The staff is so lovely and helpful, and the hotel is very charing. The rooms were always really clean, and the pool and rooftop are great. The location is great; it is very close to local restaurants and markets and just a few blocks from the bus station. However, there was no hot water, the pool strictly closes at 7:00 p.m., the bed and pillows were not very comfortable, and the free breakfast had extremely limited options. I would stay here again because of how nice everyone was, plus the cleanliness and great location, but for the price they should really think about fixing the hot water, expanding pool hours and improving the comfort level and breakfast.