책상, 암막 커튼, 다리미/다리미판, 무료 WiFi

데이즈 인 바이 윈덤 로어노크 니어 I-81 여행 후기

2 out of 5

이용 후기

7.4

좋아요

평점 10 - 훌륭해요. 450개 이용 후기 중 153개" "
평점 8 - 좋아요. 450개 이용 후기 중 134개" "
평점 6 - 괜찮아요. 450개 이용 후기 중 66개" "
평점 4 - 별로예요. 450개 이용 후기 중 54개" "
평점 2 - 너무 별로예요. 450개 이용 후기 중 43개" "

7.4/10

청결 상태

8.0/10

직원 및 서비스

6.8/10

편의 시설/서비스

6.8/10

숙박 시설 상태 및 시설

6.8/10

친환경

이용 후기

10/10 - 훌륭해요

Gregory

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our room was clean and comfortable. Got a good night’s sleep and had a decent free breakfast.
2024년 4월에 1박 숙박함
답변 제공: CC - Guest Relations Manager 님, 2024년 4월 19일
Dear Gregory, Thank you for your positive feedback about your recent stay with us. We are delighted to hear that you found your room clean and comfortable and that you were able to enjoy a good night's sleep. It's also great to know that our complimentary breakfast met your expectations.We strive to provide a welcoming and satisfying experience for all our guests, and your comments affirm our efforts. We appreciate you taking the time to share your experience, and we look forward to welcoming you back again soon for another enjoyable stay. Thank you for choosing to stay with us.Sincerely,

10/10 - 훌륭해요

Victoria

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
A great location if you are traveling the room was clean and quiet.
2024년 4월에 1박 숙박함
답변 제공: CC - Guest Relations Manager 님, 2024년 4월 17일
Dear Victoria,Thank you for your positive feedback. We are delighted to hear that you found our location convenient for your travels and appreciated the cleanliness and quietness of our rooms. We strive to provide a comfortable and pleasant environment for all our guests. We look forward to welcoming you back on your next visit.Sincerely,

10/10 - 훌륭해요

Lynda

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Pas mal mieux que les Super 8
2024년 4월에 1박 숙박함
답변 제공: CC - Guest Relations Manager 님, 2024년 4월 17일
Bonjour Lynda, Merci pour votre commentaire. Nous sommes ravis d'apprendre que votre séjour chez nous a été à la hauteur de vos attentes et que vous nous trouvez une meilleure option comparé à d'autres établissements. Nous nous efforçons toujours d'offrir un service exceptionnel et des hébergements confortables à nos clients. Nous espérons vous accueillir à nouveau très bientôt.Sincèrement,

10/10 - 훌륭해요

michael

연인과의 여행
좋아요: 숙박 시설 상태 및 시설
ok place to lay your head
2024년 4월에 2박 숙박함
답변 제공: CC - Guest Relations Manager 님, 2024년 4월 17일
Dear michael, Thank you for sharing your feedback. We're glad our hotel provided a suitable place for you to rest. We hope to have the opportunity to offer you an even more satisfying stay in the future.Sincerely,

10/10 - 훌륭해요

Patti

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent. Great recommendation for dinner at local Restaurant. Hollywood
2024년 4월에 1박 숙박함
답변 제공: CC - Guest Relations Manager 님, 2024년 4월 14일
Dear Patti, Thank you for sharing your excellent experience. We're delighted to hear that you appreciated our recommendation for dinner at the local restaurant. It's our pleasure to guide our guests to enjoyable dining experiences in the area. We look forward to your next stay and hope to continue providing great recommendations and exceptional service.Sincerely,

4/10 - 별로예요

Steve

연인과의 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
There were a lot of migrant workers staying at this hotel. It was next to the highway where all of the big trucks were using their jake brakes. We had trouble sleeping here.
2024년 4월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2024년 4월 10일
Hello Steve, Thank you for letting us know about the issues that you experienced during your recent stay at our hotel. Reviews like these give us an opportunity to address areas of improvement. Guest satisfaction is our top priority, Rest assured that your concern has been forwarded to the hotel management and will be handled accordingly.

