로비

모텔 6 리치먼드, VA - 미들로디언 턴파이크 여행 후기

2 out of 5

이용 후기

6.6
평점 10 - 훌륭해요. 470개 이용 후기 중 129개" "
평점 8 - 좋아요. 470개 이용 후기 중 102개" "
평점 6 - 괜찮아요. 470개 이용 후기 중 89개" "
평점 4 - 별로예요. 470개 이용 후기 중 42개" "
평점 2 - 너무 별로예요. 470개 이용 후기 중 108개" "

6.6/10

청결 상태

7.0/10

직원 및 서비스

6.2/10

편의 시설/서비스

6.4/10

숙박 시설 상태 및 시설

6.6/10

친환경

이용 후기

10/10 - 훌륭해요

Julio

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 24일
Hello Julio,We are thrilled to hear that you had a fantastic stay with us! If you have any further comments or suggestions, please don't hesitate to reach out to us. We look forward to welcoming you back soon!

10/10 - 훌륭해요

Sharlena

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was clean. And front desk was awesome
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 9일
Hello Sharlena,Thank you for sharing your positive experience regarding the cleanliness and our front desk team. We strive to provide exceptional service, and we hope to welcome you back soon.

4/10 - 별로예요

Teresa

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
Easy access. Didn't like the water smelled like sewer. We were uncomfortable eve brushing our teeth in it. 2 bars of soap no shampoo or conditioner.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 9일
Hello Teresa,We appreciate your feedback regarding easy access to our hotel. We regret to hear about your experience with the water quality and amenities provided. Your input is valuable for us to improve our services in the future.

10/10 - 훌륭해요

Stiven

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 20일
Hello Stiven,We are thrilled to hear that you enjoyed your stay with us! We hope to welcome you back soon for another wonderful experience.

6/10 - 괜찮아요

Josh

For what it is it’s decent enough for a night or two, wouldn’t recommend only because there’s a bar across the parking lot that blasts music until 2 am which sounds like the music is in your room
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 6일
Hello Josh, Thank you for sharing your feedback regarding your recent stay. We apologize for any inconvenience caused by the noise from the neighboring bar. Our team strives to provide a comfortable environment, and we regret that this issue affected your stay. We appreciate your understanding of the external factors beyond our control.

2/10 - 너무 별로예요

David

2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 22일
Hello David, We're sorry to hear that your experience didn't meet your expectations. Please feel free to contact us directly to discuss any concerns you may have had during your stay. Your feedback is valuable to us.

2/10 - 너무 별로예요

Meghan

출장 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Staff was super kind and accommodating but the area is very questionable and the bar in front of it was blaring music until 2am. Exceptionally loud and I got 3 hours of sleep because of it
2024년 1월에 2박 숙박함
답변 제공: Manager 님, 2024년 1월 17일
Hello Meghan, Thank you for sharing your experience with us. We appreciate your kind words about our staff. We understand that the noise from the nearby bar affected your sleep. We apologize for any inconvenience caused and appreciate your understanding. We hope to have the opportunity to welcome you back in the future and provide you with a more peaceful stay.

10/10 - 훌륭해요

Stiven

2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 13일
Hello Stiven,Thank you for choosing our hotel for your stay. We are delighted to hear that you had a wonderful experience with us. If you have any further feedback or if there is anything else we can assist you with, please do not hesitate to reach out to us. We hope to welcome you back soon for another great stay!

8/10 - 좋아요

Steven

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 16일
Hello Steven,Thank you for choosing our hotel for your recent stay! We appreciate your positive rating and hope you had a great experience with us. If you have any further feedback or suggestions, please don't hesitate to reach out to us directly. We value your input and look forward to welcoming you back in the future.

8/10 - 좋아요

Geonna

좋아요: 직원 및 서비스
2023년 12월에 2박 숙박함
답변 제공: Manager 님, 2023년 12월 7일
Hello Geonna,We're glad to hear that you had a positive experience during your stay with us. Should you have any further feedback or comments, please don't hesitate to reach out to us directly. We value your input and look forward to welcoming you back in the future.

6/10 - 괜찮아요

Cyndi

가족 여행
별로예요: 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 6일
Hello Cyndi,Thank you for choosing our hotel for your recent stay. We value all guest experiences and would appreciate any specific feedback you can provide. Please reach out to us directly so we can address any concerns you may have had during your visit. We hope to have the opportunity to welcome you back in the future.

