야외 수영장, 08:00 ~ 20:00 오픈, 일광욕 의자

매직 블루 스파 부티크 호텔-성인 전용 여행 후기

4 out of 5
매직 블루 스파 부티크 호텔-성인 전용
Avenida 10, Entre Calle 10 y 12 Norte, Playa del Carmen, QROO

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 718개 이용 후기 중 418개" "
평점 8 - 좋아요. 718개 이용 후기 중 241개" "
평점 6 - 괜찮아요. 718개 이용 후기 중 34개" "
평점 4 - 별로예요. 718개 이용 후기 중 18개" "
평점 2 - 너무 별로예요. 718개 이용 후기 중 7개" "

9.2/10

청결 상태

9.2/10

직원 및 서비스

9.2/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Cozy and nice hotel
It was a great hotel and cozy. But littlebit noisy because there are clubs arounds the hotel.
2018년 9월에 1박 숙박함
답변 제공: Lindsay van den Dop / General Manager 님, 2018년 10월 10일
Dear Guest, Thank you for the review you have written regarding your stay with us. It was a pleasure to host you and we hope to welcome you back soon! Warm regards,

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
아름답고 평화로운 곳
평화롭고 아름다운 호텔입니다 위치도 관광 거리 건너편에 있어, 해변도 가깝고 활기차지만 너무 시끄럽지 않아 완벽합니다. 코코봉고가 바로 옆에 있어 들어가보지 않고 밖에서 구경만해도 그 흥분을 느낄 수 있네요 하지만 호텔로 들어가는 순간 열대야자수와 식물들로 가득찬 아름답고 평화롭고 조용한풍경이 됩니다 아침식사도 맛있고 모두 친절했습니다 방은 평범했지만 작은 테라스의 해먹에서 평화로운 시간을 보낼 수 있었습니다 플라야 델 카르멘에 또 온다면 다시 묶고싶습니다
2018년 1월에 3박 숙박함
답변 제공: Olga Ramos 님, 2018년 1월 24일
Dear guest, Please accept our apologies for reply back in English. We appreciate that you have taken some time to post a review of your experience with us. We are happy to know that you have enjoyed your stay with us and we look forward to welcome you back real soon. Warmest regards, Hotel Magic Blue

10/10 - 훌륭해요

Eunyi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
좋아요
좋아요 코코봉고 바로 건너에 위치해있어요 직원들이 굉장히 친절하고 아침식사가 다양하고 많아요. 청소도 깔끔하게 해주는데 락스 냄새가 조금 나기도 하네요. 구조상 모기가 많지만 잘 때 영향받을 정도는 아니고 수영장과 해먹도 이용하기 편해요
2017년 7월에 2박 숙박함

2/10 - 너무 별로예요

Catalin

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Pros: - staff are friendly and helpful - good location - good swimming pool area, although only half is in the sun Cons: - I've had large cockroaches in my room - bathrooms are awful, very old and full of mold - staff lost a towel when cleaning and asked me to pay a very high price (300MXN) to replace it. I suspect they did on purpose to make more money - aircon has a relatively bad smell when it works - warm water takes very long to pour - wi-fi can drop sometimes - mattress is old and bends in the middle - the windows are not double glazed which means noises from the street and night clubs are not blocked and it's hard to sleep - lighting in the room is pretty bad, the lights are strangely positioned - there are no fire alarms in the rooms and common area, thus increasing health & safety risks - the rooms are very dated and old fashioned, are in bad need of a modern upgrade to give it a premium feel - overall, I think it's too expensive for the quality of service and quality of rooms provided

8/10 - 좋아요

Consuelo

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely pool, quiet, very relaxing. Adjacent restaurant had a very nice breakfast. Staff very friendly.
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Angelica

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Martha Lucia

It felt like an oasis with the beautifully landscaped grounds. The room was very quiet and the mattress was wonderful. The shower water was lukewarm but was told that it’s normal for that area because of the hot weather. The robes were a nice luxury to have and the seating area immediately outside our room Ali g with the hammock was very pleasant! The staff was on top of things and showed professionalism.
2024년 1월에 6박 숙박함

