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마리아 델 마르 툴룸 여행 후기

3.5 out of 5
마리아 델 마르 툴룸
Hotel Zone, Tulum-Boca Paila Road, KM 3.1, Tulum, QROO

이용 후기

9.2

매우 훌륭해요

평점 10 - 훌륭해요. 206개 이용 후기 중 150개" "
평점 8 - 좋아요. 206개 이용 후기 중 33개" "
평점 6 - 괜찮아요. 206개 이용 후기 중 10개" "
평점 4 - 별로예요. 206개 이용 후기 중 7개" "
평점 2 - 너무 별로예요. 206개 이용 후기 중 6개" "

9.6/10

청결 상태

9.4/10

직원 및 서비스

8.8/10

편의 시설/서비스

9.2/10

숙박 시설 상태 및 시설

9.4/10

친환경

이용 후기

10/10 - 훌륭해요

Jamone

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The entire staff was great! We enjoyed the room a lot.
2022년 5월에 6박 숙박함

10/10 - 훌륭해요

wara

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great property - would definitely stay here again. Pro's: very cute property, staff is very nice, they do a great cleaning job, nice access to the beach, pool is good size and with warm water, a few restaurants across the street and not too far from the main restaurant strip. Con's: Bathrooms are a bit rustic but fine. 40 min walk to the main restaurant area or 20 min taxi (because of traffic - usually 350 to 500 pesos depending on your negotiation skills).
2022년 5월에 5박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
FABULOUS hotel PERFECTLY located
Our stay at Maria Del Mar was EXCELLENT, the front desk staff were friendly and went out of their way to make us feel welcomed and taken care of. They have a GREAT team! The hotel was perfectly located away from the crazy partying and traffic in the center of Tulum but walking distance from Playa Papaya project and Azulik.
relaxing @ Maria Del Mar
2022년 5월에 3박 숙박함

10/10 - 훌륭해요

Tatjana

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Very nice hotel, beautiful beach and pool area, convenient access to the restaurant, friendly staff.
2022년 5월에 2박 숙박함

6/10 - 괜찮아요

Linda

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
Location of the hotel was difficult as the area restaurants, bars and activities were all expensive. The hotel should have been better at providing drinking water and ice without making guests beg or pay.
2022년 4월에 8박 숙박함

10/10 - 훌륭해요

Ryan Desmond

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Maria Del Mar is top quality from their staff, service, amenities, location. It cannot be beat! Highly suggest this immaculate establishment. Concierge team is the best around along with the security. Close to everything and quiet at night!
2022년 5월에 4박 숙박함

10/10 - 훌륭해요

Eric

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent staff, very clean, loved the pool
2022년 4월에 2박 숙박함

10/10 - 훌륭해요

Sarah

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Super friendly staff and the hotel and grounds weee well kept. Great vacation!
2022년 4월에 7박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 4월에 3박 숙박함
답변 제공: Migel Reyes Frontdesk Manager 님, 2022년 4월 15일
May thanks for your nice review.

10/10 - 훌륭해요

Helen

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was really clean and spacious, loved the pool, decking, swings and lounges. The venue was a really great size (not huge and not tiny) so had a nice vibe. Staff were lovely and restaurant food was great.
2022년 3월에 7박 숙박함
답변 제공: Miguel Reyes 님, 2022년 4월 11일
Dear Helen, many thanks for your review and your sincere comment, in Maria del mar all the staff work too hard forgive you, for the best experience in Tulum. See you soon Best regards

10/10 - 훌륭해요

Araceli

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We really enjoy our time there perfect spot to charge energy
2022년 3월에 4박 숙박함
답변 제공: Miguel Reyes Frontdesk Manager 님, 2022년 4월 4일
Dear Araceli, many thanks for your very nice, part of our work is offer experiences.. Best regards

10/10 - 훌륭해요

Sabrina

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 3월에 4박 숙박함

10/10 - 훌륭해요

Ryan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful property, friendly and helpful staff, very clean. We really enjoyed our stay.
2022년 3월에 3박 숙박함
답변 제공: Frontdesk team 님, 2022년 4월 4일
Dear Ryan, many thanks for your sincere review, we hope to see you son . Best regards

10/10 - 훌륭해요

Olga

2022년 2월에 3박 숙박함

10/10 - 훌륭해요

Daleska

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved this property! It was very clean staff was friendly and the size of the property was small so it made it feel very exclusive. I would for sure recommend. The hotel restaurant was super cute and trendy. Great food!!
2022년 3월에 1박 숙박함
답변 제공: Paco Romo Concierge of Maria del Mar 님, 2022년 3월 19일
Dear Deleska Thank you for choosing Maria Del Mar for your vacations, we are so glad that you really enjoy your stancy with us, thank you for your review and we hope to see you on your next vacations, this is your home.best regards

