로비

수퍼 8 바이 윈덤 헐 스트리트 미들로디언 / 리치먼드 에어리어 여행 후기

2 out of 5

이용 후기

6.8
평점 10 - 훌륭해요. 665개 이용 후기 중 136개" "
평점 8 - 좋아요. 665개 이용 후기 중 224개" "
평점 6 - 괜찮아요. 665개 이용 후기 중 132개" "
평점 4 - 별로예요. 665개 이용 후기 중 85개" "
평점 2 - 너무 별로예요. 665개 이용 후기 중 88개" "

7.0/10

청결 상태

7.2/10

직원 및 서비스

6.6/10

편의 시설/서비스

6.6/10

숙박 시설 상태 및 시설

7.0/10

친환경

이용 후기

8/10 - 좋아요

Anthony

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Very quiet and peaceful. Room cleaned every day. Bed was noisy and renovations done to room you can tell was not done by a professional.
2024년 4월에 5박 숙박함

8/10 - 좋아요

WENDY 님, Torrance

좋아요: 청결 상태
2024년 3월에 4박 숙박함

8/10 - 좋아요

Sabrina

출장 여행
좋아요: 직원 및 서비스
Low rates. Good quality. Daily grab and go breakfast.
2024년 3월에 11박 숙박함
답변 제공: General Manager 님, 2024년 4월 5일
Dear Sabrina,Thank you for choosing Super 8 by Wyndham Midlothian/Richmond Area and for sharing your delightful review. We are thrilled you were impressed with our nice accommodations, delicious breakfast, and overall great value. It would be a pleasure to welcome you back for another comfortable visit.

10/10 - 훌륭해요

Olga

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great Customer Service! Always available when needed ! Very pleasant service! Will visit again when of I come back to VA !
2024년 3월에 3박 숙박함
답변 제공: General Manager 님, 2024년 4월 2일
Dear Olga,We appreciate your recent feedback and taking the time to share your thoughts. Our staff strives to ensure our guests have a comfortable stay and are always available to help in any way. Returning faces are what we strive for! We look forward to seeing you again.

8/10 - 좋아요

George

2024년 3월에 2박 숙박함

8/10 - 좋아요

Shawnette

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함

10/10 - 훌륭해요

christopher

2024년 3월에 1박 숙박함

8/10 - 좋아요

Connie

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Pretty typical motel for a decent price, nothing to complain about
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 7일
Dear Connie,All feedback is welcomed, and we are happy to see that we met your expectations. Based on your rating, it appears that we can improve even more. That said, during your next stay at Super 8 by Wyndham Midlothian/Richmond Area be sure to share with our team any ways that we can earn that final star and deliver a more enjoyable experience. Thank you for being our guest, and come back soon.

10/10 - 훌륭해요

Akintunde

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was quiet and clean.. The breakfast was not good
2024년 2월에 3박 숙박함
답변 제공: General Manager 님, 2024년 2월 22일
Dear Akintunde,We are delighted to have earned a perfect rating for your recent stay. If there are any options you would like to see offered at breakfast, we are open to suggestions so that we can continue to meet our guests' expectations. Please join us again should your travels point you back in our direction in the future. You can count on another clean and peaceful stay.

10/10 - 훌륭해요

Ashley

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Ulanda

가족 여행
좋아요: 청결 상태
The property was nice and clean with polite employees. The whole environment was calm and fresh. Would stay anytime
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 9일
Dear Ulanda,Clean, comfortable, and welcoming hospitality can always be found at Super 8 by Wyndham Midlothian/Richmond Area! Thank you so much for your positive review, and we hope to welcome you back soon for another five-star experience!

10/10 - 훌륭해요

Dexter

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was great
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 16일
Dear Dexter,Exceptional is a word we love to hear! Thank you so much for your perfect rating, and we hope you return soon.

10/10 - 훌륭해요

Kimberly

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Was very pleased that the property/room was clean and quiet. Would recommend and stay here again
2023년 12월에 2박 숙박함
답변 제공: General Manager 님, 2024년 1월 9일
Dear Kimberly,Thanks for the kind review and recommendation of Super 8 by Wyndham Midlothian/Richmond Area! We're delighted to hear that our accommodations impressed you, and we'd love to welcome you back anytime.

