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모텔 6 리버턴, 와이오밍 여행 후기

2 out of 5
모텔 6 리버턴, 와이오밍
302 E Fremont Ave, Riverton, WY

이용 후기

6.0
평점 10 - 훌륭해요. 36개 이용 후기 중 9개" "
평점 8 - 좋아요. 36개 이용 후기 중 6개" "
평점 6 - 괜찮아요. 36개 이용 후기 중 4개" "
평점 4 - 별로예요. 36개 이용 후기 중 8개" "
평점 2 - 너무 별로예요. 36개 이용 후기 중 9개" "

6.2/10

청결 상태

7.2/10

직원 및 서비스

4.6/10

편의 시설/서비스

5.6/10

숙박 시설 상태 및 시설

6.4/10

친환경

이용 후기

6/10 - 괜찮아요

Craig

반려동물 동반 여행, 가족 여행
Like the kitchenette,property is run down.rough condition.bed was comfortable.bring your own linens if you want to know they are clean.5/10 would be a fair rating
2024년 1월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 2월 6일
Hi CraigThank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

2/10 - 너무 별로예요

Robert

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
First there was no toilet paper in the room. Turned down the bed. There was hair on the sheets. Went to a second room. The sheets were also dirty. The main light was out in that room. The desk gave us clean linen and a blanket. Only reason we stayed was It was 10:00 PM and there were no other vacancies within 35 miles. The desk clerk was very polite and responsive.
2024년 1월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 2월 6일
Hi Robert,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

2/10 - 너무 별로예요

Lorrie

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
This was the most horrible motel 6 I have ever stayed at . I requested a smoking room . Didn’t have one . But then gave me one that was being worked on . Sheets had blood on them . Worker had to use flashlight to turn light on panel .. drug deals all night next door
2023년 11월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 11월 20일
Hi Lorrie,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

8/10 - 좋아요

Virginia

출장 여행, 반려동물 동반 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
In an older paet of town and out of the way. Room had issues but i voiced the issues to staff and they stepped up and made sure i was comfortable.
2023년 10월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 10월 30일
Hi Virginia,Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

2/10 - 너무 별로예요

carrie

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함

2/10 - 너무 별로예요

Mike

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Had to cancel the last night. People doing crack felt unsafe. Lost two nights price would not refund. Pubic hair, dirt on sheets. dirty and smelly. Reviews are not accurate. Would not honor a refund for the two nights we had to walk away from
2023년 9월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2023년 10월 9일
Hi Mike,We’d like to apologize for falling short where safety is concerned. The safety of our guests is our highest priority, so rest assured we’re giving this the attention it deserves. Lilith#Team6

2/10 - 너무 별로예요

Joyce

별로예요: 숙박 시설 상태 및 시설
2023년 9월에 2박 숙박함

10/10 - 훌륭해요

Candy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함

2/10 - 너무 별로예요

Merle

2023년 9월에 1박 숙박함

2/10 - 너무 별로예요

William

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Place was nasty. Dirty sheets. Stuff left in fridge from someone else. Sketchy environment at hotel and surroundings.
2023년 8월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 8월 21일
Hi William,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

8/10 - 좋아요

Debra

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Review
Gerardo checked me in and was friendly and helpful. I soon found out that he’s the owner and I was very impressed as he was younger than I expected. We have a new car that were babying, and he moved his car from the front office so that we could park there. It’s a no-frills hotel but had everything we needed and was quiet.
2023년 8월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 8월 21일
Hi Debra, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

2/10 - 너무 별로예요

Dora

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함

4/10 - 별로예요

james

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Motel 6, needs to surprise visit and stay at this facility.
2023년 7월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 8월 7일
Hi James,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

10/10 - 훌륭해요

Carlos

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything
2023년 7월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 8월 7일
Hi Carlos,Thank you for the perfect rating!Lilith#Team6

6/10 - 괜찮아요

Gwen

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Dirty, and unsafe. Stagf bery friendly but could only work with limited resources it seemed
2023년 7월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 7월 31일
Hi Gwen,We appreciate you recognizing our excellent service, though it sounds like your stay might not have been as comfortable as you anticipated. We apologize for any inconvenience and appreciate you taking the time to share your feedback with us. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

