외관
예약 가능 여부 확인

캔들우드 스위트 콜로니얼 하이츠 포트 리, IHG 호텔 여행 후기

2.5 out of 5
캔들우드 스위트 콜로니얼 하이츠 포트 리, IHG 호텔
15820 Woods Edge Road, Colonial Heights, VA

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 386개 이용 후기 중 162개" "
평점 8 - 좋아요. 386개 이용 후기 중 114개" "
평점 6 - 괜찮아요. 386개 이용 후기 중 56개" "
평점 4 - 별로예요. 386개 이용 후기 중 32개" "
평점 2 - 너무 별로예요. 386개 이용 후기 중 22개" "

8.4/10

청결 상태

8.6/10

직원 및 서비스

7.8/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

7.4/10

친환경

이용 후기

4/10 - 별로예요

Rushabh

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Serge

연인과의 여행
Clean and convenient
2024년 3월에 1박 숙박함

8/10 - 좋아요

Brittany

아이를 동반한 가족 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a great place for a nights stay! Clean rooms and comfortable beds!
2024년 3월에 1박 숙박함

6/10 - 괜찮아요

Linda

연인과의 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Proximity to train tracks not clearly disclosed. Plain old soap and water and elbow grease to tend to doors, kitchen sinks etc. Please offer black tea for non-coffee drinkers. Not everyone likes green tea. Would benefit from a second beside table in the bedroom so a kitchen chair did not need to be used. Emergency evacuation alarm rang 2 different times - once about 4:15 am, the other about 9:15. Positive- had pots and pans sufficient for light meal prep. Unfortunately the cons outweighed the pros so would not stay again.
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Robert

2024년 3월에 2박 숙박함

8/10 - 좋아요

Desiree

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Room was clean and staff were friendly!
2024년 2월에 1박 숙박함

8/10 - 좋아요

John 님, Hopewell

좋아요: 숙박 시설 상태 및 시설
I liked the location even though it practically on the rail road tracks the noise was minimal and I enjoyed watching the trains go bye Not the hotel fault but my last night stay was ruined by someone in the next room that fell asleep with the tv volume WAY too high . Only one troubling thing was the access door on the North side of the building never locked when someone walked through it.
2023년 12월에 4박 숙박함

10/10 - 훌륭해요

Jennifer

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함

2/10 - 너무 별로예요

James

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Paper thin walls. Could hear every word in next room. Room needs to be renovated. Outside masonry cracking
2023년 11월에 1박 숙박함

8/10 - 좋아요

Paul R 님, Lindenhurst

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I have stayed at this hotel many times, and I keep coming back because it is the best combination of location, condition, and price for my needs in the Colonial Heights area. My only complaints with the location is that all of the rear side rooms face a very busy multi-track freight rail line and that sometimes getting out from the driveway onto the highway can be difficult if traffic is high and I need to turn left. There is no shopping nearby, and no dining. One needs to drive either cross the interstate or the other direction for about half a mile to find much of anything (except the hotel shares a parking lot with a large gas station & convenience store, so at least some food can be obtained there of needed). Inside, this hotel is nothing special, just a typical three level modern American hotel. Same kind of general condition and amenities a traveler finds in practically any other decent hotel in the country that is better than a Super 8 etc. Because this is in the very expensive Colonial Heights area, room prices are higher than what some travelers are used to paying for comparable rooms and facilities. But also because it is in Colonial Heights, if one has free use of a car, there are malls, lots of restaurants, etc; not more than a short drive away down the interstate.
2023년 11월에 5박 숙박함

4/10 - 별로예요

Mary Higgins

출장 여행, 반려동물 동반 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property was advertised as a 2.5 star hotel but the room had received a "10" on Expedia. At this start level, I had expected to get a dated property with few amenities but scrupulously clean. After all, this was literally a quick stop over to get 7 hours sleep and then to leave, so I didn't need the Hilton. When I drove up, when of the hotel lamps was flashing on the side of the building mildly reminiscent of the "Bates Hotel". When I walked in the Lobby had 5 chairs and there was one guy sitting there talking with his wife loudly on facetime. This property had a bad smell (like disinfectant used over body odor and cigarette smoke). It would explain why they have you sign a "no smoking" agreement. The front desk clerk was a nice guy. Patient. The room I stayed in was not clean. Toilet seat up and looked like it had been used. One of the beds I turned down looked like it had been slept in by the gray sheen on the white sheets. I crawled in the other bed but then noticed what looked like insect bodies in the sheet next to me. I slept in the vinyl covered chair all night. It was a handicapped room, so thank gosh it had a chair that was a recliner were me and the Yorkie slept fitfully because every time someone opened a door, when it shut it slammed. On the way out, I grabbed a cup of the "free" coffee. Even doctored it was the worst! Needless to say, I will never look at IHG hotels the same and certainly won't stay in this one again.

