조감도

에스페로스 마레 리조트 여행 후기

4 out of 5
에스페로스 마레 리조트
Kallithea Avenue, Faliraki, Rhodes

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 63개 이용 후기 중 37개" "
평점 8 - 좋아요. 63개 이용 후기 중 17개" "
평점 6 - 괜찮아요. 63개 이용 후기 중 6개" "
평점 4 - 별로예요. 63개 이용 후기 중 2개" "
평점 2 - 너무 별로예요. 63개 이용 후기 중 1개" "

9.2/10

청결 상태

9.2/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

10/10 - 훌륭해요

Rudolf

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very good Hotel. Service was excellent. Food was delicious and the rooms really Clean.
2023년 8월에 7박 숙박함
답변 제공: P.R & Communications Director 님, 2023년 8월 23일
Dear Rudolf,Thank you for choosing to stay at our hotel and for taking the time to share your wonderful feedback. We are delighted to read your 5-star review and to know that you had an enjoyable experience with us.We are thrilled that you found our hotel to be very good and that you were impressed by the excellent service provided by our team. It's heartening to hear that you enjoyed the delicious food offerings and that the cleanliness of our rooms met your expectations.Your positive feedback encourages us to continue delivering exceptional experiences to our guests. Should your travels bring you back to Rhodes, we would be more than happy to welcome you again to our hotel.Thank you for your kind words and for being our valued guest.Best Regards,Chris ZamagiaPublic Relations & Communications DirectorEsperia Group

10/10 - 훌륭해요

Ashley 님, london

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff were really nice and helpful, from the concierge, cleaners, bar staff and all involved. Food options were great and hotel didnt have a busy feeling with lots of sunbeds available anytime. Rhodes old town only a 20 min bus away too
2023년 7월에 14박 숙박함
답변 제공: Chris Zamagia / P.R & Communications Director 님, 2023년 8월 7일
Dear Ashley,Thank you so much for taking the time to share your positive experience at our hotel! We're thrilled to hear that our staff, from the concierge to the cleaners and bar staff, provided you with a welcoming and helpful environment throughout your stay. It's fantastic that you enjoyed the food options we offer, and we're pleased that you found our hotel to be a peaceful and relaxing retreat with ample sunbeds available whenever you needed.We're also glad to know that you appreciated our convenient location, with Rhodes old town just a short 20-minute bus ride away. It's always our goal to provide our guests with a memorable and enjoyable stay, and we're delighted that we could meet your expectations. We truly value your feedback and hope to have the pleasure of welcoming you back for another wonderful experience in the future!Kind Regards,Chris ZamagiaPublic Relations & Communications DirectorEsperia Group

6/10 - 괜찮아요

Sanjeev

가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스
The stay was ok overall. Food variety was very limited to mainly the same things and little variety. More vegetarian dishes that anything along with salads. The animation team and in particular Mateus was most unhelpful. He wouldnt engage when asked, but was happy to do so with others at other times. It was always a case of there not being enough participants but then happy to do so with others and smaller numbers. Mainly German guests who are generally unfriendly.
2023년 5월에 5박 숙박함
답변 제공: Chris Zamagia / P.R Director 님, 2023년 8월 3일
Dear Sanjeev,Thank you for sharing your feedback regarding your recent stay at our resort. We sincerely apologize that our food selection did not meet your expectations. We take great pride in providing a wide variety of delicious dishes, and it's disheartening to learn that you found the options to be limited during your stay. Regarding the animation team, we are truly sorry for the less than satisfactory experience you had. Our team members are trained to provide excellent service to all guests, and it is disappointing to hear that you did not receive the level of engagement our valuable guests have come to expect from our team.Your valuable feedback is vital to us, as it allows us to identify areas for improvement and to provide a better experience for our guests. Please rest assured that your comments will be taken into serious consideration as we work on enhancing our services and offerings.We hope you will give us another opportunity to exceed your expectations during your future visits. Thank you for choosing our resort, and we look forward to welcoming you back soon.Kind Regards,Chris ZamagiaPublic Relations & Communications DirectorEsperia Group

