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오텔 아레시페스 스위트 여행 후기

3 out of 5
오텔 아레시페스 스위트
Calle Heriberto Frias SM 2 Mz 14 Lote 7, Puerto Morelos, QROO

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 421개 이용 후기 중 175개" "
평점 8 - 좋아요. 421개 이용 후기 중 144개" "
평점 6 - 괜찮아요. 421개 이용 후기 중 54개" "
평점 4 - 별로예요. 421개 이용 후기 중 30개" "
평점 2 - 너무 별로예요. 421개 이용 후기 중 18개" "

8.6/10

청결 상태

8.4/10

직원 및 서비스

7.4/10

편의 시설/서비스

7.8/10

숙박 시설 상태 및 시설

7.0/10

친환경

이용 후기

8/10 - 좋아요

hyun

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 7월에 1박 숙박함
답변 제공: Hacienda Morelos 님, 2021년 7월 12일
Thank you so much for your feedback.

10/10 - 훌륭해요

Nancy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Just like being at home!
2024년 3월에 6박 숙박함

8/10 - 좋아요

Lindsay

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Fantastic little beach area shaded from palm trees and palapas. Good rooms, clean, housekeeping available. Great spot walkable to town and restaurants. Wouldn’t advise paying for no refund transportation to/from airport with flight delays so prevalent these days.
2024년 3월에 5박 숙박함

8/10 - 좋아요

Monique

2024년 3월에 7박 숙박함

8/10 - 좋아요

Patrick J

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 6박 숙박함

4/10 - 별로예요

Susan

단체 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We stayed six days and did not have hot water for showers or washing throughout the stay. One of the days the water in the shower completely stopped and another day the toilet leaked. Staff responded quickly to fix both of these issues. The kitchen had many ants so all food items had to be kept in the fridge. The view from our room was beautiful and just steps away from the beach. Lawn chairs were available for us to use at any time.
2024년 2월에 6박 숙박함

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Spent 9 nights in February. Room was clean and had all the advertised amenities. Staff were polite and helpful. Beach was right there and beautiful. Location was quiet and only a few minute walk to anywhere. Really enjoyed our stay.
2024년 2월에 9박 숙박함

10/10 - 훌륭해요

Jeff 님, Ottawa

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We stayed at Hotel Arrecifes from February 24 to March 02. It was an excellent vacation and the accommodation was excellent and as advertised. The staff were very friendly at check-in and really any time throughout our stay. We were in building 2 which is a couple minute walk to the beach with full access to the beach chairs. Our room was a 1 bedroom junior suite with a city view. The room was big with a nice sitting area. The kitchen had everything we need to make our own meals as needed. We were allowed to stay a little longer in our room after check-out as our flight was not leaving until 20:00. So that was great. Our only minor concern was that the mattress was much firmer than we were used to but that a general issue at most accommodations. Overall, it was an excellent experience. If you want a clean, convenient and affordable accommodation without then I would recommend Hotel Arrecifies. We would definitely stay here again.
2024년 2월에 7박 숙박함

4/10 - 별로예요

Renee

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Shower was almost non-existent - shower head was so far above and water pressure so poor, barely useable. The smell of sewer in the bathroom was often overwhelming!!! No one ever came to clean room or empty trash - had to ask for the one time the cleaning was done! Did note several cockroaches in kitchen. Wi-Fi was poor and spotty. Even though we requested help in getting our luggage downstairs (and a young man was standing by when request was made), no one ever came to assist. Would NOT stay at this hotel again and the price point was way too high for this property. Staff, overall, was pleasant enough and the premise felt safe.
2024년 2월에 6박 숙박함

10/10 - 훌륭해요

Stephen

연인과의 여행, 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great beach steps from our room!
2024년 2월에 9박 숙박함

2/10 - 너무 별로예요

Jennifer

연인과의 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room felt like a jail cell with no windows. The bed had bugs and was full of hair and the bathroom smelled like sewage. We had to move to a different hotel because there was no way we were sleeping there. Hoping Expedia will refund me.
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Daniel

