Dear Valued Guest, Thank you for your rating. Be safe. Kind Regards,

Dear Valued Guest, We value your opinion of us and assure you we will use your feedback and comments to improve our product and services. Thank you for sharing and we do hope you will consider us for another visit. Warm Regards,

Dear Valued Guest, We appreciate your invaluable input on the services you experienced at the Melia Braco Village. We will continue to use your feedback to better serve you. Thank you for sharing and we do hope you will give us another opportunity for you to see your feedback in action. Kind Regards,

Dear Dianne, Thank you for your review of the Melia Braco Village resort. We truly appreciate your comments and will take them into serious consideration. As we are continuously working on improving our product, we will use them to make the necessary changes to ensure you have a much better experience the next time you visit. We do hope that you will consider giving us another opportunity to share with you the true Melia Braco Village Experience. Looking forward to seeing you again! Warm Regards,

Hello Lori. We are delighted to learn of your satisfaction of the amenities we had to offer at the Melia Braco Village. We look forward to sharing much more memories with you. Kind Regards,

Dear Valued Guest, Thank you for your 5* rating! Kind Regards,

Dear Valued Guest, Thank you for your wonderful review! Our staff work very hard at delivering service of excellence and I am happy you felt their efforts to ensuring your satisfaction. Thank you for sharing and we hope to share many more anniversaries with you. Kind Regards,

Dear Jim, Thank you for making the Melia Braco Village your choice for your most recent vacation. We hope to see you again. Kind Regards,

Cher invité, Merci pour vos gentils commentaires. Nous sommes très heureux que vous ayez été satisfaits de la plupart des aspects de votre séjour et espérons vous revoir. Sincères amitiés,

Dear Valued Guest, Thank you for making the Melia Braco Village your choice!

Dear Valued Guest, Thank you for your feedback. We will be sure to use your comments for further improvements. We hope to see you again. Kind Regards,

Dear Valued Guest, Thank you for your feedback that can only help us to improve our service levels. We hope to see you again.

Hello Valued Guest, We are happy to have met your vacation needs. Thank you for sharing and we hope you will give us another opportunity to host you. Kind Regards,

Dear Valued Guest, We are delighted to learn of your satisfaction. Your review is our best reward! Thank you so much for sharing and we hope to see you again. Kind Regards,

Hello Jason, Thank you for your invaluable feedback and recommendations presented of your most recent stay with us. We appreciate you seeing our potential and hope you will visit us again. Kind Regards,

Dear Valued Guest, We are happy you enjoyed your time with us. We value your feedback and will be sure to use them to improve our level of service. I hope you will give us another opportunity to host you. Kind Regards,

Dear Valued Guest, We are delighted to learn of your satisfaction and hope you will give u another opportunity to host you. Kind Regards,

Dear Valued Guest, Thank you for your kind review of the Melia Braco Village resort. It was a pleasure hosting you and we look forward to seeing you again. Warm Regards,

Dear Valued Guest, Thank you for staying with us at the Melia Braco Village. We are happy to learn of your satisfaction and hope you will give us more opportunities to share much of our beautiful resort with you. Kind Regards,

Hello MJ, Melia Braco Village is indeed an ideal resort for relaxation. We are in the middle of Ocho Rios and Montego Bay giving our guests the liberty to tailor their vacation to best suit their needs. We are happy you had the opportunity to relax and we hope to see you again. Kind Regards,

Hello and thank you for sharing your comments. We will be sure to use your feedback for improvements. Kind Regards,

Dear Valued Guest, I am sorry to learn we did not meet your expectations for service and quality. I wished you had shared the areas in which we need to improve. Nonetheless, we appreciate you sharing and hope you will give us another opportunity to impress upon you a much better vacation. Kind Regards,

Hello Geraldine, We aim to please and are delighted to learn you were well taken care of by our team. We look forward to sharing much more memories with you!

Dear Valued Guest, We value your opinion of us and assuredly, will use your feedback to improve our services to better serve you in the future. Thank you for sharing and we do hope to see you again.

Hello Valued Guest, We are happy that you had a good stay with us and truly look forward to your next visit. Warm Regards,

Hello Valued Guest, We are happy you were satisfied with our property. We hope to see you again.

