친애하는 원규,Holiday Inn Express and Suites Riverport를 선택해 주셔서 감사합니다. 고객님의 최근 방문과 저희에 대한 신뢰에 진심으로 감사드립니다. 손님으로 모시게 되어 영광이었습니다.고객님의 투숙이 즐겁고 편안한 경험이 되셨기를 바랍니다. 우리 팀은 탁월한 서비스를 제공하고 손님에게 기억에 남는 순간을 만들기 위해 노력하며 귀하의 기대에 부응했다는 소식을 듣고 기쁘게 생각합니다.우리가 간과한 것이 있거나 공유하고 싶은 제안이 있으면 주저하지 말고 알려주십시오. 귀하의 피드백은 게스트 경험을 개선하고 향상하는 데 도움이 되므로 소중하게 생각합니다. 앞으로도 고객님을 다시 환영하고 또 다른 특별한 숙박을 제공할 수 있기를 기대합니다.따뜻한 안부,총지배인chin-aehaneun wongyu,

Hello "Seongyu"We appreciate your time in leaving a great review about the property. Your feedback is very important to us.I am glad that you had a great stay with us and I hope you took advantage of all the amenities that we offer.We hope to see you again in your next stay in Richmond BCWarm regardsMichael

Dear "Yongwan" Thank you for taking your time to leave a wonderful review about the property. Your feedback is very important to us. I hope you had a great stay with us, and took advantage of all the amenities that we offer. We hope to see you again in your next stay in Richmond BC Regards Michael

Hi Claudio Thank you for choosing to stay with us! We're glad to hear that we were able to meet your needs during your time here. If there's anything else we can do to enhance your experience in the future, please don't hesitate to let us know. We look forward to welcoming you back again soon!

Hi Tamara We appreciate your feedback regarding the parking situation. We understand that finding suitable parking can be challenging, and we apologize for any inconvenience you experienced due to the size of the parking spots. Your comments are valuable to us, and we will certainly take them into consideration as we strive to improve our parking facilities for the convenience of all our guests. If you have any further suggestions or concerns, please feel free to share them with us. Thank you for choosing to stay with us, and we hope to welcome you back in the future.

Hi Eileen Thank you for sharing your feedback with us. We're glad to hear that you found our hotel to be nice and clean overall. We apologize for any disappointment regarding the temperature of the pool and the consistency of the breakfast offerings. Your comments are valuable to us, and we will use them to improve our services for future guests. We're pleased to hear that you appreciated our daily room cleaning and the availability of amenities in the washroom. If there's anything else we can do to enhance your experience during future stays, please let us know. We hope to have the opportunity to welcome you back again soon!

Hi Karen Thank you for sharing your feedback. We understand that our location may have been farther from the center than you anticipated. We apologize for any inconvenience this caused during your stay. If there's anything else we can do to improve your experience or if you have any specific needs or preferences for future visits, please don't hesitate to let us know. We appreciate your feedback and hope to have the opportunity to welcome you back again in the future.

Hi Julie Thank you for sharing your feedback with us. We're pleased to hear that you found our rooms clean and comfortable and that the pool was enjoyable for your kids. We apologize for the inconvenience you experienced during check-in, as well as the issues with your room keys and the pool maintenance. Your comments are important to us, and we will use them to address these issues and improve our services for future guests. We're glad to hear that our maintenance staff was friendly and helpful during your stay. If there's anything else we can do to enhance your experience during future visits, please don't hesitate to let us know. We appreciate your feedback and hope to have the opportunity to welcome you back again in the future.

HI AbdelrahmanThank you for your review! We're glad to hear that you enjoyed the basketball court during your stay. Providing recreational amenities like this is important to us, and we're pleased that it added value to your experience. If there's anything else we can do to enhance your stay or if you have any suggestions for improvements, please feel free to let us know. We hope to welcome you back again soon!

Hi DanielleThank you so much for your glowing review! We're thrilled to hear that you enjoyed your stay with us and that you would choose to stay again in the future. Providing exceptional experiences for our guests is our top priority, and we're delighted that we met your expectations. We look forward to welcoming you back again and again! If there's anything special you'd like for your next visit, please feel free to let us know.

Hi David Thank you for taking the time to share your feedback! We're glad to hear that our hotel's proximity to restaurants and our breakfast options met your expectations. However, we apologize for any inconvenience caused by limited parking. We understand the importance of convenient parking for our guests and will look into ways to improve this aspect of our service. Your comments help us enhance the experience for future guests, and we appreciate your valuable input. If you have any further suggestions or concerns, please feel free to share them with us.

