테라스/파티오
예약 가능 여부 확인

메종 툴룸 여행 후기

3 out of 5
메종 툴룸
Calle Alfa Norte Esquina Con Sagitario, Poniente S/n Colonia Centro, Tulum, QROO

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 534개 이용 후기 중 261개" "
평점 8 - 좋아요. 534개 이용 후기 중 182개" "
평점 6 - 괜찮아요. 534개 이용 후기 중 56개" "
평점 4 - 별로예요. 534개 이용 후기 중 24개" "
평점 2 - 너무 별로예요. 534개 이용 후기 중 11개" "

9.0/10

청결 상태

8.6/10

직원 및 서비스

8.6/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

9.6/10

친환경

이용 후기

8/10 - 좋아요

SE RI 님, korea

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
저렴하고 아기자기한 메종툴룸
너무 친절한 주인(?)때문에 감동.. 맛있는 음료와..물수건... 지도 펼쳐서 하나하나 다 설명해주시는데..너무빨라서 이해는 다 할수없었다는.. 넓은 침대와 원목 가구가 예뻤어요..딱 한가지 흠은..죽은 바퀴벌레 두마리..ㅠㅠ 이것만 아니면 별

10/10 - 훌륭해요

Rachel

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Guillermo the manager was so welcoming and helpful. The property was beautifully decorated. Rooms were clean and bed comfortable. The breakfast was amazing and all the staff were extremely kind. Highly recommend this place.
2024년 2월에 2박 숙박함
답변 제공: Flor 님, 2024년 2월 16일
Very happy to hear that you enjoyed Rachel! Welcome back soon.. thank you!!

10/10 - 훌륭해요

Edward

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A very brief stay for just one night after arriving into Cancun and gerring the ADO bus down to Tulum. Easy walk from the bus station a very friendly welcome from Guillermo and the room was clean and comfortable with a nice big bed. Lush gardens and a cute parrot. Thank you
답변 제공: Flor 님, 2024년 2월 21일
Thank you Edward! I am glad you had a great time!!!!!! This is your home!

10/10 - 훌륭해요

Omar

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 7박 숙박함

8/10 - 좋아요

Valerie

2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Arturo

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very convenient place, cleaness is great and the place has a great vibe. Guillermo provided great host service!
2024년 1월에 2박 숙박함

10/10 - 훌륭해요

Julie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Will come back and stay again!
Clean. Very comfortable bed. Excellent location near main road and ADO bus terminal. Easy to walk neighborhood. I felt very safe. Guillermo was very courteous. Coffe shop employees very friendly and great coffee!
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Rodrigo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excelente lugar y atención, muy amables y accesibles
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Theresa

좋아요: 청결 상태
I loved this small lively hotel in Tulum. Located perfectly close for walking to main commercial area but feeling further away than it is from all the tourist noise and busyness aLovely Little tropical courtyard, comfortable and pretty rooms that acknowledge the locale with art and decor. Guillermo the on-site proprietor is very friendly and helpful. Staff and cafe wonderful. Perfect!
2023년 11월에 3박 숙박함
답변 제공: Flor 님, 2023년 11월 20일
I am glad you had a great stay and enjoyed the place Theresa! Welcome back, this is your home in Tulum

10/10 - 훌륭해요

Tetsuya

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함

4/10 - 별로예요

Eric

단체 여행
별로예요: 직원 및 서비스
Booked for a 7 day stay. Room was ok, but area surrounding the hotel was very noisy and not the best. Pictures and reviews I don’t think were a fair representation. We actually checked out the day after arrival and did not get a refund for the remaining stay. We didn’t care and went to another hotel and were much happier.
답변 제공: Flor 님, 2023년 8월 7일
I am sorry the hotel didn’t meet your expectations. We have been in 9/10 satisfaction of our guests for more than 10 years . Most our guest feel at home and really enjoy our hotel. The pictures and reviews are from more than 600 guests .. The area is downtown, close to ADO bus stop and 2 blocks from all the restaurants and boutiques in downtown. We are away from noise, but sometimes there is noise like everywhere.. in one night that you stayed could be a bad chance .. Your rate was not refundable, I am sorry again the hotel didn’t meet your expectations.Value for money we are rated 9.5

8/10 - 좋아요

Tom

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
I liked that they stored baggage for us. The property was very close to the ADO bus stop so it was convenient to get to/from the hotel. The manager was also very nice. The rooms are a little old but everything worked fine. The shower pressure is a bit weak. The property is off the main drag so it's a little quieter but there will still be some vehicle traffic. I liked the green and plants of the venue, and the cats too.
2023년 6월에 1박 숙박함