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 14박 숙박함
답변 제공: Chris Zamagia / P.R & Communications Director 님, 2023년 7월 7일
Dear Guest,Thank you so much for taking the time to share your excellent rating!We are thrilled you had a great experience with us. It's incredibly rewarding to know that we were able to meet your expectations and provide you with a valuable and satisfying experience.Thank you for choosing us, and we look forward to hosting you again in the future!Kind Regards,Chris ZamagiaPublic Relations & Communications DirectorEsperia Group

10/10 - 훌륭해요

Helmut 님, Siegburg

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wir (Familie mit zwei Jungs, 8 und 10) haben den Aufenthalt mit All inclusive sehr genossen. Wir hatten ein Familienzimmer (zwei Räume mit Tür dazwischen, einer Dusche und zwei Toiletten). Die Sauberkeit war sehr ordentlich. Das Essen war sehr gut und abwechslungsreich. Besonders punktet das Nachtischbuffet, vielseitig und lecker in kleinen Portionen. Das Personal war sehr freundlich und hilfsbereit. Der schön angelegte Pool lädt zur Abkühlung ein. Am Strand gibt es kostenlos Liegen mit Sonnenschirmen. Der Strand besteht aus kleinen bis mittelgroßen Kieselsteinen mit dunklem Sand dazwischen. Highlight im Wasser sind definitiv die in Strandnähe liegenden vom Wasser abgerundeten Felsen. Diese sind eine Brutstätte für Fische und locken weitere Fische zum Fressen ein. Wir haben Seenadeln, Plattfische, Pfaufische und einige andere Fischarten sowie Tintenfische beim Schnorcheln gesehen. Wir sind entschlossen, dem Esperos Mare Resort einen weiteren Besuch abzustatten. Auch wenn es sich nicht explizit an Familien, sondern vom Animationsprogramm eher an Reisende mittleren und fortgeschrittenen Alters richtet.
2022년 10월에 7박 숙박함
답변 제공: Chris Zamagia / PR Director / Esperia Group 님, 2022년 10월 13일
Dear Helmut,thank you for sharing this vivid and charming description of your wonderful holiday experience with us.We are delighted you have fully enjoyed your stay and made the most of our blue flag awarded beach and our crystal clear sea with the little fishes.Please rest assured that your friendly feedback in reference to our animation is noted and will be taken into consideration.Hoping that we will soon have the pleasure of welcoming you back for another magnificent stay, we wish you all the best.Kind Regards,Chris ZamagiaPublic Relations & Communications DirectorEsperia Group

10/10 - 훌륭해요

Avi Avraham

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 9월에 4박 숙박함
답변 제공: Chris Zamagia / PR Director / Esperia Group 님, 2022년 9월 10일
Dear Avi,We are truly thankful for your top rating and glad that you had an excellent holiday experience with us! We hope to welcome you back soon!Best regards,Chris ZamagiaPublic Relations & Communications DirectorEsperia Group

6/10 - 괜찮아요

Aymen

연인과의 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Piscine agréable, le reste ne vaux pas un 4 étoiles ..
2022년 8월에 8박 숙박함
답변 제공: Chris Zamagia / PR Director / Esperia Group 님, 2022년 9월 3일
Dear Aymen,thank you for your review and for taking the time to share it!Though we are glad you have enjoyed our amazing pool, we are sorry your expectations were not fully met.We truly wish we knew of your concerns at the time so that we would have the opportunity to address them immediately and ensure an exceptional stay for you.Hoping that you will give us the opportunity to welcome you back to our property in the future, we wish you all the best.Kind Regards, Chris Zamagia Public Relations & Communications DirectorEsperia Group

10/10 - 훌륭해요

liraz

2022년 8월에 4박 숙박함
답변 제공: Chris Zamagia / P.R & Communications Director 님, 2022년 9월 1일
Dear liraz,thank you for taking the time to write your review!We are thrilled you had an excellent holiday experience with us and look forward to welcoming you back soon!Best Regards,Chris Zamagia,Public Relations & Communications Director,Esperia Group

