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이코노 로지 웰든 - 로어노크 래피즈 여행 후기

2 out of 5
이코노 로지 웰든 - 로어노크 래피즈
1615 Julian R Allisbrook High, Weldon, NC

이용 후기

7.2

좋아요

평점 10 - 훌륭해요. 144개 이용 후기 중 40개" "
평점 8 - 좋아요. 144개 이용 후기 중 46개" "
평점 6 - 괜찮아요. 144개 이용 후기 중 27개" "
평점 4 - 별로예요. 144개 이용 후기 중 16개" "
평점 2 - 너무 별로예요. 144개 이용 후기 중 15개" "

7.0/10

청결 상태

8.0/10

직원 및 서비스

6.8/10

편의 시설/서비스

6.8/10

숙박 시설 상태 및 시설

7.2/10

친환경

이용 후기

10/10 - 훌륭해요

Louise

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Everything from check in to check out was excellant. Lots of restruants and fast food available. Room was clean, safe and comfortable. Would stay there again.
2022년 5월에 1박 숙박함
답변 제공: Hotel General Manager 님, 2022년 6월 12일
Dear Louise, We're so pleased to know that you had an excellent experience at our Econo Lodge hotel in Weldon near Roanoke Rapids, NC. Thank you for leaving a 5-star rating for our property and for letting us know about all of the specific things that you found to be satisfactory during your stay here. We appreciate your compliments and we're delighted to know that you enjoyed our accommodations, service, and convenient location. We're looking forward to continuing to serve you in the future, too, and I assure you that we'll do all we can to make certain that you continue to enjoy the experiences that you have here. Regards, Anand Patel

10/10 - 훌륭해요

Gordon

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 5월에 1박 숙박함

2/10 - 너무 별로예요

Peggy

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 5월에 1박 숙박함

6/10 - 괜찮아요

THOMAS

가족 여행
좋아요: 직원 및 서비스, 객실의 편안함
They were supposed to provide a "Breakfast". That was a loose definition. In short, the Coffee Machine was broekn, except for Caffeine Free. No Yogurt, fruit was an Apple. No Toast available......very weak.
2022년 5월에 1박 숙박함
답변 제공: Hotel General Manager 님, 2022년 5월 22일
Dear Thomas, Thank you for leaving your feedback in this online review following the visit that you recently made to our property. We loved having you here and our team hopes that the majority of your stay met with your expectations. I am sorry, though, to know that you did not have a good experience with our current breakfast service. I assure you that I'll continue working with our staff, our vendors, and our brand team on this issue and I hope you'll not let this prevent you from returning here in the future. We'd absolutely love to get the chance to welcome you back and we will do all we can to make sure that we earn a better overall rating from you following your next stay. Regards, Anand Patel

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good, budget hotel
Room and bathroom very clean. Lots of towels and hot water. Good location. Front desk gentleman was very nice.
2022년 5월에 1박 숙박함
답변 제공: Hotel General Manager 님, 2022년 5월 15일
Dear Valued Guest, We appreciated getting the chance to welcome you to our Econo Lodge hotel when your travels recently brought you to this area. It's great to have read in your 5-star feedback that you found your stay here to be one that went so well. Thank you, too, for sharing the photo that you took of your guest room. We're thrilled to know that you enjoyed your experience at our property and I will share all of your kind compliments with our team members. We'd love to see you back here soon for another excellent stay! Regards, Anand Patel

8/10 - 좋아요

Jacquelin

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
The staff were friendly, but the hotel rooms need improvement.
2022년 5월에 1박 숙박함
답변 제공: Hotel General Manager 님, 2022년 5월 10일
Dear Jacquelin, We are so happy to know of the satisfaction that you felt with regard to the hospitality of our team members! Thank you for choosing to stay here and for letting us know that you were generally pleased with the visit that you made to our property. All of your feedback is important to us, too, though we are sorry to know that you were not absolutely satisfied with the accommodations that you had here. We'll work with our staff and our brand team to ensure that we're working to meet with the quality standards that have been set by Econo Lodge hotels. It would certainly be our pleasure to have you back here in the future, too, and I hope you'll let us know if there's anything specific that we can do to make your next stay a better one. Regards, Anand Patel