10/10 - 훌륭해요

Jesus

2023년 4월에 1박 숙박함

10/10 - 훌륭해요

Anita

2023년 4월에 4박 숙박함

10/10 - 훌륭해요

Inci

2023년 3월에 2박 숙박함

10/10 - 훌륭해요

Per

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 3월에 1박 숙박함

10/10 - 훌륭해요

Daniel

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I love this property, I have stayed here 3 different times. Tons of character, places is clean and super cool. Guillermo is super nice and very helpful. Thanks again, see you next time.
답변 제공: Flor 님, 2023년 3월 9일
I am so happy that you enjoy Maison Tulum, is our goal to make guest happy and feel at home!Come back soon Daniel, this is your home in Tulum !!

10/10 - 훌륭해요

Jacques

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Maison Tulum is a real treasure. It's clean It's comfortable. The host, Guillermo, is extremely welcoming and accommodating. Maison Tulum is truly unique in its tasteful construction and decor. Everywhere you look holds a surprise. The owners are actively involved with maintenance and with the guests. And last, but not least, spending time on the rooftop terrace is a special treat.
2023년 2월에 16박 숙박함
답변 제공: Martha 님, 2023년 3월 7일
Thanks for your feedback, we really appreciate it. I hope to see you again, this is your home at any time.

10/10 - 훌륭해요

Mark

연인과의 여행
좋아요: 직원 및 서비스
This was our first trip to Tulum. My wife and I had a great time! The Hotel was clean and everything worked perfectly. The manager Guillermo was very personable and accommodating. We were unsure of what to do and not do. Guillermo spoke to us for long periods of time about the History of Tulum and surrounding areas. He gave us many suggestions of things to do and explained with great detail the best way to get around to see and do the things we wanted to do. We definitely recommend this hotel. We cannot wait to go back.
2023년 2월에 4박 숙박함
답변 제공: Flor 님, 2023년 2월 21일
So happy to read your review Mark! Please come back, this is your home in Tulum!! Great yo have you here!

10/10 - 훌륭해요

Amy 님, Quincy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel itself is very charming, artsy, & full of gorgeous plants. The room was adequate… the AC worked well. Guillermo was an excellent host w/great taste. Ge arranged a shuttle for us back to the airport in Cancun that was private & less expensive than originally planned. Great coffee & pastry at the shop attached. Great deal for your $. Thank you Guillermo. Hope your holiday was great!

10/10 - 훌륭해요

Melissa

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
I would highly recommend!!!! Owner and workers are amazing! It’s beautiful and offers many services
2022년 12월에 1박 숙박함

10/10 - 훌륭해요

Daniel

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2nd time at the property, really like it here, tons of character and exactly the type of place I like to stay at. Will return again for sure next time I’m in Tulum and will tell like minded friends to stay as well.
답변 제공: Flor 님, 2022년 11월 3일
Thank you Daniel! It was great having you here .. come back soon! This is your home!!

8/10 - 좋아요

Sofia

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
No hot water!!
2022년 10월에 2박 숙박함

10/10 - 훌륭해요

Brittany

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
If you're going to Tulum this is the only place to stay. It's centrally located but tucked away from the noise, the staff are absolutely fantastic and the cafe downstairs is a hidden gem. You'll feel like you're in a jungle while being located in downtown Tulum.
2022년 9월에 15박 숙박함
답변 제공: Flor 님, 2022년 10월 4일
Thank you Brittany! It was great to have you at Maison! Come back, this is your home!!

10/10 - 훌륭해요

Andrew

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Cozy and cute in Downtown Tulum
Guillermo and Flor were fantastic hosts in this quaint little hotel. The room was comfortable with AC, there was purified water, and the hotel itself is gorgeous. There was a tiny bit of street noise - but far less than the main street until around 11 pm which was fine. The property has cute cats, comfy hammocks and good internet
2022년 8월에 2박 숙박함
답변 제공: Flor 님, 2022년 8월 30일
It was great having you here Andrew! Come back this is your house!!

10/10 - 훌륭해요

Jessica Jordan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property is beautiful, so different from other things in the area. The Staff is so kind and caring, And the restaurant connected is delicious with the most amazing staff.
2022년 6월에 6박 숙박함
답변 제공: Flor 님, 2022년 7월 4일
Thank you Jessica, it was great having you here ! I am glad you enjoyed it!! Come back soon! This is your home in Tulum

10/10 - 훌륭해요

Casey Lynn

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My fiance and I had the most amazing time here for his birthday. We stayed a total of 6 nights and are definitely planning a trip back! The room was beautiful and clean. The staff were absolutely amazing! Giving us recommendations for places to go and places to eat. We loved every single part of our trip and felt extremely safe. The little restaurant downstairs also has the most amazing breakfast and coffee.
2022년 5월에 6박 숙박함
답변 제공: flor 님, 2022년 7월 1일
Cassey, I am so happy to hear you had a great time!! come back, this is your home in Tulum!!!