10/10 - 훌륭해요

Matthew

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The Hotel was great and sorted out a private transfer from the airport to the hotel for us plus arranged for flowers to be delivered for our wedding anniversary. Staff were great and food was healthy and diverse, loads of cultures to taste and a specific Greek area. The animation team, Jasmina, Sophie and Federico were so good to our little girl and she was sad to say goodbye to them. Alcoholic drinks on the all inclusive could be more varied and include a few more cocktails but nevertheless we worked out our favourite drink within a couple of days. Alcohol on the
2022년 7월에 14박 숙박함
답변 제공: Chris Zamagia / P.R & Communications Director 님, 2022년 8월 16일
Dear Matthew, Our team is truly honored to hear that you were very impressed with the level of hospitality provided. We would like to kindly thank you for recommending our hotel to other visitors. It is a genuine pleasure for us to provide you with an exceptional service as our aim is to make all of our guests feel welcome and valuable here with us. We look forward to welcoming you back to Esperos Mare Resort. It will be our great pleasure to welcome you back. Kind regards, Chris Zamagia Public Relations & Communications Director Esperia Group

10/10 - 훌륭해요

Charlotte

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Skønt hotel, imødekommende personale. Godt udvalg af mad. Flere pools alle rene og pæne, pæne liggestole. Ligger lige ned til vandet som beskrevet og med tilhørende liggestole der. Masser af aktiviteter hvis man havde lyst.
Pool tættest på poolbar.
Udsigt fra stranden mod hotellet.
2022년 7월에 5박 숙박함
답변 제공: Chris Zamagia / P.R & Communications Director 님, 2022년 8월 6일
Dear Charlotte, thank you for this amazing review and the beautiful photos! We are thrilled you to learn you had an excellent holiday experience with us and that you enjoyed the friendly services of our welcoming staff, our great selection of food and our super clean and beautiful pools! We look forward to hosting you again in the near future for another magnificent stay. Best Regards, Chris Zamagia Public Relations & Communications Director Esperia Group

10/10 - 훌륭해요

Anni

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perhematka
Perhehuone oli todella mukava, 2 wc, erilliset huoneet. Huone pidettiin myös oikein siistinä. Ranta oli rauhallinen ja turvallinen myös lapsille. Ainoa miinus oli huoneen ilmastointi, joka olisi voinut olla tehokkaampi, nyt lämpö ei laskenut alle 24 asteen.
2022년 7월에 7박 숙박함
답변 제공: Chris Zamagia / P.R & Communications Director 님, 2022년 8월 5일
Dear Anni, thank you for your excellent review of your recent stay with us! We are delighted you had a successful and pleasant stay and hope to see you again soon. Kind Regards, Chris Zamagia Public & Relations & Communications Director Esperia Group

10/10 - 훌륭해요

Cecilia

2022년 7월에 5박 숙박함
답변 제공: Chris Zamagia / P.R & Communications Director 님, 2022년 8월 2일
Dear Cecilia, thank you for taking the time to share this excellent review! We are pleased all your expectations were met and that you fully enjoyed your stay. We hope to see you again soon! Best Regards, Chris Zamagia Public Relations & Communications Director Esperia Group

8/10 - 좋아요

Tina

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 7월에 7박 숙박함
답변 제공: Chris Zamagia / P.R & Communications Director 님, 2022년 7월 18일
Dear Tina, Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel. Best Regards Chris Zamagia Public Relations & Communications Director Esperia Group

8/10 - 좋아요

Sam

단체 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel was really nice. Great sized pool that led straight onto the beach. Lots of activities. Food in the main restaurant was ok and food in the Castello bar was great. A couple of rude staff members that didn’t seem keen to help us and made us feel stupid for asking a question. Not what I expected from a 4 star resort. Many other staff were however really helpful. Room was a great size with a good view. About a 40 minute walk into Faliraki however there is a convenient bus that stops outside the hotel.
2022년 7월에 4박 숙박함
답변 제공: Chris Zamagia / P.R & Communications Director 님, 2022년 7월 14일
Dear Sam, thank you for taking the time to share your valuable feedback! We are glad you had a pleasant stay and that you were impressed by our beautiful hotel, our amazing pools, and our delicious culinary options! Your kind and helpful feedback will be taken into consideration in order to help us further improve our high standard services. Hoping that we will soon have the pleasure of welcoming you back to our property for another enjoyable stay, we wish all the best until we meet again! Kind Regards, Chris Zamagia, Public Relations & Communications Director, Esperia Group

