TLDR: This is a beautiful resort, but with an older straight crowd & virtually no nightlife. Also impossible to leave resort for under $250USD.
Truly a beautiful resort — if you’re looking for a very quiet getaway. I traveled with my partner & a group of friends, and we had an amazing time with each other. But, the resort more or less closes down at 11PM, & there is an overly expensive shuttle service (we were quoted around $250USD for a round trip to Cancùn). And good luck trying to find a more reasonably priced service. Apparently, unbeknownst to us, Uber is “banned” on the resort, and after one was ordered the men running the shuttle services threatened to beat up the Uber driver that arrived. If you’re looking for a night outside the resort that won’t break the bank, consider another resort with more reasonable shuttle services. Additionally, as a queer person traveling with their partner, we felt safe & welcomed on the grounds. However, if you’re travelling as a single LGBTQ2S person, there is very little there to offer you. We felt it was a very straight, white clientele who preferred a quieter vacation experience. That being said, we found ways to have an amazing time; the food was incredible (wait times are a bit long), the drinks were good, the staff was so friendly & attentive, the grounds are gorgeous, & the beach was clean. We had an amazing time as a group, we just hoped for some more nightlife opportunities, & more affordable ways to leave the resort.