커플 트리트먼트룸, 사우나, 스파 욕조, 전신 트리트먼트, 아로마테라피, 바디 랩

디자이어 리비에라 마야 리조트 올 인클루시브 - 커플 전용 여행 후기

4 out of 5
디자이어 리비에라 마야 리조트 올 인클루시브 - 커플 전용
Carretera Puerto Morelos KM 27.5, Puerto Morelos, QROO

이용 후기

9.4

최고예요

평점 10 - 훌륭해요. 622개 이용 후기 중 457개" "
평점 8 - 좋아요. 622개 이용 후기 중 118개" "
평점 6 - 괜찮아요. 622개 이용 후기 중 29개" "
평점 4 - 별로예요. 622개 이용 후기 중 12개" "
평점 2 - 너무 별로예요. 622개 이용 후기 중 6개" "

9.4/10

청결 상태

9.8/10

직원 및 서비스

9.4/10

편의 시설/서비스

9.2/10

숙박 시설 상태 및 시설

9.4/10

친환경

이용 후기

6/10 - 괜찮아요

Ecaterina

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We did like our stay, just were not "wow'd" enough for the amount paid. Thankfully we got an upgrade (btw - elevator was broken) into a room in Eden, which was very nice, but without it I would've felt very disappointed with garden unit for $1K/night. New entrance/lobby is not impressive, weird "naked"/not decorated, drop off circle on the hill... The absolute best part of this establishment are the employees, all of them, from gardener to concierge, to cooks, cleaning people and servers, literally all workers are very nice and attentive, they create very comfortable atmosphere. Food is great, drinks - not so much, while the liquor variety is good, the mixes and juices used are poor quality. Separately about the disco club. Not sure if its done purposely, but the music gets very very bad around 12.30am and then club is completely cleared by 1am. Huge disappointment. Really a dealbreaker. Now, "playroom" at the disco is another disaster, whoever designed it and didn't prioritize upgrading it in years, has very little understanding of what "lifestyle" is. Having many available and unused spaces on property, they should definitely convert those into various playrooms. Overall the resort has a disjointed feeling.
2024년 3월에 2박 숙박함
답변 제공: Guest Service Manager 님, 2024년 3월 23일
Dear Ecaterina, Thank you so much for staying with us and sharing with us your opinion. We will keep working hard in order to provide you a better experience next time. We hope to see you again soon. Kind regards from all the staff!

10/10 - 훌륭해요

Darla

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The Beach was very dirty with seaweed. We like to walk the beach every day but the tide and walls make it hard to get around.
2024년 3월에 5박 숙박함
답변 제공: Guest Service Manager 님, 2024년 3월 11일
Dear Darla, Thank you so much for giving us the opportunity to host you. We hope to see you again and provide you a better experience. Kind regards from all the staff!

10/10 - 훌륭해요

Jessica

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great staff, fun activities and all around a great place to stay.
2024년 2월에 5박 숙박함
답변 제공: Guest Service Manager 님, 2024년 3월 8일
Dear Jessica, Thank you so much for your great review. We are so happy to read that you enjoyed a lot your stay. We hope to see you again soon. Kind regards from all the staff!

10/10 - 훌륭해요

Eric 님, paradise valley

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 2월에 4박 숙박함
답변 제공: Guest Service Manager 님, 2024년 3월 24일
Estimado Eric, Muchas gracias por compartir con nosotros su excelente calificación. Estaremos esperando volver a verlos pronto. Saludos de parte de todo el staff!

10/10 - 훌륭해요

Marcelo

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was our third time in the last past 6 months at this resort and we are going to keep coming back because we have feel very comfortable spending time there we have nothing to complain about DESIRE RIVERA MAYA is incredible
2024년 2월에 4박 숙박함
답변 제공: Guest Service Manager 님, 2024년 3월 19일
Dear Marchelo, Thank you so much for your great review and for staying with us. We hope to be able to host you again soon. Kind regards from all the staff!