10/10 - 훌륭해요

Michael P. 님, New Hope

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A bit dated, but overall it was clean.
2024년 4월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2024년 4월 8일
Hello Michael, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

10/10 - 훌륭해요

Alain

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Très bien
2024년 4월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2024년 4월 6일
Hello Alain,We’re delighted to hear about your recent experience with us. Thank you for taking the time to share your experience and we look forward to welcoming you back soon!

10/10 - 훌륭해요

Misty

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Will stay again
2024년 3월에 1박 숙박함
답변 제공: CC - Guest Relations Manager 님, 2024년 4월 5일
Dear Misty, We're delighted to hear that you had a positive experience overall and that you're considering staying with us again. Your satisfaction is our priority, and we look forward to providing you with another comfortable and enjoyable stay in the future. If you have any specific preferences or requests for your next visit, please don't hesitate to let us know, and we'll do our best to accommodate them. Thank you for choosing to stay with us, and we can't wait to welcome you back!Sincerely,

10/10 - 훌륭해요

Nancy

2024년 3월에 1박 숙박함
답변 제공: CC - Guest Relations Manager 님, 2024년 4월 5일
Dear Nancy,Thank you very much for your 5/5 rating! We're thrilled to see that you had a positive experience at our hotel. Your satisfaction is our top priority, and we look forward to providing you with excellent service during your future stays. If you have any feedback, please don't hesitate to let us know. We appreciate your support and hope to welcome you back soon!Sincerely,

2/10 - 너무 별로예요

Eva

단체 여행, 반려동물 동반 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our room was not clean when we got in. There was a dirty, used Q-tip in the corner of the room. And there was hair left in the bathtub and wall. Toilet doesn’t flush well. And walls are thin. We could hear other dogs barking. Oh and the door doesn’t automatically close behind you so you have to make sure it’s closed. Curtains also don’t close all the way so there’s a hair clip to close the tiny gal.
2024년 3월에 2박 숙박함
답변 제공: CC - Guest Relations Manager 님, 2024년 4월 5일
Dear Eva,We sincerely apologize for the cleanliness and maintenance issues you encountered during your stay. This is not the experience we aim to provide our guests, and we appreciate you bringing these issues to our attention. Your feedback will be shared with our housekeeping and maintenance teams to ensure that these issues are addressed promptly to prevent them from occurring in the future. Please know that your comfort and satisfaction are important to us, and we will take the necessary steps to improve. If you have any further concerns or if there's anything else we can assist you with, please don't hesitate to reach out. We hope for the opportunity to make it right and welcome you back for a much-improved experience.Sincerely,

10/10 - 훌륭해요

Cassandra

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I was really nervous about traveling alone with my toddler, but the hotel was in good shape and felt very safe and secure. The staff that I encountered was friendly and the location could not have been more convenient. This is where I’ll stay next time I’m in Roanoke.
2024년 3월에 2박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2024년 4월 2일
Hello Cassandra, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future.

10/10 - 훌륭해요

Linda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Best price at the time of reservation for: one night, 2 beds, traveling with pet. 5/5 stars
2024년 3월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2024년 4월 2일
Hello Linda, We appreciate the time you took to leave us a perfect rating! Positive survey responses help our continuing efforts to provide exceptional service. We hope that you will come back and see us again.

10/10 - 훌륭해요

PETER

All is good
2024년 3월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2024년 4월 2일
Hello Peter, Thank you for leaving us a 5-star rating! We are happy to see from your response that you were satisfied with your stay. We look forward to the next time that we can serve you again.

6/10 - 괜찮아요

Daniel

좋아요: 직원 및 서비스
2024년 3월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2024년 3월 27일
Hello Daniel, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

8/10 - 좋아요

Angela

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We stayed for one night while driving home from our road trip. Our room was very clean, staff was friendly, and the breakfast was pretty decent, hot and cold options. Great deal for the price we paid. We would definitely stay here again.
2024년 3월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2024년 3월 24일
Hello Angela, Thank you for taking the time to post a review on your experience with your stay here. We are so happy to hear that you enjoyed your time with us. Our goal is always to exceed your expectations! We hope to see you soon!

