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컨트리 인 & 스위트 바이 래디슨, 로체스터, 미네소타 여행 후기

2.5 out of 5
컨트리 인 & 스위트 바이 래디슨, 로체스터, 미네소타
4323 Highway 52 North, West Frontage Rd, Rochester, MN

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 837개 이용 후기 중 293개" "
평점 8 - 좋아요. 837개 이용 후기 중 296개" "
평점 6 - 괜찮아요. 837개 이용 후기 중 137개" "
평점 4 - 별로예요. 837개 이용 후기 중 74개" "
평점 2 - 너무 별로예요. 837개 이용 후기 중 37개" "

8.2/10

청결 상태

8.4/10

직원 및 서비스

7.2/10

편의 시설/서비스

7.6/10

숙박 시설 상태 및 시설

7.6/10

친환경

이용 후기

10/10 - 훌륭해요

sunhee

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
직원들이 모두 친철하고 셔틀버스 이요잉 편리함. 아침식사도 훌륭함. 3주간 이용하는데 매우 만족함

8/10 - 좋아요

Jeffrey C

좋아요: 직원 및 서비스
2024년 4월에 1박 숙박함

8/10 - 좋아요

Andrew

2024년 3월에 1박 숙박함

6/10 - 괜찮아요

Patrick

연인과의 여행
좋아요: 청결 상태
It seemed sort of shabby upon arrival, and it was a bit shabby, but was clean, comfortable, and quiet. The photos are a bit out of date. The free breakfast was more mediocre than than the usual less than mediocre. The coffee was drinkable, although there was no ability to make it in the room.
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

James

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Fast check nice rooms.
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Robert

2023년 10월에 1박 숙박함

8/10 - 좋아요

Terry

2023년 10월에 1박 숙박함

4/10 - 별로예요

Chad

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Needs a Reno.
Hotel needs a renovation badly. Carpets and bathrooms are dated. The fridge still had food from previous guest in it.
2023년 10월에 1박 숙박함

6/10 - 괜찮아요

Edward

2023년 10월에 1박 숙박함

6/10 - 괜찮아요

John

좋아요: 청결 상태
별로예요: 직원 및 서비스
Unfriendly staff. Breakfast service was inadequate with respect to available items, and quality. Of all the rooms available, we were put in a room right next to the elevator and the stairs and it was noisy late into the night. I will not stay at another Country Inn and Suits ever!
2023년 10월에 2박 숙박함

8/10 - 좋아요

Roger

2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Amanda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함

4/10 - 별로예요

George

별로예요: 직원 및 서비스
2023년 8월에 1박 숙박함

6/10 - 괜찮아요

Olga

Rooms are cleaned only if you request it the previous night. This is not okay.
2023년 8월에 2박 숙박함

6/10 - 괜찮아요

BRIAN

출장 여행
좋아요: 직원 및 서비스
First impressions upon walking into the property were that "good is good enough". The furniture in the lobby area was worn and stained. You could see that not a great deal of profit was put back into keeping the area current. Our room smelled, not like cleaning supplies, but smelled with a weird spice/food smell. The television was dated with a cumbersome method of navigation not seen since the 80's. Breakfast in the morning was different. The orange juice was watered down, milk came from a gallon jug, and cream cheese was shared from a tub. In contrast, the beds and pillows were super comfortable and the room was quiet. Both of these provided us with a great night's sleep.
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Scott

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff were super friendly and hotel was very clean.
2023년 8월에 1박 숙박함

8/10 - 좋아요

Dean

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Unconsiderate, rude and lacking oversight.
The only negative I have about this place is when I entered the lobby I was the 1st person in line waiting to check in. A young lad was checking in a guest. shortly after arriving an older gentleman walked into front desk. Looked like he could have been the owner maybe farther of the younger gentleman. He just stood behind the counter. Another gentleman walked into the lobby behind me and was waiting to check in. I waited probably another 5 minutes after the older gentleman came into front desk and the guy was behind me in line. As Soon as the guest in front of me left the desk I walked up to talk to the young gentleman, and he got on the computer. The older gentleman started helping the guy behind me. I was in line first he clearer saw me. He knew I was waiting. This was clearly rude and unconsiderate of the older gentleman to wait on the guy behind me before me. Plus when I got down to the breakfast room. They didn't have any eggs or sausage in the warmer. I don't know it there is normally bacon as well. There was no hot food left. I had to go to front desk to tell them. So I had to leave and didn't get to eat a hot breakfast.
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Michael