2/10 - 너무 별로예요

Nicole

단체 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Mold in bathroom Just dirty
2022년 5월에 2박 숙박함
답변 제공: Hotel General Manager 님, 2022년 5월 15일
Dear Nicole, Thank you for choosing to be our guest when you recently visited this area. I hope that your travels went well, though I'm sorry to know that you weren't absolutely pleased with the experience that you had at our property. I apologize for the discomfort that you felt due to the concerns that you had for the cleanliness of the guest room to which you were assigned, as well as for the fact that we could not address this issue before you departed. If there's ever anything that we could do to make your future visits more pleasant in any way, do be sure to let our staff know what you require. We'd love to get the chance to welcome you back for a more enjoyable experience. Regards, Anand Patel

8/10 - 좋아요

Linda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great
Very clean and comfortable.
2022년 5월에 1박 숙박함
답변 제공: Hotel General Manager 님, 2022년 5월 9일
Dear Linda, Thank you for recommending our Econo Lodge hotel in Weldon, NC to others via this Expedia review. We were glad to have you here and we're delighted to know of the satisfaction that you had with the cleanliness and comfort of your guest room. Your kind remarks are wonderful to have and we're looking forward to continuing to serve you whenever you're in the area. I hope you'll let us know, too, what we can do to make certain that your next stay is one that's worthy of a full 5-star rating. Regards, Anand Patel

2/10 - 너무 별로예요

Ayanna

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Carpet was filthy, furnishings falling apart, bug bait all around which is unsanitary, bedding smelled and dingy, ac was very loud. If our backs weren't up against the wall needling a place to safely rest on a 14hr drive i would have checked out as soon as i got there and opened the door.
2022년 5월에 1박 숙박함
답변 제공: Hotel General Manager 님, 2022년 5월 9일
Dear Ayanna, I appreciated receiving your feedback in this online review, though I'm sorry to know that you were disappointed with your overall visit here. I sincerely apologize for the discomfort that you felt, as well as for the fact that we couldn't address any of your concerns before you departed. I will continue to review your feedback with all of our staff and I do hope you'll permit us another chance to serve you in the future. We'd love to have you back for a much better stay. Regards, Anand Patel

4/10 - 별로예요

Bernard

2022년 5월에 1박 숙박함

10/10 - 훌륭해요

James

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was friendly. And it was close to work
2022년 4월에 7박 숙박함
답변 제공: Hotel General Manager 님, 2022년 5월 1일
Dear James, We are delighted to know that you felt genuinely welcomed by our team members while you were here. Thank you, also, for letting us know that you found your stay at our Econo Lodge hotel to be very convenient to the work that you were doing in the area. I hope your trip was a successful one! We sincerely appreciate all of your kind feedback and we're looking forward to welcoming you back to our property whenever you're in the Weldon / Roanoke Rapids, NC area. Regards, Anand Patel

10/10 - 훌륭해요

Eleanor

단체 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was really nice it was clean I was pleasingly surprised. The people at the service desk we're very congenial very attentive. I would stay again.
2022년 4월에 1박 숙박함
답변 제공: Hotel General Manager 님, 2022년 5월 1일
Dear Eleanor, We were delighted to be able to exceed your expectations when you recently visited this area. Thank you for choosing to be our guest and for taking a moment following your stay to let us know about the experience that you had here. We loved hearing that you found your visit to our property to be so enjoyable. I'll share your compliments with our team members, as I know they'll love reading them. I also hope you'll be able to plan a return trip to the area soon. We're already looking forward to having you back for another superior experience. Regards, Anand Patel

4/10 - 별로예요

Garnet

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2022년 4월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스, 객실의 편안함
Decent hotel for price
Decent hotel for price. Room had a slightly weird smell and bathroom was tiny but beds comfortable and shower hot. Breakfast was limited but Waffle House next door.
2022년 4월에 1박 숙박함
답변 제공: Hotel General Manager 님, 2022년 4월 21일
Dear Valued Guest, Our team was glad to learn of the satisfaction that you felt with regard to your overall experience at our Econo Lodge hotel in Weldon, NC. Thank you for using this online review to let us know that you found the rest that you needed while you were our guest. It was also great to hear that you were pleased with our property's location, as well as with the overall value that you received based on the price that you paid. We appreciate all of your compliments, though we were saddened to hear that you were able to note a slight unpleasant scent within the guest room to which you were assigned. If there's ever anything that we could do in the future to make your time here better in any way, please be sure to let us know what you require. We'd be honored to get the chance to continue serving you and I hope your next stay will be completely superb in every way. Regards, Anand Patel

