숙박 시설의 전망
예약 가능 여부 확인

호텔 카바냐스 툴룸 비치 호텔 & 스파 여행 후기

3.5 out of 5
호텔 카바냐스 툴룸 비치 호텔 & 스파
Carretera Cancun-Tulum Bocapalia Km 7, Tulum, QROO

이용 후기

9.2

매우 훌륭해요

평점 10 - 훌륭해요. 175개 이용 후기 중 115개" "
평점 8 - 좋아요. 175개 이용 후기 중 52개" "
평점 6 - 괜찮아요. 175개 이용 후기 중 4개" "
평점 4 - 별로예요. 175개 이용 후기 중 4개" "
평점 2 - 너무 별로예요. 175개 이용 후기 중 0개" "

9.4/10

청결 상태

9.4/10

직원 및 서비스

9.2/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

9.6/10

친환경

이용 후기

10/10 - 훌륭해요

David 님, Medinah

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our intentions were on a quiet place, this is it. We had the 1st floor with our own hot pool looking right to the ocean through beautiful foliage and palm trees. Onsite restaurant/bar super convenient but go to Ziggys 2 minute walk. All connected so no money needed. Great food, great people and live music. Table service on the beach beds. Be sure to try the Tuna nachos. Best beach, sand and water Cabanas is perfect at about half the price but close to all the best restaurants to spend more on!
2024년 2월에 4박 숙박함
답변 제공: Your Cabanas Tulum Beach Hotel Team 님, 2024년 3월 12일
Dear David,Thank you for sharing your experience staying with us!We're thrilled you found the peaceful retreat you were looking for with your Beachfront room. Your recommendation for Ziggy's and the Tuna nachos is great, definitely not to be missed!We look forward to hosting you again for more unforgettable moments in Tulum!

10/10 - 훌륭해요

Ellen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 4박 숙박함
답변 제공: Your Cabanas Tulum Hotel Team 님, 2024년 2월 6일
Thank you for reviewing! We hope to see you back soon,

10/10 - 훌륭해요

Tiffini

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hospitality and quality of the food were absolutely top tier.
2023년 12월에 2박 숙박함
답변 제공: Your Cabanas Tulum Hotel Team 님, 2024년 3월 12일
Dear Tiffini, Thank you for your words and we hope to see you again soon.

10/10 - 훌륭해요

Dmitri

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great relaxing resort with two amazing restaurants offering delicious food. Beautiful views and friendly staff. Thank you Cabañas Tulum. We will definitely be back.
2023년 12월에 6박 숙박함
답변 제공: Cabañas Tulum Beach Hotel & Spa 님, 2023년 12월 15일
Thank you for your review! We appreciate you taking the time to share your experience and we hope you visit us again.

10/10 - 훌륭해요

sheldons

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
great staff, very clean, perfect location and beach.
2023년 11월에 4박 숙박함
답변 제공: Cabañas Tulum Beach Hotel & Spa 님, 2023년 12월 15일
Thank you for your review! We appreciate your comments.

10/10 - 훌륭해요

ricardo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Un excelente lugar para descansar y disfrutar la naturaleza
2023년 10월에 1박 숙박함
답변 제공: Su equipo del hotel Cabañas Tulum 님, 2023년 11월 16일
Estimado Ricardo,Muchas gracias por sus comentarios, esperamos verlos pronto de vuelta.

10/10 - 훌륭해요

nadia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We loved our stay at Cabanas Tulum. The service was top notch, Ken at the front desk and Guillermo and Philippe at Frescos made us feel like family. The breakfast at Frscos was fantastic every morning. The hotel location was perfect, in the middle of the hotel zone but quiet. The beach loungers in the shade never felt crowded like at neighboring hotels. The beach and ocean is beautiful. Highly recommend Cabanas Tulum
2023년 10월에 10박 숙박함
답변 제공: Your Cabanas Tulum Hotel Team 님, 2023년 10월 30일
Dear Nadia,Thank you for sharing your recent stay with us at Cabanas Tulum! We are thrilled to learn that your experience was so enjoyable and memorable. Our team, especially Ken, Guillermo, and Philippe, takes great pride in creating a warm and welcoming atmosphere, and it's heartening to read that they made you feel like family. We're delighted that you relished our fantastic breakfasts at Fresco's and appreciated our ideal location.The fact that you found our beach loungers spacious and uncrowded underscores our commitment to providing a tranquil beachside experience. The beauty of our beach and ocean is indeed a treasure, and we're grateful for your high recommendation. We look forward to welcoming you back soon!