2/10 - 너무 별로예요

Othman

2022년 7월에 5박 숙박함
답변 제공: Chris Zamagia / P.R & Communications Director 님, 2022년 7월 8일
Dear Othman, thank you for writing your personal review. We always expect our guests to have high expectations from their stay at our property. We truly apologize for not managing to offer you the perfect holiday experience cherished and recommended by the vast majority of our guests. Kindly note that had we known of your concerns during your stay with us we would have done our best in order to offer you our very best services so that you may truly enjoy the excellent holiday experience that our Esperia Group guests have come to expect from us. We hope to welcome you again at the Esperos Mare Resort and offer you the holidays you truly deserve. Best regards, Chris Zamagia Public Relations & Communications Director Esperia Group

8/10 - 좋아요

Jean-Marc 님, GOND PONTOUVRE

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 6월에 7박 숙박함
답변 제공: Chris Zamagia / PR Director / Esperia Group 님, 2022년 10월 4일
Dear Jean Marc, thank you for your beautiful review. We hope our hotel helped create a most relaxing and memorable vacation. We do hope you visit us again, until then, we wish you all the best.Kind Regards,Chris ZamagiaPublic Relations & Communications Director,Esperia Group

10/10 - 훌륭해요

Stian

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
En av de bedre
Meget positiv opplevelse. Rolig, bra kvalitet på maten, hyggelig personell, meget bra rom, ikke overfylt - bra med plass vedr solsenger og i matsalen. Absolutt en av de bedre. Området utenfor hotellet er rolig og lite å ta seg til, men det viste vi om.
2022년 6월에 8박 숙박함
답변 제공: Chris Zamagia / P.R & Communications Director 님, 2022년 6월 29일
Dear Stian, we are very glad you have enjoyed every aspect of your stay with us like the quiet ambiance, the good quality food, the nice staff, the very good rooms, and the good space for sunbeds and in the dining room. Hoping that you will soon wish to repeat this very positive experience and that you will come back to us soon, we wish you all the best until we meet again! Kind Regards, Chris Zamagia Public Relations & Communications Director Esperia Group

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 5월에 10박 숙박함
답변 제공: Chris Zamagia / P.R & Communications Director 님, 2022년 5월 17일
Dear Guest, thank you for taking the time to share your positive evaluation of your recent stay with us! We look forward to welcoming you again to our property soon, for another enjoyable stay! Until then, we wish you all the best. Kind Regards, Chris Zamagia Public Relations & Communications Director Esperia Group

4/10 - 별로예요

Nessi

좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Practically there was no Wifi in the room, the sauna was not functioning and the smell of the food from the kitchen is all over the hotel, including the room.
2022년 5월에 3박 숙박함
답변 제공: Chris Zamagia / P.R & Communications Director 님, 2022년 5월 12일
Dear Nessi, Thank you for taking the time to write your personal review. We are truly sorry to hear that following our immediate response (less than 24 hours) to your comment about the Wi-Fi connection, your transfer to another room and the addition of Ethernet connection for your needs as well as the personal care of our Operations Manager, your expectations were not met. We were also surprised, to hear of a smell of food that was never reported to us so far, by any other guest and we would like to kindly thank you for bringing this to our attention, as your helpful input will help us further improve our high standard services. Hoping that you will give us the opportunity to welcome you again to our property, or to one of our Esperia Group hotels, we wish you all the best. Kind Regards, Chris Zamagia Public Relations & Communications Director Esperia Group

10/10 - 훌륭해요

Vickie

2021년 10월에 1박 숙박함
답변 제공: Chris Zamagia / PR Director / Esperia Group 님, 2022년 11월 15일
Dear Vickie,We are truly thankful for your top rating. We hope to welcome you back soon!Best regards,Chris ZamagiaPublic Relations & Communications DirectorEsperia Group