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was very close to my business venture.
2023년 8월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함

6/10 - 괜찮아요

Danielle

좋아요: 청결 상태
별로예요: 직원 및 서비스
2023년 8월에 1박 숙박함

4/10 - 별로예요

David

The side entry doors did not work for card entry. The breakfast food was cold and there wasnt many items to eat. The entry door into the room stuck and was hard to open
2023년 7월에 2박 숙박함

8/10 - 좋아요

Shiloh

출장 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
The room looked very clean, but when I took a shower the tub was very clogged. I was surprised there was no coffee maker in the room. The guy working at the front desk was super nice and friendly. Check in was very quick and easy.
2023년 7월에 1박 숙박함

4/10 - 별로예요

Lane

아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Pretty poor in terms of cleanliness and facilities for the price.
2023년 7월에 1박 숙박함

4/10 - 별로예요

IAN

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Very disappointed - will not return
Mould in the fridge (cleaned off myself). Privacy doors that do not shut (between bedroom and sofa area of suite). Dirt on the stairs still evident 2 days later). Breakfast poor - hot water (NOT, just tepid - 2 days in a row) asked new management for replacement (5-10 min wait). Nick on reception was great - but the new managers/owners ….. they smile, say “Sorry” and carry on in the same manner. Been here many times - but will not return.
2023년 7월에 2박 숙박함

6/10 - 괜찮아요

James

가족 여행
좋아요: 청결 상태
No coffee in the room….
2023년 5월에 1박 숙박함

8/10 - 좋아요

efymia

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very convenient and quiet. Beds very comfy and room clean.
2023년 5월에 1박 숙박함

10/10 - 훌륭해요

Rita

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Friendly staff
2023년 5월에 1박 숙박함

10/10 - 훌륭해요

Rosanna

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quiet, friendly and fair desk personnel
2023년 5월에 1박 숙박함

2/10 - 너무 별로예요

Scott

2023년 4월에 2박 숙박함
답변 제공: Amy 님, 2023년 5월 13일
Thank you for your review. I would love some more feedback on how we could have made your stay more enjoyable. Feel free to contact the hotel with any information.

8/10 - 좋아요

Jennifer

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스
Very dated. Musty, moldy smell but the staff was amazing and went above and beyond. Breakfast was good. Tv didn’t come through well. They said their provider was sketchy at times. Lol.
2023년 4월에 1박 숙박함
답변 제공: Amy 님, 2023년 5월 13일
Thank you for your review. I'm sorry to hear that the stay was less than satisfactory. We are working hard to be sure these issues are fixed and will not be a problem in the future.

10/10 - 훌륭해요

Marcie 님, Zimmerman

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff was very friendly and helpful. Hotel is close to alot of dinning options and shopping.
2023년 4월에 2박 숙박함
답변 제공: Amy 님, 2023년 5월 13일
Thank you for your review!

8/10 - 좋아요

Jenaya

출장 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice Ride
Awesome service- have shuttle to and from the click with just a phone call. Super friendly driver and very great ride. Beds were comfortable.
2023년 4월에 1박 숙박함
답변 제공: Amy 님, 2023년 4월 26일
Thank you for your review! We appreciate the feedback and are pleased to hear that you enjoyed your stay with us.

8/10 - 좋아요

Susan

가족 여행
Very friendly and helpful staff, only negative was cable going out, but that was outside their control
2023년 3월에 1박 숙박함
답변 제공: Gerald W. 님, 2023년 4월 14일
Thank you Susan. We hope to welcome you again soon.

6/10 - 괜찮아요

Aimee

2023년 3월에 1박 숙박함
답변 제공: Amy 님, 2023년 4월 26일
Thank you for your review. Any feedback is always appreciated.

