해변

미 아모르 - 어른 전용 콜리브리 부티크 호텔스 여행 후기

4.5 out of 5
미 아모르 - 어른 전용 콜리브리 부티크 호텔스
Carretera Tulum Boca Paila Km 4 1, Mz 1 Lt 31 Tulum ruinas, Tulum, QROO

이용 후기

9.6

최고예요

평점 10 - 훌륭해요. 330개 이용 후기 중 277개" "
평점 8 - 좋아요. 330개 이용 후기 중 35개" "
평점 6 - 괜찮아요. 330개 이용 후기 중 11개" "
평점 4 - 별로예요. 330개 이용 후기 중 5개" "
평점 2 - 너무 별로예요. 330개 이용 후기 중 2개" "

9.8/10

청결 상태

9.8/10

직원 및 서비스

9.4/10

편의 시설/서비스

9.6/10

숙박 시설 상태 및 시설

9.6/10

친환경

이용 후기

10/10 - 훌륭해요

Gilbert

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Frida was great at our check in very informative and transparent . We got a complimentary Chapman bottle and flower pedals and tea which made it extra special . Amazing place highly recommend . Check in was flawless no hassle just fiill out info prior to check in on the email they send you.
2024년 3월에 1박 숙박함
답변 제공: Mara Andrade, General Manager 님, 2024년 3월 23일
Thank you so much for sharing your wonderful experience with us! We're thrilled to hear that Frida made your check-in informative and seamless. It's fantastic to know that the complimentary Chapman bottle, flower petals, and tea added that extra touch to make your stay special. We strive to provide exceptional service and a hassle-free check-in process, and we're delighted that you found everything to your satisfaction. We appreciate your recommendation and look forward to welcoming you back again soon! If there's anything else we can assist you with, please don't hesitate to let us know.

10/10 - 훌륭해요

Stephen

2024년 2월에 5박 숙박함

10/10 - 훌륭해요

Travis

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 5박 숙박함
답변 제공: Mara Andrade, General Manager 님, 2024년 3월 3일
Thank you Travis for you nice evaluation :)

10/10 - 훌륭해요

CRISTINA

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Muy tranquilo, muy rico restaurante, muy buen hotel para relajarse
2024년 2월에 3박 숙박함
답변 제공: Mara Andrade, General Manager 님, 2024년 3월 3일
Estimada Cristina,Muchas gracias por el buen comentario. Esperamos recibirles de nuevo pronto.

10/10 - 훌륭해요

Jesse

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Truly the perfect experience. The hotel is quiet and peaceful. You can easily forget all your troubles and find some time for yourself. The food and staff were great to us and so very accommodating. Thank you for making our trip from Canada perfect!
2024년 1월에 7박 숙박함
답변 제공: Mara Andrade, General Manager 님, 2024년 3월 3일
Thank you for your heartwarming words! We're thrilled to hear that your stay was a perfect experience, and we're delighted to have provided a quiet and peaceful retreat. It's fantastic to know that our food and staff exceeded your expectations. We're honored to have been part of your trip from Canada. Come back soon!Warm regards,

10/10 - 훌륭해요

Andrea

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved it
2024년 1월에 1박 숙박함
답변 제공: Mara Andrade, General Manager 님, 2024년 3월 3일
Dear Andrea,Thank you for the nice evaluation :)

10/10 - 훌륭해요

john r

2024년 1월에 3박 숙박함
답변 제공: Mara Andrade, General Manager 님, 2024년 3월 3일
Thank you for the nice rate John :)

10/10 - 훌륭해요

Jason

2024년 1월에 3박 숙박함
답변 제공: Mara Andrade, General Manager 님, 2024년 3월 3일
Thank you Jason for the nice evaluation :)

10/10 - 훌륭해요

Sarah

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I reached out to concierge prior to arrival to see if accommodations can be made to make my husband feel celebrated for his birthday trip. They decorated the room with happy birthday balloons; it was honestly the best gesture I have ever experienced in all my travels. They went above and beyond when they didn't have to. Every concierge I encountered was helpful with anything we needed during our stay. We rented bicycles to get around town. Valet was always helpful in making sure we got our bicycles when we needed them. For those looking for a fun way to get around town, I highly recommend renting a bicycle. Turndown service with night time herbal tea was the perfect ending to the day. Restaurant had excellent ceviche as well.
답변 제공: Mara Andrade, General Manager 님, 2024년 3월 3일
Dear Sarah,Thank you for sharing such a wonderful experience! We're thrilled to have played a part in making your husband's birthday special with the decorated room—it warms our hearts to know it was the best gesture in all your travels. Our concierge team takes pride in going above and beyond, and we're delighted to hear they were helpful throughout your stay. We're glad you enjoyed exploring the town on bicycles, and the turndown service with herbal tea provided the perfect ending to your day. We appreciate your recommendation and look forward to welcoming you back.Warm regards,

