2 개의 야외 수영장, 수영장 파라솔, 일광욕 의자

미트시스 로도스 빌리지 여행 후기

5 out of 5
미트시스 로도스 빌리지
Kiotari, Rhodes, Rhodes

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 197개 이용 후기 중 105개" "
평점 8 - 좋아요. 197개 이용 후기 중 60개" "
평점 6 - 괜찮아요. 197개 이용 후기 중 22개" "
평점 4 - 별로예요. 197개 이용 후기 중 5개" "
평점 2 - 너무 별로예요. 197개 이용 후기 중 5개" "

8.8/10

청결 상태

8.8/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

8/10 - 좋아요

Daniel

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wir haben eine wunderschöne Woche im Mitsis Village Hotel verbracht. Das Buffet ist sehr umfangreich und das All-Inclusive Angebot lässt keine Wünsche offen, sogar am Strand, welcher gut zu Fuss erreichbar ist, wird man nicht verdursten ;) Die In-House Autovermietung, sowie die Motovermietung gegenüber sind perfekt und kostengünstig, um die Insel zu erkunden. Vielen Dank für diese schönen Tage auf Rodos!
2023년 9월에 7박 숙박함
답변 제공: Mitsis Rodos Village team 님, 2023년 10월 21일
Dear valued guest, thank you for taking the time to post your review. We are delighted to know that you enjoyed your stay with us. We hope to provide you another great stay in the near future.

6/10 - 괜찮아요

Darren Andrew

2023년 8월에 12박 숙박함
답변 제공: Mitsis Rodos Village team 님, 2023년 10월 21일
Dear valued guest, thank you for taking the time to post your review. We are delighted to know that you enjoyed your stay with us. We hope to provide you another great stay in the near future.

6/10 - 괜찮아요

Naor

별로예요: 청결 상태, 직원 및 서비스
2023년 8월에 5박 숙박함
답변 제공: Mitsis Rodos Village team 님, 2023년 10월 21일
Dear valued guest, thank you for taking the time to post your review. We are delighted to know that you enjoyed your stay with us. We hope to provide you another great stay in the near future.

8/10 - 좋아요

Konstatinoe

2023년 8월에 2박 숙박함
답변 제공: Mitsis Rodos Village team 님, 2023년 10월 21일
Dear valued guest, thank you for taking the time to post your review. We are delighted to know that you enjoyed your stay with us. We hope to provide you another great stay in the near future.

10/10 - 훌륭해요

Marlene

2023년 7월에 7박 숙박함

10/10 - 훌륭해요

AV

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Resort meraviglioso! Siamo stati benissimo e ci ritorneremo sicurante! La struttura è situata a pochi passi da una splendida spiaggia di sabbia che vanta un mare cristallino. Si nota che il complesso è stato completamente rinnovato di recente, decorato in stile moderno, sobrio ed elegante. Spazi comuni ben curati. La camera familiare molto spaziosa e luminosa, ben arredata, letti comodissimi e un bel bagno ampio. Pulizia impeccabile. Personale molto gentile e disponibile, ci hanno accolto in maniera calorosa e hanno soddisfatto appieno ogni nostra esigenza. Ristorazione eccellente, sia il ristorante a buffet che le opzioni à la carte. Kiotari è una località davvero molto interessante e l’isola di Rodi è stupenda. Consigliatissimo!!!!
2023년 7월에 7박 숙박함

8/10 - 좋아요

Jerome Philippe

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Les chambres de l’hôtel sont spacieuses propre et la literie est de bonne qualité. Le personnel de nettoyage est absolument adorable et très gentil
2023년 7월에 6박 숙박함

10/10 - 훌륭해요

Felipe

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Hotel was super amazing, food, staff, room BUT one thing that really affected a little bit our experience was the people reserving the seats by the pool at 7am with their towels and then showing up around 11-12 and complaining and/or being rude if someone took their spot. Hotel should be more pro-active with this situation. But all the rest was absolutely amazing.
2023년 7월에 6박 숙박함