8/10 - 좋아요

Marciene

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved my stay. The only thing is where we parked our cars need more lighting at night or valet parking. I was a little scared at nights especially when am by myself that someone is hiding in the dark
2022년 3월에 1박 숙박함
답변 제공: Miguel Reyes Frontdesk Manager 님, 2022년 3월 13일
Dear Marciene, many thanks for choosing Maria del mar for your trip by Tulum. We are so glad for your sincere opinion, we work for the light in the parking area, we hope when you be here again you will see the change. Best regards

8/10 - 좋아요

Stephen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great friendly and responsive staff! The private outdoor bath tubs are amazing
2022년 3월에 4박 숙박함
답변 제공: Miguel Reyes Frontdesk Manager 님, 2022년 3월 9일
Dear Stephen, many thanks for choosing Maria del mar for your trip by Tulum, we are so glad for your nice review and your sincere opinion, we invite you coming to ours again. Best regards

4/10 - 별로예요

lana

별로예요: 직원 및 서비스
2022년 3월에 3박 숙박함
답변 제공: Frontdesk team 님, 2022년 3월 12일
Dear Lana, many thanks for your sincere review.

10/10 - 훌륭해요

Danielle

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel is conveniently located with many shopping and dining options, with a mini mart and a currency exchange within feet of the hotel. The restaurant on property has a beautiful view of cliffs and beach - perfect for sunrise with delicious food!! Service was excellent all around. Paco & Will helped us plan our tours but definitely do research beforehand so you know exactly what you want to do and don’t waste time like we did. Be prepared, add on an extra 1-3 hours for driving to and from activities since nothing runs on time with tourists and many activities are out of the immediate Tulum area. Lots of relaxing and plenty of liveliness and fun to be had with unique experiences available. Hope to come back one day soon!
2022년 2월에 4박 숙박함
답변 제공: Francisco Romo Concierge of Maria Del Mar 님, 2022년 3월 4일
Dear Danielle Thank you for choosing Maria Del Mar Hotel Boutique for your vacations, and many thanks for your comment, we are so glad that you had a great experience with us, and thank you for mention to Paco and we will send him your comment and gratitude for the attention he gave you. We hope to see you back in this your home Maria Del Mar Hotel Boutique. Best Regards.

8/10 - 좋아요

Larry

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
attentive staff, grounds and location
2022년 2월에 5박 숙박함
답변 제공: Miguel Reyes Frontdesk Manager 님, 2022년 2월 27일
Dear Larry, many thanks for your nice review, we hope to see you soon.

8/10 - 좋아요

Stephan

2022년 2월에 1박 숙박함
답변 제공: Miguel Reyes Frontdesk Manager 님, 2022년 2월 27일
Dear Stephan, many thanks for your nice review, we see you soon.

10/10 - 훌륭해요

Julia

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Beautiful property, relaxed atmosphere and great staff!
2022년 2월에 4박 숙박함
답변 제공: Samantha 님, 2022년 2월 17일
Thank you very much for your review, we hope to host you again soon. Best Regards! Warmly, María del Mar Front Desk.

10/10 - 훌륭해요

Debbie

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 2월에 5박 숙박함

10/10 - 훌륭해요

Collin Van

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 2월에 4박 숙박함

10/10 - 훌륭해요

Goda

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing property with amazing views from the penthouse suite. Great food at the restaurant, a bit pricey but that's Tulum for you. The staff was also very kind and helpful. One of the reasons we chose this property was due to the parking availability (very limited parking options down as you go further south) and as advertised there was tons of parking available. This property is also next to a currency exchange and convenience store which was also very nice. My only slight disappointment was the actual beach. It is a nice nook between two rock formations, but there were quite a few rocks and constant waves which made it difficult to see if you were going to step on anything or hit your leg. While we did see 1 couple go in the water via the beach, I was a bit too nervous to head in. Nevertheless, there are a lot of beaches not too far away, just a bike ride north, which give you the more traditional white sand Tulum experience.
2022년 1월에 4박 숙박함
답변 제공: Miguel Reyes Frontdesk Manager 님, 2022년 2월 6일
Dear, many thanks for your nice review and your sincere comments, is so glad for our team make the best experience for you in our property we hope to see you very soon

