Dear Jason, Thank you for visiting us.We are very sorry to see from your rating that your stay was not pleasant. We offer our apologies for any inconvenience. Unfortunately you did not leave a comment as feedback, that helps us to work on areas of opportunity for the improvement of our quality standards.We will continue to improve future stays.Sincerely, Érica Reis / E-Concierge

Dear Tina Marie, Thank you very much for choosing Secrets Maroma Beach.We are pleased to know that you had a wonderful vacation.We hope you return one day to enjoy new special moments.

Dear Juan, Thank you very much for choosing Secrets Maroma Beach.We are pleased to know that you had a great vacation.We hope you return one day to enjoy new special moments.

Dear Barbara Ann Costello, Thank you very much for choosing Secrets Maroma Beach.We are pleased to know that you had a wonderful vacation.We hope you return one day to enjoy new special moments.

Dear Juan Carlos, Thank you very much for your visit, it was a pleasure to serve you in our resort.We are very happy to know that we are one of your favorite hotels because of the great service and attention provided by our staff, also for the quality of the food, drinks, cleanliness, amenities, it was a great anniversary celebration that you will never forget.We hope you will come back someday to enjoy new special moments.

Dear Eric J, Greetings from Secrets Maroma Beach Riviera Cancun paradise!We are pleased to hear that you had a wonderful vacation, we will always make sure you have a great stay.We hope you will come back someday to enjoy new special moments.

Dear Lauren, Hello from the sunny Mexican Caribbean!We were delighted to hear that you enjoyed all the moments you had and that you rated us as the best all inclusive you have ever stayed in.We are excited to read that your recent holiday was a great experience where you enjoy a pleasant time. We are looking forward to welcoming you soon for another remarkable vacation with us.

Dear Jenna, We appreciate you decided to stay at Secrets Maroma Beach Riviera Cancún for your vacation. We are pleased to hear that you had a perfect vacation, our main goal would always be our guest's satisfaction.We hope to see you again to offer you a 5-diamond stay once more.

Dear Robbie,Thank you very much for choosing Secrets Maroma Beach.We are pleased to know that you had a wonderful vacation.We hope you return one day to enjoy new special moments.

Dear Patricia, Thank you very much for choosing Secrets Maroma Beach.We are pleased to know that you had a wonderful vacation.We hope you return one day to enjoy new special moments.

Dear Jesus, Thank you very much for choosing Secrets Maroma Beach.We are pleased to know that you had a wonderful vacation.We hope you will come back very soon to enjoy new special moments.

Dear Nicholas, Thank you very much for choosing Secrets Maroma Beach.We are pleased to know that you had a wonderful vacation.We hope you return one day to enjoy new special moments.

Dear Jay, Greetings from Secrets Maroma Beach Riviera Cancun paradise! We are pleased to hear that you had a wonderful vacation, we will always make sure you have a great stay.We are looking forward to welcoming you soon for another remarkable vacation with us.

Dear Myriam E, Thank you so much for choosing Secrets Maroma Beach!We are incredible grateful that you took the time to leave us your kind recommendation! We are very happy to know that you enjoyed a wonderful vacation, thank you for your kind words about our team's warm attention. They are all committed to transforming our guest's stays into unforgettable experiences.We are looking forward to welcoming you soon for another remarkable vacation with us.

Dear Ashley,Thank you very much for choosing Secrets Maroma Beach.We are pleased to know that you had a wonderful vacation.We hope you return one day to enjoy new special moments.

Dear Trevor, Thank you very much for sharing your recent experience with our Expedia community. We are very happy to know that you enjoyed a wonderful babymoon vacation, that everything was excellent, the quality of the food, drinks, pools, beach, staff attention, details that will not be forgotten.We hope to see you again to offer you a 5-diamond stay once more.

Dear Warren,Thank you so much for choosing Secrets Maroma Beach!We are glad to know that you enjoyed the quality of our food, staff attention and beautiful grounds, wonderful moments. Our main goal would always be our guest's satisfaction. We hope you will come back more times in the future, it will be a pleasure to welcome you again.

Dear Courtney, Thank you very much for choosing Secrets Maroma Beach.We are pleased to know that you had a wonderful vacation.We hope you return one day to enjoy new special moments.

Dear Robi, Greetings from Secrets Maroma Beach Riviera Cancun paradise!We are excited to read that your recent holiday was a great experience where you enjoy a pleasant time. Thank you for your kind words about our team's warm attention. Luis and Paola will be very grateful for this great recognition.We will be waiting for you next time at our Resort, it will be a pleasure to welcome you again.