8/10 - 좋아요

Maria

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
We really enjoyed our stay beautiful pool area and staff was very friendly and helpful. Bathrooms need an update and rooms sometimes noice at night. But really an oasis in the perfect location.
2024년 1월에 4박 숙박함

10/10 - 훌륭해요

Tracy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
As always, the property is beautiful and the staff amazing. Unfortunately, I had to return home early, but the staff helped me out and treated me with care
2024년 1월에 6박 숙박함

10/10 - 훌륭해요

Delia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 3박 숙박함

10/10 - 훌륭해요

Michelle

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was a perfectly convenient area in the heart of Playa - right next to all the popular shopping and dining areas. While the area can go on all night, inside the hotel is very serene, private, and super relaxing. The beds were super comfy, the pool was very relaxing, we did the hydrotherapy, and the buffet breakfast that comes with it (from the attached Brazillian restaurant) was amazing. If we go back to Play, we will stay here again.
2023년 12월에 3박 숙박함

10/10 - 훌륭해요

Barbara

좋아요: 청결 상태
2024년 1월에 2박 숙박함

10/10 - 훌륭해요

nathalia andrea

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 3박 숙박함

10/10 - 훌륭해요

Fabrizio

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Renata

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 3박 숙박함

4/10 - 별로예요

Enok

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I appreciate the opportunity to share my feedback. However, I found the quality-price relationship of the hotel to be unsatisfactory. The room was noisy and uncomfortable, which impacted my overall experience negatively.
2023년 12월에 3박 숙박함

2/10 - 너무 별로예요

Max

2023년 12월에 4박 숙박함

8/10 - 좋아요

Ali

2023년 12월에 2박 숙박함

6/10 - 괜찮아요

Scott

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The atmosphere and feel at this hotel is great. It is very peaceful and relaxing, having a centralized pool surrounded by bungalows which all had hammocks and amazing amount of green space, grass, shrubbery, and palm trees. The room was good, except the toilet had a hard time flushing and hot water in the shower wasnt very hot. The breakfast included was resort buffet quality. The surrounding area did not seem overly noisy for being located on the main strip. Didnt like the checkout when they said that one of the face cloths was missing and charge us 30 pesos for it. Probably maid forgot to restock it and left us holding the bill. Don't understand why they need to accuse use of loosing it and charge us $2.75 CAD, when i just spent $650.00 on three nights stay. I tried to tell them to take it out of the tips that I had left them daily and they said that those were for the maid. Accusing you're guests of stealing is bad for business.
2023년 11월에 3박 숙박함

2/10 - 너무 별로예요

Erik

단체 여행
별로예요: 청결 상태, 객실의 편안함
2023년 11월에 2박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태
2023년 10월에 4박 숙박함

10/10 - 훌륭해요

Carol

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Stayed here many times and will always stay her when in Playa!
2023년 9월에 1박 숙박함
답변 제공: Hello Carol Phillips 님, 2023년 10월 9일
Thank you very much for your preference when staying with us at Magic Blue Spa Boutique Hotel. It will be a pleasure to welcome you back. Best regards Vanessa V. Front Desk Manager

10/10 - 훌륭해요

Karina

단체 여행, 연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Muy buena ubicación, buena comida, muy servicio y habitación limpia.
2023년 9월에 3박 숙박함
답변 제공: Hello Oscar Alan Hull Valenzuela & Karina. 님, 2023년 10월 9일
Thank you very much for your preference when staying with us at Magic Blue Spa Boutique Hotel. It will be a pleasure to welcome you back. Best regards Vanessa V. Front Desk Manager

8/10 - 좋아요

Jessie

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 9월에 8박 숙박함
답변 제공: Hello Jessie Gray 님, 2023년 10월 9일
Thank you very much for your preference when staying with us at Magic Blue Spa Boutique Hotel. We sincerely appreciate the recommendations you mention, we promise to continue with your preference and the comments you provide help us a lot. It will be a pleasure to welcome you back and see that your suggestions have been carried out. Best regards Vanessa V. Front Desk Manager