10/10 - 훌륭해요

Victor

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Paradise
2022년 1월에 4박 숙박함

10/10 - 훌륭해요

Eliza

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 1월에 4박 숙박함

10/10 - 훌륭해요

Christopher

2022년 1월에 3박 숙박함

10/10 - 훌륭해요

Logan

단체 여행, 연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Would definitely stay again!
2022년 1월에 5박 숙박함
답변 제공: Migel Reyes Frontdesk Manager 님, 2022년 1월 27일
Good morning, Dear Logan, thank you for your nice review, and your sincere comment. We hope choice to our Hotel again on your next trip. Kind regards

10/10 - 훌륭해요

Ashley

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful property. Staff is incredible. Would recommend staying!
2022년 1월에 4박 숙박함
답변 제공: Miguel Reyes Frontdesk Manager 님, 2022년 1월 27일
Dear Ashley, good afternoon, thanks for your nice review, we see you soon in Maria del mar Kind regards

2/10 - 너무 별로예요

Greg

가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Beautiful property with one massive issue. The hotel shares a private beach with a night club next door that doesn’t have a rear wall. They play music so loud that you can make out every word from your bed. The bass it so intense that it shakes your brain from 8pm to 4am. The hotel started construction on the room next door at 8am so we got about 3 hours of sleep. We left and went to another hotel. Staff is hit or miss. This place should not host guests as a hotel. They should close down or do something about the property next door.
2022년 1월에 6박 숙박함
답변 제공: Miguel Reyes Frontdesk Manager 님, 2022년 1월 24일
Good morning Mr. Greg, first it was a pleasure to have you in our hotel and to know that you liked the property. Regarding the problem of noise from the neighbors, we do everything in our power, even calling the police for support, unfortunately and as other city, the authority does not support as one would like, as for the hotel the work starts at later time, the staff is actually in charge of external people and when we hard that they started working we kindly asked them stop. We sincerely apologize for all the bad things that happened to you at our property. Kind regards

10/10 - 훌륭해요

Emilie

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing Location
Beautiful property! So serene and peaceful! Would recommend to anyone!
View from Restaurant
View from Room
2022년 1월에 4박 숙박함
답변 제공: Migel Reyes Frontdesk Manager 님, 2022년 1월 18일
Good afternoon thaks so much for you nice review, we hope see you on your next trip to Mexico. Kind Regards

8/10 - 좋아요

Pamela

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2021년 12월에 3박 숙박함

8/10 - 좋아요

Scott

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The Hotel has a wonderful location on its own very private beach. We very much enjoyed being outside all day, either in the pool, on the beach or simply on a lounger in from of the restaurant. The restaurant has very good food and excellent service. We did not find anything wrong with the hotel etc,. The nightly room charge is fairly expensive which limited our stay to only 4 nights.
2021년 12월에 4박 숙박함
답변 제공: Migel Reyes Frontdesk Manager 님, 2021년 12월 30일
Dear Scott good morning, i hope you vacations whit us have been inmense, we are very sorry that you could not stay more days, we suggest that on your next trip you contact the hotel directly and we will help you in everyting related to your request

10/10 - 훌륭해요

Richard

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Het personeel en de service was ronduit fantastisch. Ook de kamers waren groot, netjes en schoon met een goed bed met daarnaast een grote keurige en moderne badkamer. De voorzieningen bij het Hotel qua eten en drinken waren goed en passen helemaal in de stijl van het Hotel. Omdat er ook gasten van buiten in het restaurant komen heb je niet het idee dat het een Hotel restaurant is; tegelijkertijd wordt het ook weer niet zo druk dat er geen plaats meer is. Zwembad is netjes, alleen jammer dat de zee in dat stukje baai wat modderig is en er veel keien liggen wat niet uitnodigt te gaan zwemmen. Er is echter een beachclub van het Hotel een stuk verderop beschikbaar.
2021년 11월에 4박 숙박함
답변 제공: Ángel Salas - Front Desk Manager 님, 2021년 11월 12일
Dear Richard, Thank you so much for such a lovely review. We appreciate your kind comments and will be shared with all our staff. We'll be eagerly waiting for you to come back! Warmly,

