로비
예약 가능 여부 확인

이코노 로지 여행 후기

2 out of 5
이코노 로지
1 Hospitality Dr, Ripley, WV

이용 후기

6.0
평점 10 - 훌륭해요. 457개 이용 후기 중 66개" "
평점 8 - 좋아요. 457개 이용 후기 중 115개" "
평점 6 - 괜찮아요. 457개 이용 후기 중 87개" "
평점 4 - 별로예요. 457개 이용 후기 중 89개" "
평점 2 - 너무 별로예요. 457개 이용 후기 중 100개" "

6.0/10

청결 상태

7.0/10

직원 및 서비스

5.4/10

편의 시설/서비스

5.4/10

숙박 시설 상태 및 시설

6.0/10

친환경

이용 후기

6/10 - 괜찮아요

Jeff

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I like the hotel but went threw expedia the people didn't know how to use the computer to book me in then i used my debit card to pay buy they wanted a card with my name on it but a card a card when they take all your information down but very decent place to stay very clean
2024년 4월에 1박 숙박함

4/10 - 별로예요

Edith

별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nothing was satisfactory. First room had not been cleaned. Second room, the TV had no service, towels and toilet paper were needed. Staff took 2.5 hours to check out the problem, after going to the desk several times to ask about the issues.
2024년 4월에 1박 숙박함

4/10 - 별로예요

Krista

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I would not recommend this hotel in its current state. They are in the process of remodeling so it may get better. The rooms are renovated and clean. They had nice queen size mattresses which were comfortable. The first room we were assigned however did not have linens on the beds so we were moved to another room. The lady at the desk apologized. While inside the room was clean and nice, the outside area was dirty with trash laying around. There was not much for breakfast except for a free packaged items. It was also very loud (could hear other people) outside our room in the middle of the night for quite awhile.
2024년 4월에 1박 숙박함

4/10 - 별로예요

Brittany

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함

4/10 - 별로예요

Sam

가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
My son and I were traveling, and I booked the room online. No where did it mention it was under construction. I understand construction and it's great that they are fixing things up. However apon arrival the girl told us that there would still be a cold breakfast and coffee and juice. I'm a diabetic and I booked this place for the breakfast, cause I need to eat in the morning. I went down to grab something at 7 am where I was met by the daylight shift hostess who informed me that there was no breakfast at all. No coffee..nothing. We are leaving early to go spend money on a breakfast we intended on having here. I would like my breakfast bill paid by the hotel and we will be square.
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
recently renovated. nice.
2024년 2월에 1박 숙박함

8/10 - 좋아요

Lori

2024년 1월에 1박 숙박함

4/10 - 별로예요

Gabrielle

연인과의 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

Sonya

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Awful!
Remodeling, our room was clean, only had half a roll of toilet paper, no fresh towels-none at all, a used bottle of shampoo in the shower. Blankets on bed where so thin had to turn up the heat high to keep warm.
2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

adam

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Wasn't the price listed online got overcharged
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Michelle

2023년 11월에 1박 숙박함

2/10 - 너무 별로예요

Michael

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함

8/10 - 좋아요

Janice

2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Daryle

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
nice staff.. nice room..
2023년 11월에 1박 숙박함

8/10 - 좋아요

Zabeian

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
They were going through some renovations so one side wasn't in order. other than a few cosmetic flaws it was pretty clean and overall a good place to stay
2023년 11월에 7박 숙박함

2/10 - 너무 별로예요

Lisa

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
They called 4pm the DAY OF to cancel my reservation that I made online a week before. Inconvenience to say the least. I got told I would receive a call from the manager when she came in to verify that I wasn't going to be charged a fee for the cancellation. Never received the call so I called them. They didn't answer the first time the second time they finally answered and said I wasn't charged but would get the manager to call me. Still yet to get a call. Very unprofessional.
2023년 11월에 2박 숙박함

10/10 - 훌륭해요

Larry

2023년 10월에 1박 숙박함

4/10 - 별로예요

Jane

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
In very poor condition
2023년 10월에 1박 숙박함

6/10 - 괜찮아요

Trent

2023년 10월에 1박 숙박함

4/10 - 별로예요

Tom

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The hotel was difficult to get into and the room was horrific. There were holes in the walls and bathroom door, the tub was dirty, the internet was inaccessible even after getting a "password" from the front desk. I will never stay at this hotel again.
2023년 9월에 1박 숙박함

4/10 - 별로예요

James

좋아요: 직원 및 서비스
별로예요: 청결 상태
Besides having dirty carpet, which didn't like it had been swept, the room was missing a mattress cover, shampoo, soap and other essentials. The front desk person did come to our rescue.
2023년 10월에 1박 숙박함