10/10 - 훌륭해요

Dr Manfred

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Struttura molto carina e pulita direttamente al mare
2023년 10월에 3박 숙박함
답변 제공: Your Cabanas Tulum Hotel Team 님, 2023년 10월 25일
Dear Manfred,Thank you for your review and we hope to see you back soon.

10/10 - 훌륭해요

Alison

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 7박 숙박함
답변 제공: Your Cabanas Tulum Hotel Team 님, 2023년 10월 25일
Thank you for your review.We hope to see you again soon!

10/10 - 훌륭해요

Alan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 5박 숙박함
답변 제공: Your Cabanas Tulum Hotel Team 님, 2023년 9월 3일
Thank you for your review!

10/10 - 훌륭해요

Richard

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Really great
2023년 8월에 6박 숙박함
답변 제공: Your Cabanas Tulum Hotel Team 님, 2023년 9월 3일
Thank you for sharing your review!

10/10 - 훌륭해요

Luis 님, MIAMI SPRINGS

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent. Best place in Tulum, the service, wow… extraordinary. Strongly recommended.
답변 제공: Your Cabanas Tulum Hotel Team 님, 2023년 8월 8일
Dear Luis,Thank you for your review. It makes us proud to read your stay was extraordinary and we hope to see you back soon.

10/10 - 훌륭해요

Usman 님, Jersey City

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Really loved our short but amazing stay. The room was just a as expected from the pics and staff was really friendly.
2023년 7월에 3박 숙박함
답변 제공: Your Cabanas Tulum Hotel Team 님, 2023년 8월 3일
Dear Osman,Thank you for your review, we're elated that you loved the Beachfront Rooftop room, and our welcoming staff.We hope to see you again soon.

10/10 - 훌륭해요

NADYA

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great beach, great staff, fantastic breakfast. AC in room is high-powered, pool nice. Quiet place for relaxing and enjoying the area. Highly recommended!
2023년 7월에 4박 숙박함
답변 제공: Your Cabanas Tulum Hotel Team 님, 2023년 7월 24일
Dear Nadya,Thank you for your review.We're elated to read you loved your stay and hotel amenities!We hope to see you back soon,

10/10 - 훌륭해요

Damarys 님, KISSIMMEE

좋아요: 숙박 시설 상태 및 시설
Excelente hotel ,su limpieza , las atenciones del personal increíble, Paco muy agradable y con mucho conocimiento, la playa estaba muy mala con mucho sargazo. Los desayunos supperrrrrr
2023년 7월에 2박 숙박함
답변 제공: Su equipo del Hotel Cabanas Tulum 님, 2023년 7월 20일
Estimada Damarys,Muchas gracias por compartir tu experiencia, nos da mucho orgullo saber que pasaron una estancia agradable y esperamos verlos de vuelta para que disfruten el mar en mejor condición.

8/10 - 좋아요

Heather Elizabeth

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I wanted an indoor lobby and some similar comforts. I would have liked some amenities to be more accessible. The food and drinks were amazing!
2023년 7월에 4박 숙박함
답변 제공: Your Cabanas Tulum Hotel Team 님, 2023년 7월 15일
Thank you of your review. If possible please contact us directly with your feedback so we can understand better what you mean by indoor lobby and accessible amenities. Warm regards,

8/10 - 좋아요

FRANK

2023년 7월에 7박 숙박함
답변 제공: Your Cabanas Tulum Hotel Team 님, 2023년 8월 3일
Thank you for your review.