6/10 - 괜찮아요

실제 이용하신 고객

2023년 3월에 4박 숙박함
답변 제공: Gerald W. 님, 2023년 4월 14일
Thank you for your review!

8/10 - 좋아요

Lori

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice gentleman at the desk. Very accommodating. My only complaint was our mini frig didnt work
2023년 3월에 1박 숙박함
답변 제공: CIS GM 님, 2023년 4월 2일
Thank you for staying with us at Country Inn & Suites. We do sincerely apologize for the inconvenience of the mini fridge not working. We will be getting that taken of.

4/10 - 별로예요

Corey

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
2023년 3월에 1박 숙박함
답변 제공: CIS GM 님, 2023년 4월 2일
We are sorry to see we did not meet your expectations for your stay with us. We will use this to continue to improve our service and hope next time your stay will be better.

10/10 - 훌륭해요

Stephanie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 3월에 1박 숙박함
답변 제공: CIS GM 님, 2023년 4월 2일
Thank you for the review. We are very glad to know that you had a great stay. We look forward to having you back the next time you visit Rochester.

10/10 - 훌륭해요

Jerry

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our room was great! Gal who checked us in was very friendly and welcoming. Very nice room, clean and quiet! Breakfast was good with some options. Breakfast attendant was present and friendly. Would have. I hesitation booking again with this property. Shuttle service was available but we did not use it but nice option to have!
2023년 3월에 1박 숙박함
답변 제공: Gerald W. 님, 2023년 4월 14일
Thank you Jerry! We hope to see you again!

10/10 - 훌륭해요

Michael

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Only one night stay. Property is in nice condition. Shopping and dining options in the area are great.
2023년 3월에 1박 숙박함
답변 제공: Gerald W. 님, 2023년 4월 14일
Thanks Michael!

10/10 - 훌륭해요

Maria

2023년 3월에 1박 숙박함
답변 제공: Amy 님, 2023년 4월 26일
Thank you for your review! We are pleased to hear that you enjoyed your stay with us!

10/10 - 훌륭해요

Shelly

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 3월에 1박 숙박함
답변 제공: Gerald W. 님, 2023년 4월 14일
Thank you Shelly for your review. See you again soon!!

8/10 - 좋아요

Cole

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 3월에 1박 숙박함
답변 제공: Gerald W. 님, 2023년 4월 14일
Thank you Cole!

4/10 - 별로예요

Andrew

아이를 동반한 가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Moldy pool, lights out, broken windows…
2023년 3월에 1박 숙박함
답변 제공: CIS GM 님, 2023년 3월 19일
We sincerely apologize for the issues you encountered while staying with us at Country Inn and Suites. We have passed along the issues to our staff, and we will address these issues immediately.

8/10 - 좋아요

Rosalino

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스
Free parking was good, did not have to pay extra for parking, it was also quiet.
2023년 3월에 2박 숙박함
답변 제공: Gerald W. 님, 2023년 4월 14일
Thank you Rosalino! Hope you stay with us again when you are in the area.

6/10 - 괜찮아요

Amy

출장 여행
2023년 2월에 2박 숙박함
답변 제공: Amy 님, 2023년 4월 26일
Thank you for your review. Any feedback is always appreciated.

10/10 - 훌륭해요

James

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice hotel, excellent room. Breakfast was outstanding!
2023년 2월에 1박 숙박함
답변 제공: CIS GM 님, 2023년 3월 4일
Thank you so much. We are glad your stay was great. We hope next time you visit our city, you again will choose to stay with us at Country Inn and Suites.

10/10 - 훌륭해요

Crystal 님, CLEMENTS

2023년 2월에 1박 숙박함

2/10 - 너무 별로예요

Geralyn

가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스
When we checked in the staff had issues with the key cards and we had to wait to get into a room for almost 30 minutes. The staff member was very young and unprofessional.
2022년 12월에 1박 숙박함
답변 제공: CIS GM 님, 2023년 2월 18일
We apologize for the issues you had while getting checked in to the hotel. We have spoken with the staff about this and can assure everything is being done to remedy the situation.We thank you for choosing Country Inn and Suites, and we hope to see you again.

8/10 - 좋아요

Walker

2023년 2월에 1박 숙박함