10/10 - 훌륭해요

Dennis 님, Red Deer

2024년 2월에 3박 숙박함
답변 제공: Guest Service Manager 님, 2024년 3월 20일
Dear Dennis, Thank you so much for allowing us to host you, it is so great to know that you had a great time with us. We hope to see you again soon. Kind regards from all the staff!

10/10 - 훌륭해요

Jon

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved the property the staff are amazing. Shoot out to Eunice for securing dinner reservations for us!! VIP was not explained at all.
2024년 2월에 4박 숙박함
답변 제공: Guest Service Manager 님, 2024년 2월 28일
Dear Jon, Thank you so much for your great review. We hope to see you again soon!Kind regards from all the staff!

10/10 - 훌륭해요

Eric

2024년 2월에 2박 숙박함
답변 제공: Guest Service Manager 님, 2024년 3월 20일
Dear Eric, Thank you so much for sharing with us your amazing review. It will be great to see you again soon. Kind regards from all the staff!

10/10 - 훌륭해요

paul rene Martinez

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Todos excelente. Únicamente no llevaron acabo ninguno de los beneficios q se ofrecen cómo Miembro gold de expedía. Solicitamos el upgrade y el late check out y no nos lo dieron. Todos lo de más excelente
2024년 2월에 3박 숙박함
답변 제공: Guest Service Manager 님, 2024년 2월 25일
Estimado Paul Rene, Muchas gracias por haberse hospedado en Desire Riviera Maya. Nos alegra mucho leer que su estancia fue excelente. Esperamos volver a verlos nuevamente muy pronto. Saludos de parte de todo nuestro equipo!

10/10 - 훌륭해요

Jennifer Ellen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The staff are special people. They went above and beyond to make sure that you felt at home. There was construction going on and we lost power and hot water a few times. However, the staff were wonderful in up for it. Some staff have been there over 15 years and they remember your name and what your likes/dislikes are. That is special for us.
2024년 2월에 7박 숙박함
답변 제공: Guest Service Manager 님, 2024년 2월 13일
Dear Jennifer Ellen, Thank you so much for your amazing review. We are very happy to read that you had a great time. We hope to see you again soon! Kind regards from all the staff! Dear Jennifer Ellen, Thank you so much for your amazing review. We are very happy to read that you had a great time. We hope to see you again soon! Kind regards from all the staff! Dear Jennifer Ellen, Thank you so much for your amazing review. We are very happy to read that you had a great time. We hope to see you again soon! Kind regards from all the staff!

8/10 - 좋아요

Kristi

2024년 2월에 7박 숙박함
답변 제공: Guest Service Manager 님, 2024년 3월 21일
Dear Kristi, Thank you so much for visiting Desire Riviera Maya. We hope to see you again soon. Kind regards from all the staff!

10/10 - 훌륭해요

Juan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place for a special vacation. Staff is the best the hotel offers. Everyone is super friendly and will make sure you spend the best vacation ever. Desiré Riviera Maya is addictive, you go once and you will go back many times.
2024년 2월에 4박 숙박함
답변 제공: Guest Service Manager 님, 2024년 2월 7일
Dear Juan, Thank you so much for choosing Desire Riviera Maya and for allowing us to host you and pamper you. We hope to see you again very soon. Kind regards from all the staff!

10/10 - 훌륭해요

Anthony

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The service from staff is amazing …above and beyond. The private dinner on the beach was so delicious and elegant. Amazing music selection at dinner and parties We were told of a room upgrade that didn’t happen. The spa is a little pricy …same as in us…alcohol selection is also expensive then in US. Good wine selection.
2024년 1월에 5박 숙박함
답변 제공: Guest Service Manager 님, 2024년 2월 2일
Dear Anthony, Thank you so much for your wonderful review and for allowing us to pamper you just the way you deserve. We hope to see you again soon. Kind regards from all the staff!