Hello Geoff, It was indeed a pleasure hosting you and we are delighted to learn of your satisfaction. We greatly appreciate you and we look forward to sharing many more holidays with you. Kind Regards,

Dear Valued Guest, Thank you for sharing and we do hope you will give us another opportunity to host you. Warm Regards,

Dear Valued Guest, Thank you for your constructive analysis of the Melia Braco Village and experience. We value your comments and will be sure to use them to better serve you in the future. Thank you for sharing and we hope to see you again. Kind Regards,

Dear Valued Guest, Thank you for your 5-star rating. We hope to see you again.

Dear Valued Guest, I am sorry to learn of this inconvenience experienced during the heavy rains in the island. We always encourage our guests to share with us any issues encountered whilst on property, as our objective is always to address them and make the time with us relaxing. Please accept our apologies for any frustration this may have caused. We hope you will give us another opportunity to impress upon you a much better vacation. Warm Regards,

Good day Robin, We truly appreciate the feedback you provided, as we will use this to improve the quality of our product. Please accept our sincere apology for any inconvenience caused while you were here and we do hope that you will give us another opportunity to share with you the true Melia Braco Village experience! Warm Regards,

Dear Stephanie, We are saddened to learn of the inconsistencies you highlighted of our resort. We pride ourselves on convenience and strong customer service and the experience you described does not reflect our standards. Rest assured we will continue to make improvements in our staffing and service levels. Please accept my sincere apology if there were any inconsistencies in the services offered to you. We do hope you will give us another opportunity to share with you the true Melia Braco Village experience. Kind Regards,

Dear Anita, Thank you for your review of Melia Braco Village. I would like to apologize for the troubles and frustration that you may have experienced. I want you to know that your complaint and feedback will give us the chance to resolve any problem that may occur and assist us in making our services better. We regret if we were unable to exceed your expectations and we are highly disappointed to learn of your dissatisfaction. Please accept our sincere apology if there were any inconsistencies in the services offered to you. Assuredly, we will use your comments for improvement. Kind Regards,

Dear Valued Guest, We are happy to learn of your satisfaction with most aspect of your stay. Thank you for sharing your feedback. We appreciate you and do hope to see you again. Kind Regards,

Dear Valued Guest, Thank you for sharing and for choosing the Melia Braco Village resort. We hope to see you again. Kind Regards,

Hello Silvia, Thankyou for your overview of the Melia Braco Village resort. We appreciate your comments and will use them to propel us to a higher level of service. Thank you for sharing and we hope to see you again. Kind Regards,

Dear Valued Guest, Thank you for your comments. Please allow me to clarify that it is always our intention to provide our guest with a clean room, and because this is implied, room cleaning is done between the hours of 9am to 5pm daily unless otherwise specified. We sincerely apologize for any confusion or misunderstanding in this regard. We value your feedback and will be sure to use them to better improve our level of service. We hope you will give us another opportunity to host you. Warm Regards,

Hello Antoinette, Thank you for your kind review of the Melia Braco Village. We appreciate your comments and do hope you will give us another opportunity to host you.

Dear Valued Guest, I am sorry to learn we did not meet your expectations. I wish you had shared in what area or areas you perceived we may have fallen short, giving us the opportunity to improve. Thank you for sharing and we do hope to see you again.

Dear Valued Guest, Thank you for your 5-star!

Dear Valued Guest, Thank you for your 5-star rating! Warm Regards,

Dear Valued Guest, We are sorry to learn of your injury and hope all is now well with you. I am sorry to learn that the encounter at the Nurse' station was not similar to the level of service you had received from our team. I wish to extend apologies on behalf of the outsourced provider and will share your feedback them for review. It was a pleasure to have been given the opportunity to host you and happy you were treated like family. We hope to see you again.

Dear JR, We want to apologize for the inconsistencies in service you have mentioned in your survey. We assure you, we will use your feedback to improve our product and services. Thank you for sharing and we do hope you will give us another opportunity to host you. Kind Regards,

Dear Valued Guest, We appreciate your invaluable input on the services you experienced at the Melia Braco Village. We will continue to use your feedback to better serve you. Warm Regards,

Dear Valued Guest, We appreciate you sharing and hope to see you again. Kind Regards,

Dear Valued Guest, Thank you for choosing the Melia Braco Village for your vacation home. We look forward to seeing you again. Warm Regards,

Dear Valued Guest, We are delighted to learn of your satisfaction with the resort and its amenities. Your review id our best reward. Thank you for sharing and we look forward to seeing you again. Kind Regards,

Dear Valued Guest, Thank you for your 5-star rating! We hope to see you soon!