4/10 - 별로예요

Gary

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함

4/10 - 별로예요

Mary

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Disapppointed
This is the first hotel I have ever stayed at that did not provide blankets. Both beds were made up the same - white sheet, top thin cover, and nothing between. I had traveled 12 hours that day and was exhausted so did not report it. After an uncomfortable night in a poorly cleaned room, left before 6am. Would not recommend this site.
2023년 10월에 1박 숙박함

4/10 - 별로예요

Marie

별로예요: 직원 및 서비스
Wouldn’t stay here twice-one was enough.
The young lady that checked us in was very nice and tried to help as she could. As for the room…it was spacious but we noticed that one of the garage cans had not been emptied when the room was cleaned. Also, we had ONLY two bath towels-not a single hand towel or wash cloth. When I went to get those, I was told their laundry was ‘broken’ and they’re utilizing the laundry facilities at another local hotel. She was able to come up with 1 more bath towel and 2 wash cloths, but no hand towels. Overall, I can say that I will look elsewhere before booking here again.
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Clarence

2023년 10월에 1박 숙박함

6/10 - 괜찮아요

Richard

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
not good
The room I stayed in was very, very nasty
2023년 9월에 1박 숙박함

2/10 - 너무 별로예요

Renee

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel of horrors!!! Should be condemned!!!
Filthiest hotel I’ve ever stepped foot in. Mold on walls and towels. Grime on everything. Bug and hair in sheets.
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

ANN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 2박 숙박함

8/10 - 좋아요

Jane

좋아요: 청결 상태, 직원 및 서비스
2023년 9월에 1박 숙박함

4/10 - 별로예요

Robert

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Hotel is Very Bad Condition & Very Dirty
Bathroom was filthy dirty.. the carpet was very dirty. This place needs maintenance and updating. Very disappointing to stay. If it had not been soo late-- would have gone somewhere else to stay.
2023년 9월에 1박 숙박함

8/10 - 좋아요

Charity

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함

2/10 - 너무 별로예요

Robert 님, Brownstown

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Place was a wreck! Only if you need a place to stay and everything else is sold out. Walls weren’t all painted, counter in the bathroom was falling off the base. Tub had a crack in it. The outdoor area around the property shows the neglect of the property.
2023년 8월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 8월 18일
Dear Robert, We're sorry to hear that you had a negative experience at our hotel. We take cleanliness and comfort very seriously, and we apologize for falling short in these areas. We will investigate this further and take steps to improve our service. Thank you for your valuable feedback, it will help us make changes for the better.

6/10 - 괜찮아요

william

It was ok
2023년 8월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 8월 18일
We very much appreciate your comments regarding your stay at our hotel. I will be sure to share your feedback with our team, especially the housekeeping manager who always enjoys hearing from our guests. Please allow me to express my apologies and rest assured that we are taking the appropriate measures to address the problem. It is our hope that you will give us the opportunity to better serve you in the near future.

4/10 - 별로예요

Paul

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very dated, might get cleaned regularly but it’s old so you can’t really tell. Room smells of cat pee. If you’ve stayed at an EconoLodge lately you’re familiar, all of them I’ve seen are similar condition.
2023년 8월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 8월 16일
Dear Paul, We're sorry to hear that you had a negative experience at our hotel. We take cleanliness and comfort very seriously, and we apologize for falling short in these areas. We will investigate this further and take steps to improve our service. We would like to offer you a complimentary night's stay on us. Thank you for your valuable feedback, it will help us make changes for the better.

8/10 - 좋아요

Karen

가족 여행
좋아요: 직원 및 서비스, 객실의 편안함
Room was ok, clean for the most part. Found a booger on the side of the sheet when we done our usual bed bug check. Staff was awesome.
2023년 8월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 8월 15일
We very much appreciate your comments regarding your stay. I will be sure to share your feedback with our team, especially the housekeeping manager who always enjoys hearing from our guests.

6/10 - 괜찮아요

Alexis

단체 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The room wasn’t extremely clean and smelled insanely like mildew. The floor was even damp.
답변 제공: Front Desk 님, 2023년 8월 5일
Thank you for letting us know about the issues that you experienced during your recent stay at our property. Reviews like these give us an opportunity to address areas of improvement. Guest satisfaction is our top priority, and I humbly request that you contact me directly to discuss your experience in more detail.