8/10 - 좋아요

Emilia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 7박 숙박함

8/10 - 좋아요

Ferhat

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 4박 숙박함

10/10 - 훌륭해요

Anja

2023년 6월에 1박 숙박함

10/10 - 훌륭해요

AV

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Struttura rinnovata, ubicata in posizione molto vicina alla spiaggia, basta fare due passi. Ambiente curato e moderno. Camera ampia e spaziosa, con una bella vista mare. Massima pulizia. La ristorazione a buffet è davvero eccellente. Personale gentile e disponibile. Torneremo senz’altro! Consigliatissimo!
2023년 5월에 7박 숙박함

8/10 - 좋아요

Michael

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fin oplevelse, dog manglede det sidste.
Generelt rigtig dejligt ophold. Alt fra modtagelse, ventetid osv. gik godt. Værelset var rent og god variation i all inclusive inklusiv gode muligheder for ala carte i deres mange restauranter. Personalet var rigtig søde, og altid hjælpsomme. Eneste minus, var at vi havde booket værelse med privat pool. Poolen var dog beskidt og det lignede ikke den var blevet rengjort. Der var mange døde insekter i. Vi brugte ikke poolen en eneste gang. Og var forbi reception 1 gang og ringede 1 gang og bad om rengøring af poolen. Men det virkede ikke til de helt forstod det. Ærgeligt når man betaler ekstra for den, men ikke kan bruge den. Ellers et dejligt hotel.
2023년 5월에 3박 숙박함

10/10 - 훌륭해요

Morgan Elaine

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
loved the sea view bungalow we stayed in! it was modern and close to a pool as well as dinning and the beach!!! however, i didn't think the other rooms looked as up to date. I didn't see the inside but the outside looked a little ran down
2023년 5월에 6박 숙박함

2/10 - 너무 별로예요

Y O

단체 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스, 객실의 편안함
Worst experience ever for a 5 star hotel
Its my worst trip so far. The room allocated to me was fly infested and a bird nest right in front of our door with bird poop all over the front of our room and the birds flying over our heads as we entered and left the room which made me very uncomfortable. I also had over 20 flies on the ceiling of the room. I requested for a room swap but was told it was impossible. This i did at about 3pm on friday and then 11pm. The first time i was told there wasnt any availability until the next day. Whan we got to the room later in the evening, i was accused of coming to later to complain so my room will have to be sprayed at past midnight after waiting for over an hour. Ibwas also offered a sister hotel at past midnight. Nothing was done until i brought out my phone to record. I didn't get any audience until about 2am and didn't do to bed until about 4am when they offered me a room. Porter even mentioned that i will be moved again after 2 nights and i said no. This is unacceptable and made my experience really unpleasant and was unsettled for the first 2 days.
2023년 4월에 4박 숙박함
답변 제공: MK 님, 2023년 5월 3일
Dear Guest,We apologize for the unpleasant experience you had during your stay at our hotel. We take all feedback seriously and appreciate you bringing this to our attention.Please note that our hotel is in the countryside, and as such, we take great care to preserve the natural environment and wildlife in the area. We are certified with Travelife, which is a certification that recognizes our commitment to sustainability and responsible tourism.Regarding the issue with flies and bird droppings in front of your room, we understand how uncomfortable this must have been for you. We do our best to keep our rooms clean and free of pests, but sometimes issues like these can arise due to our location in the countryside.Thank you for your understanding, and we hope to have the opportunity to welcome you back to our hotel in the future.We apologize for any inconvenience caused by our inability to immediately switch your room, as soon as we had availability, we were able to change your room. We understand that this may have taken longer than you would have liked, and for that, we apologize. However, we do our best to accommodate all of our guests' needs as quickly as possible, and we are glad that we were ultimately able to provide you with a more comfortable room.Once again, we apologize for any discomfort you experienced during your stay. We hope that you will give us another chance to provide you with a more enjoyable stay in the future.Yours SincerelyMitsis Rodos Village

