전용 해변, 비치 타월, 스쿠버다이빙, 스노클링

아쿠말 베이 비치 & 웰니스 리조트 - 올 인크루시브 여행 후기

4 out of 5

이용 후기

9.2

매우 훌륭해요

평점 10 - 훌륭해요. 1000개 이용 후기 중 682개" "
평점 8 - 좋아요. 1000개 이용 후기 중 205개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 66개" "
평점 4 - 별로예요. 1000개 이용 후기 중 30개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 17개" "

9.4/10

청결 상태

9.6/10

직원 및 서비스

8.8/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

9.2/10

친환경

이용 후기

10/10 - 훌륭해요

Bruce

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Absolutely beautiful!!!
2024년 3월에 5박 숙박함

6/10 - 괜찮아요

Rick

단체 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
the rooms need to be brought up date
2024년 3월에 5박 숙박함

10/10 - 훌륭해요

Elizabeth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This was our 4th time back and we wouldn't stay any other place. For us, it is the wellness part of the resort that we REALLY appreciate - 5 yoga and meditation classes a day and a fantastic spa. The yoga and meditation instructors are amazing - Hiram, Ben, Barbara, and Rafael. New spa manager Paula is fantastic and massages from Martha are heavenly. The rest of the staff are wonderful and of course the location can't be beat. If you are looking for a chill vibe and wellness if more of your goal, this is a perfect place!
2024년 2월에 9박 숙박함

8/10 - 좋아요

Mitchell 님, Valparaiso

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Quiet and friendly, but they need to pay more attention to providing the amenities they advertise.
2024년 2월에 9박 숙박함

6/10 - 괜찮아요

Pedro

좋아요: 청결 상태
2023년 12월에 3박 숙박함

8/10 - 좋아요

Stephen

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We keep coming back for a large part the Wellness Program with Hiram, Barbara and Raphael. It is also a beautiful resort on a secluded, protected bay with an excellent staff, dining options and nightly entertainment. Another plus we are able to snorkel off the beach to a protected reef. Please bring your short fins and reef friendly sunscreen to protect the reef and animal life.
2024년 2월에 11박 숙박함

8/10 - 좋아요

SueEllen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This place is great for relaxing, sunshine, friendly staff and snorkeling.
2024년 2월에 7박 숙박함

10/10 - 훌륭해요

Michael

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The property is great if you want a very nice and laid back vacation. It was our first time there, but we met a lot of couples that had been returning for many years. There's a reason for that. The staff is amazing, friendly, and very helpful and the food is good. We will be returning and I would recommend to friends and family.
2024년 2월에 7박 숙박함

8/10 - 좋아요

Fred

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 5박 숙박함

6/10 - 괜찮아요

Florence

별로예요: 숙박 시설 상태 및 시설
2024년 1월에 14박 숙박함

10/10 - 훌륭해요

David 님, Wexford

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Akumal was amaizing, I highly reccomend snorkling with the turtles. The resort is very laid back which my wife and I were looking for. If you're into heavy entertainment, activies all day, bars that are bumping this is not your spot. But if you want relaxed and chill it's very enjoyable. We got massages and the spa was great as well. Food wasn't the best we've ever had at an all inclusive but it was above average. The Brazillian Steakhouse was by far our favorite. Our only small snafu was one day we had to ask three times to get the bottled water replenished in our room, but other than that incident the staff was incredbily courteous, kind and helpful. I definitely highly reccomend the resort.
2024년 2월에 4박 숙박함

10/10 - 훌륭해요

Stephan John

연인과의 여행
좋아요: 편의 시설/서비스
Beautifully located on the beach with snorkling off the beach.
2024년 2월에 10박 숙박함

10/10 - 훌륭해요

Jeffery

좋아요: 청결 상태, 직원 및 서비스
2024년 1월에 7박 숙박함

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff was wonderful! Beautiful property.
2024년 1월에 5박 숙박함

10/10 - 훌륭해요

Scott

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My wife and I came here for our 35 anniversary. There was a little bit of a hiccup on the first day with room service. But the staff and hotel made it right and treated us like VIPs the whole time we were there. The Spa and spa staff were wonderful and the restaurants treated so very very nicely. Food was wonderful and the staff around the resort were so nice. We are planing to return this may with our family.
2023년 12월에 4박 숙박함

