Me and my wife stayed for five days at Grand Palladium Resort. First of all, after we did the reservation, Lucia Delfin reached out and confirmed reservation and offered her help. She helped us with every situation even with the transport from the airport to the resort, reservations for dinner and everything we asked her for. Once we arrived, Carlos Lima helped us with the check in and accommodations. They did go over and beyond to make our stay as pleasant as possible. The restaurants are good and service was very good. Food at Tentazione was awesome, our server Alexis was the best! We will definitely go back.