8/10 - 좋아요

Janaina

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Esperos Mare is really nice. The staff, incredible. Family room very comfortable, nice view, but expected a little bigger. Well-kept property, amazing staff, really clean rooms. We really liked the activities available and the gym staff. Restaurant with varied options and quality food, with good options for vegetarians. We bought an All Inclusive plan, but the drinks offered are low quality and very limited variety. The food was limited to breakfast, dinner and lunch. The sandwiches available at the pool bar between meals not woeth to mention. Clean beach with medium pebbles. You will be in Faliraki, not that close to the most beautiful beaches.
2021년 8월에 4박 숙박함
답변 제공: Chris Zamagia / P.R & Communications Director 님, 2021년 9월 6일
Dear Janaina, thank you for this nice and detailed review! It is truly wonderful to know that you found our incredible staff amazing, our rooms comfortable really clean and with nice views! We are also very pleased you enjoyed our Entertainment's activities, our gym services and the good vegetarian options in the Restaurant. Your friendly feedback will be taken into consideration in order to further improve our high standard services in the future. Hoping that we will soon have the pleasure of welcoming you back for another great stay we wish you all the best. Kind Regards, Chris Zamagia, Public Relations & Communications Director, Esperia Group

4/10 - 별로예요

Soumar

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 8월에 14박 숙박함
답변 제공: Chris Zamagia / P.R & Communications Director 님, 2021년 9월 17일
Dear Soumar, Thank you for choosing ESPEROS MARE for your summer holidays. We are sorry to see that your expectations were not quite met and we would like to assure you that had we known that you had any kind of concerns at the time, we would have done our best in order to address any issue immediately in order to make sure that you would enjoy your stay with us. Hoping that you will visit us again in the future for a much improved holiday experience we wish you all the best. Kind Regards, Evangelos Spartalis – Reservations.

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Great location right on the beach, very friendly staff, convenient transport links.
2021년 8월에 6박 숙박함
답변 제공: Chris Zamagia / P.R & Communications Director 님, 2021년 9월 10일
Dear Guest, Your polite words on our very friendly and dedicated staff is a valuable reward for all of us. We are looking forward to your next arrival at the ideally located by the beach ESPEROS MARE for new relaxing experiences. Kind Regards, Evangelos Spartalis- Reservations.

10/10 - 훌륭해요

Adesola

2021년 7월에 5박 숙박함
답변 제공: Chris Zamagia / PR Director / Esperia Group 님, 2022년 11월 15일
Dear Adesola,It was a pleasure to host you on your holidays. We look forward to your next arrival!Best regards,Chris ZamagiaPublic Relations & Communications DirectorEsperia Group

10/10 - 훌륭해요

Golan

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 8월에 4박 숙박함
답변 제공: Chris Zamagia P.R & Communications Director 님, 2019년 12월 23일
Dear guest, We would like to thank you for your preference and your review. We hope that we will see you again in the future. Kind Regards, Chris Zamagia P.R & Communications Director, Esperia Group

10/10 - 훌륭해요

Gaspare 님, negrar

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Struttuta la top siamo stati ospitati al Esperos Palace Hotel
2019년 10월에 7박 숙박함
답변 제공: Marketing Department of Esperia Group 님, 2019년 10월 31일
Dear Gaspare, We are grateful for your preference and your review. We are really glad to hear that you were satisfied with your stay here and we hope that we will see you again. Kind Regards

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Es war sehr schön, nette Leute , gutes Essen, tolle Insel
2019년 10월에 7박 숙박함
답변 제공: Marketing Department of Esperia Group 님, 2019년 10월 31일
Dear guest, We are grateful for your preference and your review. We are really glad to hear that you were satisfied with your stay here and we hope that we will see you again. Kind Regards

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Tolles Hotel, nettes Personal, grosse Poolanlage und schöner, ruhiger Strand. Buffet war auch immer super.
2019년 9월에 5박 숙박함
답변 제공: Kostas, Marketing Department of Esperia Group 님, 2019년 10월 3일
Dear guest, We would like to thank you both for your preference and for your review. We are really glad that you enjoyed your stay here and we hope that you will chose one of the hotels of Esperia Group again for your next visit in Rhodes. Kind Regards

10/10 - 훌륭해요

Ekaterina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Прекрасный отдых!!!
Прекрасный отдых !! Доброжелательный персонал , прекрасная кухня , очень чисто !! Отличное месторасположение и море супер !!! Спасибо
2019년 9월에 10박 숙박함
답변 제공: Kostas, Marketing Department of Esperia Group 님, 2019년 10월 3일
Dear Ekaterina, Thank you very much for your preference and for your review. We are really glad that you were completely satisfied with your stay here and hopefully we will see you again in the future! Kind Regards