10/10 - 훌륭해요

Yvonne

2023년 6월에 1박 숙박함

10/10 - 훌륭해요

Douglas 님, San Francisco

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent Property Eliezer is a great asset for this company He has the right attitude and always attentive making your stay more confortable.
2023년 5월에 1박 숙박함

10/10 - 훌륭해요

Noemie C De

2023년 3월에 8박 숙박함

10/10 - 훌륭해요

Alfred

좋아요: 청결 상태, 객실의 편안함
2023년 3월에 2박 숙박함

10/10 - 훌륭해요

Meilyn

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent location
2023년 3월에 3박 숙박함

10/10 - 훌륭해요

Kay

좋아요: 청결 상태, 객실의 편안함
2023년 3월에 2박 숙박함

8/10 - 좋아요

Tony

좋아요: 청결 상태, 객실의 편안함
Great stay. Bar team , Manuel & irma were always friendly and helpful. TAngel was there to help us when we needed to get luggage up and down the stairs. Thanks so much to all for a fantastic stay.
2023년 2월에 7박 숙박함

10/10 - 훌륭해요

Kay

좋아요: 청결 상태, 객실의 편안함
2023년 2월에 1박 숙박함

6/10 - 괜찮아요

Blake

연인과의 여행
좋아요: 청결 상태
Beautiful tropical interior with a nice pool and hot tub. Nice large bedded lounger for couples and singles. Rooms where clean but pretty basic and plain with a bit of sewer smell coming from the shower drain. Although the interior pool area is mostly calm and quiet the room we where in had very loud noise from the street traffic and early morning noise 2-3Am from the near by club closing up. We had purchased added extra to our visit with a daily 30 minutes visit to the spa area which includes hydrotherapy,dry sauna and hot tub. Steam sauna was broken. And a daily couples massage which happens to be a basic lite swedish massage. Any other massage modality would cost extra. Also included was a spa daily credit of I believe $37.50. Unfortunately we where informed on day three the spa and services would be closed for repair work. Missing the last 2 days and unable to utilize the credit towards another therapy.
2023년 1월에 5박 숙박함

10/10 - 훌륭해요

Eric

좋아요: 청결 상태, 객실의 편안함
Super hôtel : emplacement, personnel et jardin top
Très joli hôtel et très bien situé en cœur de ville, avec jardin piscine jacuzzi et spa. Personnel aux petits soins, Vanessa à l’accueil au top et parle français, Violeta et Andrea au SPA adorables. Petit dejeuner top et varié. Seul Bémol : il n’y a pas assez de transats autour de la piscine ils devraient en rajouter vraiment pour contrer les psychopathes qui y mettent leur serviettes dès 6h du matin !!! Une petite rénovation des chambres serait top pour qu’elles soient en adéquation avec le reste de l’hôtel.
2023년 1월에 10박 숙박함

10/10 - 훌륭해요

Krystal

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was fantastic. A hidden little oasis that was quiet & relaxing but upbeat atmosphere, restaurants & nightlife was just one block over. Jessica and all the staff were the kindest, most helpful people ever. Some areas for improvement would be to add some colorful Mexican decor to the room, ants in the room, better poolside drink services, clean the cushions on the deck chairs more frequently and the wood around the hot tub was rotted a bit and very slippery. We witnessed and older fellow fall really bad when he got out of the hot tub. It's definitely a hazard.

10/10 - 훌륭해요

Shelley

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
This place was comfortable with a great location. They have really thought everything through to help make your stay the best it could be. The staff is wonderful.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 객실의 편안함
2022년 12월에 4박 숙박함

8/10 - 좋아요

Jesse

좋아요: 청결 상태
Week in Dec ’22
Clean public and pool areas. Room was out-dated although spacious. Staff was friendly and very helpful. Breakfast is served in restaurant next door and it was comprehensive. Location is great if you want to be in downtown area.
2022년 12월에 7박 숙박함

10/10 - 훌륭해요

karla

2022년 11월에 1박 숙박함
답변 제공: Manager 님, 2022년 11월 24일
Thank you for taking the time to share your rating and comments. We hope to see you soon!