6/10 - 괜찮아요

Robyn 님, Southern Pines

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
There are a lot of trains passing very close to this building. It's otherwise a convenient location. Our room was a nice space, but furniture showed a lot of wear and tear and appliances weren't working.
2023년 10월에 1박 숙박함

2/10 - 너무 별로예요

Paulette

별로예요: 청결 상태
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Gloria

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 3박 숙박함

10/10 - 훌륭해요

Ashley

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Kenneth

Late arrival
Arrived at 3:00 am and the staff was so kind and helpful. Check in was easy
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Jill

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The front desk clerk was great. I didn’t catch her name but she was very friendly and checked me in with ease.
2023년 9월에 1박 숙박함

6/10 - 괜찮아요

Steve

가족 여행
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Kenyetta

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice and clean room. Very friendly staff
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Ramona 님, Washington

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nothing unique and the 24 hour coffee was definitely a plus!!! I fell in love with the shower pressure, and wished the suitcase foldout table was available.
2023년 8월에 2박 숙박함

10/10 - 훌륭해요

Lakiesha

2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Kimbi 님, Charleston

2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Denise

2023년 6월에 2박 숙박함

2/10 - 너무 별로예요

Allison

가족 여행
Our reservation was cancelled before we arrived and without notifying us. We had two adults, a baby, and a dog, and it was incredibly challenging to find another place to stay with what we needed. Hotel management was not helpful or apologetic (though the receptionist was very nice and helped call other hotels in the area).
2023년 6월에 1박 숙박함

10/10 - 훌륭해요

Paul

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Quality of room superior to more expensive national chains in the area.
2023년 5월에 1박 숙박함

4/10 - 별로예요

Alan

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Uncomfortable stay.
You'd think the other reviews would mention the train running behind the hotel at all hours of the night. Room smelled because the hvac unit leaked. The thermostat isn't comnected to anything. Room above me flooded the bathroom and my bathroom floor was soaked when I came back to my room. Had to have my room key reprogrammed 3 times. Room was not serviced once during my 5 night stay. Fitness center is shoehorned into a tiny space and equipment needs maintenance. Did I mention the train coming barreling by, blaring it's horn during all hours of the night
2023년 5월에 5박 숙박함

10/10 - 훌륭해요

John

2023년 5월에 1박 숙박함

10/10 - 훌륭해요

Kathleen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 2박 숙박함

8/10 - 좋아요

Jaime

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
My family stayed here during a college visit to VSU in April. The hotel is conveniently located off of the highway. Its nothing fancy, but it was clean and quiet. Our room was large and updated. There was a train that went by late at night but didnt bother my family as we are use to trains going by our home. Will definitely be staying here in the future when we visit our son at college.
2023년 4월에 1박 숙박함

10/10 - 훌륭해요

Anne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 5월에 1박 숙박함

2/10 - 너무 별로예요

Billy

연인과의 여행, 아이를 동반한 가족 여행, 출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My room smelt like someone had died in it
2023년 4월에 2박 숙박함
답변 제공: Anjanette 님, 2023년 4월 17일
Dear "Billy",Thanks for sharing a review of our hotel. I am sorry to hear there was an issue with the odor in your room. I do apologize on behalf of me and my staff. I will address your concerns with my staff so we can provide a better guest experience. Regards, Anjanette, GM

2/10 - 너무 별로예요

April Renee 님, Lithonia

가족 여행
별로예요: 숙박 시설 상태 및 시설
The hotel is smelly and unkempt. Furniture was piled up in the lobby near the elevator and a rug set folded in the lobby. The carpet in room 227 is filthy. The hallway smells of weed. .
2023년 3월에 2박 숙박함
답변 제공: Anjanette 님, 2023년 4월 17일
Dear "April Renee",Thank you for taking the time to share a review of our hotel. I am sorry you did not have an enjoyable stay. Unfortunately, we are in the midst of renovations so I do apologize for the Inconvenience. Hopefully you will consider trying us again once renovations are complete. Sincerely, Anjanette, GM

10/10 - 훌륭해요

Latrice

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 3월에 1박 숙박함

6/10 - 괜찮아요

Randolph

2023년 2월에 3박 숙박함

8/10 - 좋아요

Mary

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The hotel was very good for the price but it was located right next to freight train tracks and I was woken up several times during the night by it.
2023년 2월에 1박 숙박함

8/10 - 좋아요

Claire

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 1월에 1박 숙박함

8/10 - 좋아요

Michael

2022년 12월에 1박 숙박함

10/10 - 훌륭해요

George

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 12월에 1박 숙박함

8/10 - 좋아요

William

2022년 12월에 1박 숙박함

10/10 - 훌륭해요

Juliana

2022년 12월에 1박 숙박함

8/10 - 좋아요

Ronald

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean
2022년 10월에 1박 숙박함

8/10 - 좋아요

Dave

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Comfortable place. Nice checkin
2022년 9월에 1박 숙박함

2/10 - 너무 별로예요

Dorthea

2022년 9월에 2박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Seemed to be more of a long term housing option for a lot of the other guests on our floor. The rooms were updated but the hallways and other parts of the were very outdated which made things seem dirty and dingy. Overall "okay" for just our one night stay.
2022년 7월에 1박 숙박함

2/10 - 너무 별로예요

KATHLEEN

2022년 8월에 1박 숙박함

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fast check in
2022년 7월에 1박 숙박함

4/10 - 별로예요

Meredith

2022년 7월에 1박 숙박함

2/10 - 너무 별로예요

Maureen

반려동물 동반 여행, 가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
I did not like this hotel. Roaches and not nice out around the hotel. Our door locked but did not close. I was worried about falling asleep. Never again for this one!! Also unexpected pet fee that was not mention prior to arrival
2022년 7월에 1박 숙박함

10/10 - 훌륭해요

Michael

2022년 7월에 1박 숙박함

4/10 - 별로예요

Clinton

2022년 7월에 2박 숙박함