6/10 - 괜찮아요

David

연인과의 여행, 반려동물 동반 여행
별로예요: 숙박 시설 상태 및 시설
The tv remote didn’t work. There were people running around during the night right outside our door being very loud. I’m also curious as to why there were no bedspreads with any thickness to them on the beds. It was still cold outside. It is convenient (right off I-81) if you have a dog.
2024년 3월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2024년 3월 24일
Hellp David, We're sorry to hear about your disappointing experience with us. It’s always our intention to provide great customer service and useful, transparent advice. Please accept our sincerest apologies that we didn’t live up to your expectations on this occasion.

8/10 - 좋아요

André

2024년 3월에 1박 숙박함
답변 제공: CC - Guest Relations Manager 님, 2024년 4월 5일
Dear André,Thank you for giving us a 4-star rating! At our hotel, we strive to provide excellent service and a comfortable stay for our guests. If there is anything specific that we can improve upon to earn a full 5-star rating from you, please do not hesitate to let us know. We hope to see you again soon. Sincerely,

6/10 - 괜찮아요

Taijah

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
Staff was awesome!
2024년 3월에 2박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2024년 3월 15일
Hello Taiijah, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

10/10 - 훌륭해요

Susan J

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent staff @ reception. Very welcoming and helpful. Snacks and drinks , beer and wine very tasteful displayed. Available for purchase .
2024년 3월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2024년 3월 12일
Hello Susan, Thank you for taking the time to post a review on your experience with your stay here. We are so happy to hear that you enjoyed your time with us. Our goal is always to exceed your expectations! We hope to see you soon!

10/10 - 훌륭해요

Autumn

연인과의 여행
좋아요: 숙박 시설 상태 및 시설
Nice, standard hotel room! Friendly staff. Super clean. Would definitely recommend!
2024년 3월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2024년 3월 12일
Hello Autumn, Thank you for your heartwarming review about your stay with us! We are glad to know that your stay with us was wonderful with great room spaces. We are looking forward in sharing our best moments with you again!

8/10 - 좋아요

Mark

2024년 3월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2024년 3월 31일
Hello Mark, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

10/10 - 훌륭해요

RAE

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great Mexican food 2 mins from hotel. Easy on and off access from 81.
2024년 3월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2024년 3월 10일
Hello Rae, Thank you for taking the time to share your comment regarding our location. We hope to see you again and that you will be truly impressed with our continued improvements.

8/10 - 좋아요

Joseph 님, Toronto

좋아요: 청결 상태, 직원 및 서비스
It’s an old property that has had real touch ups but it’s still old. However, it was clean and the staff were friendly and helpful. It’s fine for short stays.
2024년 3월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2024년 3월 10일
Hello Joseph, Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! We hope your next stay is just around the corner. We hope to see you again and that you will be truly impressed with our continued improvements.

10/10 - 훌륭해요

Carol

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was fine, we stayed 1 night with no complaints.
2024년 3월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2024년 3월 5일
Hello Carol, We’re delighted to hear about your recent experience with us. Thank you for taking the time to share your experience and we look forward to welcoming you back soon!

8/10 - 좋아요

Valerie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
Property was dated and in need of an update. Very sparsely decorated and amenities in the room were limited, Needed a new toilet and bathroom sink faucet was in need of fixing. Beds were comfortable though and slept well. Probably won;t be booking this hotel again, however.
2024년 3월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2024년 3월 5일
Hello Valerie, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right. We value our customers’ opinions and would like to thank you for bringing this to our attention.