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Best hotel if you want a kitchen and a beach spot :)
2024년 2월에 5박 숙박함

10/10 - 훌륭해요

Minerva

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Muchas gracias al Señor Esel por sus atenciones.
2024년 2월에 2박 숙박함

8/10 - 좋아요

Beverley

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It’s all about the beachfront!! Wonderful sea views and literally 40 steps to the beach. The accommodation is quite modest. Kitchen facilities could be developed.
2024년 2월에 14박 숙박함

10/10 - 훌륭해요

STEPHANIE

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The BEACH! The beach access and views are amazing. Two beach bar/restaurants are very close by, and it's a short walk to the town center. The Arrecifes staff is excellent, they are easily accessible, and provide great service. The units do show the usual and normal wear-and-tear of constant salt air exposure and Caribbean weather, but everything is clean and comfortable. I have stayed at Arrecifes seven times and plan on returning.
2024년 1월에 5박 숙박함

10/10 - 훌륭해요

Jerzy 님, Clifton

2024년 1월에 4박 숙박함

4/10 - 별로예요

Denise

가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
It is not worth the money I paid. It says we have a full kitchen and there is not even a toaster. Hotel advertised as a waterfront hotel and my room is far from being waterfront. This 2 bedroom suite is in the annex which is half a block from the waterfront hotel. Have to be careful when walking across the street as very uneven. One thing was the front desk was good! I hope Expedia looks into all of this.
2024년 1월에 1박 숙박함

6/10 - 괜찮아요

Raymond Carl

연인과의 여행
좋아요: 청결 상태
The good: Is right on the beach with lovely mature palm trees and walkable to downtown. Decent size, quiet with a kitchen, comfortable beds and reliable wifi. The negative: Is dated with poor lighting, unreliable cable, weak water pressure and old furniture. Could be a very nice hotel with a few updates
2024년 1월에 7박 숙박함

8/10 - 좋아요

Cari

가족 여행
좋아요: 청결 상태, 직원 및 서비스
2024년 1월에 2박 숙박함

8/10 - 좋아요

Anne E 님, Milwaukee

좋아요: 청결 상태
Toilet leaked.
2024년 1월에 4박 숙박함

10/10 - 훌륭해요

Jacinta

가족 여행
Beautiful view beautiful beach great staff
2024년 1월에 6박 숙박함

10/10 - 훌륭해요

Mark

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 7박 숙박함

4/10 - 별로예요

Kandre

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
It is a 1 star property advertised as a 3 star- on a 5 star beach. No privacy curtains in main floor rooms and outdoor storm curtains didn't close. Air conditioning didn't work, so we got moved to another room, which seemed better- it had a toaster! But it was infested with ants. They came out often from cracks in the floor (ceramic tile), wall, and other areas. The first room's mattresses were hard and uncomfortable. Other room had better mattresses. The decor was old and outdated. Floral thing was super old- dusty. Coffee maker leaked. No coffee provided- not even just for the first day of arrival. No living room t.v. I thought that was standard- especially in upgraded premium suite rooms- which is what we payed for. No side tables- couches were very old. No lamp in room we were moved to. I asked for one and was finally given one that had a super old, super cracked lamp shade. There were only 2 English language channels on bedroom t.v. And then it stopped working. Staff had to keep coming to room to fix it. They charged way too much for what they offered. Pool was a small pool in other building across the road- hardly used by anyone but a few kids. Certainly not enticing. Proximity to beach and town was good. Staff were friendly.
2023년 12월에 10박 숙박함

6/10 - 괜찮아요

David

좋아요: 청결 상태, 직원 및 서비스
Bed was super hard and uncomfortable recommended they upgrade matresses
2023년 12월에 6박 숙박함

10/10 - 훌륭해요

ABDALLAKH

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 12월에 7박 숙박함

8/10 - 좋아요

Rosa Adriana Rojas

좋아요: 직원 및 서비스
No tiene restaurante ni lugares a pie para comer, de los siete dias que nos hospedamos solo limpiaron un día
2023년 12월에 6박 숙박함