10/10 - 훌륭해요

Enrique 님, tampa

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff is great hotel is perfect for relaxation, so perfectly quiet all you hear is the ocean.
2023년 4월에 3박 숙박함
답변 제공: Your Cabanas Tulum Hotel Team 님, 2023년 4월 25일
Dear Enrique,Thank you for your review, we're happy to know you had such a relaxing stay.We hope to see you back soon,

10/10 - 훌륭해요

Brooke

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Our stay at Cabanas was amazing. We chose the property because of the incredible online reviews and it exceeded our expectations. The location is great, the property is beautiful and well taken care of but what makes Cabanas different from anywhere else in the beach zone, are the people working there. They do an incredible job at making you feel welcome and special. Front desk staff was especially helpful and shout out to their horticulturalist for taking such great care of their gardens (they were PRISTINE). The check in process was easy and they provided a super tasty Welcome Drink. Loved using WhatsApp to contact concierge or room service to order drinks and lunch from Frescos, which was always delicious and super quick to be made/delivered to our room. The room was exceptionally clean and we loved having our own private plunge pool and sun bathing deck off the main pool. The private plunge pool was the temperature of bath water and was so lovely at night. The beach was very private and clean - workers did a great job at clearing the sargassum. The included breakfast was also amazing. Such a nice perk to have when everything in the hotel zone is a bit overpriced! You could order two drinks and two entrees/person each breakfast but we found one entree was satisfying. The location is perfect yet somehow quiet. The photos online do not do this property justice, especially the pool area. It was stunning and usually empty! We can’t wait to return. Thank you so much.
2023년 3월에 2박 숙박함
답변 제공: Your Cabanas Tulum Hotel Team 님, 2023년 3월 29일
Dear Brooke,We're elated to read you had such a lovely stay, that you loved our guest service, amenities, and food from Fresco's!As well, thank you for appreciating our amazing seaweed cleaning staff as they work hard so our guests can enjoy the beach from early morning. We hope to see you back soon,

10/10 - 훌륭해요

Zsach

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Perfect
2023년 3월에 2박 숙박함
답변 제공: Your Cabanas Tulum Hotel Team 님, 2023년 3월 27일
Thank you for your review!We hope to see you back soon.

10/10 - 훌륭해요

Tricia 님, saint simons island

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We had a great stay. The property is gorgeous and well maintained. The staff is beyond helpful with anything you need. Aldo is an amazing employee and went out of his way to answer any questions we had. People like him are what make your stay even more memorable!
2023년 3월에 4박 숙박함
답변 제공: Your Cabanas Tulum Hotel Team 님, 2023년 3월 14일
Dear Tricia,Thank you for sharing your comments, we're elated to read you loved your stay and that you felt welcomed and pampered by our team.We hope to see you back soon,

8/10 - 좋아요

Helle

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Skøn lille oase med stranden i baghaven og dejlig roligt. Fine værelser med egne indgange - pool adgang fra badeværelse og egen lille pool + liggemulighed. Anden indgang med hængekøje og et par stole. Perfekt beliggenhed.
2023년 3월에 3박 숙박함
답변 제공: Cabanas Tulum Hotel Team 님, 2023년 3월 12일
Dear Helle, Thank you for your review, we're happy that you enjoyed your stay with us and we hope to see you back soon.

10/10 - 훌륭해요

Stéphane

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Séjour exceptionnel
Hotel merveilleux. Chambres tout confort avec petit bain chaud privatif. Piscine magnifique. Décoration au top. Petit-déjeuners excellent. Personnel adorable
2023년 2월에 5박 숙박함
답변 제공: Your Cabanas Tulum Hotel Team 님, 2023년 3월 12일
Dear Stéphane,Thank you for your lovely review, we're elated to read you loved your Swim up room, the pool, and included breakfast. We hope to see you back again,

10/10 - 훌륭해요

GENEVIEVE 님, LAKEWOOD

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The Cabanas Beach Hotel and Spa was an amazing experience for us and our 2 teenage daughters. The property is luxurious but not pretentious. The food was super fresh with many healthy options. The spa was fantastic! I loved the morning yoga and were lucky enough to be staying when they offered a sound healing. Such an amazing experience! The beach and rooms were beautiful. We highly recommend the property if you want a healthy relaxing option in a great location.
2023년 2월에 3박 숙박함
답변 제공: Your Cabanas Tulum Hotel Team 님, 2023년 2월 21일
Dear Genevieve,Thank you so much for your review.We're elated to know you enjoyed your family stay with us, the food from Fresco's and the spa treatments. Happy that you had the opportunity to enjoye the sound healing session as well! We hope to see you all back soon,

10/10 - 훌륭해요

Waylon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Hotel.
Beautiful place. We will stay again. Great beach. Walking distance to everything we needed.
2023년 2월에 2박 숙박함
답변 제공: Cabanas Tulum Hotel Team 님, 2023년 2월 13일
Thank you Waylon for your review. We're proud to read you loved your stay and enjoyed our beach and location.We'll see you again soon hopefully!