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Voor een all-inclusive is dit een ideale accommodatie. Pluspunten zijn het personeel en het eten. Enthousiaste medewerkers en de koks verdienen een 10 met een griffel. Voor ons was de afwezigheid van kinderen ook een verademing. Als je al wat aan te merken hebt dan gaat het over een te smal geplaatste douchegelegenheid; het ontbreken van een koffie-apparaat op je kamer (mooi opgelost door elke ochtend een kan en 2 kopjes te halen) en het discutabele baddoekenbeleid (maar ééns in de 2 dagen wisselen). Maar dat zijn peanuts vergeleken bij alles wat gewoonweg uitstekend was! Een aanrader!
2019년 8월에 11박 숙박함
답변 제공: Kostas, Marketing Department of Esperia Group 님, 2019년 9월 14일
Dear guest, Thank you very much for visiting Esperos Mare but also for your review. It is great to hear that you enjoyed your stay here and we hope that we will welcome you here again in the future! Kind Regards

10/10 - 훌륭해요

Birgül

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
hersey yeterince kolay huzur dolu bir yer..fiyat performans super
2019년 8월에 3박 숙박함
답변 제공: Kostas, Marketing Department of Esperia Group 님, 2019년 9월 10일
Dear Birgül, We would like to thank you for visiting Esperos Mare Hotel and for sharing your review. We are really glad that you were satisfied with your stay here and we hope that we will see you again in the future. Kind Regards

8/10 - 좋아요

실제 이용하신 고객

2019년 8월에 4박 숙박함
답변 제공: Kostas, Marketing Department of Esperia Group 님, 2019년 9월 7일
Dear guest, We would like to thank you for your preference and your review. We hope that we will see you again in the future. Kind Regards

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 8월에 7박 숙박함
답변 제공: Kostas, Marketing Department of Esperia Group 님, 2019년 8월 20일
Dear guest, We would like to thank you for your rating and we hope to see you again in the future! Kind Regards

10/10 - 훌륭해요

Ingrid&Peter 님, Linköping Sverige

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Helt fantastiskt hotell med underbart läge precis på stranden. Maten är suveränt god och varierande både på kvälls buffén och luncherna. Personalen i lobbyn och matsalen/baren är mycket trevliga och hjälpsamma. Vårt familjerum var helt nyrenoverat och hade mycket sköna mjuka sängar (brukar ju vara hårda på hotellen vid Medelhavet) och fantastik utsikt från den stora balkongen. Mycket hög nivå på renlighet och städning. Både pool områden och rummen städades exemplariskt varje dag. Vi är supernöjda med vår vecka på Esperos Mare och rekommenderar varmt detta hotell för en total avkopplande resa
2019년 8월에 7박 숙박함
답변 제공: Kostas, Marketing Department of Esperia Group 님, 2019년 8월 16일
Dear Ingrid & Peter, We would like to thank you for your preference and also for rating us with a perfect score! We are really glad to hear that you enjoyed your holidays here and especially that you were satisfied with our cuisine, the service, our facilities and the hotel's cleanliness! We hope that we will have the chance to welcome you back here in the future. Kind Regards!

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
La proximité de la plage est un plus et des transats toujours disponibles....
2019년 8월에 7박 숙박함
답변 제공: Kostas, Marketing Department of Esperia Group 님, 2019년 8월 16일
Dear guest, Thank you for visiting Esperos Mare Hotel & also for your review! We are really glad to hear that you were satisfied with your stay here and also with the seaside location of the hotel. We hope that we will see you again in the future! Kind Regards

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 8월에 8박 숙박함
답변 제공: Kostas, Marketing Department of Esperia Group 님, 2019년 8월 28일
Dear guest, We are happy to hear that you enjoyed your stay here and we hope to see you again in the future! Kind Regards