8/10 - 좋아요

Pamela

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean comfortable and quiet
2022년 4월에 1박 숙박함

8/10 - 좋아요

Nicole

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
My Stay
My stay at Econo Lodge was good. Cost effective. Rooms definitely need upgrading, but it served its purpose. Front desk staff was very hospitable! Absolutely great.
2022년 3월에 2박 숙박함
답변 제공: Hotel General Manager 님, 2022년 3월 26일
Dear Nicole, It's great to have had the chance to read your positive remarks about the experience that you recently had at our Econo Lodge hotel in Weldon near Roanoke Rapids, NC. Thank you for choosing to be our guest and for letting us know via your rating and remarks that you found your expectations to be met while you were here. Your kind feedback is wonderful to have, as we always hope to learn that we're provided a traveler with an excellent budget lodging experience. We value your compliments and we're looking forward to continuing to serve you in the future. Do be sure to let us know if there's anything our staff could do to make certain that your next visit is one that's worthy of a full 5-star rating. Regards, Anand Patel

6/10 - 괜찮아요

Sebastien

단체 여행
There was no breakfast included, when I book online it was included
2022년 2월에 1박 숙박함
답변 제공: Hotel General Manager 님, 2022년 3월 12일
Dear Sebastien, Thank you for giving our team members the opportunity to serve you when you recently visited this area. I do hope that you found our accommodations and service to be good, though I sincerely apologize for the disappointment that you felt with regard to the modifications that have been made to our breakfast service. We will continue to work with our brand team on this issue, as we know that many of our guests are ready for this amenity to return. I hope you'll be willing to give us further opportunities to serve you in the future, too, and that you'll let us know if there's anything that we can do to be certain that your next stay is one that's worthy of a full 5-star rating. We'd love to see you back here soon! Regards, Anand Patel

10/10 - 훌륭해요

James

출장 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything within miles shopping and close to work
2022년 2월에 5박 숙박함
답변 제공: Hotel General Manager 님, 2022년 2월 28일
Dear James, Our team members are absolutely delighted to have your 5-star rating here on Expedia. Thank you for letting us know that you were so pleased with the visit that you made to our Econo Lodge hotel in Weldon near Roanoke Rapids, NC. It's great to know that your stay at our property went so well and I hope that your work was successful, too. We would love to have the chance to continue serving you whenever you return to the area and hope you'll always find your stay here to be excellent. Regards, Anand Patel

4/10 - 별로예요

Nancy

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Disappointing stay
Bare bones amenities, no free breakfast as promised on Hotels. Com site. Bed was comfortable, and shower was modernized but it had some mold. Walls were thin enough that we were awakened at 2:00 by people in the next room talking
2022년 1월에 1박 숙박함
답변 제공: Hotel General Manager 님, 2022년 1월 31일
Dear Nancy, We were glad to be able to welcome you as our guest when your travels brought you to this area. Thank you for letting us know about the things that pleased you while you were here, as well as for mentioning where improvements could have been made. I'm sorry to have heard that your rest was disturbed by noise from others guests, as well as for the disappointment that you felt with regard to the changes that have been made to our breakfast service due to COVID-19. We will work to ensure that we're more proactive about checking on guest noise in the future and that we follow our brand's guidance on food & beverage service. It would certainly be our pleasure to get the chance to have you back here, too, and I hope you'll let us know if there's ever anything that we can do to make your stays better in any way. Regards, Anand Patel

10/10 - 훌륭해요

Jill

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The ice machine did not work but the Manager was able to provide ice from a freezer in the office.
2022년 1월에 1박 숙박함
답변 제공: Hotel General Manager 님, 2022년 1월 31일
Dear Jill, Thank you for leaving a 5-star rating for our Econo Lodge hotel in Weldon, NC here on Expedia! We are glad to know that you were satisfied with the accommodations, service, amenities, and value that you received from our property. It's good to hear that you were pleased with so much about your visit, though I do apologize for any inconvenience that you faced with regard to the availability of ice. I hope this wouldn't prevent you from returning here, as we would love to get the chance to welcome you back. It would be our pleasure to offer you another enjoyable lodging experience. Regards, Anand Patel

