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플라야 마야 바이 MIJ - 비치프론트 호텔 여행 후기


이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 481개 이용 후기 중 231개" "
평점 8 - 좋아요. 481개 이용 후기 중 137개" "
평점 6 - 괜찮아요. 481개 이용 후기 중 58개" "
평점 4 - 별로예요. 481개 이용 후기 중 27개" "
평점 2 - 너무 별로예요. 481개 이용 후기 중 28개" "

8.6/10

청결 상태

8.8/10

직원 및 서비스

7.6/10

편의 시설/서비스

7.8/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

4/10 - 별로예요

ALEJANDRO

연인과의 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
La verdad no volvería ni lo recomendaría
2024년 3월에 3박 숙박함

6/10 - 괜찮아요

Alfred

연인과의 여행
좋아요: 청결 상태
Nice staff, spacious room, ample hot water, good views of ocean. Rocky beach, seaweed discolored water, a bit run down, wifi a bit spotty.
2024년 3월에 3박 숙박함

10/10 - 훌륭해요

Mayté

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Bonita y pintpresca
2024년 2월에 1박 숙박함

6/10 - 괜찮아요

Alejandra

연인과의 여행
별로예요: 편의 시설/서비스
No me gustó la atención de la persona que recibe a los huéspedes
2023년 12월에 1박 숙박함
답변 제공: Playa Maya by MIJ Hotels 님, 2024년 2월 7일
Hola Alejandra, gracias por dejarnos saber esas areas de oportunidad para nosotros poder mejorar el servicio y ofrecerte una mejor experiencia, sabemos lo importante que es poder sentirte bienvenida y agusto en tus vacaciones.Esperamos poder tener una proxima oportunidad para brindarte la atención que Tú como parte de nuetsra familia mereces. Te esperamos pronto con la mejor actitud y atención que sabemos te gusta recibir.

8/10 - 좋아요

thierry

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Mathieu

2024년 1월에 2박 숙박함

4/10 - 별로예요

Albert

연인과의 여행
좋아요: 청결 상태
Liked it was right on the beach. No deadbolt or peephole on the door. Room was entered twice While we were in bed. Had stayed here several years ago, property has gone downhill.internet only worked half the time. Staff was nice, but new.
2023년 12월에 8박 숙박함

6/10 - 괜찮아요

chris

연인과의 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
No Wifi for 3 consecutive days in the rooms, wifi was available at main restaurant though. Location is great. Right on the beach. People talk about walking across beach to get to hotel, its 30 feet off the street via beach. Rooms are very basic, not dirty but no extras at all. No blanket on bed beyond sheets for example. Breakfast is great, good omelette and coffee, friendly staff. Office staff are so - so, not looking to help. Location is perfect, on the beach, close to everything and central.
2023년 12월에 3박 숙박함

4/10 - 별로예요

MIHAELA

2023년 12월에 1박 숙박함

6/10 - 괜찮아요

Emil Richie

별로예요: 청결 상태, 숙박 시설 상태 및 시설
El hotel está descuidado (moho en el baño y la tina está manchada), en la habitación no fue posible tener internet ya que el wifi del hotel no funcionaba y no había recepción de
2023년 12월에 5박 숙박함

10/10 - 훌륭해요

Mauricio Reynaldo

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Todo al 110
2023년 12월에 8박 숙박함

8/10 - 좋아요

Juan Manuel

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 12월에 4박 숙박함

10/10 - 훌륭해요

KAREN LIZETH

좋아요: 청결 상태
Buena ubicación, buena atención por parte del personal, el hotel es pequeño y un poco viejo pero sin duda su cercanía al mar es lo que hace que lo eligiera por 2 ocasión
2023년 12월에 3박 숙박함

8/10 - 좋아요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태
Óptima localização central com serviço de praia e espreguiçadeiras incluído. Ponto negativo: degradação de algumas estruturas do hotel, pequeno almoço com fraca qualidade.
2023년 11월에 3박 숙박함

6/10 - 괜찮아요

MIGUEL ANGEL

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
EL HOTEL MUY BIEN EN EL SENTIDO DE HABITACION, SOLO TENGO DOS COSAS MALAS QUE DECIR, SOLO LE DOY 3 ESTRELLAS, YA QUE ES IMPOSIBLE QUE UN HOTEL NO TENGA TAN SIQUIERA PANCHAS PARA LOS HUESPEDES, MI ULTIMO DIA EN EN EL HOTEL, EN LA HORA DEL DESAYUNO, SOLO ME LLEVARON COMIDA Y NUNCA SE TRAJERON MI BEBIDA NI EL CAFÉ,
2023년 11월에 5박 숙박함