8/10 - 좋아요

Tamara Katharina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 4박 숙박함

10/10 - 훌륭해요

Lynda Lee

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was so beautiful and the service was excellent! They were doing renovations in some of the rooms in the building we were in, so the noise in the daytime was loud. But the rooms are in need of updating, so I’m glad they are doing it. We were not in the room much during the daytime anyway because there were plenty of shaded Bali Beds where we were able to enjoy afternoon naps while listening to the ocean sounds. I do not recommend ordering room service. My husband ordered a Caesar salad and we are pretty sure the dressing had gone bad in the heat by the time it got to our room. He became very ill and had to go to the hospital. The resort doctor was very kind and the hospital they sent us to provided excellent care and they made sure we got back to resort safely and in time to meet our ride to the airport. Overall it was a very relaxing vacation. The spa was beautiful and the massages were wonderful! We look forward to returning someday when the renovations are completed.
2024년 1월에 5박 숙박함

8/10 - 좋아요

David Jonathan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 4박 숙박함

4/10 - 별로예요

Svetlana

2024년 1월에 4박 숙박함

10/10 - 훌륭해요

Ryan Andrew

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing resort and would definitely go back! Staff is so friendly and helpful!
2024년 1월에 7박 숙박함

10/10 - 훌륭해요

Andrew

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 4박 숙박함

10/10 - 훌륭해요

Shawn

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 10월에 6박 숙박함

8/10 - 좋아요

Ronald

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스
This resort is on Akumal Bay, with great snorkeling. Put on a mask and fins and there are turtles, rays, and numerous other fish (albeit a bit of a distance out but it’s a shallow bay). The hard corals are in terrible condition. Grounds are nice. Lots of iguana, agoutis and even a coati. We stayed in a ground level room, which gave an extended, semi-private deck. We loved using the individual hot tubs after coming out of the ocean. The room itself was large with a full closet. The buildings and furniture need a refresh although they are clean. Just old and worn. Our outside light didn’t work, and the door to the patio didn’t lock. There were just three outlets in the room. One was hidden behind cabinet and was used by the mini refrigerator and coffee pot. Another had one plug occupied by the telephone. That left just three places to plug in chargers. Be sure to bring a power strip! Staff were always friendly and helpful but overall they seemed understaffed. Restaurant service, especially at the snack bar, was often slow, although it seemed to improve as the week progressed. Food was adequate, but we are not “foodies”. Housekeeping was good but often there was a shortage of towels, both in the room and at the pool. Again, not enough staff? Getting service (new batteries for the safe, bath towels in the evening, unplugging the jacuzzi) was slow, and sometimes required multiple requests. Despite the shortcomings, we recommend it!
2023년 12월에 7박 숙박함

8/10 - 좋아요

Erin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The best part of this resort was the beach and the reefs to snorkel. The staff are phenomenal, always have a smile on their faces and will go out of their way to please their guests. The restaurants were excellent with a huge buffet, and amazing seafood. My favorite was Lima, the Peruvian, and the sushi on the beach.

8/10 - 좋아요

Leonid

2023년 12월에 9박 숙박함

10/10 - 훌륭해요

Janice

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 5박 숙박함

10/10 - 훌륭해요

Suzanne 님, West Chester

2023년 12월에 4박 숙박함

10/10 - 훌륭해요

John

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fantastic location, vies, and staff. We'll be back!
2023년 12월에 3박 숙박함

8/10 - 좋아요

Stephen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Time to take care of ourselves
2023년 11월에 11박 숙박함

10/10 - 훌륭해요

Scott Alan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The beach and property is very nice. Quiet and friendly but the staff makes the resort. They are excellent.
2023년 11월에 7박 숙박함