10/10 - 훌륭해요

Ramiro

2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Timothy

2023년 12월에 2박 숙박함

8/10 - 좋아요

LEAH

출장 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
excellent srat
2023년 12월에 2박 숙박함
답변 제공: General Manager 님, 2023년 12월 12일
Dear Leah,It was a pleasure to welcome you to Super 8 by Wyndham Midlothian/Richmond Area! Your compliments humble us, and we will surely share them with our staff. Thank you for choosing our hotel, and we hope to welcome you back again soon!

4/10 - 별로예요

roscoe

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was conveniently located .
2023년 11월에 1박 숙박함
답변 제공: General Manager 님, 2023년 11월 28일
Dear Roscoe,Thank you for choosing to stay with us during your recent trip. While we're glad our location was convenient for your needs, we're disappointed to earn such a poor rating. We would love to read more about where you felt we could improve. Your feedback would be appreciated, and we wish you safe travels ahead.

10/10 - 훌륭해요

Irene

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Check in was easy, our room was spacious, and it was convenient to access. I would recommend it to others.
2023년 11월에 1박 숙박함
답변 제공: General Manager 님, 2023년 11월 22일
Dear Irene,Thank you for your excellent review of Super 8 by Wyndham Midlothian/Richmond Area. We're thrilled to hear that your check-in was smooth and you enjoyed the spaciousness and convenience of your room. Your recommendation means a lot to us, and we look forward to welcoming you back in the future.

8/10 - 좋아요

Dennis

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice
2023년 11월에 1박 숙박함
답변 제공: General Manager 님, 2023년 11월 21일
Dear Dennis,It was a pleasure hosting you while you were in the area. We're glad you enjoyed your visit, and we look forward to seeing you again should you be back in the area.

10/10 - 훌륭해요

Aiko

2023년 10월에 3박 숙박함

10/10 - 훌륭해요

Neal

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Breakfast, climate control and lobby were excellent.
2023년 11월에 1박 숙박함
답변 제공: General Manager 님, 2023년 11월 17일
Dear Neal,From our tasty breakfast to our climate-controlled accommodations, we're thrilled you enjoyed everything about your visit. Thank you so much for the perfect rating, and we hope to see you again soon.

10/10 - 훌륭해요

Tamara

2023년 11월에 1박 숙박함

6/10 - 괜찮아요

Jeannie

출장 여행
별로예요: 청결 상태
Dirty bed sheets
I took a picture of bedsheets before I got in. They did. Pt appear to be clean. Second day I was there, they were changed. This appeared to be blood droppings that were never washed.washed blood shows brownish
2023년 10월에 2박 숙박함
답변 제공: General Manager 님, 2023년 11월 6일
Dear Jeannie,We appreciate that you took the time to share your experience; however, we do find it very concerning. Providing spotless accommodations is our top priority, so you can rest assured that we will be reviewing your feedback with our housekeeping team to ensure that we are meeting our own high standards. Thank you for reaching out. We hope to have another opportunity to welcome you back and impress you with the stay you expected.

10/10 - 훌륭해요

Richard

2023년 10월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함

6/10 - 괜찮아요

Michelle

가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스
Rooms were clean and appeared newly painted. Our room was spacious. Location was convenient but not fancy. Price was good. However, they advertise as pet friendly and they are NOT! As of 1/2023 they are service animals only. They advertise on line as pet friendly, they have a pets welcome sign at the front door, but service animals only sign at front desk.
2023년 10월에 1박 숙박함
답변 제공: General Manager 님, 2023년 10월 25일
Dear Michelle,We always appreciate hearing from our guests. It's great to know that our clean, spacious rooms and convenient location added to your experience. However, we apologize for any confusion about our pet policy. We'll look into this further, and we hope to see you again should you be back in the area.

4/10 - 별로예요

Leonard J

별로예요: 숙박 시설 상태 및 시설
ours room the lights were all broken, toilet didn't work correct, the shower head and hand hold spray were falling off the shower wall The TV reception was bad .the breakfast was pathetic. I would never stay there again .
2023년 10월에 5박 숙박함
답변 제공: General Manager 님, 2023년 10월 20일
Dear Leonard,Thanks for your feedback. We're disappointed that we fell short of your expectations. We will look into these issues to ensure better guest satisfaction going forward. Your comments are invaluable for our commitment to improvement. We hope to provide you with a more satisfactory stay on a future visit.