6/10 - 괜찮아요

martin

연인과의 여행
별로예요: 숙박 시설 상태 및 시설
The property needs some major maintenance, we didn't get clean towels all week, staff were good, although, there was different staff every day. Great location
2023년 11월에 5박 숙박함

6/10 - 괜찮아요

Bobby

The biggest problem I have is that you actually have to drag all of your luggage through the sandy beach to get to hotel. Also lots of mold under wall AC unit. Only way in and out of room is through sliding glass door with very questionable lock. I didn’t feel comfortable leaving the room or sleeping at night. There are many choices on the beach here. I would recommend finding somewhere else.
2023년 11월에 1박 숙박함

8/10 - 좋아요

Justine

단체 여행, 출장 여행
좋아요: 편의 시설/서비스
El desayuno muy bueno habitaciones limpias y súper ubicación
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Laura Gail

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The beach was wonderful and the staff at Playa Maya were so amazing and kind!! We really loved the people working at the hotel. Beachfront access is awesome. Also, food here is actually quite good for an included breakfast. The facilities like shower etc are not luxurious, so if that is what you’re looking for this isn’t for you, but it is clean and nice enough for the price! I would definitely recommend this hotel based on how well we were taken care of.
2023년 11월에 5박 숙박함

10/10 - 훌륭해요

Sandra

2023년 10월에 1박 숙박함

10/10 - 훌륭해요

carlos

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Solo el flotador de los baños no servía
2023년 10월에 3박 숙박함
답변 제공: Hotel Playa Maya by MIJ 님, 2023년 11월 6일
Gracias por sus comentarios Carlos

8/10 - 좋아요

Yadira

좋아요: 청결 상태, 객실의 편안함
2023년 10월에 3박 숙박함

10/10 - 훌륭해요

Sergio

좋아요: 청결 상태
Beach *)& pool
2023년 10월에 2박 숙박함
답변 제공: Hotel Playa Maya by MIJ 님, 2023년 10월 24일
Thank you so much Sergio!

10/10 - 훌륭해요

Tara

좋아요: 청결 상태, 객실의 편안함
2023년 10월에 3박 숙박함
답변 제공: Hotel Playa Maya by MIJ 님, 2023년 10월 24일
Thank you so much for your great rating Tara, greetings from the hotel!

10/10 - 훌륭해요

ALEJANDRO

2023년 9월에 3박 숙박함
답변 제공: Playa Maya by MIJ 님, 2023년 10월 11일
Muchas gracias por su calificación Alejandro! Saludos desde el hotel Playa Maya.

8/10 - 좋아요

Erika

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
La ubicación es buena, pero está en una de las entradas a la playa pública y muchos hombres se pone a tomar a un lado del restaurante de hotel, le da muy mal aspecto y genera cierta inseguridad. La playa tiene rocas en la orilla y no permite que puedas entrar a ella fácilmente.
2023년 9월에 5박 숙박함
답변 제공: Playa Maya by MIJ 님, 2023년 9월 26일
Buenos días Erika,Gracias por haber elegido nuestro hotel durante su visita a Playa Del Carmen; nos alegra que su estancia con nosotros haya sido agradable y seguiremos trabajando por si vuelve a visitarnos se lleve una mejor impresión.Un saludo desde el Hotel Playa Maya by MIJ.

10/10 - 훌륭해요

Marbella

2023년 9월에 4박 숙박함
답변 제공: Playa Maya by MIJ 님, 2023년 9월 19일
Buenos días Marbella, muchas gracias por la calificación que nos diste! Te mandamos un cordial saludo desde el hotel Playa Maya by MIJ.

10/10 - 훌륭해요

Mark

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
great manager
2023년 9월에 2박 숙박함
답변 제공: Playa Maya by MIJ 님, 2023년 9월 11일
Thanks Mark!