10/10 - 훌륭해요

Diego

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2024년 3월 2일
Hello Diego, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

4/10 - 별로예요

Nicole

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I was placed in a room that had broken fixtures and looked visibly dirty around the room. Being a women alone i was placed in an outside room and that terrified me. I placed a table infront of the door because i didnt feel like the lock was sturdy enough. The cable tv kept going out. The window covering barely covered the window and anyone walking by could potentially look in at me. The only reason i didnt leave was because i had already paid through expedia. I would not recommend this location to anyone and have told friends if they pass through to not use this location at all.
2024년 2월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2024년 2월 28일
Hello Nicole, We apologize for the inconvenience you experienced during your stay. Our team is dedicated to ensuring that our guests have a comfortable and enjoyable experience. We appreciate your feedback regarding the room conditions and will address them to prevent any future issues. Thank you for staying with us and we hope to have the opportunity to welcome you back again.

4/10 - 별로예요

Emily

2024년 2월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2024년 3월 24일
Hello Emily, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

6/10 - 괜찮아요

Adrian

2024년 2월에 2박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2024년 3월 24일
Hello Adrian, We’re so happy to hear that you enjoyed your stay with us and we are looking forward to welcoming you again soon!

8/10 - 좋아요

tanys

연인과의 여행, 반려동물 동반 여행
좋아요: 직원 및 서비스
Dog friendly, breakfast, good beds
2024년 2월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2024년 2월 20일
Hello Tanys, We’re delighted to hear about your recent experience with us. Thank you for taking the time to share your experience and we look forward to welcoming you back soon!

2/10 - 너무 별로예요

Nasasha

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
From the start the lady at the desk was rude! We got up to the room (after driving 16 hours) we tried to turn on the heat and it made an awful clicking noise, it took forever to heat up, then the t.v. did not work, we tried the hot water just in case because we knew we wanted a hot shower, that took forever to heat up! The phone said dial 0 for the desk haha that didn't work either so we had to walk all the way back to the desk just for her to be rude and all we wanted was heat, hot shower and to relax! We had to go through all that! She decided to tell us maintenance had to confirm these issues before changing our room! We were so upset! The maintenance guy came up after 10 min, he was not properly dressed but definitely had more manners then the front desk lady! He heard the heat and tried to call the front desk from the room phone I had to say "that doesn't work we had to walk to the desk" so he used his cell and first thing he said " please change their room the heater is so loud with a clicking coming from it" then started to work on the t.v. We had to wait about 45 min to an hour for all of this just to get to relax for the night!
2024년 2월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2024년 2월 17일
Hello Nasasha, It is disheartening to hear about your experience. We apologize for the inappropriate behavior shown by our staff. Our team never wants our guests to go back like this with a bad experience. We are actively investigating your feedback with our management for prompt action. And will surely forward your valuable feedback to our team for improvements. We hope to earn your business on future travels so that you can see our continuous improvement.

4/10 - 별로예요

Kathy

가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
There was an issue with sink clogged but no one did anything while i was there 3 days. Microwave was barely heated. The one and only time i saw a cleaning lady she did not speak or understand any English. HOWEVER..the room was extremely clean and i totally appreciated that
2024년 2월에 3박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2024년 2월 17일
Hello Kathy, Thank you for taking the time to share your feedback with us. We’re sorry to hear that your experience hasn’t met your expectations on this occasion. I’ve shared this with the team so we can improve the facilities and provide a great experience for our customers in their stay here with us. We value our customers’ opinions and would like to thank you for bringing this to our attention.

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스
Rating this hotel as a $70 a night hotel. It’s not the Ritz, it’s a nice inexpensive place to spend the night, directly off the interstate, friendly staff, and you can grab a cup off coffee and piece of fruit on them on your way out.
2024년 2월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2024년 2월 14일
Hello Michael, Thank you for your feedback. We are glad to hear that you enjoy your stay with us. We always make sure to provide the best experience to our guests. We look forward to hosting you again soon for another fantastic experience! Have a great day!

6/10 - 괜찮아요

Vinette

2024년 2월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2024년 3월 24일
Hello Vinette, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

8/10 - 좋아요

Allan

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Only one issue. Water was not hot enough to take a decent shower. Other than that it was very good
2024년 2월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2024년 2월 7일
Hello Allan, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences and that you will be truly impressed with our continued improvements.