8/10 - 좋아요

Cassandra

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Only negative thing was the bed itself. It was definitely an old mattress and was worn down in some spots and hard and lumpy with springs digging into you but tolerable. Besides that the room was clean and neat.
2023년 10월에 2박 숙박함
답변 제공: General Manager 님, 2023년 10월 20일
Dear Cassandra, Thanks for taking the time to share your review of Super 8 by Wyndham Midlothian/Richmond Area. It's great to know you found the room clean and neat, but we're disappointed that the mattress didn't meet your expectations. We're committed to guest comfort and will look into updating. Your input is greatly appreciated, and we hope you'll consider staying with us in the future.

10/10 - 훌륭해요

Julie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Stay
Easy check in. Roomy space and clean. Everyone was nice. Would definitely stay here again!
2023년 10월에 1박 숙박함
답변 제공: General Manager 님, 2023년 10월 18일
Dear Julie,Thank you! There's nothing that makes us happier than knowing you were so impressed with our wonderful service and comfortable accommodations that you'd join us again on future trips to the area. We hope to have the pleasure of welcoming you back to Super 8 by Wyndham Midlothian/Richmond Area again soon.

8/10 - 좋아요

Pamela

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The property was very clean & quiet. The staff was very nice.I would stay there again.
2023년 9월에 2박 숙박함
답변 제공: General Manager 님, 2023년 10월 5일
Dear Pamela,It's wonderful that our clean, quiet rooms and friendly staff were the highlights of your stay! Our team at Super 8 by Wyndham Midlothian/Richmond Area loves hosting returning guests, so please come back and see us soon!

6/10 - 괜찮아요

Lynne

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Our stay was ok. Just needed a place to meet up with our son to give him his dogs back. It met our needs in that capacity. I was taken aback when they said they didn’t allow dogs but the website said they were pet friendly. They did allow us to keep the dogs there but won’t in the future. Rooms are ok, bed not all that comfortable but ok, bathroom was clean. Friendly people at the desk even though they didn’t want the dogs there, but did allow them.
2023년 9월에 1박 숙박함
답변 제공: General Manager 님, 2023년 10월 3일
Dear Lynne,Thank you for sharing your feedback about your recent stay with us. We apologize for any confusion regarding the pet policy and will work to clarify our communication. We're glad to hear that the rooms were acceptable and that you found the staff friendly and accommodating. If you have any future travel needs in the area, we hope you'll consider staying with us again, and we'll strive to improve your experience. Safe travels!

6/10 - 괜찮아요

Nadelch

별로예요: 직원 및 서비스
2023년 9월에 1박 숙박함

2/10 - 너무 별로예요

eric

좋아요: 직원 및 서비스
별로예요: 청결 상태, 객실의 편안함
2023년 9월에 3박 숙박함

10/10 - 훌륭해요

Jerry

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Service was excellent and the room was nice and clean really nice place to stay at.
2023년 9월에 1박 숙박함
답변 제공: General Manager 님, 2023년 9월 26일
Dear Jerry,We were happy to provide you with clean, welcoming accommodations, and we're glad you enjoyed your visit. The next time you're in town, please come see us again at Super 8 by Wyndham Midlothian/Richmond Area!

10/10 - 훌륭해요

Wendy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Comfortable and clean
My husband and I drove up from Virginia Beach for a concert. The lobby of this hotel was beautiful! When we checked in it was quick and easy and the desk clerk was friendly! The room was very roomy with 2 queen beds. The beds were so comfortable and the pillows were good quality, not the usual flat used hotel pillows! I was so happy with my experience that if I am ever in the area again, I would definitely stay here!
2023년 9월에 1박 숙박함
답변 제공: General Manager 님, 2023년 9월 15일
Dear Wendy,It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay with us. We work hard to meet expectations like yours, and we’re happy to hear our comfortable accommodations and hospitable team hit the mark for you. Thank you for taking the time to share your experience, and we hope to welcome you back soon!

10/10 - 훌륭해요

Charles

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Looks old, but very nice place
2023년 9월에 1박 숙박함
답변 제공: General Manager 님, 2023년 9월 10일
Dear Charles, It was such a pleasure having you as our guest! Thank you for your review and for giving us a perfect rating. We hope to welcome you back again soon!