4/10 - 별로예요

Jorge

2023년 9월에 2박 숙박함

2/10 - 너무 별로예요

Carlos

I do not recommend this place
This place is really old and there’s sea sand everywhere, there’s not even a matt at the entrance of the room to keep it clean. Room furniture are ugly and the bathroom needs a completely remodeled. I dislike the place till the point I went to a different hotel without thinking i. The money I had already paid. Btw. The pictures on website has nothing to do with the reality.
2023년 8월에 1박 숙박함
답변 제공: Playa Maya by MIJ 님, 2023년 9월 11일
Good morning Carlos. Were sorry to hear about your disappointing experience at our hotel.Thank you for sharing your feedback, well put solutions as soon as possible.

10/10 - 훌륭해요

Mark

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The manager was very helpful
2023년 8월에 7박 숙박함
답변 제공: Playa Maya by MIJ 님, 2023년 9월 11일
Good morning Mark, we are glad you found the manager willing to help you! Thank you for taking the time to comment. Best regards!

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 객실의 편안함
Perfectly combined the best of both worlds:
Perfectly combined the best of both worlds: beach views and tranquility away from the bustling noise. My stay at serene and relaxing escape while still being just steps away from the beach. The location was absolutely perfect for those seeking a restful stay without the disturbances of the lively nightlife scene. The accommodations were both comfortable and well-appointed. My room had the beach views exactly what I wanted and boasting all the amenities I needed for a pleasant stay. The attention to detail was evident, and the cleanliness of the room truly added to the overall sense of comfort. The hotel's staff deserves special recognition for their warm hospitality and attentive service. They were always available to assist with any inquiries or recommendations, making me feel truly valued as a guest. In conclusion, my stay at was a delightful experience that combined the beauty of the beach and be near the main street. If you're looking for a relaxing getaway in Playa del Carmen, away from the noise yet in the beach, I wholeheartedly recommend this hidden gem. I left feeling rejuvenated and grateful for the wonderful memories created during my stay.
2023년 8월에 3박 숙박함
답변 제공: Playa Maya by MIJ 님, 2023년 9월 11일
Good morning. Thank you for sharing your wonderful experience at Playa Maya Hotel by MIJ. It sounds like you had the perfect balance of beach views and tranquility, which is ideal for a restful stay away from the bustling noise. The fact that the accommodations were comfortable, well-appointed, and offered beautiful beach views added to the overall charm of your stay. It's great to hear that the attention to detail and cleanliness contributed to your sense of comfort.The recognition of the hotel's staff for their warm hospitality and attentive service is well-deserved, as they play a crucial role in creating a memorable guest experience. Your recommendation of this hidden gem for a relaxing getaway is valuable for future travelers seeking a similar experience.It's wonderful to know that your stay left you feeling rejuvenated and grateful for the beautiful memories you created. Thank you for taking the time to share your positive experience, and I hope you have the opportunity to return for another delightful visit in the future.

6/10 - 괜찮아요

Elvia

가족 여행
좋아요: 청결 상태, 편의 시설/서비스
La tarifa de hotel poco alta para sus instalaciones
2023년 8월에 3박 숙박함
답변 제공: Playa Maya by MIJ 님, 2023년 9월 11일
Gracias por sus comentarios Elvia!

6/10 - 괜찮아요

vancler

좋아요: 청결 상태, 객실의 편안함
2023년 8월에 3박 숙박함

8/10 - 좋아요

Ernesto

The hotel is adequate. Friendly service but lack parking.
2023년 8월에 1박 숙박함
답변 제공: Playa Maya by MIJ 님, 2023년 9월 11일
Thanks for your great comments Ernesto!

8/10 - 좋아요

Yvonne

2023년 7월에 4박 숙박함

10/10 - 훌륭해요

Alberto

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Todo perfecto. Excelente ubicación
2023년 7월에 2박 숙박함
답변 제공: Playa Maya by MIJ Hotels 님, 2023년 8월 1일
Hola Alberto, Gracias por tu comentario sobre nuestro servicio, estaremos mejorando cada día para poder brindarle una mejor experiencia la proxima visita.

4/10 - 별로예요

Carlos

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was not terrible but its really a run down property. It reaaalllyyyyy needs some renovation. Beside some of their staff and the location, I would not stay here again. A/C is very little for the space, pool is not clean, resception is a room 10x8, rooms are ok in side- but we had to upgrade because the original was a cave…. And the one that really make me mad!!!:: last day we had no water! Yeap, like you heard it… No water for a very long time. Had to take water from the pool. Free breakfast was very good actually.
2023년 7월에 2박 숙박함
답변 제공: Playa Maya by MIJ 님, 2023년 7월 19일
Hi Carlos,We would like to apologise for your bad experience during your stay with us; we have taken note of all your comments and we have shared them with the corresponding departments in order to start working from this moment to solve all the faults.We send you our best regards.