10/10 - 훌륭해요

Dijana

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
exellent
답변 제공: Guest Relations 님, 2023년 1월 17일
Dear Dijana, Thank you for your review, we're happy you enjoyed your stay. We hope to see you back soon,Your Cabanas Tulum Hotel Team

10/10 - 훌륭해요

John

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff, the room, the location, the food - all wonderful!
답변 제공: Guest Relations 님, 2022년 12월 29일
Dear John,Thank you so much for your review. We're glad you enjoyed your stay with us. Your Cabanas Tulum Hotel Team

10/10 - 훌륭해요

Matthew

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hotel and staff. Would stay again!
2022년 9월에 4박 숙박함
답변 제공: Guest Relations 님, 2022년 10월 3일
Dear Matthew, thank you for your review!We do hope to see you again soon.

10/10 - 훌륭해요

Aja

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
the staff was incredible. so helpful and recommended so many hidden gems. they were so accommodating with whatever we needed. they brought us an ice chest since there was no fridge and the complimentary breakfast was so good. definitely recommend!
2022년 5월에 2박 숙박함
답변 제공: Guest Relations 님, 2022년 12월 29일
Dear Aja,Thank you for your review.We're happy you enjoyed your stay and hope to see you again.Your Cabanas Tulum Hotel Team

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent service and beautiful room
2022년 1월에 2박 숙박함
답변 제공: Guest Relations 님, 2022년 12월 29일
Thank you for your review!We hope to see you again next year. Your Cabanas Tulum Hotel Team

8/10 - 좋아요

Marilu

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I like everything staff, food and place
2021년 10월에 5박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Overall not a bad experience. The hotel had one pool only which was facing back of the hotel. Rooms were cleaned daily. Breakfast was good but the drinks and cocktails were very watered down wasn’t a big fan of the drink choices.
2021년 6월에 5박 숙박함

10/10 - 훌륭해요

Chris

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good vibes only
It was excellent all around. Very private and intimate. Great vibes
2021년 5월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

2021년 4월에 4박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was such a pleasure to stay at this hotel! The staff and service was always top notch. Staff was very friendly, informative, ready to assist my husband and I with all requests. Our room had everything we needed! The private rooftop decks were a perfect end to our days.The beach was perfect!! Location was everything. We often walked to our dinner reservations. Now I have to admit when I read the breakfast was included I did not expect the quality, freshness, taste that both fresco and ziggys offered!! I was so pleasantly surprised. I loved the healthy options to start our days! The steak at ziggy's is now one of my top 5 steaks I've eaten. It was everything we needed. Perfect to relax and enjoy a lovely vacation. Thank you to all who made our stay so memorable! Front desk was always ready to offer their knowledge and their suggestions were awesome each time. If you stay here don't hesitate to ask them for recommendations, tips, or help with anything.
2021년 3월에 3박 숙박함

10/10 - 훌륭해요

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연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff goes above & beyond to make any accommodation. They are super friendly. Well knowledgeable of the area, places that should visit and restaurant that should dine at. They’d coordinate a tour, cab, dinner reservations, to transfers transport. Love the place. If you are of those that like watching TV their rooms don’t have a TV. I didn’t need it, I realized 3 days after. There’s so much to do that you don’t want to waste your time watching tv. Thanks to Alejandría and Lorena at the front desk our trip was memorable.
2021년 2월에 4박 숙박함