6/10 - 괜찮아요

Robert 님, Jacksonville

좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
The staff was very friendly, disappointed they suspended breakfast while other hotels nearby had them. Broken ice leaving. Shower was not clean
2021년 12월에 1박 숙박함
답변 제공: Hotel General Manager 님, 2021년 12월 23일
Dear Robert, Thank you for choosing to make your lodging reservations here when you recently visited our part of North Carolina. I'll be sure to let our staff know that you were pleased with their hospitality and I hope you rested well during your stay. I am sorry, though, for the disappointment that you felt with regard to the modifications that have been made to our breakfast service due to COVID-19. Additionally, I apologize for the fact that our ice machine was not functioning optimally while you were here, as well as for the concern that you had for the cleanliness of the shower in your guest room. If there's ever anything that we could do to make your future stays better in any way, please let us know what you require. We'd love to get the chance to continue serving you and our staff will work hard to ensure that your next visit is one that's worthy of a full 5-star rating. Regards, Anand Patel

10/10 - 훌륭해요

Tarchia

2021년 12월에 1박 숙박함
답변 제공: Hotel General Manager 님, 2021년 12월 31일
Thank you for the superb rating of our Econo Lodge hotel in Weldon near Roanoke Rapids, NC in this online review. We loved having you here and we sincerely appreciate your kind feedback. I hope we'll see you again soon!

10/10 - 훌륭해요

Meredith 님, sanford

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean ! Staff is friendly and recommended a dinner place that was excellent!
2021년 12월에 1박 숙박함
답변 제공: Hotel General Manager 님, 2021년 12월 11일
Dear Meredith, Thank you for leaving your 5-star rating for our Econo Lodge hotel in Weldon near Roanoke Rapids, NC here on Expedia. It was wonderful to get the opportunity to serve you and we sincerely appreciated learning of the satisfaction that you had with regard to our cleanliness, hospitality, and location. Our team members will be delighted to know that you were so very happy with your entire experience here, as this is exactly what we strive to offer to our guests. I hope you'll always find your visits to our hotel to be so superb! We're certainly looking forward to continuing to serve you whenever you're in the area and hope that we will see you again soon. Regards, Anand Patel

8/10 - 좋아요

Helene

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I was satisfied with all the services
2021년 11월에 1박 숙박함
답변 제공: Hotel General Manager 님, 2021년 11월 22일
Dear Helene, We are delighted to have had the opportunity to welcome you to our Econo Lodge hotel in Weldon near Roanoke Rapids, NC when your travels recently brought you this way. Thank you for giving us the chance to serve you and for letting our team members and others know of the satisfaction that you felt with regard to your overall experience here. I'm so happy to hear that our accommodations, hospitality, amenities, and value all met with your expectations! I hope your travels continued smoothly following your departure from our property, too, and that you will be able to plan a return visit soon to this area. We are already looking forward to having you back for an even better experience! Regards, Anand Patel

6/10 - 괜찮아요

Johnson

반려동물 동반 여행, 가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스
Probably not for me,
2021년 11월에 1박 숙박함
답변 제공: Hotel General Manager 님, 2021년 11월 14일
Dear Johnson, We appreciated getting the opportunity to welcome you to our property when your travels brought you to this area. I hope your overall trip went well and I am glad that you've made the time to reach out following your visit. While I hope that you found your overall experience to meet with your expectations, I'm sorry to know that you were not absolutely pleased with the stay that you had at our property. Your satisfaction will always be our primary goal and I hope you will let us know what we can do to increase your happiness during your future visits. We'd love to get the opportunity to welcome you back and we will work hard to earn a full 5-star rating following your further stays here. Regards, Anand Patel