10/10 - 훌륭해요

Salvador

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excelente servicio, excelentes ubicaciones y vistas de las habitaciones, el staff de actividades y de los shows excelente. El concepto muy bien, los alimentos muy ricos. See you soon!
답변 제공: Guest Service Manager 님, 2024년 1월 29일
Estimado Salvador, Muchas gracias por visitar Desire Riviera Maya y darnos la oportunidad de consentirlos. Nos alegra mucho leer que disfrutaron por completo su experiencia.Estaremos esperando volver a verlos de nuevo muy pronto.Saludos de parte de todo el staff!

10/10 - 훌륭해요

Megan

2024년 1월에 5박 숙박함
답변 제공: Guest Service Manager 님, 2024년 3월 20일
Dear Megan, Thank you so much for your great review. We hope to be able to host you again soon. Kind regards from all the staff!

10/10 - 훌륭해요

Scott

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property is beyond beautiful. The staff is incredible! Already looking forward to our next visit 😊
2024년 1월에 4박 숙박함
답변 제공: Guest Service Manager 님, 2024년 1월 24일
Dear Scott, Thank you so much for you amazing review and for allowing us to pamper you. We will be waiting to see you again soon. Kind regards from all the staff!

8/10 - 좋아요

Lana

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: Guest Service Manager 님, 2024년 1월 12일
Dear Lana, Thank you so much for staying with us. We hope to be able to host you again soon. Kind regards from all the staff!

10/10 - 훌륭해요

santiago

2024년 1월에 3박 숙박함
답변 제공: Guest Service Manager 님, 2024년 1월 28일
Estimado Santiago, Muchas gracias por su excelente calificación. Estaremos esperando volver a verlos de nuevo muy pronto. Saludos de parte de todo nuestro equipo!

10/10 - 훌륭해요

Ernest

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: Guest 님, 2024년 1월 9일
Dear Ernest, Thank you so much for staying with us and sharing your great review. We hope to see you again soon! Kind regards from all the staff!

10/10 - 훌륭해요

Aldo

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Desire es un lugar de sueños, donde he vivido experiencias increibles, una vez más esto se ha cumplido gracias al personal que ahí labora, a la actitud de los huéspedes y a esa necesidad que tenemos todos de saber quiénes seríamos si pudiéramos dar rienda suelta a nuestras fantasías. Quien no conoce Desire tendría que conocerlo y darse esta experiencia una vez en la vida, tal vez este sería un nuevo comienzo para esas personas. La comida fue muy cuidada para mi que no puedo comer comidas condimentadas y eso lo agradezco. Si de algo he de quejarme es de que se han contratado personas nuevas que a veces están algo lejos de dar el servicio que nos tenía acostumbrados este lugar, tal vez eso fue lo único incomodo entre mis experiencias, por lo demás claro que volvería. Gracias Desire, gracias Expedia.
2023년 12월에 5박 숙박함
답변 제공: Guest Service Manager 님, 2024년 1월 9일
Estimado Aldo, Nos alegra mucho leer sus excelentes comentarios, hemos disfrutado muchísimo volver a verlos y poder consentirlos como ustedes merecen. Estaremos esperando hospedarlos de nuevo muy pronto. Saludos de parte de todo nuestro equipo!

10/10 - 훌륭해요

Fabian

2023년 12월에 5박 숙박함
답변 제공: Guest Service Manager 님, 2024년 1월 7일
Estimado Fabian, Muchas gracias por su excelente calificación. Estaremos esperando volver a verlos pronto! Saludos de parte de todo nuestro staff!

10/10 - 훌륭해요

Felipe

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had
2023년 12월에 3박 숙박함
답변 제공: Guest Service Manager 님, 2024년 1월 1일
Estimado Felipe, Muchas gracias por visitar Desire Riviera Maya y compartir con nosotros su excelente calificación. Esperamos volver a verlos pronto. Saludos de parte de todo nuestro equipo!

10/10 - 훌륭해요

Anthony

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We like everything
2023년 12월에 3박 숙박함
답변 제공: Guest Service Manager 님, 2023년 12월 20일
Dear Anthony, Thank you so much for your great review, it is wonderful to read that you enjoyed your stay. We hope to see you again soon !Kind regards from all the staff!