HI Jianghua,Thank you for taking the time to share your feedback with us. We apologize for any shortcomings you experienced with the breakfast and room amenities.Your comments are valuable to us, and we have and extensive choice of offerings so I am sorry that you did not enjoy it. We do not iron our sheets as we fold them as soon as they are out of the dryer. So i am sorry that you did not like the sheeting. If you have any specific suggestions or further details you'd like to share, please don't hesitate to reach out to us directly. Your satisfaction is important to us, and we appreciate the opportunity to make improvements based on your feedback.Thank you for choosing to stay with us, and we hope to have the chance to provide you with an even better experience in the future.

HI Steve We appreciate your feedback regarding the parking situation. We understand that convenient parking is important for our guests, and we apologize for any inconvenience you experienced due to limited space.We will certainly take your comments into consideration as we work to improve our parking facilities and make them more accommodating for our guests. If you have any further suggestions or concerns, please feel free to share them with us.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for a more seamless experience in the future.

Hi Dara Thank you for sharing your positive experience with us! We're thrilled to hear that you enjoyed your stay at our newer hotel, found the rooms comfortable, and had a great time at the pool.We appreciate your feedback regarding the parking spots, and we'll certainly take that into consideration for future improvements.It's wonderful to know that you would choose to stay with us again. We look forward to welcoming you back for another enjoyable stay. If you have any further comments or requests, please don't hesitate to reach out. Thank you for choosing our hotel!

Hi Dali,Thank you for taking the time to leave us a 5/5 review! We're thrilled to hear that you had such a wonderful experience during your stay with us. Providing excellent service and ensuring our guests have a memorable stay is always our goal, and we're delighted that we achieved that with you.Your feedback is greatly appreciated, and it motivates us to continue delivering exceptional hospitality. We look forward to welcoming you back for another fantastic stay in the future. If there's anything specific you particularly enjoyed about your stay or any suggestions you have for us to make your next visit even better, please feel free to share. Thank you for choosing us, and we can't wait to host you again soon!

Hi Jacquie,Thank you for taking the time to leave us a 5/5 review! We're thrilled to hear that you had such a wonderful experience during your stay with us. Providing excellent service and ensuring our guests have a memorable stay is always our goal, and we're delighted that we achieved that with you.Your feedback is greatly appreciated, and it motivates us to continue delivering exceptional hospitality. We look forward to welcoming you back for another fantastic stay in the future. If there's anything specific you particularly enjoyed about your stay or any suggestions you have for us to make your next visit even better, please feel free to share. Thank you for choosing us, and we can't wait to host you again soon!

Hi Wayne, We apologize for the inconvenience you experienced with the air conditioning in your room and the noise disturbance during your stay. Providing a comfortable and peaceful environment for our guests is our top priority, and we regret that we fell short of your expectations in this regard.We will investigate the issues with the AC unit to ensure it is functioning properly and address any noise concerns to minimize disruptions for our guests in the future.Regarding breakfast, we understand your concerns about the spacing in the dining area. Your safety and well-being are important to us, and we do have an overflow breakfast room to encourage guests to use. Your feedback is invaluable to us as we strive to improve our services and facilities. If there's anything else we can do to make it right or if you have any further concerns, please don't hesitate to reach out to us directly. We hope to have the opportunity to welcome you back and provide you with a more satisfactory experience in the future. Thank you for choosing our hotel.

Hi BEcky,We apologize for the inconvenience you experienced with parking during your stay, especially on Thursday through Sunday. We understand that parking availability is important for our guests, and we regret that we fell short in providing a seamless experience in this regard. However, we were sold out that weekend but we do have overflow parking across the street for extra guests staying with us. We hope to have the opportunity to welcome you back and provide you with a more enjoyable stay in the future. Thank you for choosing our hotel.

Dear BillThank you for choosing Holiday Inn Express Riverport for your stay! We're glad to hear that our convenient location near the airport suited your needs. While we may not have a plethora of amenities within walking distance, we hope our comfortable accommodations and friendly service made your stay enjoyable. f there's anything else we can assist you with, please don't hesitate to let us know. Safe travels!RegardsDushan

Hi Suresh,We're sorry to hear that you were dissatisfied with the area surrounding our hotel. We understand that the location is an important factor in choosing accommodations, and we regret that it did not meet your expectations.Your feedback is valuable to us, and we appreciate you sharing your concerns. While we cannot change the location of our hotel, we are committed to providing a comfortable and enjoyable stay for all our guests.