2/10 - 너무 별로예요

JEFF

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Horrible!!
2023년 7월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 8월 7일
Hi Jeff,Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Lilith #Team6

8/10 - 좋아요

Frank

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 7월에 1박 숙박함

8/10 - 좋아요

Joy

2023년 7월에 1박 숙박함

4/10 - 별로예요

Catherine

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 2박 숙박함

4/10 - 별로예요

Peter

좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 6월에 1박 숙박함

4/10 - 별로예요

Nancy

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good night clerk was not happy and showed it when I arrived at the property at midnight. The room was a bit dirty and the bedspread was dirty and had holes in it. There was no box of tissues and no microwave. Breakfast in the morning consisted of black coffee, nothing else. Mentioning the lack of creamer brought this response from the front desk, quotation marks we don't have any. No one was available to check out at the front desk at 7:30 in the morning. This was not a pleasant experience.
2023년 6월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2023년 7월 10일
Hi Nancy, Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K. #Team6

10/10 - 훌륭해요

Ken

2023년 6월에 1박 숙박함

8/10 - 좋아요

larry 님, Monroe

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Convenient at a reasonable price.
2023년 6월에 2박 숙박함
답변 제공: Nancy Y. 님, 2023년 7월 4일
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

4/10 - 별로예요

Sarai

출장 여행
좋아요: 직원 및 서비스
No amenities such as coffee maker or mini fridge. Very noisy!!! People running up and down stairs, yelling and screaming until about 3am. Reason for my stay was 9am exam at college, and the sleep I needed was not an option due to the noise.
2023년 6월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 6월 26일
Hi Sarai,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

10/10 - 훌륭해요

Candice

단체 여행
좋아요: 청결 상태, 직원 및 서비스
Very accommodating and friendly personnel. Very clean room.
2023년 6월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 6월 19일
Hi Candice, Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon. Maz K. #Team6

10/10 - 훌륭해요

Phil

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very clean, workers were friendly, good price!
2023년 6월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 6월 19일
Hi Phil, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K. #Team6

10/10 - 훌륭해요

I Putu

2023년 5월에 1박 숙박함

4/10 - 별로예요

Bryan

별로예요: 청결 상태, 숙박 시설 상태 및 시설
location in town was not great, found dirty clothes from last tenant in the bathroom. not a good experience overall.
2023년 5월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 5월 30일
Hi Bryan, Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings. Maz K. #Team6

10/10 - 훌륭해요

Timothy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice and Comfortable
Clean and comfortable bed and room. Hot shower and quiet environment. I slept peacefully and felt safe for myself and property. They left the light on!
2023년 5월에 1박 숙박함
답변 제공: Nancy Y. 님, 2023년 5월 22일
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

6/10 - 괜찮아요

Sandy

단체 여행
좋아요: 직원 및 서비스
The staff was polite. It served it purpose. Alot to see in the area.
2023년 5월에 3박 숙박함
답변 제공: Brand Experience Team 님, 2023년 5월 15일
Hi Sandy,We appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful. We hope to see you soon.Lilith#Team6

8/10 - 좋아요

Austin

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Under new management an their doing good job
It was nice no problems
2023년 4월에 1박 숙박함
답변 제공: Nancy Y. 님, 2023년 5월 3일
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Courteous staff clean rooms very comfortable.
2023년 4월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 4월 21일
Hi Traveler, Thank you for sharing your review. We are glad you enjoyed your stay! Maz K.#Team6

4/10 - 별로예요

Karen 님, Farmington

좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
2023년 3월에 1박 숙박함

4/10 - 별로예요

Shelby

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The checkin lady was wonderful. We were told there would be coffee in the lobby. When we went to get coffee, the door was locked and no one was in the office. We rang the doorbell repeatedly but no one answered. We drove by the front office and saw someone being helped inside by a shirtless man. This is very unprofessional to attend to someone’s checkout without clothes on.
2023년 3월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2023년 4월 3일
Hi Shelby,We appreciate you recognizing our excellent service, though it sounds like your stay might not have been as comfortable as you anticipated. We apologize for any inconvenience and appreciate you taking the time to share your feedback with us. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6