6/10 - 괜찮아요

Sharron

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
As expected
2024년 1월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2024년 2월 7일
Hello Sharron, We’re so happy to hear that you enjoyed your stay with us and we are looking forward to welcoming you again soon!

10/10 - 훌륭해요

Carlos 님, Houston

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent
2024년 2월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2024년 2월 4일
Hello Carlos, Many thanks for taking the time to share your feedback with us. We’re very happy to hear that we met your expectations. We are looking forward to welcoming you again soon!

10/10 - 훌륭해요

Diego

출장 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Great customer service!
2024년 1월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2024년 1월 31일
Hello Diego, Thank you for your heartwarming review about your stay with us! We are glad to know that your stay with us was wonderful with great room spaces. We are looking forward in sharing our best moments with you again!

6/10 - 괜찮아요

Lynn 님, Waynesboro

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Bed was clean. Needed new carpet or flooring
2024년 1월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2024년 1월 31일
Hello Lynn, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

8/10 - 좋아요

Sylvain

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Vieux mais propre et matelas confortable
2024년 1월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2024년 1월 27일
Bonjour Sylvain, Merci d'avoir pris le temps de donner votre avis. Nous apprécions vraiment cela. Dans l'espoir de vous revoir. Faites-nous part de vos expériences futures et dites-nous que vous serez vraiment impressionné par nos améliorations continues.

6/10 - 괜찮아요

dwayne

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
It’s a good 2 or 3 day stay
2024년 1월에 2박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2024년 1월 23일
Hello Dwayne, We’re delighted to hear about your recent experience with us. Thank you for taking the time to share your experience and we look forward to welcoming you back soon!

4/10 - 별로예요

Aaron

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Check in was quick. I can’t say they were overly friendly. This facility is dated. Looks like they put the bare minimum into it. Chair in room had big white stain on it. The room bathroom side of the room was cold no matter how high I turned the heat up. Breakfast was very limited.
답변 제공: MP - Guest Relations Manager 님, 2024년 1월 21일
Hello Aaron, Thank you for taking the time to share your feedback with us. We’re sorry to hear that your experience hasn’t met your expectations on this occasion. I’ve shared this with the team so we can improve the facilities and provide a great experience for our customers in their stay here with us. We value our customers’ opinions and would like to thank you for bringing this to our attention.

8/10 - 좋아요

Stéphane

반려동물 동반 여행
좋아요: 청결 상태, 편의 시설/서비스
2023년 12월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2024년 1월 20일
Hello Stéphane, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

10/10 - 훌륭해요

Amy

2024년 1월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2024년 2월 7일
Hello Amy, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

2/10 - 너무 별로예요

Mary

2024년 1월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2024년 1월 20일
Hello Mary, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

6/10 - 괜찮아요

John

2024년 1월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2024년 1월 20일
Hello John, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

8/10 - 좋아요

Roger

좋아요: 직원 및 서비스
Was ok
2024년 1월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2024년 1월 13일
Hello Roger, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

2/10 - 너무 별로예요

Robert

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Necer again will i stay at this place. First thing we saw when we opened the door to our room and turmed the light on was roaches scattering everywhere!! Place is beyond dirty!!
답변 제공: MP - Guest Relations Manager 님, 2024년 1월 10일
Hello Robert, Thank you for taking the time to share your feedback with us. We’re sorry to hear that your experience hasn’t met your expectations on this occasion. I’ve shared this with the team so we can improve the facilities and provide a great experience for our customers in their stay here with us. We value our customers’ opinions and would like to thank you for bringing this to our attention.

2/10 - 너무 별로예요

Nick

I want my money back. Cold shower, dirty place.
2024년 1월에 1박 숙박함
답변 제공: MP - Guest Relations Manager 님, 2024년 1월 10일
Hello Nick, Thank you for letting us know about the issues that you experienced during your recent stay at our hotel. Reviews like these give us an opportunity to address areas of improvement. Guest satisfaction is our top priority, Rest assured that your concern has been forwarded to the hotel management and will be handled accordingly.