8/10 - 좋아요

max

좋아요: 청결 상태
Great little hotel right on the beach. Clean, friendly and affordable. Be aware that like with every other small beachfront hotel in the area, you do not have parking and have to pay for street parking or a parking lot.
2023년 7월에 3박 숙박함
답변 제공: Playa Maya by MIJ 님, 2023년 7월 19일
Hi Max!Thank you so much for taking the time to share your experience at Hotel Playa Maya by Mij with all the travelers. We are really glad to hear that you enjoyed your stay with us and appreciated our hotel. If you have the chance to visit Playa del Carmen once again, we will be thrilled to welcome you once again at Hotel Playa Maya by MijBest regards.

8/10 - 좋아요

juan

2023년 7월에 6박 숙박함

2/10 - 너무 별로예요

Katia Hop

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Es muy mal sitio. Realmente malo. El servicio es malísimo, el aire acondicionado no sirve, hubo fuga de agua en el baño. El peor lugar.
2023년 7월에 4박 숙박함
답변 제공: Playa Maya by MIJ 님, 2023년 7월 17일
Buenos días Katia,Lamentamos enormemente la impresión que se ha llevado de nuestro hotel, como entenderá nuestra intención es siempre intentar que los clientes salgan de nuestro establecimiento con una sonrisa y sentimos no haberlo conseguido con usted.Seguiremos trabajando para mejorar en todos los aspectos ya que siempre hay espacio para ello.Le mandamos un cordial saludo.

4/10 - 별로예요

juan pablo

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Me parece que el costo es demasiado elevado para lo que ofrece el hotel. El acceso si o si es por la playa y eso dificulta la estancia. No hay mucha comodidad. La alberca es un chapoteadero de 2x2m. Imposible de usar. Sin duda para lo que cobran hay muchas mejores opciones.
2023년 6월에 6박 숙박함
답변 제공: Reception 님, 2023년 7월 9일
Querido huésped, Gracias por tomarse el tiempo para compartir sus observaciones con nosotros.Lamentamos saber que su estadía con nosotros no cumplió con sus expectativas, estamos seguros que sus comentarios serán de gran ayuda para seguir mejorando nuestro servicio. Consentirlo es nuestra prioridad.Esperamos que nos brinde la oportunidad de recibirlo nuevamente y recuperar su confianza hacia nuestra marca.Saludos cordiales,Playa Maya by MIJ Hotels

8/10 - 좋아요

Matthew

가족 여행
좋아요: 청결 상태, 객실의 편안함
On the beach! Small hotel with view and great eats
We has a nice stay. The power was out on Quinta Avenida so we were concerned about being hot but the manager Benjamin was very nice and showed us the room ahead of check in and it looked great. Power came on right after tour and rooms cooled off quick with in-room ac. Really good value for adjoining room suite. The food at the attached restaurant was delicious way above expectation and the staff were very kind and friendly. The splash pool was convenient but water was a little hazy. two things to consider were that the water pressure was pretty weak in one room, and not working in the other, but that could’ve been just our units. Also, there is no street access for this hotel (it’s literally between sixth and eighth Avenues) so you have to cut through a construction site with your checked luggage to get in (or drag it on the beach). overall a nice stay and a great location just off all the excitement on Quinta Avenida!
2023년 6월에 1박 숙박함
답변 제공: Playa Maya by MIJ 님, 2023년 7월 4일
Good morning Matthew, thank you for sharing your experience. We're glad to hear that you had a nice stay and that the manager, Benjamin, was helpful in showing you the room. We apologize for the water pressure issues in one of the rooms and the lack of street access. Your feedback will be taken into consideration for improvement. Overall, it sounds like you had a pleasant stay in oour hotel, Playa Maya.Greetings!!

10/10 - 훌륭해요

Jose 님, GREELEY

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 6월에 7박 숙박함
답변 제공: Playa Maya by MIJ Hotels 님, 2023년 7월 2일
Hola, Nos encantó ser arte de tu experiencia y saber que disfrutaste tu estadía, esperamos tener el gusto de verte de nuevo y poder brindarte un excelente servicio.Nos vemos en otra ocasión!