10/10 - 훌륭해요

Coreen 님, Derry

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wonderful staff! Beautiful grounds. Has a roof top terrace common space that is very peaceful. Our room #6 is very private with balcony.
2022년 5월에 1박 숙박함
답변 제공: Flor 님, 2022년 5월 8일
Thank you Coreen! I am happy to hear you had a great stay! Welcome back!!

10/10 - 훌륭해요

Stephanie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
An Oasis in Tulum!
When we first walked in it was like entering an enchanted forest. Really charming! Then we were greeted by the host and made to feel very welcome. Excellent customer service! The room was good quality with a very comfortable king size bed. Highly recommended and very close to ADO bus station.
2022년 4월에 1박 숙박함
답변 제공: Flor 님, 2022년 4월 25일
Thank you Stephanie! This is your house!! Come back soon!!!

10/10 - 훌륭해요

Miriam

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Een klein stukje paradijs in het centrum van tulum
Dit hotel was fantastisch, leuk en mooi gemaakt,alsof je in de jungle zit en erg artistiek allemaal...eigenaar zijn dieren liefhebbers het is er lekker rustig maar wel in het centrum van tulum
2022년 3월에 3박 숙박함
답변 제공: Flor 님, 2022년 4월 4일
Thank you Miriam!! This is your home !!! Come back.. it was great having you here

10/10 - 훌륭해요

Airat

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
amazing
2022년 3월에 5박 숙박함
답변 제공: Flor 님, 2022년 4월 26일
Thank you Airat! come back, it was great having you here

10/10 - 훌륭해요

leonie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
the owners are extremely helpful and friendly
2022년 3월에 5박 숙박함
답변 제공: Flor 님, 2022년 4월 26일
Thank you Leonie, we miss you! come back!This is your home!

10/10 - 훌륭해요

Robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Cool place
I was in the top floor room it was really cool. Good view, nice balcony. Everything was clean, correct and well-considered for guest comfort. It had a comfort and welcoming about it, I wanted to just sit in my room half the day. Be advised the staircase up to top floor is really interesting, it is like a spiral to a castle, but if you are having physical difficulties you might want to stay on the lower floor. Liked it!
2022년 2월에 2박 숙박함
답변 제공: Flor 님, 2022년 3월 15일
Thank you Robert!!! I am glad you had a great time!! This is your home! Welcome back

10/10 - 훌륭해요

Francesca

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Our host Flor was absolutely fantastic and offered help each day for activities to do around the area. She was very attentive to her guests. The hotel was charming and had a personal touch of a "home away from home". The room had all needed facilities for your stay and if you required anything else you could just ask Flor. The location is perfect for restaurants and exploring other areas around Tulum.
2022년 2월에 5박 숙박함
답변 제공: Flor 님, 2022년 3월 1일
Thank you Francesca!! It was great having you here!!! This is your home!!! Welcome back!!

10/10 - 훌륭해요

HANNAH

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A great place to stay while in Tulum! The location is perfect for walking and exploring. Staff was friendly and helpful with suggestions and anything needed. The cafe downstairs was delicious and perfect each morning!
2022년 2월에 5박 숙박함
답변 제공: Flor 님, 2022년 2월 16일
I am very happy to hear that you had a wonderful time Hannah and Alexander, welcome back!! this is your home!

10/10 - 훌륭해요

paul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Maison Tulum
Very quaint Colonial Mexican decor type hotel in a very good quiet location. The room we stayed in was a kitchenette studio. Very comfortable bed. Sometimes had to wait a little for hot water. Very nice grren roof top area with lots of plants and hammocks. Very nice place to relax with vino or cerveza.Staff was very helpful and attentive.
2022년 2월에 4박 숙박함
답변 제공: Flor 님, 2022년 2월 16일
Thank you Paul! it was great having you at Maison! welcome back!

10/10 - 훌륭해요

Aldrein

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Bed was very comfortable and area was quiet and feel safe.owner was very friendly we feel very welcome and she told as that will alwys have a home in tulum if we come back there.
2022년 2월에 2박 숙박함
답변 제공: Flor 님, 2022년 2월 15일
Aldrein, it was greta having you at Maison Tulum, this is your home! Welcome back!!!