Hi April,We're truly sorry to hear that your recent experience at our Holiday Inn did not meet your expectations. Your satisfaction is very important to us, and we appreciate you taking the time to share your feedback.We apologize for the issues you encountered with the hot tub and pool. Maintaining cleanliness and temperature is a top priority, and we regret that we fell short in this regard. Rest assured, we will address these concerns with our maintenance team to ensure proper upkeep moving forward.Regarding the noise disturbances, we understand how disruptive it can be to have loud guests nearby. We will review our room assignment procedures, especially during quieter periods, to better accommodate different guest preferences and needs.Your feedback is invaluable to us as we continuously strive to improve our services. We hope you'll consider giving us another chance in the future to provide you with the exceptional stay you deserve. If there's anything else we can do to make it right, please don't hesitate to reach out to us directly. Thank you for choosing Holiday Inn, and we apologize again for any inconvenience caused.

Dear DarinThank you for staying at Holiday Inn Express Riverport! We're glad to hear that overall, you had a great experience. We apologize for the inconvenience regarding the late check-in and the issue with the pool bottom. Your feedback is crucial to us, and we'll address these concerns promptly to ensure a smoother experience for our guests in the future. We appreciate your understanding and hope to welcome you back for an even better stay next time!RegardsDushan

Dear MiraThank you for staying at Holiday Inn Express Riverport! We're delighted to hear that the kids had a blast at our pool and that everyone enjoyed our breakfast offerings. Your satisfaction is our priority, and we're glad we could contribute to a memorable stay. We hope to welcome you back again soon for another enjoyable experienceRegardsDushan

Dear MalthiThank you for choosing to stay at Holiday Inn Express Riverport! We're glad to hear that you found our hotel to be good and our staff friendly. We're also pleased that you enjoyed our breakfast, even though it was limited. Your feedback is valuable to us as we strive to continually improve our services. We hope to have the opportunity to welcome you back for another great stay in the future!Warm regardsDushan

Christine Thank you for taking the time to share your feedback with us. We're pleased to hear that you had an overall positive experience during your stay. Your satisfaction is important to us, and we appreciate your acknowledgment of our efforts. If there's anything specific you feel we could improve upon to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back in the future for an even more enjoyable experience.

Dear Yi-Ping,Thank you for choosing to stay at Holiday Inn Express Riverport. We sincerely apologize for the inconveniences you experienced during your recent visit. Your feedback is invaluable to us as we strive to continuously improve our services.We're sorry to hear about the issues with the toilet and the shower curtain. Please rest assured that we will address these concerns promptly to ensure they are resolved for future guests.On a positive note, we're glad to hear that you enjoyed the breakfast offerings and found our location to be safe with easy parking. We appreciate your understanding and patience regarding the issues you encountered.If your travels bring you back to our area, we would welcome the opportunity to provide you with a much-improved experience. Please don't hesitate to reach out if there's anything else we can assist you with.Warm regards,Farah DawoodGeneral ManagerHoliday Inn Express Riverport

Bon Jour Denis,Nous sommes désolés d'apprendre que votre expérience n'a pas été à la hauteur de vos attentes. Vos commentaires sont précieux pour nous et nous prendrons des mesures immédiates pour remédier aux problèmes que vous avez soulevés. Nous allons travailler à améliorer la propreté de la salle de bain, à remplacer le tapis et le matelas nécessaires, et à revoir la répartition des chambres pour mieux correspondre aux besoins des occupants. De plus, nous examinerons la capacité de notre cafétéria et veillerons à ce que le nombre d'occupants soit adéquat. Nous investirons également dans l'amélioration de notre équipement de gym et diversifierons notre offre alimentaire, en incluant davantage de fruits. Nous prendrons des mesures pour améliorer le stationnement afin de garantir une meilleure accessibilité pour nos clients. Nous apprécions vos commentaires sur la courtoisie de notre personnel et nous continuerons à nous efforcer de vous offrir un service de qualité. Merci de nous avoir informés et nous espérons avoir l'opportunité de vous accueillir à nouveau dans des conditions améliorées.

HI Deanna Thank you so much for your fantastic 5-star review! We're thrilled to hear that you had such a wonderful experience during your stay with us. It's great to know that you found our hotel to be clean, modern, and comfortable, and that the beds provided a restful night's sleep. We're delighted that the pool was a hit with your kids, and we're grateful for your kind words about our friendly maintenance staff.Your feedback means the world to us, and we truly appreciate your support. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We can't wait to welcome you back for another fantastic stay in the future!