10/10 - 훌륭해요

Erick 님, reynosa

2023년 6월에 4박 숙박함
답변 제공: Reception 님, 2023년 7월 9일
Estimado huésped,Gracias por el tiempo dedicado a compartir a través de este comentario cómo ha sido su experiencia en Playa Maya Mij HotelsEstamos muy contentos de saber que hemos logrado que su estancia fuera agradable y esperamos alojarlos de nuevo muy pronto para igualar, mejorar o superar sus expectativas al estilo que nos distingue en Hotel Playa Maya.Saludos cordiales,Playa Maya by MIJ Hotels

2/10 - 너무 별로예요

Carlos

아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태, 편의 시설/서비스
They did not fulfill their promises. There was no free parking, we didn’t receive free breakfast due to the employees boycotting outside. The employees are hardworking sweet people but this hotel does not pay their employees on time and make them work free extra time. We had to leave a day early because there were no workers or service. I would not come back or recommend!!
답변 제공: MIJ HOTELS PLAYA MAYA 님, 2023년 6월 18일
ar guest,Thank you for taking the time to share your observations with us.We are sorry to know that your stay with us did not meet your expectations, we are sure that your comments will be of great help to keep improving our service. Your satisfaction is our top priority.We hope that you will give us the opportunity to welcome you again and regain your confidence towards our brand.Kind regards,Playa Maya by MIJ Hotels

10/10 - 훌륭해요

Monica Gabriela

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Me gustó ya que estaba muy tranquilo a pesar de la música de los establecimientos.
2023년 6월에 6박 숙박함
답변 제공: Playa Maya by MIJ Hotels 님, 2023년 6월 12일
Estimado huésped,Gracias por el tiempo dedicado a compartir a través de este comentario cómo ha sido su experiencia en Playa Maya Mij HotelsEstamos muy contentos de saber que hemos logrado que su estancia fuera agradable y esperamos alojarlos de nuevo muy pronto para igualar, mejorar o superar sus expectativas al estilo que nos distingue en Hotel Playa Maya.Saludos cordiales,Playa Maya by MIJ Hotels

8/10 - 좋아요

henry

좋아요: 청결 상태, 객실의 편안함
Quick weekend away trip
Hotel was clean and tidy for a small local type hotel. Room service was daily and good. The rocks on the beach and the seaweed were a bit problematic but most maneuvered them well. The pool was small and mainly just used by children. The beach entry was different but not a problem once you figured it out. The breakfast was good and a welcome touch. Lady in the office was most helpful. The transport through the hotel is $89.00 and the modern air conditioned bus to and from the airport was 250MXN ($15.00).
View from my room's balcony!
2023년 6월에 3박 숙박함
답변 제공: Reception 님, 2023년 6월 7일
Dear guestThank you for the time dedicated to sharing through this comment how your experience has been at Playa Maya Mij HotelsWe are very happy to know that we have made your stay enjoyable and we hope to host you again very soon to match, or better, exceed your expectations in the style that distinguishes us at Hotel Playa Maya.Sincerely,Management Playa Maya by MIJ Hotels

10/10 - 훌륭해요

olga

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The pricing, good location, good breakfast, except the entrance,
2023년 5월에 3박 숙박함
답변 제공: Reception 님, 2023년 5월 31일
Dear guestThank you for the time dedicated to sharing through this comment how your experience has been at Playa Maya Mij HotelsWe are very happy to know that we have made your stay enjoyable and we hope to host you again very soon to match, or better, exceed your expectations in the style that distinguishes us at Hotel Playa Maya.Sincerely,Management Playa Maya by MIJ Hotels

8/10 - 좋아요

Albert

연인과의 여행
좋아요: 청결 상태
Our room was clean and comfortable. The hotel was close to alot of stores and restaurants. There was alot of seaweed on the beach but infront of all the hotels in that area at the time we were there (mid May). We liked the breakfast at the hotel restaurant. We only had one real issue which was that they tried to charge us for something from the minibar that we did not take.
답변 제공: Reception 님, 2023년 5월 31일
Dear guestThank you for the time dedicated to sharing through this comment how your experience has been at Playa Maya Mij HotelsWe are very happy to know that we have made your stay enjoyable and we hope to host you again very soon to match, or better, exceed your expectations in the style that distinguishes us at Hotel Playa Maya.Sincerely,Management Playa Maya by MIJ Hotels