10/10 - 훌륭해요

John Evie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 7박 숙박함

6/10 - 괜찮아요

Willow

연인과의 여행
좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
The "snack bar" is under construction & the Brazilian restaurant is substituting. Cook time slow, menu ltd to cheeseburger, hot dog, pizza. Brazilian rest. dinner bland & some meats tough/under/overcooked. Buffet food often bland/cold, some dishes unmarked. Nice pork shank at Mexican rest. Drinks tasty everywhere, but frozen drinks under-blended, resulting in lg chunks of ice. Room was clean & well-appointed, bed comfortable, water pressure/temp excellent. But few outlets, some crumbly walls inside the room, & the ext of the building needs new paint badly. Nice deck with jetted tub, 2 chaises, chairs, & hammock. However, tub water controls were on the far inside of the enclosure, so you had to climb into the tub to turn on the water, then climb out for it to fill. My husband slipped during this process, resulting in a bad bruise on his back. Beach was clean, we did snorkel & see 1 turtle & many fish, but water clarity poor. Also saw agoutis, chachalacas from deck. We booked an excursion thru the tour company at the hotel to Tulum/Coba. We're both obviously 60 , my husband is visibly obese, & we have bad backs, but we were never informed this excursion required walking 4 miles in the heat, or that Tulum required hiking over 1 mile just to REACH the ruins & back. We were unable to keep up, missed even seeing the cenote as we couldn't do the stairs, & were physically disabled by the end, but the tour co/hotel refused to refund any of the $300 fee.

10/10 - 훌륭해요

Erick

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was excellent and ocean views were unforgettable!
2023년 11월에 5박 숙박함

10/10 - 훌륭해요

Kevin

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Love this place. It’s a little mildewy bit I can understand that with all the humidity. Food is about as good as it gets for all inclusive.
2023년 11월에 5박 숙박함

8/10 - 좋아요

Anna LAUREN CAMILLE 님, New York

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 11월에 6박 숙박함

8/10 - 좋아요

Beau

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful place to unwind.
2023년 10월에 7박 숙박함

8/10 - 좋아요

Anna

2023년 10월에 6박 숙박함

10/10 - 훌륭해요

MALGORZATA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 4박 숙박함

8/10 - 좋아요

gregory

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I love this property. I only wish I was given the option of an upgrade when I arrived. I asked front counter person and they basically ignored me. Food is good but I found the seafood at the buffetpretty boring. Repetitive. Staff is awesome and friendly. Housekeeping great.
2023년 10월에 7박 숙박함

10/10 - 훌륭해요

Jose Soares

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful location and amazing staff! Quiet location if you like to sit back and relax. Staff is great, very attentive and super friendly.
2023년 10월에 6박 숙박함

10/10 - 훌륭해요

Raymond C

단체 여행, 가족 여행
Best resort ever. ABBWR is the only place we go. Don’t change a thing.
2023년 10월에 14박 숙박함

8/10 - 좋아요

Liam

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Saw turtles, stingrays, fish and other wildlife. Beautiful for snorkeling and relaxing at the beach. Sandy bottom most places. Service was great, never went thirsty. Pools were a little small but did the trick. Food was great!
2023년 10월에 4박 숙박함

10/10 - 훌륭해요

Ian

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
From the moment we arrived the staff went out of their way to make us feel welcome. One member, Alan, made sure our trip for my wife's birthday was memorable by arranging room decoration, meals and even hot water for tea every morning delivered to the room. The beach was clean and great for snorkeling. We even saw sea turtles and many other reef fish. Food was excellent and choices were abundant. We stayed in Block 3 which was quiet and away from the main pool and nighttime noise, but close enough for bars and food. Would recommend this hotel to everyone. 5 star all the way.
2023년 10월에 7박 숙박함

10/10 - 훌륭해요

Amber

2023년 10월에 6박 숙박함

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 6박 숙박함

10/10 - 훌륭해요

Jose

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excelente Hotel
2023년 10월에 3박 숙박함

8/10 - 좋아요

Tanya

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 10월에 4박 숙박함

10/10 - 훌륭해요

Suzanne

단체 여행
Wonderful yoga and meditation program.
2023년 10월에 7박 숙박함

10/10 - 훌륭해요

Gregory

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fantastic customer service. Spa services were top notch. Everything was kept clean. We will return
2023년 10월에 10박 숙박함

10/10 - 훌륭해요

tiera

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 3박 숙박함