10/10 - 훌륭해요

John

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Although it cannot be helped, it's unfortunate that we cannot walk very far along the beach. At this time, the beach is rapidly decreasing. Added to the fact that we can't walk down the road due to possible alligator encounters, it's difficult to walk anywhere during a visit.
2023년 12월에 7박 숙박함
답변 제공: Guest Service Manager 님, 2023년 12월 20일
Dear John, Thank you so much for staying at Desire Riviera Maya and sharing with us your review. We are working hard in order to recover the beach, as it is a protected area, it is complicated, but our staff always keep it clean for all our guests. We hope to see you again soon. Kind regards from all our team!

10/10 - 훌륭해요

Dane

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Best staff and environment of Any resort in the area!
2023년 12월에 4박 숙박함
답변 제공: Guest Service Manager 님, 2023년 12월 20일
Dear Dane, Thank you so much for your wonderful review. We will be waiting to see you again soon! Kind regards from all the staff!

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Food could be better
We had a great time. More variety in gluten free food options and more change in daily buffet food choices would have been better. The jacuzzi is quite small for the number of guests but a new one will be opening soon. Wasted too much money on the couples massage, my therapist was maybe not seasoned, although my husband was happy with his, just ridiculously expensive. The doctor on staff was excellent and very caring, I will now recommend everyone get travel insurance for foreign country travel (I didn't have it and doubled trip price after emergency room visit). Can't rave enough about the excellent customer swrvice here!
2023년 12월에 7박 숙박함
답변 제공: Guest Service Manager 님, 2023년 12월 20일
Dear Guests, Thank you so much for visiting Desire Riviera Maya and for sharing how great your experience was. We appreciate a lot the time you took to give us your review. Come back soon! Kind regards from all the staff!

8/10 - 좋아요

Gilberto D

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 5박 숙박함
답변 제공: Guest Service Manager 님, 2023년 12월 12일
Estimado Gilberto, Muchas gracias por visitar Desire Riviera Maya, agradecemos mucho que se haya tomado el tiempo de compartir con nosotros su calificación. Esperamos volver a verlos de nuevo muy pronto. Saludos de parte de todo nuestro staff!

10/10 - 훌륭해요

Jose

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff very friendly and polite , the environment was perfect and the place was very nice
2023년 11월에 3박 숙박함
답변 제공: Guest Service Manager 님, 2023년 12월 12일
Dear Jose, Thank you so much for your wonderful review, and most of all, for allowing us to pamper you. We hope to see you again soon! Kind regards from all the staff!

2/10 - 너무 별로예요

Mandy

2023년 12월에 4박 숙박함
답변 제공: Guest Service Manager 님, 2023년 12월 12일
Dear Mandy, Thank you so much for staying at Desire Riviera Maya, we are sorry to read that your stay was not at the level of your expectations. It would have been great to know about your experience during your stay. Kind regards from all the staff!

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스
2023년 12월에 2박 숙박함
답변 제공: Guest Service Manager 님, 2023년 12월 11일
Estimado David, Muchas gracias por su excelente calificación. Nos alegra mucho que hayan disfrutado su estancia en Desire Riviera Maya. Esperamos volver a verlos pronto. Saludos de parte de todo nuestro equipo!

8/10 - 좋아요

Mark

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
답변 제공: Guest Service Manager 님, 2024년 2월 7일
Dear Mark, Thank you so much for your great review. We will be waiting to see you again soon! Kind regards from all the staff!

10/10 - 훌륭해요

Scott Richins

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We have been to Temptation, a sister resort a few times and wanted to try Desire RM. Our expectations of Desire RM being a fun, sexy, safe and higher end resort were exceeded! The staff make it fun and safe and help to get the guests involved and to meet each other. The guests range from the 70s to the 30s and everyone we met were friendly and fun and interesting to talk to. I highly recommend Desire RM. We will be going again!
2023년 11월에 4박 숙박함
답변 제공: Guest Service Manager 님, 2023년 12월 9일
Dear Scott Richins, Thank you so much for allowing us to host you and to pamper you. It make's us feel great to read that you totally enjoyed your sexy vacation with us, it has been amazing to spend some incredible days with you, we hope to see you again soon! Kind regards from all the staff!