8/10 - 좋아요

john

좋아요: 직원 및 서비스
Great location, but room needed some updating.
The location is excellent. Food was great! Beach was amazing. Staff was very friendly. The downside- The hot water took forever to work and we couldn’t get the shower to turn on. The hand sprayer worked but was located in the most awkward place. Would spray everywhere into the bathroom so I had to hold it while the water heated up or turn it to spray into the window. The upstairs needed new paint, looked a little moldy by the hot tub.
2021년 2월에 3박 숙박함

10/10 - 훌륭해요

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연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was very welcoming and accommodating. Antonio filled every request. The property was extremely well-kept and tranquil. I loved my stay and definitely plan on returning.
2021년 1월에 3박 숙박함

10/10 - 훌륭해요

Anthony

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Tulum!
Property was amazing. Staff was outstanding!
2021년 1월에 6박 숙박함

10/10 - 훌륭해요

Sasha 님, Michigan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I’ve been to multiple hotels and by far Hotel Cabanas has been the BEST! This is how you show your guests good customer service. Antonio, Jesse and Alexandria such gracious hosts, they were absolutely amazing. Whatever you need, they’ll provide assistance. The hotel is beautiful, they provide delicious breakfast every morning and most of all with Covid they kept everything clean. You can also depend on them to get Covid testing info for which was a huge deal and you need it to return to the States! They made my birthday so special! Thanks Hotel Cabanas❤️
2021년 1월에 4박 숙박함
답변 제공: Cabanas Tulum 님, 2021년 1월 27일
Thank you for having chosen us, and for the lovely words, we are happy thta you loved your stay with us!

10/10 - 훌륭해요

Moshe 님, Ny

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This place is Amazing! Few amenities but so perfect for what you need for a weekend getaway! Thanks!
2021년 1월에 2박 숙박함
답변 제공: Cabanas Tulum 님, 2021년 1월 20일
Thank you so much for having chosen us, and for your kind words.

10/10 - 훌륭해요

Tony

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Tulum paradise
Perfect location great room and as always tulum es perfecto
2020년 11월에 4박 숙박함
답변 제공: Cabanas Tulum 님, 2021년 1월 20일
Thank you!!!

10/10 - 훌륭해요

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연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The property is beautifully situated on the most beautiful beach in tulum. The staff was excellent. The whole experience was great. Will definitely be back!
2020년 11월에 2박 숙박함
답변 제공: Cabanas Tulum 님, 2020년 11월 26일
Thanks for staying with us. We appreciate your feedback!

8/10 - 좋아요

Wellington

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 11월에 3박 숙박함
답변 제공: Cabanas Tulum 님, 2020년 11월 17일
Thank you for having stayed with us!

10/10 - 훌륭해요

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좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2020년 6월에 3박 숙박함
답변 제공: Cabanas Tulum 님, 2020년 11월 17일
Thank you for having chosen us!!

8/10 - 좋아요

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2020년 6월에 2박 숙박함
답변 제공: Cabanas Tulum Team 님, 2020년 6월 23일
Thank you for your review!!

10/10 - 훌륭해요

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좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Cabanas Tulum Feb 2020
a delightful experience at a wonderful hotel!! it’s right on the beach, service was excellent, staff always friendly. highly recommend!!
2020년 2월에 7박 숙박함
답변 제공: Cabanas Tulum Team 님, 2020년 3월 4일
Thank you for having stayed with us and we hope to see you again!

10/10 - 훌륭해요

enrique

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place but lacks communication !
Great stay at Cabañas Tulum for the weekend. I have to say that almost everything went well, except that it was imposible to contact the hotel on the phone and that they did not respond to my 2 beds request. When I arrived they told me they did not have rooms left with two beds, the least they could have done was notifying me before arrival I had to switch hotels with my son and daughter because of it So, make sure you go couples only.
2020년 2월에 2박 숙박함

10/10 - 훌륭해요

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좋아요: 청결 상태, 직원 및 서비스
2019년 1월에 3박 숙박함

10/10 - 훌륭해요

Amy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
perfect!
this is a great hotel. the staff are what makes it even better. the service was perfect, so friendly and helpful. beautiful location in an ideal spot in tulum, free bikes too so really easy to explore. food was incredible. it was our honeymoon and a great choice
2018년 10월에 5박 숙박함