8/10 - 좋아요

Tiago

좋아요: 청결 상태, 숙박 시설 상태 및 시설
De modo geral o hotel muito organizado e limpo e área externa com muitas plantas e flores. O atendimento, por parte da Flor, muito amistoso e prestativo apesar de não ter recepção e precisar sempre levar a chave do portão do hotel nos passeios. Localização boa ficando duas quadras da avenida principal onde se encontra mercado, restaurante, bares e ônibus para diversos pontos turísticos. A cama de casal na verdade eram duas camas de solteiros juntas e o quadro para duas pessoas pode ser considerado um pouco pequeno.
2022년 2월에 3박 숙박함
답변 제공: Flor 님, 2022년 2월 15일
I am glad you had a great stay Tiago.. welcome back!!

10/10 - 훌륭해요

Sean

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing value for Tulum, in a central location away from the busy and expensive water front area. Close to everything in the downtown area. And of course superb hosts! Nice breakfast place next attached. Would definitely stay again.
2022년 2월에 4박 숙박함
답변 제공: Flor 님, 2022년 2월 9일
Thank you Sean! I am glad you had a great time! This is your house! Welcome back!

10/10 - 훌륭해요

Pedro Pablo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 1월에 6박 숙박함
답변 제공: Flor 님, 2022년 2월 10일
Gracias Pedro Pablo! Me da mucho gusto hayas tenido una agradable estancia. Esta es tu casa. Te esperamos pronto

8/10 - 좋아요

Parnesh 님, North Vancouver

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great location - just off the main strip and quiet at night. A basic hotel, but that's exactly what I was looking for.
2022년 1월에 5박 숙박함
답변 제공: Flor 님, 2022년 2월 9일
Thank you for your review Pamesh! It was nice to have you here:)

10/10 - 훌륭해요

Elizabeth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very cute & centrally located
Maison Tulum is such a cute place! The owner was very welcoming and it is in a very convenient location in the centro.
2022년 1월에 1박 숙박함
답변 제공: Flor 님, 2022년 1월 23일
Thank you Eli! I am glad you enjoy your stay! Welcome back

10/10 - 훌륭해요

Heath

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I loved my stay at Maison! I had a ground floor room (#9) and found everything to be better than expected. The room is a good size with a nice little ensuite that had good hot water and pressure, a little bar fridge, TV and good aircon. There was plenty of space for my clothes and to hang some shirts. The bed was comfortable and there was no issues with noise at anytime. Maison is only a 5min walk from the ADO which was perfect and the place has a nice cafe attached to it. Flor was great to communicate with, very friendly and welcoming and was super responsive to any msgs. She also provided a list of things to do, places to eat etc which was great for anyone who hasn’t been to Tulum before. Maison is a beautiful and unique place, filled with greenery and a nice spot on the roof to hangout in a hammock. I would definitely come back and stay again. Highly recommended!
2022년 1월에 5박 숙박함
답변 제공: Flor 님, 2022년 2월 10일
Thank you Heat! It was great to have you here! This is your home! Come back soon:)

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Cozy and Jungley
This was a quaint stay. Small hotel with a very friendly owner. They gave us recommendations on where to eat and what to visit. They even showed us multiple rooms to best accommodate us. They always offered to clean our room and to let them know if we needed anything. The only bad thing was the water pressure, it would take longer to shower because of the water.
2021년 12월에 8박 숙박함
답변 제공: Flor 님, 2022년 2월 9일
Thank you for your review! I am sorry about the water pressure.. because of the soil we have sometimes the dust gets in the way .. we are taking care of that and cleaning the showers all the time .. so our guest have good water pressure. Thank you and home to have you back

10/10 - 훌륭해요

CYRIELLE

2021년 8월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great walkable location in middle of Tulum, restaurants, bars etc. Very cozy. Safe area.
2021년 5월에 3박 숙박함

10/10 - 훌륭해요

Woodrow

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Quiet and nice, great price.
Kind staff, clean room, pleasant stay.
2021년 4월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
El hotel está muy bien ubicado en el centro de Tulum y es un Hotel muy limpio y cómodo considerando el precio. El centro en general está muy abandonado y sucio. Si bien Tulum es una zona hermosa, los precios de la comida, bebida y taxis no tienen ninguna regulación y está ridículamente caro. Sus ruinas son muy impresionantes pero no volveríamos a Tulum
2021년 4월에 3박 숙박함

6/10 - 괜찮아요

Serge

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 1월에 2박 숙박함

10/10 - 훌륭해요

Tania Salazar

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2020년 12월에 3박 숙박함