6/10 - 괜찮아요

Jeevan Kumar

좋아요: 편의 시설/서비스
2023년 4월에 2박 숙박함

10/10 - 훌륭해요

Stefan

2022년 10월에 8박 숙박함

8/10 - 좋아요

Olivia

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is a perfect hotel for solo travellers. I would definitely visit again but in early summer as the majority of the excursions, bars and boat trips were shut as it was approaching off season. This is definitely a 4* hotel (not 5* yet) I think the food in the main restaurant lets it down. Pro's: - Clean and tidy room and a lovely modern bathroom with daily house keeping. - Beachfront hotel with multiple pools, lounge area's and daytime/evening activities for all ages. - Excellent customer service from all staff *(Jeta, Andreas, Vasileios, Arland and Erion)* Cons: - Extremely difficult to get a booking at the A la Carte restaurants (I had to repeatedly speak to the restaurant management to get 1 on my final day). - 1 hour taxi ride/2 hour bus ride to the main Old town/Airport

10/10 - 훌륭해요

Maria

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Kan rekommenderas.
Vi trivdes väldigt bra på hotellet! God och mkt mat. Rent och fint. Bra service. Trevlig personal. Inget att klaga på alls. 5 ⭐️⭐️⭐️⭐️⭐️
2022년 10월에 7박 숙박함

8/10 - 좋아요

Nazz

연인과의 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely hotel very clean and staff were friendly especially spiros
2022년 10월에 4박 숙박함

6/10 - 괜찮아요

Frédéric

가족 여행
좋아요: 직원 및 서비스, 객실의 편안함
Entre agréable et décevant
Hôtel agréable mais quand on regarde les détails ça devient vite décevant. Chambre: Nous avons séjourné dans une chambre ‘’Superior Family Sharing Pool’’ mais j’ai vite regretté d’avoir réservé ce type de chambre. Première déception la taille de la piscine ne correspond pas à la photo que l’hôtel vend sur son site et l’entretien laisse vraiment à désirer, juste au-dessus de notre terrasse un grand bougainvillier, résultat tous les jours des pétales de fleurs tombe sur la terrasse ainsi que dans la piscine et on nettoie 1 jours sur 4. En plus la terrasse était très bruyante. Sinon autre détail esthétique le carrelage en mauvais état ne donnent pas un air de chambre supérieure. Sinon point positif la literie très bonne ainsi que l’espace et de nombreux rangements. Restauration,Bar Plusieurs restaurants à la carte très agréable. Restaurant principal toujours beaucoup de choix, les plats était bon et varié avec soirée à thème. Service au top très bien organisé personnel agréable et souriant. Plusieurs bars avec des boissons et cocktails de bonne qualité. Piscine et plage L’hôtel possède 2 piscines mais j’aurais aimé que la zone piscines soit un peu plus soigné surtout le sol. Il y a aussi une grande plage avec un bar et un four à pizza très pratique. Par contre j’étais choqué de l’état des transats beaucoup sont défectueux en plus d’être peu confortable. Animation Animé par le club Coralia ils y a des activités tout au long de la journée ainsi qu’un spectacle le soir.
2022년 10월에 10박 숙박함

8/10 - 좋아요

Kaisa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Ylempi allasalue selvästi ns vanhempaa osaa, mutta kaikinpuolin siisti. Tennis- ja koripallokenttä olivat vähän huonokuntoisia, samoin pingispöytä oli sijoitettu syrjään. Ruoka oli hyvää ja muuten oikein hyvä hotelli.
2022년 10월에 7박 숙박함
답변 제공: Mitsis Rodos Village Beach Hotel & Spa 님, 2022년 10월 24일
Dear valued guest, thank you for choosing our hotel for your vacation. It is very important for us to get such a great feedback from our guests. We are happy to know that you appreciated every aspect of our services and facilities.Your comments and suggestions are highly appreciated and will be taken into consideration in our constant effort to improve our services and facilities.Yours sincerely,

10/10 - 훌륭해요

Ralf

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Bis auf den Concierge desk war alles in Ordnung
2022년 10월에 7박 숙박함
답변 제공: Mitsis Rodos Village Beach Hotel & Spa 님, 2022년 10월 17일
Dear valued guest, On behalf of all the staff of the hotel Mitsis Rodos Village we want to thank you for taking the time to share wrote experience of your visit to our hotel.Your positive comments are of great value to us and we assure that they will be shared with all the staff of the hotel. We are glad that the staff of the entire hotel were able to meet your expectations. Also excellent to know that our services and facilities have been more than satisfactory.We hope you will be back at our hotel in the near future.Kind Regards,