Dear AI,Thank you so much for choosing Secrets Maroma Beach!We are incredible grateful that you took the time to leave us your kind recommendation! We are very happy to know that you enjoyed a wonderful vacation, we strive to do our best to maintain our high-quality services for our guests.We are looking forward to welcoming you soon for another remarkable vacation with us.

Dear Julia Daniela,Thank you very much for returning to Secrets Maroma Beach, it is an honor to have your trust.Thank you so much for sharing your valuable opinion with us, we are excited to read that your recent holiday was a great experience where you enjoy a pleasant, fun, and relaxing time. Our promise is to exceed our guest’s expectations with our Unlimited-Luxury inclusions, it makes us very happy to read during your vacation our team was able to honor that promise and greatly cater to all your needs.We hope you keep coming back to this your second home, Secrets Maroma Beach, a true paradise in the sunny Mexican Caribbean.Come back soon!

Dear Cynthia, Greetings from Secrets Maroma Beach Riviera Cancun paradise!We are pleased to hear that you had an amazing vacation, we will always make sure you have a great stay.We hope that the unforgettable moments will remain as great memories and when you want to come back, we will be with open doors to welcome you and give you new moments of happiness.

Dear Kimberly,Thank you for visiting us and for sharing your kind opinion.We are glad to know that you enjoyed every minute, every moment, the quality of our food, staff attention and beautiful facilities, wonderful moments.It's an honor for us to create great experiences, rest assured you will be always welcomed and pampered with our Unlimited-Luxury privileges.We hope to see you again to offer you a 5-diamond stay once more.

Dear Corinna,We appreciate you decided to stay at Secrets Maroma Beach Riviera Cancún for your vacation. Thank you so much for sharing your valuable opinion with us, We are very happy to know that you enjoyed a wonderful vacation.Raul will be very grateful for this great recognition.We will be waiting for you next time at our Resort, it will be a pleasure to welcome you again.

Estimada Maria del Carmen Guadalupe Mondragon,Muchas gracias por su visita y por compartir tu amable comentario.Nos alegró saber que ustedes disfrutaron de una maravillosa estancia, que tuvieron una excelente atención por parte de nuestro staff, calidad y variedad de los alimentos. Imaginamos que fueron hermosos momentos para guardar en sus recuerdos.Esperamos que nos visiten en un futuro, será un placer recibirlo nuevamente.

Dear Lizbeth, Thank you very much for choosing Secrets Maroma Beach.We are pleased to know that you had a wonderful vacation.We hope you return one day to enjoy new special moments.

Dear Kyle, Thank you very much for rating your stay.Unfortunately, we perceive from your rating, that your stay was not satisfactory. We would like to know why so we can continue to work on our points of improvement. We always listen to our customers, their satisfaction is our main goal.We hope you can give us a second chance in the future.

Dear Evan,Thank you for visiting us and for sharing your kind opinion.We are glad to know that you enjoyed the quality of our food, staff attention and beautiful beach and facilities, wonderful moments.We offer our apologies for the wifi, it was something outside the hotel, we hope that the CFE solved the problem as quickly as possible so that it did not affect the stay of our customers.We hope you will come back more times in the future, it will be a pleasure to welcome you again.

Dear Joel,Thank you very much for choosing us to celebrate your birthday.We are pleased to hear that you had a wonderful vacation, that the staff went above and beyond in every aspect and provided excellent service and attention. Beautiful moments to keep in your hearts.Our promise is to exceed our guest’s expectations with our Unlimited-Luxury inclusions, it makes us very happy to read during your vacation our team was able to honor that promise and greatly cater to all your needs.We hope you keep coming back to this your second home, Secrets Maroma Beach, a true paradise in the sunny Mexican Caribbean.

Dear Summer,Thank you so much for choosing Secrets Maroma Beach!We were delighted to hear that you enjoyed all the moments you had and that you rated us as the best beach you have ever stayed in Mexico.It's an honor for us to create great experiences, rest assured you will be always welcomed and pampered with our Unlimited-Luxury privileges.We are looking forward to welcoming you soon for another remarkable vacation with us.