Dear Gary,Thank you for choosing Holiday Inn Express Riverport for your recent overnight stay. We're delighted to hear that you found our staff, breakfast, and hot tub to your liking after a long day of travel.Ensuring our guests feel welcomed and comfortable is always our top priority, and it's rewarding to know that we could provide a relaxing experience during your short visit.Should your travels bring you back to the area, we'd love to welcome you again for another enjoyable stay. If there's anything more we can do to enhance your experience next time, please let us know.Warm regards,Farah DawoodGeneral ManagerHoliday Inn Express Riverport

Dear Laura,Thank you for choosing Holiday Inn Express Riverport for your recent stay. We're delighted to hear that you enjoyed your time with us and that our convenient location and peaceful atmosphere added to your experience. It's wonderful to know that your kids had a great time and that you found our pool warm and clean, despite its size.We're glad you appreciated our complimentary breakfast offerings and found plenty of options to start your day right. Rest assured, we'll continue to strive for excellence in providing a comfortable and enjoyable stay for all our guests.Thank you for your kind words about our beds; we'll ensure to maintain their quality for your future visits. We look forward to welcoming you back again soon and providing another memorable stay at Holiday Inn Express Riverport.Warm regards,Farah DawoodGeneral Manager

Dear Michal,Thank you for choosing to stay at Holiday Inn Express Riverport. We're thrilled to hear that you enjoyed your recent visit with us. It's wonderful to know that you found our location peaceful and appreciated the multiple dining options available nearby.Ensuring our guests have a comfortable and convenient stay is always our top priority. We're delighted that we could meet your expectations in this regard.We hope to have the pleasure of welcoming you back for another enjoyable stay in the near future. If there's anything we can assist you with in the meantime, please don't hesitate to reach out.Warm regards,Farah DawoodGeneral ManagerHoliday Inn Express Riverport

Hello Sheng baiThat's great to hear! We're thrilled to know you enjoyed your stay at Holiday Inn Express Riverport. We look forward to welcoming you back on your next visit. If there's anything specific you loved about your stay or anything we can do to make your next visit even better, feel free to let us know. Safe travels until we see you again!RegardsDushan

Hi Sean Thank you for sharing your feedback with us through your 4/5 review. We're glad to hear that overall, you had a positive experience during your stay.Your comments are valuable to us as they help us identify areas where we can improve. If there are any specific aspects of your stay that you feel could have been better, or if there are any suggestions you have for us, please don't hesitate to let us know.We appreciate your support and hope to have the opportunity to welcome you back in the future for an even better experience. Thank you for choosing us for your stay.

Dear Janet,Thank you for choosing to stay at Holiday Inn Express Riverport! We hope you had a wonderful time during your recent visit. Your satisfaction is our top priority, and we're delighted to hear that you enjoyed your stay with us. If there's anything else we can do to make your future stays even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back soon!Warm regards,Dushan

Dear John,Thank you for choosing to stay with us at Holiday Inn Express Riverport and for sharing your positive feedback!We're thrilled to hear that you enjoyed your recent stay with us and that you're planning to stay with us again in the future. Your satisfaction is incredibly important to us, and we're delighted that we could provide you with a memorable experience.We can't wait to welcome you back for another fantastic stay. If there's anything we can do to make your next visit even more enjoyable, please don't hesitate to reach out to us.Warm regards,DushanHoliday Inn Express Riverport

Dear CandaceThank you for choosing to stay at Holiday Inn Express Riverport! We hope you had a wonderful time during your recent visit. If there's anything we can do to make your next stay even better, please don't hesitate to reach out. We look forward to welcoming you back soon!Warm regardsDushan

Dear Ja Young,Thank you for choosing to stay with us at Holiday Inn Express Riverport. We sincerely appreciate your feedback and taking the time to share your experience with us.We're glad to hear that your overall stay met your expectations and that you found our check-in service to be fast and efficient. Providing excellent service is always our priority, and it's wonderful to know that we succeeded in this aspect.However, we apologize for any inconvenience caused by the noise from neighboring guests during your stay. Please know that we take guest comfort very seriously, and we will make every effort to address this issue to ensure a more peaceful environment for future guests.Once again, thank you for your valuable feedback. We hope to have the opportunity to welcome you back to our hotel in the near future and provide you with an even better experience.Warm regards,Dushan Holiday Inn Express Riverport

Darshan We're thrilled to hear that our accommodations met your needs perfectly! It's always a pleasure to provide a comfortable and enjoyable stay for our guests. We look forward to welcoming you back on your next visit. Thank you for choosing us!

Dear DavidThank you for choosing to stay at Holiday Inn Express Riverport! We hope you had a wonderful time during your recent visit. If there's anything we can do to make your next stay even better, please don't hesitate to reach out. We look forward to welcoming you back soon!RegardsDushan

MalloryWe're thrilled to hear that our accommodations met your needs perfectly! It's always a pleasure to provide a comfortable and enjoyable stay for our guests. We look forward to welcoming you back on your next visit. Thank you for choosing us!