6/10 - 괜찮아요

Elisabeth

좋아요: 객실의 편안함
별로예요: 청결 상태
Bedbug incident but helpful, courteous staff
Checked in and staff was courteous and prompt. Checked for bedbug signs before settling in and saw none. Stashed my suitcase and backpack in the room and went to grab a bite at the Waffle House conveniently located next door. Returning to the room, I lay down on the bed, called my mom and chatted with her for 20 minutes. Flipped over on my stomach, grabbed a book to read, and spotted the first bedbug - late adolescent stage. Killed it and got much more watchful. Within the next 5 minutes three more very small bedbugs emerged. Called reception and the night manager came to check. What I really appreciate is that he did not try to deny the situation. He apologized very politely, said unfortunately the hotel is fully booked for the night so he has no other room for me to move to, and he would give me a full refund immediately. He even called the hotel next door to see if they still had rooms available (they had a worse rating so ultimately I chose the Red Roof Inn and that was fine). So, I'm not happy about the bedbugs at Econo Lodge (I'm currently trying to decontaminate my luggage, ugh), but I do understand that hotels face this problem sometimes and honestly they were so small that I can understand it may have just been the first observation. And I must say that the staff was absolutely as professional and helpful as they could have been under the circumstances.
2021년 10월에 1박 숙박함
답변 제공: Hotel General Manager 님, 2021년 10월 30일
Dear Elisabeth, Thank you for leaving your feedback for us in this online review. It is great to know that you were warmly welcomed here by our front desk staff upon your arrival. I am certain that they will appreciate the compliments that you have left for their hospitality. I would like to apologize, though, for the negative incident that affected your stay. I am deeply sorry to know that you were able to detect insects within your guest room while you were here. We take all reports of this nature very seriously and I will continue to follow up with our professional pest control team to ensure that this issue is fully resolved. I was glad to hear that our team members worked diligently to try to assist with the situation as best as possible. I truly hope that you will be willing to give us another opportunity to welcome you here in the future. It would be our honor to offer you a much more satisfactory lodging experience. Regards, Anand Patel

6/10 - 괜찮아요

george

출장 여행, 가족 여행
area was very noisy-this is a basic budget motel
2021년 10월에 1박 숙박함
답변 제공: Hotel General Manager 님, 2021년 10월 18일
Dear George, Thanks for choosing to be our guest when your travels brought you to this area. It was wonderful to get the chance to welcome you here and I hope that you found your expectations to be generally met during your visit. We will always strive to offer our guests clean and comfortable budget accommodations, along with friendly service and a great location. I am sorry to hear that your time here was disturbed by noise, though, and I hope you'll let us know if there's ever anything that we could do to make your future visits better in any way. We'd absolutely love to have you back soon and we'll work hard to earn a full 5-star rating from you following your next stay. Regards, Anand Patel

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 숙박 시설 상태 및 시설
Just ok passing through
was ok for passing though, rooms are aged, AC was mega loud, bed comfortable but covers dirty and stained.
2021년 10월에 1박 숙박함
답변 제공: Hotel General Manager 님, 2021년 10월 18일
Dear Valued Guest, Thank you for leaving your balanced feedback for our property here on Hotels.com. It was wonderful to get the chance to welcome you here for an overnight visit. I appreciated getting the chance to read about the things that you found to be satisfactory during your stay, in addition to where improvements could be made. I apologize for the excessive noise that was coming from the HVAC unit in your guest room, as well as for the concerns that you had for the cleanliness of the bed linens. If there's ever anything that we could do to make your future stays better in any way, please let us know what you require. We'd love to earn a superb rating from you following all of your further experiences here. Regards, Anand Patel

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Decent price, subpar television and air conditioning.
2021년 9월에 1박 숙박함
답변 제공: Hotel General Manager 님, 2021년 10월 9일
Dear Valued Guest, We were glad to get the opportunity to welcome you as our guest when your travels brought you to the area. Thank you for leaving your feedback for the experience that you had here in this Hotels.com review. It's great to know that you found your visit here to be a good overall value and I hope that you rested well while you were our guest. I am sorry, though, for the disappointment that you felt with regard to our television channel selections, as well as for the fact that the HVAC unit in your guest room was not functioning optimally while you were here. If there's ever anything that we could do to make your future visits better in any way, please let us know what you require. We'd love to have you back soon and we'll work hard to earn a completely superb rating from you following your next stay. Regards, Anand Patel

10/10 - 훌륭해요

Vladimir

2021년 10월에 1박 숙박함

10/10 - 훌륭해요

James

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 9월에 1박 숙박함
답변 제공: Hotel General Manager 님, 2021년 11월 6일
Thank you for the superb rating of our property here on Hotels.com! We loved receiving it and look forward to continuing to offer you excellent experiences whenever you're in the Weldon / Roanoke Rapids area.

8/10 - 좋아요

Wayne

2021년 9월에 1박 숙박함
답변 제공: Hotel General Manager 님, 2021년 11월 6일
We appreciate your good overall rating. It was our pleasure to serve you and I hope you'll let us know what we can do to ensure that your next visit is superior in every way. We'd love to see you again soon!