10/10 - 훌륭해요

Emily

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 10월에 7박 숙박함
답변 제공: Mitsis Rodos Village Beach Hotel & Spa 님, 2022년 10월 17일
Dear valued guest, On behalf of all the staff of the hotel Mitsis Rodos Village we want to thank you for taking the time to share wrote experience of your visit to our hotel.Your positive comments are of great value to us and we assure that they will be shared with all the staff of the hotel. We are glad that the staff of the entire hotel were able to meet your expectations. Also excellent to know that our services and facilities have been more than satisfactory.We hope you will be back at our hotel in the near future.Kind Regards,

6/10 - 괜찮아요

Placido

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Le personnel du restaurant ainsi que les buffets étaient super! En revanche, la propreté en général, ainsi que le staff qui nettoie les chambres laissent vraiment à désirer. Je ne comprends pas comment on peut évaluer un hôtel comme celui-ci 5 étoile, très décevant.
2022년 9월에 15박 숙박함
답변 제공: Mitsis Rodos Village Beach Hotel & Spa 님, 2022년 10월 17일
Dear valued guest, Thank you for sharing your impressions online. It is our pleasure to know you had a great time in our property. Our aim is always to achieve a high standard and provide the best service to our guests, and we are delighted that we were once again able to meet your expectations with our facilities, culinary offer and entertainment. We are proud that our team was able to impress you with their hospitality and friendliness and it would be my pleasure to pass on your compliments to each and every one of them. I am sure it will motivate them to continue the good service.We look forward to welcoming you back in the near future.

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hyggelig hotel med glade og venlige personale.
Hyggelig hotel med glade og venlige personale. Hotellet havde 6 gode restauranter som gjord at vi havde fornøjelsen af varierende madoplevelser. Vi fik et værelse lidt langt væk fra hovedbygningen, som gjord at vi havde en dejlig ro. Dog var den del af hotellet lidt gamle og slidt. Resten af hotellet var fremragende.
2022년 10월에 7박 숙박함
답변 제공: Mitsis Rodos Village Beach Hotel & Spa 님, 2022년 10월 17일
Dear valued guest, On behalf of all the staff of the hotel Mitsis Rodos Village we want to thank you for taking the time to share wrote experience of your visit to our hotel.Your positive comments are of great value to us and we assure that they will be shared with all the staff of the hotel. We are glad that the staff of the entire hotel were able to meet your expectations. Also excellent to know that our services and facilities have been more than satisfactory.We hope you will be back at our hotel in the near future.Kind Regards,Mitsis Rodos Village team

8/10 - 좋아요

Helge

2022년 9월에 15박 숙박함

2/10 - 너무 별로예요

Mehmet Ali 님, Islington

연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Oh I have so much to say about this hotel it's literally unreal. Firstly I would like to start with the only positive which was most staff was really nice really friendly smiley and helpful few from the Crepe place was really annoying as they take order and forget about you and loads of people come and go and your still waiting then when it finally comes cause you get up and tell them they forget your knife and fork then they forget your drink I was very angry that day for the service they provided. There is also a young girl who smiles at you and as soon as she walks away gives a dirty look she saw me looking when she kept doing it. Next the rooms like its so bad that it was falling apart the sockets were coming off literally from the wall with our chargers. The toilet wouldn't flush there was ant infestation in the room everyday it was disgusting I found ant in the bed 3 times which made me itch all night. I called the front desk waited more then an hour no one showed then called again and told them i have been waitinf and not putting my son to sleep cause of them they came sprayed something which did not work. The hotek is not sound proof like I don't want to hear the couple upstairs having sex it was just disgusting and uncomfortable. The pool was all around the hotel which is a journey from one to the other which was not nice. It took us literally 10min to get to the main area everyday for food. Pools are small for the amount of people they have. The beach is not 2min
2022년 9월에 7박 숙박함
답변 제공: Stelios Matsigkos General Manager 님, 2022년 10월 3일
Dear Ali, Thank you for sharing your holiday impressions online. We are sorry to read that we did not live up to your expectations. Our goal was to provide you with an exceptional stay and as it seems we failed to do so.Please accept our sincere apologies.Thank you again for your valuable feedback. We hope that will have the honor of welcoming you back in one of Mitsis Properties in the future.Kind Regards,