2/10 - 너무 별로예요

Kathleen

Bed is very uncomfortable and the tv doesnt work. Thats all I wanted, was a place to sleep for the weekend, and a tv to watch. Thank goodness I have a laptop and Aleve for my back.
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 6일
Hello Kathleen, Thank you for staying with us and sharing your feedback. We're sorry to hear that the bed didn't meet your expectations and that you experienced issues with the TV. We appreciate your resourcefulness in using your laptop and Aleve for comfort. We value your input and will share it with our team for review.

8/10 - 좋아요

Mark

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
No shampoo or conditioner. Just a bar of soap. Didnt see any vending machines or place on the property to buy drinks and snacks.
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 30일
Hello Mark,Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced during your stay regarding the absence of shampoo and conditioner in your room. Your comments have been duly noted for future improvement opportunities. Furthermore, please note that we do not have vending machines on the property; however, our front desk is available 24/7 and our team is always happy to assist with any requests you may have.

10/10 - 훌륭해요

Donte

2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 19일
Hello Donte,We appreciate you taking the time to rate our hotel. We are delighted that you had an excellent experience with us! If you have any further feedback or suggestions, please feel free to reach out to us directly. We hope to welcome you back in the future for another wonderful stay.

10/10 - 훌륭해요

HANNAH

2023년 11월에 2박 숙박함
답변 제공: Manager 님, 2023년 12월 12일
Hello HANNAH,We are delighted to hear that you had a wonderful stay at our hotel! It was our pleasure to provide you with a great experience, and we appreciate you choosing to stay with us. If you have any additional comments or suggestions, please do not hesitate to reach out to us directly. We hope to have the opportunity to welcome you back in the future!

8/10 - 좋아요

Drucilla

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 22일
Hello Drucilla,Thank you for choosing our hotel for your stay! We appreciate your rating and hope you had a pleasant experience. If there is anything we can do to improve, please don't hesitate to reach out to us directly. We value your feedback and would love to hear from you.

8/10 - 좋아요

Steven

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very accommodating and polite employees...Comfortable room...will be back to stay in 3 weeks for another soccer weekend...Great job!!
2023년 11월에 3박 숙박함
답변 제공: Manager 님, 2023년 11월 21일
Hello Steven,Thank you for sharing your positive experience with us! We're thrilled to hear that our accommodating and polite employees made your stay enjoyable. We're glad you found your room comfortable as well. We look forward to welcoming you back in three weeks for another soccer weekend. See you then!

10/10 - 훌륭해요

Kyle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
.
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 21일
Hello Kyle,We are glad you liked some aspects of our hotel, and overall, your stay was enjoyable. However, we are sorry if you were disappointed with any part of your visit. We hope you will give us another chance so we can provide you with a much more satisfying experience.

2/10 - 너무 별로예요

Kelley

가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The AC cover fell off. Bathroom was very small. Bed was comfy.
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 16일
Hello Kelley,Thank you for your feedback regarding the AC cover and the size of the bathroom. We're glad to hear that you found the bed comfortable during your stay. We appreciate your input as it helps us to continually improve our services.

10/10 - 훌륭해요

Lissette

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함
답변 제공: Manager 님, 2023년 11월 17일
Hello Lissette,Thank you for taking the time to share your feedback. We are thrilled to hear that you had such an exceptional experience during your stay with us. We strive to provide the best possible service and amenities for our guests, and we're delighted that we exceeded your expectations. We hope to have the pleasure of welcoming you back in the future.

4/10 - 별로예요

Sarah

출장 여행
좋아요: 청결 상태, 직원 및 서비스
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 8일
Hello Sarah,Thank you for taking the time to share your rating with us. We would like to learn more about your visit to address any issues that led to your low rating and improve our services in the future. Please feel free to contact us if you have any comments or suggestions.

4/10 - 별로예요

Lindsey

2023년 10월에 2박 숙박함
답변 제공: Manager 님, 2023년 11월 2일
Hello Lindsey,Thank you for taking the time to leave us your rating. We appreciate your positive rating and are glad that you had a satisfactory experience during your stay. Should you have any further concerns or suggestions, please do not hesitate to reach out to our management team directly. We look forward to welcoming you back in the future for an even better stay.

4/10 - 별로예요

Ravi

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The area within the bathroom was not clean properly
2023년 10월에 3박 숙박함
답변 제공: Manager 님, 2023년 10월 29일
Hello Ravi,We apologize for the oversight. Our housekeeping team will be notified to ensure thorough cleanliness in the future. Thank you for bringing this to our attention.

10/10 - 훌륭해요

Jose

2023년 10월에 4박 숙박함
답변 제공: Manager 님, 2023년 11월 17일
Hello Jose,Thank you for sharing your positive experience with us! We are delighted that you enjoyed your stay at our hotel. Your satisfaction is our top priority and we appreciate your kind words. We hope to have the pleasure of welcoming you back in the future to create more memorable moments.