10/10 - 훌륭해요

Worrapong 님, West Dundee

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: Mara Andrade, General Manager 님, 2024년 3월 3일
Thank you fot your nice evaluation :)

10/10 - 훌륭해요

Dorota

2024년 1월에 1박 숙박함
답변 제공: Mara Andrade, General Manager 님, 2024년 3월 3일
Thank you for the nice evaluation :)

10/10 - 훌륭해요

Anthony

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice.
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Salvador

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Paradise
Extraordinary place and staff.you are in a different, beautiful world and the attention the staff provides is seamless
2023년 10월에 2박 숙박함

10/10 - 훌륭해요

Sara

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Sergio juan Duran

2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Jemez

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We enjoyed are stay and the staff was amazing. Great hotel if you was a private feel with views.
2023년 11월에 5박 숙박함

10/10 - 훌륭해요

Daniel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Anniversary Trip
We had a great stay. The service was impeccable and everyone gets to know your name. We would highly recommend for couples looking to relax and connect.
2023년 11월에 3박 숙박함

10/10 - 훌륭해요

Xiomara

2023년 10월에 4박 숙박함

10/10 - 훌륭해요

José

2023년 9월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

좋아요: 청결 상태
별로예요: 직원 및 서비스, 객실의 편안함
Privacy Invaded!!!!!
Only returned from previous great experiences. This time - the total opposite! On the 1st day hours after check-in the housekeeper casually walks in the room like she going in her house without knocking or announcing herself while I’m completely undressed. Stood there with a look of surprise that someone was in the room. The answer from manager did not help as to why did the housekeeper went in the room in the first place (we did not request any in-room service and all settled/situated), her answer, “housekeeping do not want to disturb guest”. I did accept the massage at the spa that was offered by manager hoping that may help. However So glad I did book any service in my past stays - definitely not worth the price. Will not ever recommend this place as I have in the past.
2023년 9월에 2박 숙박함

10/10 - 훌륭해요

manny

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was awasome
2023년 9월에 4박 숙박함

10/10 - 훌륭해요

Sophie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Mi Amor är ett fantastiskt hotel men så trevlig och hjälpsam personal.- Tack Alberto Ana och tjerna i receptionen för att ni gjorde vår resa så härlig!
2023년 9월에 4박 숙박함

10/10 - 훌륭해요

Ambar

2023년 9월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A little gem
Really enjoyed our stay here. The property location is wonderful as are the staff who are more than helpful for recommendations. The beach a few meters away is also amazing. However a few things to keep in mind: At the moment there are a lot of works on the main road leading to all the hotels on this strip. I highly recommend renting a car not to be reliant on taxis which are expensive and can take longer due to the road works. Take care if you choose room with pool view as they are noisy due to being in front of pool, bar, reception. Unfortunately not all guests are considerate when coming in late at night. I suggest a few minor renovations and upgrades in the future
View from room 1
Evening view
Sun beds on the rocks, beach 5 mins walk
2023년 8월에 3박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 4박 숙박함

10/10 - 훌륭해요

Mihir

2023년 8월에 3박 숙박함

10/10 - 훌륭해요

Susan

2023년 8월에 2박 숙박함

10/10 - 훌륭해요

Alyssa

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Really beautiful hotel. Everything is really cute & aesthetic and the food at the restaurant was delicious. However this hotel is located within the national park zone and the Mexican police gave us a lot of issues to enter the hotel zone at night. We had to go back and forth with them for almost 10 minutes just to get back to our hotel. Cabs also costed us a fortune due to the construction, after certain hours you have to make a full circle around Tulum to get back to the hotel. Beautiful hotel but the location caused a lot of issues we did not want to deal with
2023년 8월에 4박 숙박함

10/10 - 훌륭해요

Andrés

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Limpia segura muy buena atencion de todo el personal
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Stephen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was the perfect honeymoon location! It was safe, a beautiful location, and they had free parking for us so we could relax in the morning and evening and adventure during the day! Definitely would stay here again!
2023년 7월에 3박 숙박함

4/10 - 별로예요

Eduardo

좋아요: 청결 상태, 직원 및 서비스
Absolutely not Worth the money you pay for. Would go somewhere else if possible: Nicer hotels for the same amount. The prices at the restaurant are a bit of a joke.