2/10 - 너무 별로예요

Nelida

연인과의 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
We stayed just one night out of 4 nights we had reserved. The atmosphere was terrible. If this is your first time, people see you as possible fresh meat.
2023년 11월에 4박 숙박함
답변 제공: Guest Service Manager 님, 2023년 12월 6일
Dear Nelida Sotelo, Thank you so much for staying with us. We are sorry to read that your experience was not what you expected and that you did not like the concept of the resort. We appreciate a lot your feedback. Kind regards from all the staff!

10/10 - 훌륭해요

Marcelo Lucio

2023년 11월에 3박 숙박함
답변 제공: Guest Service Manager 님, 2023년 12월 21일
Estimado Marcelo Lucio, Muchas gracias por su excelente calificación, estaremos esperando volver a verlos muy pronto! Saludos de parte de todo nuestro gran equipo!

10/10 - 훌륭해요

Eric

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 6박 숙박함
답변 제공: Guest Service Manager 님, 2023년 12월 6일
Dear Eric, Thank you so much for allowing us to host you and sharing your great review. We hope to see you again soon. Kind regards from all the staff!

10/10 - 훌륭해요

juan carlos n

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything fantastic. DJ must improve ...same music all nights
2023년 11월에 6박 숙박함
답변 제공: Martha Vázquez 님, 2023년 11월 29일
Dear GuestsThank you for your review, it is great to read that you enjoyed our resort especially our entertainment.We hope to see you real soon.Best regards from all the Desire staff!

10/10 - 훌륭해요

Yves

2023년 11월에 2박 숙박함
답변 제공: Guest Service Manager 님, 2023년 12월 15일
Dear Yves, Thank you so much for your great review. It is great to see that you enjoyed your stay. We hope to see you again soon. Kind regards from all the staff!

10/10 - 훌륭해요

Ana

2023년 11월에 3박 숙박함
답변 제공: Guest Service Manager 님, 2023년 12월 15일
Dear Ana, Thank you so much for your great review, it is wonderful to know that you enjoyed a lot. Kind regards from all the staff!

10/10 - 훌륭해요

Christos

2023년 11월에 6박 숙박함
답변 제공: Guest Service Manager 님, 2023년 12월 14일
Dear Christos, Thank you so much for your great review. We are happy to read that you enjoyed your stay at Desire Riviera Maya. We hope to see you again soon! Kind regards from all the staff!

10/10 - 훌륭해요

samuel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
B day trip to cancun
It was amazing
2023년 11월에 4박 숙박함
답변 제공: Guest Service Manager 님, 2023년 11월 23일
Dear Samuel, Thank you so much for your wonderful review and for allowing us to celebrate with you. We hope to see you again soon! Kind regards from all the staff!

10/10 - 훌륭해요

Ana de Moura

2023년 11월에 2박 숙박함
답변 제공: Guest Service Manager 님, 2023년 11월 19일
Estimada Ana de Moura, Muchas gracias por su excelente calificación. Esperamos poder hospedarlos de nuevo muy pronto. Saludos de parte de todo nuestro staff!

6/10 - 괜찮아요

arturo rosendo

2023년 10월에 4박 숙박함
답변 제공: Guest Service Manager 님, 2023년 11월 20일
Estimado Arturo Rosendo, Muchas gracias por visitar Desire Riviera Maya y compartirnos su calificación. Saludos de parte de todo nuestro equipo.