Dear Daniel, Thank you very much for choosing us to celebrate your anniversary.We are very happy to know that you enjoyed a wonderful vacation, that the staff went above and beyond in every aspect and provided excellent service and attention. Beautiful moments to keep in your hearts.We are looking forward to welcoming you soon for another remarkable vacation with us.

Dear David,Hello from the sunny Mexican Caribbean!We are incredible grateful that you took the time to leave us your kind recommendation!We are very happy to know that we exceeded your expectations and provided you with a dream vacation.We strive to do our best to maintain our high-quality services for our guests. We hope to see you again to offer you a 5-diamond stay once more.

Dear Paul, Thank you so much for sharing your valuable opinion with us, we are excited to read that your recent holiday was a great experience where you enjoy a pleasant time. We strive to do our best to maintain our high-quality services for our guests.We hope you will come back someday to enjoy new special moments.

Dear Jun,Greetings from Secrets Maroma Beach Riviera Cancun paradise!Thank you for visiting us and for sharing your kind opinion.We are glad to know that you enjoyed the quality of our food, pools, staff attention wonderful moments.We hope to see you again to offer you a 5-diamond stay once more.

Dear Jacob,Thank you for visiting us and for sharing your kind opinion.We are glad to know that you enjoyed the quality of our food, service, activities, rooms, staff attention and beautiful facilities and beach, wonderful moments.We will be waiting for you next time at our Resort, it will be a pleasure to welcome you again.

Dear Steven,Thank you very much for choosing us and for sharing your opinion about your experience at our resort.We were happy to hear that your overall experience was very good, that you loved the quality of service, friendliness of the staff, variety of activities, shows, events. On the other hand, we are very sorry to hear about the view from the room. We hope that Expedia will be able to give you the points you deserve. We will continue to work on improving quality standards such as the one you mentioned, so that future stays will not be affected.We hope that in the future you will be able to return and that you will communicate with our team first, explaining the issue of this past stay. We will do our best to make sure you have a better stay as you deserve.

Dear Megan,Thank you so much for choosing Secrets Maroma Beach!We are pleased to hear that you had an incredible vacation, we will always make sure you have a great stay.We hope that the unforgettable moments will remain as great memories and when you want to come back, we will be with open doors to welcome you and give you new moments of happiness.

Dear Rozalina, Thank you very much for choosing Secrets Maroma Beach.We are pleased to know that you had a wonderful vacation.We hope you return one day to enjoy new special moments.

Dear Xiaojing Zhu and Sarah,Thank you so much for sharing your valuable opinion with us, we are excited to read that your recent holiday was a great experience where you enjoy a pleasant and relaxing time. We strive to do our best to maintain our high-quality services for our guests. We hope you will come back more times in the future, it will be a pleasure to welcome you again.

Dear Rachel, Thank you very much for choosing Secrets Maroma Beach!We are pleased to know that you had a wonderful vacation.We hope you return one day to enjoy new special moments.

Dear Laurie, Thank you so much for sharing your valuable opinion with us, we are excited to read that your recent holiday was a great experience where you enjoy a pleasant time. It was a pleasure to receive you at Secrets Maroma Beach and to give you beautiful memories that will remain in your hearts forever.Warm greetings from the whole team.

Dear Stephanie Gloria,Thank you so much for choosing Secrets Maroma Beach!We are pleased to hear that you had a wonderful vacation, we will always make sure you have a great stay.Regarding UVC, it is not mandatory to attend your talk, before your arrival you can request not to go through this equipment.We hope you will come back more times in the future, it will be a pleasure to welcome you again.

Dear Sandra,Thank you for visiting us and for sharing your kind opinion.We are glad to know that you enjoyed the quality of our service, beach, pool and beautiful facilities, wonderful moments.We hope to see you again to offer you a 5-diamond stay once more.

Dear Elizabeth Downer, Thank you for visiting us.We are very sorry to see from your rating that your stay was not pleasant. We offer our apologies for any inconvenience. Unfortunately you did not leave a comment as feedback, that helps us to work on areas of opportunity for the improvement of our quality standards.We will continue to improve future stays.

Dear Thomas,Thank you very much for taking the time to write this kind review about your recent experience at Secrets Maroma Beach.We are pleased to hear that you had a wonderful vacation, we will always make sure you have a great stay.We will be waiting for you next time at our Resort, it will be a pleasure to welcome you again.

Dear Gabriel, Thank you very much for choosing Secrets Maroma Beach.We are pleased to know that you had a wonderful vacation.We hope you return one day to enjoy new special moments.