4/10 - 별로예요

Erin

출장 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was super hot upon arrival. Front desk staff got the job done but didn’t seem to want to be there. Rain water was leaking through the window. There was no tv and the WiFi didn’t work.
2023년 9월에 1박 숙박함
답변 제공: General Manager 님, 2023년 9월 10일
Dear Erin,Thank you for expressing your concerns to us. We sincerely apologize for service and accommodations that weren't up to our usual high standards. Your feedback will enable us to address the issues you mentioned. We appreciate your input and hope for an opportunity to make your next visit a better one.

8/10 - 좋아요

Kimberly

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함

8/10 - 좋아요

Betzaida

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
We spent a few days here in Va, what I loved about the Motel was the entrance in the lobby’s decorative tile center flooring, the beautiful balcony going up towards the second floor, and even though the bathroom sink had a few cracks in it, and we had a problem with the toilet not flushing right the first day we got there the room, and bathroom were clean, the bed was very comfortable, and the Motel was pretty quite during our stay, the front desk staff were very nice, and the cleaning staff helped with our little problem with the toilet, and after that nice dent it worked fine, and they were very nice during our stay there, the breakfast was ok, and we loved the area, we had all the restaurants, and shops so close to were we were staying, that’s what I liked the most during our stay, thank you Super 8, I would definitely stay here next time we visit Virginia👍
2023년 8월에 4박 숙박함
답변 제공: General Manager 님, 2023년 8월 30일
Dear Betzaida,Thank you for sharing your experience at Super 8 by Wyndham Midlothian/Richmond Area! It's great to hear that you had an enjoyable overall stay. It pleases us to know that our team was accommodating and your room was clean and comfortable. We appreciate your feedback and look forward to welcoming you back on your next visit to Virginia!

8/10 - 좋아요

gail

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함

8/10 - 좋아요

Karen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 2박 숙박함

8/10 - 좋아요

Melik

2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Nancy

좋아요: 청결 상태, 편의 시설/서비스
Front desk was most accommodating. Had an accessible room, but the shower was a tub. It did have grab rails, but most inconvenient to shower.
2023년 8월에 1박 숙박함
답변 제공: General Manager 님, 2023년 8월 19일
Dear Nancy,Thank you for sharing your input with us. We are glad to hear that you appreciated our helpful front desk team. However, we are sorry to hear that the layout of the shower was not to your liking. Thank you, and we hope to have the opportunity to show you a good experience in the future.

6/10 - 괜찮아요

Myriam 님, Virginia Beach

2023년 8월에 1박 숙박함

8/10 - 좋아요

Elaina

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 2박 숙박함

10/10 - 훌륭해요

Thomas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice and quiet and comfy
2023년 7월에 1박 숙박함
답변 제공: General Manager 님, 2023년 7월 23일
Dear Thomas,It was a pleasure to host you during your recent visit! Our staff works hard to ensure we meet the needs of our guests. We're glad to hear our quiet, comfortable accommodations provided you with the stay you expected. Your review is greatly appreciated, and we hope to get the chance to welcome you back on your next trip to the area!

8/10 - 좋아요

Karen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함

4/10 - 별로예요

Rosemarie

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I Was Disappointed
It would be nice to clean the dust off the artificial plant in the vestibule, that's the first thing that greets you. No elevator, at least let that be known up front. The room had a stale, dank odor and so did the bed linen. It had a faint urine smell. The windows were also filthy.The bathroom needs to be upgraded around the shower area.The toilet didn't flush unless the top of the toilet tank was lifted, hand inserted and levers manipulated to allow it to flush properly. Come on now, you've got to do better.
2023년 7월에 1박 숙박함
답변 제공: General Manager 님, 2023년 7월 11일
Dear Rosemarie,We are disappointed to learn that we fell short of your expectations. We take reports of poor room conditions very seriously and will be discussing your feedback with housekeeping and maintenance to ensure we do better going forward. Please accept our apologies that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking the time to review your experience.

6/10 - 괜찮아요

Samantha

가족 여행
좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
Easy parking. Located 10 minutes from so many cool things. Room was outdated & stinks like cigarettes
2023년 6월에 2박 숙박함
답변 제공: General Manager 님, 2023년 6월 28일
Dear Samantha,Thank you for offering feedback about your recent stay at our hotel. We're glad you enjoyed our convenient parking and excellent location close to many of the area's points of interest. Your comments are important, and we'll use them as we continually work to improve our accommodations. Please allow us to host you again should you return to Richmond.

6/10 - 괜찮아요

Tom

2023년 6월에 5박 숙박함