10/10 - 훌륭해요

malka

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2022년 9월에 3박 숙박함
답변 제공: General Manager 님, 2022년 9월 28일
Dear valued guest, Thank you very much for sharing the details of your fantastic experience with us. I am very happy knowing you had a tremendously enjoyable stay with us again. We strive to provide our guests with exemplary stays from start to finish so I am very happy knowing you had a lovely time. You are always welcome to spend more family moments in Mitsis Rodos Village Beach Hotel & SpaKind regards,Stelios MatsigkosGeneral Manager

10/10 - 훌륭해요

Bianca

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 9월에 5박 숙박함

6/10 - 괜찮아요

Harel

2022년 9월에 5박 숙박함
답변 제공: Mitsis Rodos Village Beach Hotel & Spa 님, 2022년 9월 28일
Dear valued guest, thank you for choosing our hotel for your vacation.We are sorry to read that we did not live up to your expectations. Our goal was to provide you with an exceptional stay and as it seems we failed to do so.Thank you again for your valuable feedback.We hope that will have the honor of welcoming you back in one of Mitsis Properties in the future.Kind Regards,Mitsis Rodos Village team

10/10 - 훌륭해요

Katelyn

2022년 8월에 5박 숙박함
답변 제공: Mitsis Rodos Village Beach Hotel & Spa 님, 2022년 9월 1일
Dear Valued guest, Thank you for commenting on Expedia. We aim to delight and provide all our guests with the highest standards in service and well know Greek hospitality and our staff go to great lengths to ensure that our guests are given the attention and comfort they deserve.We hope you will be back at our hotel in the near future.Kind Regards,Stelios Matsigkos General Manager

6/10 - 괜찮아요

Carlos

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Bon établissement mais service moyen, le service etait parfois un peu long et pas mal d'erreurs dans les commandes prises. Parfois l' hygiène etait limite (restauration à côté de la piscine où le personnel ne portait pas de gants et manipulait directement la nourriture à mains nues). La qualité des cocktails n'était pas constante et souvent les ingrédients manquaient.
2022년 7월에 6박 숙박함
답변 제공: Mitsis Rodos Village Beach Hotel & Spa 님, 2022년 9월 1일
Dear Carlos, Thank you for choosing us for your vacation and for your time spent on writing a review, your opinion is very important to us. We are very pleased to know that overall you stayed satisfied with your vacation in our hotel, more specifically, with the facilities. Through our years of experience, we have concluded that our guests are the ones who really give us the true insights and allow us to reach the highest standards for our services and accommodation. We always take under serious consideration every comment given to us and through it most of the times we start seeing things from a different angle.Our aim is to make each guest’s experience sincerely and genuinely caring and welcoming with a warm Greek family spirit. We invite our guests to explore new ways of enjoyment and live their holidays with enthusiasm.Under the slogan “Create your own story”, our brand philosophy aims to capture the very purpose of our existence: to offer a world of delightful premium-quality holiday experiences, where you can embrace your own perspective of enjoyment and fulfilment.Your comments and suggestions are highly appreciated and will be taken into consideration in our constant effort to improve our services and facilities.Yours sincerely,Stelios MatsigkosGeneral Manager

10/10 - 훌륭해요

Anestis

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 8월에 7박 숙박함
답변 제공: Mitsis Rodos Village Beach Hotel & Spa 님, 2022년 9월 1일
Dear Valued guest, Thank you for commenting on Expedia. We aim to delight and provide all our guests with the highest standards in service and well know Greek hospitality and our staff go to great lengths to ensure that our guests are given the attention and comfort they deserve.We hope you will be back at our hotel in the near future.Kind Regards,Stelios Matsigkos General Manager