6/10 - 괜찮아요

Danielle 님, Palm Coast

가족 여행
Never made it into the room. Reserved online through Expedia on the road. After driving all day, went to check in. The room was a smoking room. Had to cancel and receive a refund because they could not accommodate a non smoker with asthma.
2021년 8월에 1박 숙박함
답변 제공: Hotel General Manager 님, 2021년 8월 29일
Dear Danielle, We appreciated that you were willing to give our hotel the opportunity to serve you during your recent travels to the area. I am sorry to know, though, of the troubles that arose with your reservation. I also offer my apologies for the fact that we did not have any non-smoking accommodations available to give to you, and I am saddened that we didn't get the chance to welcome you as our guest. I hope you'll give our brand and our property the chance to work to earn your loyalty and business back in the future. We'd love to earn a much better overall rating from you! Regards, Anand Patel

8/10 - 좋아요

Paul

가족 여행
Nice and reasonable
Nice staff at front desk very pleasant and friendly. I was passing through on way to Florida to move son into college. The room were ok could use some updating by refreshing the paint, carpet door etc. but overall nice.
2021년 8월에 1박 숙박함
답변 제공: Hotel General Manager 님, 2021년 8월 21일
Dear Paul, Thank you for choosing to spend the night at our Econo Lodge hotel when you were recently passing through this area. We loved getting the opportunity to welcome you here and hope that your son has a fantastic year in college. It's great to know that you found your expectations to be met while you were our guest and that you felt genuinely welcomed by our team members. I did appreciate your suggestions for where we could look to make improvements, as well, and I'll use these as we work with our brand design team to plan exciting changes for our property. I hope you'll give us another chance to serve you soon, too, as we'll work hard to earn a full 5-star rating from you following your next stay. Regards, Anand Patel

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 객실의 편안함
Friendly.
Was glad to get a place. It said breakfast and when we got there said only muffins and coffee,but in morning only coffee.next parking lot was offering breakfast same price.staff was soo friendly.
2021년 8월에 1박 숙박함
답변 제공: Hotel General Manager 님, 2021년 8월 21일
Dear Valued Guest, It was our pleasure to get the chance to welcome you to our property when your travels recently brought you to the Weldon / Roanoke Rapids, NC area. Thank you for leaving a good overall rating for us in this online review. I'll be sure to let our team members know that you were completely satisfied with the level of hospitality that you received while you were here. I do apologize, though, for the disappointment that you felt with regard to the modifications that we've made to our breakfast service due to COVID-19. I assure you that we'll continue working with our brand team to bring back a more normal food & beverage operation as soon as it's safely possible. We appreciate your understanding of this and hope you'll continue to choose us to serve you in the future. It would be great to have you back soon and we'll work hard to ensure that your next stay is one that's worthy of a full 5-star rating. Regards, Anand Patel

4/10 - 별로예요

실제 이용하신 고객

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
Absolute filth of rooms- I took pictures if you are interested..
2021년 7월에 1박 숙박함
답변 제공: Hotel General Manager 님, 2021년 8월 15일
Dear Valued Guest, Thank you for taking a moment to reach out to us via this online review. We enjoyed welcoming you as our guest, though I'm sorry to hear that you did not enjoy your overall visit to our property. It is always our goal to ensure that our guests feel comfortable and welcomed while they're here and I am terribly sorry for the fact that we failed to achieve this during your stay. I do hope you'll be willing to give our brand and our hotel the chance to work to earn your loyalty back in the future, as I assure you that we'd love to be able to offer you a much more satisfactory lodging experience. Please be sure to let us know what we can do to make your time here more comfortable. Regards, Anand Patel

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Accessible off the highway for a late night stop while travelling, however; the staff was not friendly and other guests were up late playing loud music and smoking.
2021년 7월에 1박 숙박함
답변 제공: Hotel General Manager 님, 2021년 8월 7일
Dear Valued Guest, We appreciated having the opportunity to serve you when your travels recently brought you to this area. Thank you for mentioning that you found our property to be conveniently located near I-95. Your feedback was all wonderful to receive, though I was terribly saddened to learn that you did not feel genuinely welcomed by the members of our team upon your arrival here. Additionally, I sincerely apologize for the noise and behavior disruptions that you noted during your stay. Your right to the quiet enjoyment of your guest room is a priority that we have and I am sorry that you did not get to experience this during this stay. I will address your remarks with our staff and I do hope you'll be willing to give us another opportunity to serve you in the future. We would love to have you back soon for a much more pleasant experience. Regards, Anand Patel

