I happened to choose this hotel without much expectation, as my family was simply stopping by Mainz because of out train schedule. However, we realized that we found a gem! Staff was welcoming and hospitable, a room was spacious and clean, dinner was great, and most of all, the spa was fascinating! We decided to extend our stay by one day, so that we can enjoy the spa one more day and also, have a chance to explore Mainz as well. Wheneve I am in Mainz again, I will definitely stay in this hotel!