10/10 - 훌륭해요

Kevin

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Had an amazing time. Every employee was great. I will definitely be back soon.
2022년 10월에 5박 숙박함
답변 제공: Manager 님, 2022년 11월 24일
Thank you for taking the time to share your rating and comments. We hope to see you soon!

10/10 - 훌륭해요

Andres

출장 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
La propiedad es una grata sorpresa en playa del carmen un oasis de tranquilidad en pleno centro muy accesible a la quinta avenida excelentes instalaciones servicio muy cálido y amable buena comida y precios Lo único es el deck de la piscina y los camastros necesitan un poco de mantenimiento de ahí en fuera todo e velente me quedaría ahí muchas veces más altamente recomendable
2022년 10월에 2박 숙박함
답변 제공: Manager 님, 2022년 11월 24일
Thank you for taking the time to share your rating and comments. We hope to see you soon!

8/10 - 좋아요

Karla

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Muy buena limpieza y atención
2022년 10월에 1박 숙박함
답변 제공: Manager 님, 2022년 11월 24일
Thank you for taking the time to share your rating and comments. We hope to see you soon!

8/10 - 좋아요

Elena

단체 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely property, very quiet and very well located - just 2 minutes from the 5th Avenue. Staff was lovely and very helpful, and the pool area fantastic!
2022년 9월에 5박 숙박함
답변 제공: Manager 님, 2022년 11월 24일
Thank you for taking the time to share your rating and comments. We hope to see you soon!

10/10 - 훌륭해요

Juan

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great stay. Very central. Staff is very friendly
2022년 8월에 2박 숙박함

10/10 - 훌륭해요

LUIS

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 7월에 3박 숙박함
답변 제공: Manager 님, 2022년 7월 29일
Thank you for taking a moment to share your opinion on our hotel, we hope to host you back soon. Hav a great day!

10/10 - 훌륭해요

Graciela Perez De La

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
We stayed for a week and loved the breakfast options, service was always great, the spa was nice (30 minutes included every day). Their massage options were very affordable and very professional. I recommend this hotel. The pictures reflect it exactly as it is.
2022년 6월에 7박 숙박함
답변 제공: Manager 님, 2022년 7월 29일
Thank you for taking a moment to share your opinion on our hotel, we hope to host you back soon. Hav a great day!

10/10 - 훌륭해요

MARIA

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place !
2022년 6월에 4박 숙박함
답변 제공: Manager 님, 2022년 7월 29일
Thank you for taking a moment to share your opinion on our hotel, we hope to host you back soon. Have a great day!

10/10 - 훌륭해요

Lucilay

가족 여행
좋아요: 청결 상태, 편의 시설/서비스
Staff was very friendly. The place is quiet and perfect for relaxing. The breakfast was good with many choices too.
2022년 6월에 5박 숙박함
답변 제공: Manager 님, 2022년 7월 29일
Thank you for taking a moment to share your opinion on our hotel, we hope to host you back soon. Have a great day!

10/10 - 훌륭해요

Flamingo

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great atmosphere
2022년 6월에 5박 숙박함
답변 제공: Manager 님, 2022년 7월 29일
Thank you for taking a moment to share your opinion on our hotel, we hope to host you back soon. Have a great day!

4/10 - 별로예요

Joseph

좋아요: 청결 상태, 편의 시설/서비스
The staff were very helpful at the hotel, but the property is very loud. Expect to be woken up by street noise and yelling.
2022년 6월에 2박 숙박함
답변 제공: Manager 님, 2022년 7월 29일
Thank you for taking a moment to share your opinion on our hotel, we hope to host you back soon. Have a great day!