6/10 - 괜찮아요

Dusan

연인과의 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Das Hotel ist sehr schön gelegen und nahe am Meer. Da wir in der Saison (August) gebucht hatten, gab es sehr viele Menschen im Hotel. Das Personal war jedoch trotz dem hohen Druck jederzeit freundlich und hilfsbereit. Wir bekamen eine Junior Suite, obwohl wir ein normales Standartzimmer mit Meerblick gebucht hatten. Somit hatten wir einen perfekten Start. Danke nochmals dafür. Einzig die Sauberkeit in den Zimmern hat mich enttäuscht. Die Bettlaken wurden nie gewechselt, obwohl wir den Zettel auf das Bett gelegt haben. Wir konnten nie am Pool liegen, da bereits früh am Morgen alle reserviert waren. Dafür haben wir die Liegen am Meer, Kiotari Beach sehr genossen.
2022년 8월에 7박 숙박함
답변 제공: Mitsis Rodos Village Beach Hotel & Spa 님, 2022년 9월 1일
Dear Bob, Thank you for choosing us for your vacation and for your time spent on writing a review, your opinion is very important to us. We are very pleased to know that overall you stayed satisfied with your vacation in our hotel, more specifically, with the facilities and our friendly staff. Through our years of experience, we have concluded that our guests are the ones who really give us the true insights and allow us to reach the highest standards for our services and accommodation. We always take under serious consideration every comment given to us and through it most of the times we start seeing things from a different angle.Our aim is to make each guest’s experience sincerely and genuinely caring and welcoming with a warm Greek family spirit. We invite our guests to explore new ways of enjoyment and live their holidays with enthusiasm.Under the slogan “Create your own story”, our brand philosophy aims to capture the very purpose of our existence: to offer a world of delightful premium-quality holiday experiences, where you can embrace your own perspective of enjoyment and fulfilment.Your comments and suggestions are highly appreciated and will be taken into consideration in our constant effort to improve our services and facilities.Yours sincerely,Stelios MatsigkosGeneral Manager

6/10 - 괜찮아요

Matthew

가족 여행
좋아요: 청결 상태
Not a 5 star hotel - 4 at best. Some areas were lovely - we had a nice, comfortable room etc. However, there are just not enough staff and those that are there are over worked (probably under paid) and not happy! That said, Entertainment staff worked very hard and were very friendly - the staff seemed to be trying their best but let down by senior management! It is a 20/30 minute queue for a drink at the bar in the evening. The A la carte restaurant are not fine dining but just the lunch time bars turned into areas to serve food prepared in the main kitchen. That said, Rhodes was lovely and location of the hotel is good.
2022년 7월에 9박 숙박함
답변 제공: Mitsis Rodos Village Beach Hotel & Spa 님, 2022년 9월 1일
Dear Matthew, Thank you for choosing us for your vacation and for your time spent on writing a review, your opinion is very important to us. We are very pleased to know that overall you stayed satisfied with your vacation in our hotel, more specifically, with the facilities. Through our years of experience, we have concluded that our guests are the ones who really give us the true insights and allow us to reach the highest standards for our services and accommodation. We always take under serious consideration every comment given to us and through it most of the times we start seeing things from a different angle.Our aim is to make each guest’s experience sincerely and genuinely caring and welcoming with a warm Greek family spirit. We invite our guests to explore new ways of enjoyment and live their holidays with enthusiasm.Under the slogan “Create your own story”, our brand philosophy aims to capture the very purpose of our existence: to offer a world of delightful premium-quality holiday experiences, where you can embrace your own perspective of enjoyment and fulfilment.Your comments and suggestions are highly appreciated and will be taken into consideration in our constant effort to improve our services and facilities.Yours sincerely,Stelios MatsigkosGeneral Manager

8/10 - 좋아요

Lasse

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Overall a good experience
2022년 7월에 9박 숙박함
답변 제공: Mitsis Rodos Village Beach Hotel & Spa 님, 2022년 9월 1일
Dear Valued guest, Thank you for commenting on Expedia. We aim to delight and provide all our guests with the highest standards in service and well know Greek hospitality and our staff go to great lengths to ensure that our guests are given the attention and comfort they deserve.We hope you will be back at our hotel in the near future.Kind Regards,Stelios Matsigkos General Manager