6/10 - 괜찮아요

Joel

가족 여행
좋아요: 직원 및 서비스
Don't count on getting what you paid for
First floor rooms are tiled and cleaner, second floor rooms are carpeted. I booked a non-smoking room and the hotel didn't have any when I arrived. The same thing happened to the family checking in after me. So, their reservation system should not have allowed that to happen, or the hotel simply is selling out the non-smoking rooms to walk-ins without any care for upcoming reservations.
2021년 7월에 1박 숙박함
답변 제공: Hotel General Manager 님, 2021년 8월 7일
Dear Joel, Thank you for leaving your balanced rating and remarks for our property in this online review. While I hope that you rested well and found our hotel to be a good overall value, I do sincerely apologize for the fact that the system had oversold our non-smoking rooms on the evening of your arrival. I am sorry for the discomfort that this caused for you to feel and I assure you that we will continue working with our team and our vendors to ensure that this type of glitch does not recur. Your satisfaction is of the utmost importance to us and we would love to have the chance to work to earn a completely superb rating from you in the future. Regards, Anand Patel

6/10 - 괜찮아요

실제 이용하신 고객

연인과의 여행, 반려동물 동반 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
Buffet @ the daysinn
2021년 7월에 1박 숙박함
답변 제공: Hotel General Manager 님, 2021년 7월 31일
Dear Valued Guest, We are happy to know that you were generally pleased with the visit that you made to our Days Inn hotel. Thank you for leaving your feedback on Expedia. We are glad to have it, though I'm saddened to know that you were not absolutely satisfied with the experience that you had here. We make it our consistent goal to earn a full 5-star rating from our guests and I hope you'll let us know what we can do to achieve this during your next stay. It would be fantastic to have you back soon for an even better visit. Regards, Anand Patel

8/10 - 좋아요

kevin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Overnight stop off i95.
Overnight stop for i95 drive. The place was clean and the ac worked. We stayed here as we were traveling with pets and hotel is pet friendly. Only $10 per pet. Will use again.
2021년 7월에 1박 숙박함
답변 제공: Hotel General Manager 님, 2021년 7월 31일
Dear Kevin, Thank you for choosing to stay at our Econo Lodge hotel in Weldon near Roanoke Rapids, NC when your travels along the I-95 corridor recently brought you through this area. We were happy to be able to welcome you to our property and we appreciated learning that you found our pet policies, cleanliness, and location to all be superb. I know that our team members will appreciate your compliments. Other users of Hotels.com will also be glad to learn of your satisfaction. We're looking forward to continuing to serve you whenever you're in the area and hope you'll let us know what we can do in the future to ensure that we earn an absolutely superb rating from you. Regards, Anand Patel

8/10 - 좋아요

Darlene

단체 여행
좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 청결 상태
Good for the money spent
For the most part the hotel was okay. The staff very friendly and accommodating. This hotel is in GREAT need of a update. The sofabed was so worn and old looking we never used it. The door needs to be updated seriously the locks are super old. And housekeeping needs to clean the AC and the door. I used a disinfectant wipe and it was super nasty. The bed and rest of the room was clean and comfortable but this hotel would be so much better if updated and cleaned properly.
2021년 6월에 5박 숙박함
답변 제공: Hotel General Manager 님, 2021년 7월 31일
Dear Darlene, Our team members and other users of this web site will certainly enjoy reading your balanced remarks and learning that you were generally satisfied with the experience that you had here. It's wonderful to know that you found our service to be excellent and that you were pleased with much about the accommodations that you had here. I am sorry, though, for the disappointment that you felt with regard to the décor of our guest rooms, as well as for the minor areas of uncleanliness that you found. I assure you that it will always be our goal to maintain the quality standards that have been set by our brand, and that we will work with our franchise design team to make exciting plans for the future. We want for you to always be confident in making your lodging reservations here and hope that you will be able to return again soon for an even more pleasant stay. Regards, Anand Patel

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The check in and check out ladies were the most friendly people I've ever met in twenty plus years of motel/hotel check ins. Everything was great, but I did wipe down and clean the ac vents.
2021년 7월에 1박 숙박함
답변 제공: Hotel General Manager 님, 2021년 7월 31일
Dear Valued Guest, We're thrilled to know that you were completely impressed with the hospitality that you received from our staff upon your arrival here. Thank you for writing such kind compliments in this Expedia review, as well as for letting us know that you found the accommodations to which you were assigned to be excellent. It was certainly our pleasure to welcome you to our Econo Lodge hotel in Weldon near Roanoke Rapids, NC and we are looking forward to continuing to serve you whenever you're in the area. Do be sure to let our team know if there's anything that we can do to make your future stays better in any way. Regards, Anand Patel