8/10 - 좋아요

Marcus

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property is nice, but a/c struggled to keep room cool. Everything else was great, Friendly staff, good location, but restaurant that connects is not very good and is over priced for quality.
2021년 10월에 3박 숙박함
답변 제공: Ángel Salas 님, 2021년 11월 6일
Dear Marcus, Thank you for taking the time to share your review. We really appreciate every single comment. Regarding the A/C, we are taking the right measure to prevent this with future reservations. Just Keep in mind that to keep the room cold, every door and window must be closed properly. As for the restaurant, we are very saddened about the experience you've had. The restaurant manager is aware of this and he will take advantage of your feedback to keep improving. Lastly, we are so glad that you could enjoy our facilities as our service. Hope you can come back in the near future! Please let us know if we can be of further assistance. All my best, María Del Mar

8/10 - 좋아요

Jordi

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2021년 7월에 2박 숙박함
답변 제공: Ángel Salas 님, 2021년 11월 8일
¡Hola, Jordi! Gracias por compartir tu calificación. Esperamos que vuelvas pronto.

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The property was beautiful and relaxing and private. Also very convenient location and great service.
2021년 7월에 4박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The streets must be done, they were horrible and difficult to walk. The area is dirty which is surprising because of the amount of shops, restaurants and hotels in the area. Certain areas are blocked for car entry by the police which is horrible. Amd no matter where you stay or visit every staff at all location offer substances. My opinion it’s to take advantage of you. Not a place I would visit again.
2021년 7월에 4박 숙박함

10/10 - 훌륭해요

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좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We loved our stay! The staff where kind and always looking help where they could. They helped to coordinate an outing. Bike rentals are a must the f
2021년 6월에 5박 숙박함

10/10 - 훌륭해요

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2021년 6월에 3박 숙박함

10/10 - 훌륭해요

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2021년 6월에 3박 숙박함

10/10 - 훌륭해요

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좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 6월에 2박 숙박함
답변 제공: Concierge Team 님, 2021년 6월 24일
Dear Thank you for you comment this is your house please let me know if we can do anything else for you

4/10 - 별로예요

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단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Hicieron cargos en mi tarjeta de crédito sin autorización. Pese a tener una habitación “luxury” no siquiera contaba con frigobar y del vanitorio apenas salía un chorrito de agua. Las comidas en el restorán dejan bastante que desear.
2021년 6월에 3박 숙박함
답변 제공: V.R. 님, 2021년 6월 15일
Buenos dias, demasiado facil esconderse atras de "anonymous" , aunque sepamos quien es usted, que firmo llegando el comprobante del pago y la tarjeta de registro. Las habitaciones en planta baja no cuentan con frigobar y la regadera/baño estan funcionando perfectamente. Ya basta de contar cosas que de verdad no son verdaderas, es una mala imagen para ustedes, que en lugar de llegar en 2 personas, llegaron 3, intentando de entrar en una habitacion de solo 1 cama king, sin pagar la persona extra. Me quedo a la espera de sus comentarios. Saludos

10/10 - 훌륭해요

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가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel was an absolute gem. Perfectly located and they had a very warm staff. Would definitely revisit this hotel again!
2021년 6월에 3박 숙박함
답변 제공: Concierge Team 님, 2021년 6월 24일
Dear Thank you for taking the time to leave us such a nice comment, let me tell you that we are happy to meet your expectations let us know if there is anything we can do for you in the future Best Regards

8/10 - 좋아요

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2021년 6월에 2박 숙박함
답변 제공: Concierge Team 님, 2021년 6월 24일
Dear This is your house see you soon Best Regards

10/10 - 훌륭해요

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출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
beautiful hotel with a great staff!
2021년 5월에 2박 숙박함
답변 제공: Concierge Team 님, 2021년 6월 24일
Thank you for taking the time to share your stay at the Hotel this is your home, come back soon, best regards

10/10 - 훌륭해요

Gary

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Beautiful hotel with a great view ov the beach and private cove. Loved the big glass doors that opened up to the balcony overlooking the pool and cove. We even got a to watch a tropical storm with lightning which was awesome.The shower was nice and big which we love. The bed was ok for me but not very comfortable for my partner but we do tend to have above average expectations when it comes to sleep.
2021년 5월에 2박 숙박함

10/10 - 훌륭해요

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연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything at maria del mar was amazing. From the staff to facility and every amenitie offered well worth it. They will have my business when we go back to the area!
2021년 5월에 4박 숙박함
답변 제공: Concierge Team 님, 2021년 6월 24일
Dear Thank you for taking the time to share your experience. We wish you an excellent trip home. Anything you need, please let me know

6/10 - 괜찮아요

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2021년 5월에 3박 숙박함
답변 제공: Concierge Team 님, 2021년 6월 24일
Dear We would like to know your opinion ! Come Back Soon Best Regards