10/10 - 훌륭해요

Johan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 6월에 4박 숙박함
답변 제공: Mitsis Rodos Village Beach Hotel & Spa 님, 2022년 9월 1일
Dear Valued guest, Thank you for commenting on Expedia. We aim to delight and provide all our guests with the highest standards in service and well know Greek hospitality and our staff go to great lengths to ensure that our guests are given the attention and comfort they deserve.We hope you will be back at our hotel in the near future.Kind Regards,Stelios Matsigkos General Manager

10/10 - 훌륭해요

Kassim

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 7월에 9박 숙박함
답변 제공: Mitsis Rodos Village Beach Hotel & Spa 님, 2022년 9월 1일
Dear Valued guest, Thank you for commenting on Expedia. We aim to delight and provide all our guests with the highest standards in service and well know Greek hospitality and our staff go to great lengths to ensure that our guests are given the attention and comfort they deserve.We hope you will be back at our hotel in the near future.Kind Regards,Stelios Matsigkos General Manager

8/10 - 좋아요

Mathilde

단체 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
2022년 7월에 7박 숙박함
답변 제공: Mitsis Rodos Village Beach Hotel & Spa 님, 2022년 9월 1일
Dear valued guest, thank you very much for the review. Glad you are enjoying your stay!We strive to provide our guests with exemplary stays from start to finish so I am very happy knowing you have a lovely time.Yours sincerely,Stelios MatsigkosGeneral Manager

6/10 - 괜찮아요

Rekha Ajay

가족 여행
별로예요: 숙박 시설 상태 및 시설
A nice hotel but not 5 star by any means. Reception area is lovely but that is about all. Chlorine pool very noisy and dirty, salt pool has very very uncomfortable sun loungers and most are broken. You have to wake up at 6:30am to get a lounger for the day, not enough for the number of guests. Restaurants must be pre-booked before going otherwise you’ll be lucky enough to eat at an al-la carte. Some staff were lovely but the most we very moody and hardly smiled making it feel uncomfortable. We asked one how he was and his response was ‘I’m not good’. Towel drop is in the basement under reception so it’s far to go daily to change the towels especially if your room is at the top of the resort. Food was nice in the restaurants but the buffet was hit and miss. The que for drinks was always long and drinks were not 5 star, more like 2 or 3 star. Cheap cheap alcohol. Our room was clean but friends we met said they had ants in their room. Under the bed was very dusty and the cleaner didn’t make the bed properly everyday. Overall an ok hotel with nice views but it does not deserve 5 star. Wouldn’t go back.
2022년 7월에 7박 숙박함
답변 제공: Mitsis Rodos Village Beach Hotel & Spa 님, 2022년 9월 1일
Dear valued guest, Thank you for choosing us for your vacation and for your time spent on writing a review, your opinion is very important to us. We are very pleased to know that overall you stayed satisfied with your vacation in our hotel, more specifically, with the facilities and the culinary offer. Through our years of experience, we have concluded that our guests are the ones who really give us the true insights and allow us to reach the highest standards for our services and accommodation. We always take under serious consideration every comment given to us and through it most of the times we start seeing things from a different angle. You witnessed yourself that our aim is only our guests well-being and for that reason we try to do as effective as possible in managing your requests and notes. Thank you for pointing out certain things and for allowing us to make them right for you and for the guests to come.Our aim is to make each guest’s experience sincerely and genuinely caring and welcoming with a warm Greek family spirit. We invite our guests to explore new ways of enjoyment and live their holidays with enthusiasm.Under the slogan “Create your own story”, our brand philosophy aims to capture the very purpose of our existence: to offer a world of delightful premium-quality holiday experiences, where you can embrace your own perspective of enjoyment and fulfilment.Your comments and suggestions are highly appreciated and will be taken into consideration in our constant effort to improve our services and facilities.