8/10 - 좋아요

GUILLERMO

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Excelente servicio, ambiente, comida muy buena, empleados amables y bien capacitados. Las habitaciones necesitan urgente remodelación además de mejorar la ropa de camas.
2023년 10월에 2박 숙박함
답변 제공: Guest Service Manager 님, 2023년 10월 30일
Estimado Guillermo, Muchas gracias por sus buenos comentarios y buena calificación. Nos alegra leer que se sintieron muy consentidos durante su estancia. Esperamos volver a verlos pronto. Saludos de parte de todo nuestro equipo!

10/10 - 훌륭해요

Sharon

2023년 10월에 5박 숙박함
답변 제공: Guest Service Manager 님, 2023년 11월 4일
Dear Sharon, Thank you so much for your great review. We hope to see you again soon. Kind regards from all the staff!

10/10 - 훌륭해요

Amy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Love the resort and all staff were awesome
2023년 10월에 4박 숙박함
답변 제공: Guest Service Manager 님, 2023년 10월 10일
Dear Amy, Thank you so much for visiting Desire Riviera Maya and sharing your great review. We hope to be able to host you again soon. Kind regards from all the staff!

8/10 - 좋아요

MICHEL

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was my first time at Desire. Excellent staff, great atmosphere and a whole lotta fun ! Everything I needed was at my leisure. I have a few recommendations at the night club they should incorporate other types of music besides disco and Spanish music. I heard 3 Afro beats songs and 1 soca song from 1999. Also if you're there prepare to have a presentation for timeshare while this is a norm it shouldn't be so aggressive. That's the only part that dampened my day. Jorge is the best chef on the resort the food was excellent and the choices were just right. Also they should have a better system with pool seating.
2023년 10월에 3박 숙박함
답변 제공: Guest Service Manager 님, 2023년 10월 6일
Dear Michel,Thank you so much for choosing Desire Riviera Maya as the perfect destination for you and your couple. We are happy to read that, the overall of your vacation was excellent and you had a lot of fun with our team. We will be waiting to see you again soon. Kind regards from all the staff!

10/10 - 훌륭해요

Erick

2023년 10월에 4박 숙박함
답변 제공: Guest Service Manager 님, 2023년 10월 7일
Estimado Erick, Muchas gracias por su excelente calificación. Esperamos volver a verlos pronto! Saludos de parte de todo nuestro staff!

10/10 - 훌륭해요

Yusmany

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Todo excelente con excepcion de las habitaciones deberian ser renovadas y el buffet el domingo en la tarde estuvo fatal. El personal muy amable, los chicos y chicas de la animacion excelentes, Tania, Felix, el colombiano y los demàs son super carismaticos, en verdad tienen un team de animacion espectacular .El muchacho q nos recibiò en recepcion muy amable, nos mostrò las instalaciones y fue bien chevere. Todos los bar tenders y los meseros de los restaurants muy bien . La limpieza de la habitacion tambien buena a pesar q las habitaciones son viejas y anticuadas el petsonal hace un gran esfuerzo por mantenerlas limpias. En verdad todos se esmeran porq te sientas en casa.
2023년 9월에 3박 숙박함
답변 제공: Guest Service Manager 님, 2023년 9월 26일
Estimados Huéspedes, Muchas gracias por elegir Desire Riviera Maya como su destino ideal para sus vacaciones en pareja. Nos alegra mucho leer que disfrutaron mucho de las atenciones de nuestro gran equipo. Estaremos muy felices de volver a verlos pronto. Saludos de parte de todo el personal!

10/10 - 훌륭해요

Djordje

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 5박 숙박함
답변 제공: Guest Service Manager 님, 2023년 9월 27일
Dear Djordje,Thank you so much for your great review. We hope to see you again soon! Kind regards from all the staff!

10/10 - 훌륭해요

Jorge

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excelente ambiente, amenidad y diversión
2023년 9월에 2박 숙박함
답변 제공: Guest Service Manager 님, 2023년 9월 26일
Estimado Jorge, Muchas gracias por hospedarse en Desire Riviera Maya y compartir con nosotros su excelente opinión. Estaremos esperando volver a verlos de nuevo muy pronto. Saludos de parte de todo nuestro equipo!