10/10 - 훌륭해요

Jose Carlos

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Increible
2023년 7월에 1박 숙박함

6/10 - 괜찮아요

Mehran

연인과의 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Room didnt have TV. AC was not good. Do not touch/use anything in the room as they charge a lot. Would do anything to charge you more. Not the best parking spot/setup.

10/10 - 훌륭해요

Pouyan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Mi Amor Tulum Hotel Room 13 exceeded our expectations from start to finish. Located inside a national park, remember to bring cash for the entrance fee. The hotel offers a refund of 8 USD as restaurant credit, so make sure to ask for it. Upon arrival, the security staff was helpful, carrying our luggage from the free parking area. The front desk gave us a warm welcome, accompanied by refreshing drinks. The room, with its unique pink style and amazing bathroom, impressed us. While beach access was limited, the comfortable beach-style couches on the rocky cliffs provided a delightful experience, especially during sunsets. We felt safe with guards patrolling the property. Mi Amor Hotel offers a private and secure environment. The morning was blissful, enjoying the mini pool with plum trees swaying, music playing, and birds soaring above. The restaurant area, overlooking Tulum Beach, was a great spot. The servers were friendly, although the orange juice and watermelon juice were not as flavorful. However, the AVOCADOTOAST, JAPANESE-STYLE PANCAKES, and THE HANGOVER SANDWICH were delicious, particularly the pancakes. The checkout process was easy and hassle-free. I highly recommend Mi Amor Hotel to friends and anyone seeking an unforgettable experience in Tulum.
2023년 6월에 1박 숙박함

10/10 - 훌륭해요

Christopher

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
.
2023년 6월에 4박 숙박함

10/10 - 훌륭해요

Christopher

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
.
2023년 6월에 5박 숙박함

10/10 - 훌륭해요

Alex

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Bastante acogedor y personal muy amable
2023년 6월에 1박 숙박함

4/10 - 별로예요

Sean

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
The property was nice but the restaurant/bar staff weren't nearly as welcoming as the sister hotel The Mezzanine.
2023년 6월에 1박 숙박함

10/10 - 훌륭해요

Paul

2023년 6월에 4박 숙박함

10/10 - 훌륭해요

Vladimir

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was quiet and secluded
2023년 5월에 7박 숙박함

10/10 - 훌륭해요

Kamilia

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful property! I stayed at MiAmour for my birthday & Mothers Day, and I really enjoyed everything the property had to offer. The staff was friendly, and the food was AMAZING!!!! My only issue was that they are doing construction, not on the property but the roads and it was so much money in taxis to get back to the hotel due to the construction. Overall I enjoyed myself.
2023년 5월에 2박 숙박함

8/10 - 좋아요

Stefanie

2023년 5월에 4박 숙박함

10/10 - 훌륭해요

Elizabeth

2023년 5월에 3박 숙박함

10/10 - 훌륭해요

Robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 4월에 6박 숙박함

10/10 - 훌륭해요

Carlos

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Excellent overall
2023년 4월에 4박 숙박함

10/10 - 훌륭해요

Edgar

2023년 4월에 3박 숙박함

10/10 - 훌륭해요

Jennifer

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location if you plan on going to the ruins. The staff at the hotel is amazing and super helpful. We enjoyed the hotel setup. It was great having a room with a jacuzzi. Enjoyed the drinks and food. The only suggestion I would have is that I wish the dinner menu had a few more options. We also loved the cookies in our room the first night we checked in. I wish they were on the menu. Would definitely stay here again.
2023년 4월에 5박 숙박함

10/10 - 훌륭해요

Yu

10/10 - 훌륭해요

Kenvi

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My favorite Tulum hotel!
2023년 4월에 4박 숙박함

10/10 - 훌륭해요

Alyosha

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Romantic, beautiful, friendly and attentive service at every touchpoint (front desk, housekeeping, restaurant, bar)
2023년 4월에 2박 숙박함