6/10 - 괜찮아요

실제 이용하신 고객

연인과의 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Le Personnel est agréable il y a de l’animation cependant nous avons moyennement aimé l'hôtel les chambres sont mal isolées réveillé à 7h30 par le personnel d’étage, la climatisation est vraiment trop forte et partout. Le Buffet varié mais répétitif les viandes sont moyennes. La plage est sympa mais la mer est polluée de plastique.
2019년 7월에 7박 숙박함
답변 제공: Kostas, Marketing Department of Esperia Group 님, 2019년 7월 29일
Dear guest, We would like to thank you for choosing Esperos Mare for your holidays but also for your review. Every comment from our guests is appreciated as we aim to constantly improving. We hope that overall you enjoyed your holidays here and that we will see you again in the future! Kind Regards

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Tolles Hotel nur zu empfelen sauberes Meer leider mit Steinen
2019년 7월에 10박 숙박함
답변 제공: Kostas, Marketing Department of Esperia Group 님, 2019년 7월 29일
Dear guest, We would like to thank you for your preference and for your review. We are really glad that you were satisfied with your stay here and hope to see you again in the future! Kind Regards

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hyvä hotelli ja hyvä palvelu. Ei valittamista. Ruoka oli hyvää ja eri päivinä eri teemoilla erilaisia makuja.
2019년 7월에 7박 숙박함
답변 제공: Kostas, Marketing Department of Esperia Group 님, 2019년 7월 18일
Dear guest, Thank you fir your preference and for your review. We are really glad that you enjoyed our service and our cuisine and had a nice stay here. We hope that we will see you again in the future! Kind Regards

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Proprio come me l'aspettavo Posizione strategica La struttura rispecchia le 4 stelle Personale gentilissimo e professionale Cibo buono e vario Lo consiglio senz'altro
2019년 7월에 7박 숙박함
답변 제공: Kostas, Marketing Department of Esperia Group 님, 2019년 7월 16일
Dear guest, Thank you for visiting Esperos Mare hotel but also for your review! We are glad to hear that you enjoyed your stay here and hope to see you again in the future. Kind Regards

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
2019년 6월에 16박 숙박함
답변 제공: Kostas, Marketing Department of Esperia Group 님, 2019년 7월 16일
Dear guest, We would like to thank you for your visit and for your rating. We hope that we will welcome you back here again in the future! Kind Regards

10/10 - 훌륭해요

GEORGIA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Άριστη φιλοξενία με προσωπικό ιδιαίτερα φιλικό και εξυπηρετικό. Ευχαριστώ πολύ τη Μαρίνα στο service της τραπεζαρίας η οποία πραγματικά μας έκανε να νιώθουμε σαν στο σπίτι μας.
2019년 7월에 4박 숙박함

10/10 - 훌륭해요

Yulia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 6월에 14박 숙박함
답변 제공: Kostas, Marketing Department of Esperia Group 님, 2019년 6월 27일
Dear Yulia, Thank you for your preference and for your perfect rating! We are extremely glad to see that you were completely satisfied with your stay in Esperos Mare, and hope to see you in the future!

10/10 - 훌륭해요

실제 이용하신 고객

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Start with positive things : Staff is sooo great, friendly and helpful Food is super great , we like the variety of food in the buffet Special thanks to Marina , the waiter in the restaurant, always smile and help everyone Room is good size with comfortable bed Negative : small bathroom Pool is cold Spa located with gym, u hear slow music of spa and action music of the gym with the heavy sound of the gym dumbbells. Only two bottles of water in the room at check in , no more during stay. So u have to buy. Over all , it is great and will come again :)
2019년 6월에 4박 숙박함
답변 제공: Kostas, Marketing Department of Esperia Group 님, 2019년 6월 10일
Dear guest, we would like to thank you for your preference and for your review. We appreciate every comment in order to keep improving and offering the best experience to our guests. We are really glad to hear that you were very satisfied with our staff, our cuisine and our rooms and it will be an honor to welcome you again in Esperos Mare hotel. Kind Regards

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
No tea or coffee facilities in the room. Inefficient aircon and only a very hot doona on the bed. Very expensive laundry facility...that did not do underclothes. The meals were adequate, some very good. Putting out fruit that was well over ripe. The beach is very stony.....shoes required.
2019년 5월에 7박 숙박함
답변 제공: Kostas, Marketing Department of Esperia Group 님, 2019년 6월 20일
Dear guest, We would like to thank you for your preference and for your review. We value every comment from our guest as we try to constantly improve what we are offering. We hope that overall you enjoyed your holidays here and we will keep your remarks in mind. Kind Regards

