi Thank your for taking your time to give us a review, we really appreciate it. Best regards, CPLA

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 1월에 3박 숙박함
답변 제공: Tom 님, 2019년 2월 1일
Thanks for staying with us, glad you liked it. We really appreciate your feedback! Best regards, Luna team

6/10 - 괜찮아요

Alan

Good location but..
Room was nice, location to the main area was good. Street noise made sleeping an adventure. Between cars and people walking by at all hours of the morning, I long for a good night's sleep. I know this is not the apts fault but one night evidently the upstairs people were locked out and pounded on our windows for what seemed like an eternity. Was close to calling the police ... I was not gonna let anyone in....
2018년 12월에 4박 숙박함
답변 제공: Tom 님, 2019년 1월 4일
Hi Thank your for taking your time to give us a review, we really appreciate it. We are really sorry to hear about your trouble with the other guests. Best regards, Luna

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay!
Lovely apartment in city center.
2018년 10월에 1박 숙박함
답변 제공: Tom 님, 2018년 12월 23일
Thanks for staying with us, glad you liked it. We really appreciate your feedback! Best regards, Luna team

4/10 - 별로예요

Crystal

좋아요: 청결 상태, 객실의 편안함
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Pictures look nothing like it
Pictures online show updated and nice apartments. Ours was outdated. I never received an email with check-in information, so I followed the instructions on hotel.com, and the address provided on there was a few years old, so we found the second address, and the guy acted like I was ridiculous for showing up there to check-in. WiFi was weak. I would find somewhere else to stay
2018년 11월에 3박 숙박함
답변 제공: Tom 님, 2019년 1월 4일
Thank you for taking the time to share your feedback. We are sorry not to have satisfied your expectation. If you'd have raised the disappoint during your stay, surely we'd try to better suit your needs. Guest satisfaction and opinion is very important to us. Best regards, Luna Apartments

8/10 - 좋아요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location walking distance to town center, clean and cute furnishings
2018년 11월에 4박 숙박함
답변 제공: Tom 님, 2018년 11월 30일
Thanks for staying with us, glad you liked it. We really appreciate your feedback! Best regards, Luna team

8/10 - 좋아요

Sebastian

Good location in town of Reykjavik. Lots of ammenities
2018년 11월에 1박 숙박함
답변 제공: Tom 님, 2018년 11월 28일
Thanks for staying with us, glad you liked it. We really appreciate your feedback! Best regards, Luna team

10/10 - 훌륭해요

Ryan 님, London

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very spacious apartment with a good mix of modern and traditional Icelandic decor. All cooking amenities and equipment are provided. TV has all major free UK channels. Very clean apartment with light cleaning every other day. Comfortably warm inside which is nice considering the temperatures in Iceland. There are two single beds in the main bedroom which can be joined together to form a double bed. For those requiring a bed for a third or fourth person, these are mattresses in a space above the kitchen which require you to climb a tall ladder to get to. For a fit and healthy person it is nevertheless a bit scary but fairly easily accessible. For older people or those who aren't physically fit, it would be impossible...
2018년 11월에 3박 숙박함
답변 제공: Tom 님, 2018년 11월 27일
Thanks for staying with us, glad you liked it. We really appreciate your feedback! Best regards, Luna team

10/10 - 훌륭해요

Bella 님, New York

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Love the coziness of the property and the traditional Icelandic feel. The location was perfect.
2018년 11월에 4박 숙박함
답변 제공: Tom 님, 2018년 11월 16일
Hi Bella Thank you for choosing our apartments and thanks for taking the time to give us your review. We are thrilled you enjoyed your stay. Best regards, Luna team

8/10 - 좋아요

Leanna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay
Excellent location. Was allowed to check in early and staff was very nice. The apartment above can be loud. The condition of the place was a bit worn but it felt more traditional. Would defintely rent this place again... you can't beat the location. Check in is at a different location so print yourself a map and you'll be fine!
2018년 11월에 3박 숙박함
답변 제공: Tom 님, 2018년 11월 14일
Thanks for staying with us, glad to hear you liked it. We really appreciate your feedback! Best regards, Luna team

10/10 - 훌륭해요

Claire

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 11월에 4박 숙박함
답변 제공: Tom 님, 2018년 11월 12일
Hi Thank your for taking your time to give us a review, we really appreciate it. Best regards, Luna

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 11월에 1박 숙박함
답변 제공: Tom 님, 2018년 11월 12일
Hi Thank your for taking your time to give us a review, we really appreciate it. Best regards

4/10 - 별로예요

Maria 님, Hartsdale, NY

좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The apartment was roomy and clean, in a nice part of town. The negative was we never had TV every day they promised to fix it but did not happen. Also we were on the second floor and in the evening their was no lights in the hallway? Most of Reykjavík uses bus tours for tourists and they will not pick you up at this location, so we had to walk to the bus stop pick up location, not great in the cold weather.
2018년 10월에 4박 숙박함
답변 제공: Tom 님, 2018년 11월 12일
Hi Thank your for taking your time to give us a review, we really appreciate it. Best regards, Luna

8/10 - 좋아요

Deb 님, Bristol

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Perfect location. Comfortable , warm apartment with great facilities . I highly recommend.
2018년 11월에 4박 숙박함
답변 제공: Tom 님, 2018년 11월 6일
Thanks for staying with us. We appreciate your feedback!

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태
Problems with getting the key. Not sure if I got the same apartment I booked online.
2018년 10월에 2박 숙박함
답변 제공: Tom 님, 2018년 11월 5일
Thanks a lot for your review we really appreciate it, and thank you for choosing our apartments. Best regards, Luna team