10/10 - 훌륭해요

Tammie

좋아요: 청결 상태, 편의 시설/서비스
The staff was friendly and helpful. Clean and comfortable, maintained well
2023년 7월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 8월 4일
Dear Tammie. Thank you for giving us a perfect rating and for recommending our hotel to other travelers.We are very pleased to hear that you had a wonderful stay with us.

4/10 - 별로예요

Pat

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 8월 2일
Thank you for letting us know about the issues that you experienced during your recent stay at our property. Reviews like these give us an opportunity to address areas of improvement. Guest satisfaction is our top priority, and I humbly request that you contact me directly to discuss your experience in more detail.

10/10 - 훌륭해요

Tammie

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property is maintained well, is very clean and staff is very helpful. Absolutely will be back!
2023년 7월에 5박 숙박함
답변 제공: Front Desk 님, 2023년 7월 29일
“Thank you so much for your 5-star review! We will share this with our team to let them know to keep up the amazing work.”

8/10 - 좋아요

Kristal

2023년 7월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 7월 28일
We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.

6/10 - 괜찮아요

Allen

2023년 7월에 3박 숙박함
답변 제공: Front Desk 님, 2023년 7월 20일
Dear Allen, thank you for taking the time to share your experience. We appreciate your feedback, as it’s helping us to improve and ensure a better experience for you next time.

8/10 - 좋아요

alicia

연인과의 여행
좋아요: 청결 상태
Housekeeping did not clean our room on the second day. We asked them not to on the first day as we were in the room late into the morning but we are not sure why it wasn't cleaned on the second.
2023년 7월에 3박 숙박함
답변 제공: Front Dest 님, 2023년 7월 6일
IF YOU HAD YOUR DND SIGN ON THE DOOR WE ARE NOT ALLOWED TO GO IN. WE APOLOGY FOR INCONVENIENCE IT COST YOU. HOPE TO SEE YOU AGAIN

2/10 - 너무 별로예요

Joan

2023년 6월에 3박 숙박함
답변 제공: Front Desk 님, 2023년 8월 2일
Hi Joan, thank you for your review, we greatly appreciate the time you have taken to provide us with this valuable feedback. We are very sorry to hear that you didn’t have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly. To further show our deepest apologies and gratitude, we wish to contact you personally to discuss this further. Kind regards...

10/10 - 훌륭해요

Derrel

2023년 6월에 7박 숙박함
답변 제공: Front Desk 님, 2023년 8월 2일
I take great pride in the service our hotel provides, and I'm always looking for ways to improve those services, identify training opportunities, and provide an outstanding guest experience. I look forward to hearing from you and learning how we can make this right.Thank You.

10/10 - 훌륭해요

Joe

좋아요: 청결 상태, 직원 및 서비스
2023년 6월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 7월 1일
“Thanks so much for sharing your experience with us.” “Thank you so much for taking the time to leave us feedback.” “Is there anything we can do to improve?” “We hope to see you again soon!”

10/10 - 훌륭해요

Natasha

출장 여행
좋아요: 직원 및 서비스, 객실의 편안함
The guy at the front desk was very nice and helpful
2023년 6월에 4박 숙박함
답변 제공: Front Desk 님, 2023년 7월 1일
“Thanks so much for sharing your experience with us. We hope to see you again soon.”“We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.”“Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.”“Thank you so much for taking the time to leave us a rating.”

6/10 - 괜찮아요

Martha

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
not for families
the front desk was really nice, clerk very pleasant. the room? cobwebs in the ceiling corners, no toilet paper in the room. missing hooks for drapes, no insert for coffee maker. definitely for construction workers. not for me.
2023년 6월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 6월 27일
Dear Guest, First and foremost thank you for taking your time to share your feedback with us,We would like to express our apologies that you had an experience in our hotel.Kindly be advised that our team is working on the case and will follow up accordingly.Kind Regards,EconoLodge.

6/10 - 괜찮아요

William

좋아요: 직원 및 서비스
Lots of Workers stay here. Its definitely pretty beat up and not the Cleanest or Nicest Smelling place to stay but it was just for an overnight when traveling and road weary.
2023년 6월에 1박 숙박함
답변 제공: Front Dest 님, 2023년 6월 25일
we apologize for the inconvenience that you had here, we are trying to work on fixing the place up.hope to see you again.

2/10 - 너무 별로예요

Jayson 님, Chesapeake Beach

2023년 6월에 2박 숙박함
답변 제공: Front Desk 님, 2023년 7월 14일
Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room that need updating.

6/10 - 괜찮아요

Scott

2023년 6월에 2박 숙박함
답변 제공: Front Dest 님, 2023년 6월 20일
Thank you for filling out review hope to see you again