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2018년 8월에 14박 숙박함
답변 제공: Kostas, Marketing Department of Esperia Group 님, 2018년 9월 17일
Dear guest, Thank you for your preference and for your review. We are very happy to hear that you enjoyed your stay here . We hope that we will see you again in the future! Kind Regards

10/10 - 훌륭해요

Helmut 님, Luxembourg

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Très propre excellent buffet tout comfort
Nous sommes restés deux semaines en all inclusive avec nos quatre enfants (22,20,18 et 16 ans). Ne vous attendez pas un hôtel typiquement grecque, mais un hôtel de standard international, très propre avec tout comfort. Ma femme a surtout aimé la qualité des matelas et la qualité de la climatisation. Nous l'avons choisi suite aux commentaires concernant le buffet et nous n'étions pas décu. Très bonne qualité et très varié. Souvent en deux semaines on a l'impression de toujours manger la même chose. Ce n'était pas le cas ici! L'équipe animation est sympathique et discret en même temps. Chaque jour il y avait un tournoi beach volley avec 4-5 équipes de très bon niveau
2018년 8월에 14박 숙박함
답변 제공: Kostas, Marketing Department of Esperia Group 님, 2018년 9월 5일
Dear guest, We would like to thank you for staying in Esperos Mare, member of Esperia Group, and also for sharing your experience from here. We are very happy to hear that you enjoyed your stay here and we hope that we will see you again in the future! Kind Regards

8/10 - 좋아요

Stéphanie-luca 님, PARIS

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
HOTEL QUI TIENT SES PROMESSES
Nous revenons tout juste d'un séjour de 15 jours à l'hotel Esperos Mare Palace. La situation et la configuration du complexe est excellente. A 3 km de Faliraki, lieu touristique par excellence avec sa belle plage de sable fin et ses magasins de bords de mer. Idéal pour les enfants et les adultes car de nombreuses activités nautiques sont proposées. L'hotel propose également de nombreuses activités, sportives et nautiques. Une équipe d'animation adorables avec des animateurs bon enfant. Merci Clara et Raoul pour votre gentillesse. Les cours s'adaptent à tous les niveaux et les animateurs sont dévoués. ,-) En ce qui concerne les chambres et l'hôtel en général, un énorme bonus à la propreté. J'ai rarement vu des établissements aussi propres. Les infrastructures extérieures et notamment les wc a proximité des piscines et de la plage sont impeccables à toutes heures de la journée. L'hôtel dispose de 2 piscines extérieures (une où se font les cours d'aquagym et une autre pour les clients qui souhaitent plus de calme). Tout est pensé pour offrir à la clientèle une ambiance différente. Un couloir de nage extérieur avec des bouées à disposition pour retrouver son âme d'enfant et une piscine intérieure située près du spa et de l'espace fitness. Autre point positif, la plage et ses nombreux transats. Inutile de se lever à l'aube pour avoir un transat. Et enfin, un grand merci à Markos qui nous a accueilli avec la plus grande gentillesse. Le buffet est extraordinaire et varié. Bravo !
2018년 8월에 15박 숙박함
답변 제공: Kostas, Marketing Department of Esperia Group 님, 2018년 9월 5일
Dear guest, Thank you for your preference in Esperos Mare, and also for your review. We are glad that you were satisfied with your stay here and especially with our facilities, the cleanliness and our animation team. We hope that we will see you again in the future! Kind Regards

10/10 - 훌륭해요

Hazal

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good vacation
Our vacation was so good in esperos mare. Rooms were very clean and comfortable. Foods were amazing. We really enjoy our stay in the hotel. Thanks for everything.
2018년 7월에 4박 숙박함
답변 제공: Kostas, Marketing Department of Esperia Group 님, 2018년 9월 5일
Dear guest, Thank you for your preference and for your review. We are very happy to hear that you enjoyed your stay here . We hope that we will see you again in the future! Kind Regards

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 8월에 16박 숙박함
답변 제공: Kostas, Marketing Department of Esperia Group 님, 2018년 8월 24일
Dear guest, Thank you for your preference and for your review. We are very happy to hear that you enjoyed your stay here . We hope that we will see you again in the future! Kind Regards