8/10 - 좋아요

Beth

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함
답변 제공: Manager 님, 2023년 10월 28일
Hello Beth,Thank you for the positive rating! We are delighted to hear that you had a fantastic experience at our hotel. We look forward to welcoming you back soon!

10/10 - 훌륭해요

Timmy

2023년 10월에 2박 숙박함
답변 제공: Manager 님, 2023년 11월 14일
Hello Timmy,Thank you for rating our hotel with a perfect score! We truly appreciate your rating and are thrilled to hear that you had a fantastic experience during your stay with us. We strive to provide excellent service and create memorable moments for our guests. Please feel free to reach out to us if you have any further comments or if there is anything else we can assist you with.

2/10 - 너무 별로예요

Theresa

2023년 10월에 2박 숙박함
답변 제공: Manager 님, 2023년 11월 4일
Hello Theresa,Thank you for sharing your feedback about your recent stay. We appreciate your honesty and apologize for any inconveniences you may have encountered. We strive to provide a comfortable and enjoyable stay for all our guests. Please feel free to contact our management team to discuss your concerns further.

10/10 - 훌륭해요

HANNAH

2023년 10월에 2박 숙박함
답변 제공: Manager 님, 2023년 11월 4일
Hello HANNAH,Thank you for taking the time to share your positive experience! We are thrilled to hear that you had a great stay at our hotel. Your satisfaction is our top priority, and we appreciate your kind words. We hope to welcome you back again in the future for another wonderful stay.

10/10 - 훌륭해요

Jose

좋아요: 청결 상태, 직원 및 서비스
2023년 10월에 4박 숙박함
답변 제공: Manager 님, 2023년 10월 14일
Hello Jose,Thank you for your perfect rating! We're delighted to hear that you had a wonderful experience at our hotel. We hope to welcome you back soon!

10/10 - 훌륭해요

Krystal

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 3박 숙박함
답변 제공: Manager 님, 2023년 10월 4일
Hello Krystal,We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.

10/10 - 훌륭해요

Theresa

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I look the location of the hotel
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 30일
Hello Theresa,Thank you for your review and comments regarding our location. We hope to see you again in the future. Thank you for your valuable business.

6/10 - 괜찮아요

William and Nancy

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
Shower mat is too short,my wife slipped off of it and fell in the shower. The staff at the front desk did ask to make sure she is alright, yet the size of the shower mat at that site is not negotiable. The security deposit has not been returned to my credit card so far on 9/23/23 I am still checking daily for the adjustment. We moved on to the rest of our trip.
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 24일
Hello William and Nancy,I want to ensure that you know how much we appreciate guest feedback, it is through insights we are able to better serve our guests. Thank you for sharing regarding your experience with our staff and also our front desk. We appreciate you taking the time to share your experience.

2/10 - 너무 별로예요

Donte

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Rude staff
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 9일
Hello Donte,We appreciate the time you have taken to give your feedback on your recent experience, especially with regards to our staff. We continue to reach for ways to improve guest experience in all areas and hope you will experience those continued efforts on your next visit.

10/10 - 훌륭해요

Abel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 2박 숙박함
답변 제공: Manager 님, 2023년 9월 10일
Hello Abel,We appreciate your time in sharing your feedback. We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.

8/10 - 좋아요

Richard

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Ttt
2023년 8월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 2일
Hello Richard,We can't thank you enough for sharing your feedback with regards to our hotel. We hope you'll return to see how we continue to grow thanks to valuable guest feedback such as yours.

10/10 - 훌륭해요

Carson

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean
2023년 8월에 1박 숙박함
답변 제공: Manager 님, 2023년 8월 29일
Hello Carson,We appreciate that you've taken the time to share with us regarding our hotel. Every guest experience is extremely important to us. We value your feedback and thank you for your business.

2/10 - 너무 별로예요

Jason

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is a drug hotel. Crack heads everywhere. The bed was horrible the floor was coming up and a tripping Hazzard. The bath tub was built up to high almost fell getting in and out. I will never stay here again and would not recommend it to my worst enemy. The police should go there several times a day and they could arrest a lot of people. This hotel should be shut down. It was a waste of money.
2023년 8월에 4박 숙박함
답변 제공: Manager 님, 2023년 8월 27일
Hello Jason,Thank you for taking the time to write such a thorough review regarding your most recent stay. We are very sorry to learn that you were not able to fully enjoy your time here due to the situation you experienced. Your feedback is taken very seriously and has been forwarded to management so that appropriate steps may be taken. Thank you again for your feedback.