Hi Ben Thank you for taking the time to share your feedback with us! We're glad to hear that you had a positive experience overall. If there's anything specific you think we could improve upon to earn that extra star next time, please don't hesitate to let us know. We're always striving to provide the best possible experience for our guests. We hope to have the opportunity to welcome you back again soon!

Joanne,Thank you for sharing your feedback with us. We're pleased to hear that you enjoyed our breakfast offerings during your stay.We understand that our location may have been a bit inconvenient for a late arrival and overnight stay between flights, and we apologize for any inconvenience this may have caused. We appreciate your understanding and patience in this matter.If you have any further comments or if there's anything we can do to improve your experience in the future, please don't hesitate to let us know. We value your feedback and hope to have the opportunity to welcome you back for a more seamless stay.

Dear RandallWe're delighted to hear that you had a fantastic stay at Holiday Inn Express Riverport. Your 5/5 rating means a lot to us! .We strive to provide exceptional service and comfort to all our guests, and it's incredibly rewarding to know that we succeeded in making your stay enjoyable. We look forward to welcoming you back again soon for another wonderful experience. If there's anything else we can do to enhance your future stays, please don't hesitate to let us know.Warm regardsDushan

Hi BilleThank you for your kind words and recommendation! We're thrilled to hear that you found our rooms nice and our staff friendly during your stay with us.Ensuring our guests have a comfortable and enjoyable experience is our top priority, and we're delighted to know that we met your expectations. If there's anything else we can do to make your stay even better or if you have any further feedback, please feel free to let us know.We appreciate your support and hope to have the pleasure of welcoming you back in the future!

Hi Vincent Thank you so much for taking the time to leave us a perfect 5/5 rating! We are absolutely thrilled to hear that you had such a wonderful experience during your stay with us.Ensuring our guests' satisfaction is our top priority, and it's truly gratifying to know that we succeeded in providing you with a memorable and enjoyable stay. Your feedback motivates us to continue delivering exceptional service to all our guests.We appreciate your support and recommendation, and we look forward to welcoming you back for another outstanding stay in the future!

Mr Umair Thank you for taking the time to share your feedback about your recent stay at our hotel. We're glad to hear that you found us to be a good family hotel, and we appreciate your insights on areas where we can improve.We apologize for any inconvenience you experienced with the limited self-parking spaces. We understand that parking availability is essential for our guests, and we will explore options to address this concern.Regarding the thermostat in your room, we apologize for any discomfort caused by its functionality. Our maintenance team will investigate this matter to ensure that all room thermostats are working properly for our guests' comfort.Additionally, we regret any inconvenience caused by the in-room entertainment not working as expected. We will work to resolve any issues with our smart TVs to provide our guests with a seamless entertainment experience during their stay.Your feedback is invaluable to us as we strive to enhance our guests' experience, and we thank you for bringing these matters to our attention. If there are any further concerns or if there's anything else we can do to improve your experience, please don't hesitate to let us know.We hope to have the opportunity to welcome you back and provide you with an improved experience in the future.

HI DanaThank you for sharing your wonderful experience with us! We're thrilled to hear that you had a fantastic stay and enjoyed our rooms, pool, breakfast, and customer service.Ensuring our guests have a memorable and enjoyable experience is our top priority, and we're delighted that we could meet your expectations during your time with us. We appreciate your kind words and your intention to return.We look forward to welcoming you back for another great stay in the future! If there's anything specific you'd like for your next visit, please feel free to let us know.

Hi Renee and Kris Thank you for your review! We're glad to hear that you appreciated the quiet atmosphere of our hotel and found our location convenient for your travels between the airport and BC ferry.Ensuring our guests have a peaceful and convenient stay is important to us, and we're delighted that we could provide that for you. If there's anything else we can assist you with or if you have any further feedback, please feel free to let us know.We hope to have the opportunity to welcome you back for another quiet and comfortable stay in the future!

HI EduardoThank you for your brief yet positive feedback! We're delighted to hear that you had a very good experience during your stay with us.If there's anything specific that made your stay enjoyable or if there's anything else we can do to improve your experience for future visits, please don't hesitate to let us know.We appreciate your support and hope to have the pleasure of welcoming you back soon!

Hi SYThank you for your feedback. We appreciate your insight regarding the interior. We're constantly striving to improve our space to better meet the needs and expectations of our valued customers. Rest assured, your comments will be taken into consideration as we evaluate potential renovations. If you have any further suggestions or specific areas you believe require attention, please don't hesitate to let us know. We're committed to providing a pleasant and updated environment for all our guests.