10/10 - 훌륭해요

David Karen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A nice surprise!
Usually do not choose to stay at Econo Lodge, but this one was rated good, so I took a chance. I was not disappointed. Nice quiet room. Great for a one night stay while traveling!
2021년 7월에 1박 숙박함
답변 제공: Hotel General Manager 님, 2021년 7월 24일
Dear David, It is fantastic to know that you were impressed with the experience that you recently had at our Econo Lodge hotel in Weldon near Roanoke Rapids, NC. We were thrilled to get the opportunity to welcome you here and we loved seeing your superior rating and your kind remarks in this Hotels.com review. It will always be our goal to ensure that you find your stays at our property to be relaxing and enjoyable, and I hope you'll find excellent rest whenever you're our guest. Our staff is hoping that your travels will bring you back this way again soon, as we're already looking forward to being able to welcome you for another great stay. Regards, Anand Patel

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Acceptable
The price was right . Very basic and acceptable, clean.
2021년 7월에 1박 숙박함
답변 제공: Hotel General Manager 님, 2021년 7월 24일
Dear Valued Guest, We loved being able to welcome you to our Econo Lodge hotel when you recently visited this area. Thank you for making your lodging reservations here and for letting us know via this online review that you found your experience to be a good one. Our team members sincerely appreciate your kind remarks and we hope you'll continue to choose to stay here in the future. We would absolutely love to get the chance to serve you again and hope you'll let us know what we can do to make certain that your next visit is one that's worthy of an absolutely superb rating. Regards, Anand Patel

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Roaches appeared around 2:30am, room stunk of cigars and weed after 1am, found spilt food in microwave, no toiletries, shady people walking around property, carpet clearly hasn't been cleaned in a while... Would have stayed at another hotel but we arrived very late and all others were fully sold out...
2021년 7월에 1박 숙박함
답변 제공: Hotel General Manager 님, 2021년 7월 24일
Dear Valued Guest, Your feedback is certainly appreciated, as it's important for us to know about the experiences that guests have at our property. I am deeply saddened to learn of the extremely substandard visit that you made to our hotel and I assure you that the type of stay that you described certainly is not typical for our property. I sincerely apologize for the discomforts and deficiencies that you noted, as well as for the fact that we could not address them. I will go over all of your remarks with our staff and I hope you'll give us the chance to work to earn your loyalty back in the future by offering you a much more satisfactory stay. Regards, Anand Patel

10/10 - 훌륭해요

Silvia

좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
Good value
The hotel was fine. The service was excellent. No breakfast, just coffee and muffins.
2021년 7월에 1박 숙박함
답변 제공: Hotel General Manager 님, 2021년 7월 24일
Dear Silvia, Thank you for leaving a superb overall rating and your kind remarks for our property in this Hotels.com online review. We appreciate your comments and are happy to know that you found your expectations to be met during your visit to our Econo Lodge in Weldon near Roanoke Rapids, NC. I am glad that you enjoyed your overall stay and I hope you got the rest you needed before continuing your travels. I also want to assure you that we'll continue working with our brand team to bring back a more normal breakfast as soon as possible. We appreciate your business and look forward to continuing to serve you whenever you're in the area. Regards, Anand Patel

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2021년 7월에 1박 숙박함

10/10 - 훌륭해요

Nancy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Just what needed for a long road trip
Easy check in . Clean beds comfortable . Flooring no carpet .great service at front desk
2021년 7월에 1박 숙박함
답변 제공: Hotel General Manager 님, 2021년 7월 16일
Dear Nancy, Our team members were delighted to have the opportunity to welcome you to our Econo Lodge hotel in Weldon near Roanoke Rapids, NC when your travels recently brought you this way. Thank you for writing such positive feedback for our property here on Hotels.com, and for letting us know about each of the specific things that made your stay here such a good one. It was our pleasure to offer you a superb budget lodging experience and I'm happy to hear that you found the rest and rejuvenation that you needed during your trip. We're looking forward to continuing to serve you whenever you return to this area. I hope we'll see you again soon! Regards, Anand Patel

2/10 - 너무 별로예요

Nancy

별로예요: 청결 상태, 직원 및 서비스
2021년 7월에 1박 숙박함

8/10 - 좋아요

Lisa

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2021년 6월에 1박 숙박함