8/10 - 좋아요

Richard

2023년 8월에 1박 숙박함
답변 제공: Manager 님, 2023년 8월 29일
Hello Richard,Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.

10/10 - 훌륭해요

Lavado

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice ppl
2023년 8월에 1박 숙박함
답변 제공: Manager 님, 2023년 8월 20일
Hello Lavado,We are always striving to improve our offerings and that is why your input is so important. Thank you for sharing your experience and comments pertaining to our hotel. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.

6/10 - 괜찮아요

daniel

별로예요: 편의 시설/서비스
Not allot of food around and no breakfast there
2023년 8월에 1박 숙박함
답변 제공: Manager 님, 2023년 8월 14일
Hello daniel, Thank you for your feedback, breakfast selection varies from day to day depending on the chef’s assigned. We do hope that we get the chance to host you again.

10/10 - 훌륭해요

Felicia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Awsome
2023년 8월에 1박 숙박함
답변 제공: Manager 님, 2023년 8월 11일
Hi Felicia,Thank you for sharing this review, and we welcome you to visit us again anytime!

10/10 - 훌륭해요

Peggy

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 3박 숙박함
답변 제공: Manager 님, 2023년 8월 5일
Hello Peggy,Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.

10/10 - 훌륭해요

Patrice 님, Baldwinville

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I like the style of the rooms now. My room had flooring, not carpet. Everything was clean. The bed was comfortable and the pillows were plump. The water was hot for showers, too. There is a Mexican restaurant next door that turns into a lounge on Friday and Saturday nights. The bass kept me up a little, but I settled in after awhile. Maybe ask for a room not facing that side.
2023년 7월에 2박 숙박함
답변 제공: MATT PATEL 님, 2023년 8월 1일
THANK U VERY MUCH

10/10 - 훌륭해요

Krystal

2023년 7월에 3박 숙박함
답변 제공: Manager 님, 2023년 8월 8일
Hello Krystal,We sincerely appreciate your valued business and thank you for taking the time to rate your stay. It was wonderful to have you and we would like to invite you back the next time you are in the area.

4/10 - 별로예요

Shelia

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
A 0
Room was dirty bugs was in room
2023년 7월에 1박 숙박함
답변 제공: Manager 님, 2023년 7월 20일
Hello Shelia, We appreciate you giving your feedback about your recent experience in our hotel. I want to assure you that we act promptly to pest alerts with expert extermination services and treat to deter pests regularly scheduled basis. We respond to all claims of a pest issue with prompt and professional action and ask that you bring these issues to our attention in real-time so we can quickly investigate and address the situation. Thank you again for taking the time to share your experience and to bring this matter to our attention. On behalf of our entire staff thank you for staying with us and for rating your stay.

8/10 - 좋아요

Kelli

2023년 7월에 2박 숙박함
답변 제공: Manager 님, 2023년 8월 9일
Hello Kelli,Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.

2/10 - 너무 별로예요

ANTHONY

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
The motels located in a very bad neighborhood. The room is dirty and old in the neighborhood is extremely unsafe.
2023년 7월에 1박 숙박함
답변 제공: Manager 님, 2023년 7월 16일
Hello ANTHONY,Thank you for taking the time to write such a thorough review regarding your most recent stay. We are very sorry to learn that you were not able to fully enjoy your time here due to the situation you experienced. Your feedback is taken very seriously and has been forwarded to management so that appropriate steps may be taken. Thank you again for your feedback.

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Not Bad.
Cleanliness was just ok and the bed wasn’t very comfortable overall it’s a fair hotel location. Very close to the highway and casino, would recommend if you don’t plan on spending much time in your room.
2023년 7월에 1박 숙박함
답변 제공: Manager 님, 2023년 7월 5일
Dear Guest,We are always striving to improve our offerings and that is why your input is so important. Thank you for sharing your experience and comments pertaining to our bed as well as our location. We hope to see you again to provide you with an exceptional level of service and hospitality.

2/10 - 너무 별로예요

Concepcion

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 1박 숙박함
답변 제공: Manager 님, 2023년 7월 5일
Hello Concepcion,We appreciate your time in sharing your feedback. We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.

2/10 - 너무 별로예요

Qiwei

가족 여행
Bad service
2023년 7월에 1박 숙박함
답변 제공: Manager 님, 2023년 7월 4일
Hello Qiwei,We appreciate the time you have taken to give your feedback on your recent experience, especially with regards to our service. It is our ever present goal to provide each guest with the highest level of service; so thank you for your business and for sharing.