Dear KuoJuey LiuWe are glad to have received your feedback and that your overall experience in our hotel was a positive one. Customer service is indeed a crucial aspect of the hotel industry and we take all reviews and comments very seriously as to further improve.Based on your feedback the hotel has both strengths and areas for improvement and we will do our best to take all necessary actions.Thank you once more, we hope to have the opportunity to welcoming you again!

Dear guests,Thank you for your feedback and for sharing your positive experience with our hotel. We appreciate your kind words about the food and service. We sincerely apologize for the inconvenience caused by the accidental removal of your child’s important toy.We understand how significant it is to your child and we deeply regret this oversight. Your feedback is valuable as it helps us improve our services. We hope to have the opportunity to welcoming you again in the not too distant future!

Dear CasperThank you for sharing your positive experience with our hotel.We are delighted to hear that your stay was a comfortable and enjoyable stay for all our guests.It’s also wonderful to know that you found our staff to be friendly and welcoming.We believe that exceptional hospitality starts with a warm and welcoming atmosphere. Your feedback is truly appreciated and encourages us to continue providing excellent service and culinary experiences.We hope to have the pleasure of welcoming you back for another enjoyable stay in the future

Dear Callie,Thank you so much for your wonderful feedback!We are thrilled to hear that your experience at our hotel was a dream come true. We take great pride in providing clean accommodations and our staff strives to create a memorable and accommodating experience for all our guests.It’s fantastic to know that you enjoyed the breakfast selections and found the gourmet food for dinner to be delightful. We’re also pleased that you had a relaxing and enjoyable time at the pool and spa.Our team works hard to ensure a serene and rejuvenating atmosphere.Your kind words truly motivate us to mainain our high standards and continue delivering exceptional service. Thank you very much for choosing our hotel and we look forward to welcoming you back for another memorable stay!

Dear Peter, Thank you very much for taking the time to leave us your feedback. We hope you have had a nice stay with us and we remain at your disposal if you wish to visit us in the future. Kind regards,

Chere Laure, Merci beaucoup pour votre commentaire ! Votre avis est très important pour nous et nous permet de savoir que nous sommes sur la bonne voie ! Au plaisir de vous revoir bientôt et merci encore !

We would like to sincerely thank you for your valuable feedback and support, it is highly appreciated! We would love to have the opportunity to welcoming you again in the future

Dear Denis, We are sorry to hear that your stay with us was not up to your expectations. We built our business reputation in solid principles and strive to keep up with the ever increasing demand of our services from both new and repeat guests.The hotel offered its full assistance and support for your convenience during your stay and if despite all our goodwill efforts we failed in your case please accept our sincere apology

Dear Helge C, Thank you for taking the time to share your feedback, it is much appreciated. We take pride in knowing our customers are happy with their experience Looking forward to seeing you again soon,

Dear Krestina, We are grateful that you took the time out to leave us a 5-Star review! We are happy to know that our guests have enjoyed an unforgettable experience with us. Thanks for your support, it is much appreciated! Looking forward to welcoming you again soon,

Dear Georgios, We absolutely love reviews especially a 5-Star review! We thank you for taking the time to leave us your feedback. We are proud to know that our guests are happy with their experience . Thank you for your support, we really appreciate it! Looking forward to seeing you again soon,

Dear Erni, We are grateful that you took the time out to leave us a 5-Star review! We take pride in knowing our customers are happy with their experience . Thanks for your support, we really appreciate it! Looking forward to seeing you again soon,

Thank you so much for your time to give us your valuable feedback. Warm regards,

Thank you so much for taking the time to provide us with your valuable feedback. Your remarks have already been shared with the management team and relevant departments as to seek the required improvements. Thank you once more,

Thank you very much for your valuable feedback , it is highly appreciated from all our team!