10/10 - 훌륭해요

snir

2022년 6월에 4박 숙박함
답변 제공: MK 님, 2022년 7월 10일
Dear Valued guest, thank you for spending time to post a review about your recent stay. Thank you for taking the time to share this with our team. I am glad to read the nice words about our hotel's location, facilities, theme restaurants and our professional animation team. However, let us point out that our hotel has been multiple-times awarded for its premium service, excellent facilities and the overall experience offered to each and every one of our guests. We are passionate about offering you rich culinary experiences in the all-inclusive and à la carte restaurants of our hotels & resorts, inspired by the Greek and international cuisine, always accompanied with the most exquisite drinks and cocktails to please the most demanding palates. Each season we upgrade our F&B offerings with the commitment to serve the experiential needs of the international traveler. 24h All-inclusive service, Greek breakfast, certified by TUV Hellas and officially awarded by the Hellenic Chamber of Hotels, espresso, cappuccino and freshly squeezed orange juice are served during breakfast, Brunch à la carte, afternoon tea time, vegetarian corner at the main restaurant and theme nights at the main restaurant are only a few of the offerings our guests may enjoy during their stay. We are proud to be a hotel member of Greece’s largest privately-owned hotel chain, Mitsis Hotels, a tourism pioneer for over 40 years now, making its own mark on Greece’s tourist industry, driven by a customer – centered philosophy and the promise of an unparalleled holiday experience. We regret that your experience was not as fulfilling as expected, as our intention is to offer our guests great memories and experiences, creating one unique impression that makes them all coming back each year. Your comments and suggestions are highly appreciated and will be taken into consideration in our constant effort to improve our services and facilities. Kind Regards, Mitsis Rodos Village team

6/10 - 괜찮아요

cleto

별로예요: 청결 상태, 직원 및 서비스
Bellissima struttura , illuminazione serale stupenda, spettacoli serali molto belli , bella l'idea di avere tanti ristoranti a tema, bellissime le piscine e gli scivoli. Parcheggio ampio . Purtroppo il personale non è all'altezza del posto spesso anche scontroso, siamo arrivati in albergo di pomeriggio e la camera era sporca, inoltre due giorni dopo non hanno pulito la camera , alla mia richiesta di spiegazioni mi hanno detto che se n'erano dimenticati (assurda come risposta), il frigorifero dopo 3 giorni si è rotto e non lo hanno riparato nonostante la mia segnalazione, insomma si tratta di un cinque stelle e ho prenotato una family suite, per quello che ho pagato non ho avuto un servizio all'altezza del nome e della tariffa pagata. Inoltre nessuno del personale parlava italiano neanche l'animazione quindi i miei figli sono stati emarginati, nonostante nella descrizione della struttura fosse scritto che tra le lingue parlate dal personale c'era anche italiano.
2022년 6월에 7박 숙박함

10/10 - 훌륭해요

PIERINA

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 5월에 10박 숙박함

10/10 - 훌륭해요

Amanda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Beautiful as always ❤️
2022년 4월에 7박 숙박함

8/10 - 좋아요

Michaël

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Bon séjour dans l’ensemble. L’hôtel est beau. Cependant il manque d’animations. Piscine non chauffée, regrettable en mi saison.
2022년 4월에 7박 숙박함

10/10 - 훌륭해요

Juergen 님, Raunheim

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Tolle Lage super Service. Wir kommen gerne wieder.
2022년 4월에 7박 숙박함

10/10 - 훌륭해요

Naomi Katoka

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Mitsis Rhodes village est un établissement parfait pour des vacances détente ! Le personnel de l’hôtel est merveilleux et tout est excellent ! Je ne peux que vous conseiller cet hôtel
2022년 4월에 5박 숙박함

10/10 - 훌륭해요

Gustavo

2022년 4월에 4박 숙박함

8/10 - 좋아요

Sigfrid

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2021년 10월에 1박 숙박함
답변 제공: Mitsis Rodos Village Beach Hotel & Spa 님, 2021년 11월 3일
Dear valued guest, Thank you for taking the time rating us on Expedia. It is our pleasure to know you had a great time in our property and you want to come back. We trust to welcome you back again soon. Kind Regards, Stelios Matsigkos General Manager