2/10 - 너무 별로예요

corya

2023년 12월에 3박 숙박함

8/10 - 좋아요

Shawn

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close to the beach with simple apartment style amenities
2023년 12월에 6박 숙박함

6/10 - 괜찮아요

Michael

2023년 12월에 2박 숙박함

6/10 - 괜찮아요

timothy

단체 여행
Price was ok. Area was secluded. When we arrived the toilet in our room was clogged up. I was told we could use toilet in pool area across the road. The next day they moved us to a different room with working toilet. There were restaurants within walking distance on the beach, which was nice. All in all for the money it was ok. Staff was friendly, and helpful. Room had ants.
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 3박 숙박함

8/10 - 좋아요

Anne 님, Milwaukee

2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Karl

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fantastic Accomodation. Right on the beach. Our kitchen was perfect. Staff is the best. Nice pool to cool off. Everything you need.
2023년 11월에 1박 숙박함

8/10 - 좋아요

Marie

2023년 11월에 1박 숙박함

4/10 - 별로예요

Manuel

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Not good
We stayed in the annex building, corner room on the first floor. Dark and plain, small window that looks into the building next door and is covered with plastic grass. Old furniture. Although a large shower it was very uncomfortable because the shower head comes straight down from the high ceiling, the water shot towards the wall and it could not be adjusted. Good cable but old tv. Good air-conditioning. Late check out is available for 50 dollars. Reception staff tries to be funny but they are all about getting your money. We stayed here this time because when we stayed here before we got a good rate for a suite in the building on the beach. This time we got a high rate and crappy room in the annex building across the street. Doubt that we will stay here a 3rd time.
2023년 11월에 4박 숙박함

2/10 - 너무 별로예요

kyongae cecilia

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
No shower while I stay
2023년 11월에 4박 숙박함

10/10 - 훌륭해요

Tracey Ann 님, San Francisco

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 7박 숙박함

8/10 - 좋아요

Gastón

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Le falta una piscina frente al mar, lo demás muy buena ubicación y muy recomendable
2023년 10월에 1박 숙박함

8/10 - 좋아요

Amandeep Singh

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 5박 숙박함

10/10 - 훌륭해요

David

2023년 10월에 5박 숙박함

8/10 - 좋아요

Monica 님, San Leandro

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stayed one night here and it was ok. Room was comfortable. Pool was great. There was a jug of drinkable water in the room that we did not use as we don’t know how long that water has been sitting in there. It’s a nice gesture, but I would have preferred a small bottle of water. The shower really sucked. The showerhead was pretty clogged up and came from the ceiling that was really high. It was almost impossible to wash my hair with such little streams of water We stayed in the second building so we had to cross the street to access the beach. There were beach chairs available for guests and the ocean water was beautiful. Not many people on that side of the beach. There’s no where to eat close by. You have to walk about five blocks away to hit the restaurants. Downtown is just a few more blocks away. If you like to walk, it’s doable.
2023년 9월에 1박 숙박함

8/10 - 좋아요

Lina

2023년 10월에 1박 숙박함

8/10 - 좋아요

Joachim

2023년 10월에 4박 숙박함

2/10 - 너무 별로예요

Spencer

2023년 9월에 1박 숙박함

4/10 - 별로예요

Ramiro Alcantar

2023년 8월에 4박 숙박함

10/10 - 훌륭해요

Lucy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean, good parking lot, walking distance to the restaurants and shopping center
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Carlos

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Encantado con el servicio.
2023년 8월에 2박 숙박함

8/10 - 좋아요

Veronica

단체 여행, 연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Tiene todo lo que necesitas para tu estancia un par de días.
2023년 8월에 5박 숙박함

10/10 - 훌륭해요

Jose Alfonso Chavez

2023년 7월에 7박 숙박함

8/10 - 좋아요

Maria

2023년 7월에 1박 숙박함