Dear Jason, Thank you for reviewing our hotel. It is nice you had a pleasant stay. We appreciate you pointing out specific items you loved and areas where we can improve. However, we are sorry for the issues you encountered. We are evaluating the instances you mentioned, as we are committed to offering better service for our guests. Our front desk is always to help you. Considering our positive highlights, please stay with us again so we can provide you with a more satisfying experience. Sincerely,Hotel Management

Dear Nancy, We regret that you missed out on our warm breakfast during your brief stay. Your feedback is appreciated, and we apologize for any inconvenience caused. If you have the opportunity to stay with us again in the future, we hope to provide you with a more fulfilling experience. Thank you for choosing our hotel, and we look forward to welcoming you back.Sincerely,Hotel Management

Dear Amy, We are so grateful for your words about your recent trip. We pride ourselves on providing an exceptional stay for our guests, which means the world to us when we succeed. Knowing when our guests can enjoy everything about our hotel is always excellent, and we appreciate you highlighting the front desk staff's attentiveness. Our team is devoted to ensuring each guest feels at home and wants to return, and we hope to see you again soon here at Extended Stay America.Sincerely,Hotel Management

Dear David, Thank you for your feedback on your recent stay at Extended Stay America. We apologize for the inconvenience caused by the broken light switch. We appreciate you bringing it to our attention, and we will address the issue to ensure a better experience for our future guests. We're glad to hear everything else in the room was adequately working. We hope to welcome you back for a more seamless stay.Sincerely,Hotel Management

Dear Wesley, Thank you for taking the time to review your stay with us. We want every guest to receive the exceptional experience they deserve. Therefore, we regret this was not your impression. We will address your comments regarding our complimentary grab-and-go breakfast with the concerned individuals to see what went wrong and prevent future occurrences. We hope you will return to enjoy our hotel to the fullest next time you revisit our area.Sincerely,Hotel Management

Dear Craig, Thank you for choosing Extended Stay America and sharing your feedback. We are glad you enjoyed most aspects of your stay. Our team works diligently to ensure our guests receive a clean and comfortable environment, and we are delighted we made this happen for you. However, we apologize for the concern regarding our associate's behavior, as our team is well-trained to treat our guests courteously and attend to all their needs. We will review your remark to see what went wrong and avoid future occurrences. It was a pleasure hosting you. We hope you will revisit us for the flawless visit you deserve.Sincerely,Hotel Management

Dear Kanji, Thank you for choosing Extended Stay America and posting your review. Our team strives to provide an exceptional experience to all our guests when staying with us. Therefore, we are delighted to learn that you enjoyed the excellent service our front desk associate extended to you. It is always a pleasure when our efforts are recognized, and we will enjoy sharing your generous comments with our entire team. It was a pleasure hosting you. We look forward to your return.Sincerely,Hotel Management

Dear Doug, we would like to apologize for the inconvenience you experienced during your stay with us. We have shared your concerns with the management team, and we are following up to determine where we went wrong and how we can enhance our service to our guests. While we know this stay did not meet all your expectations, we are hopeful for another opportunity to welcome you back for the flawless experience you deserve.Sincerely,Hotel Management

Kenneth, thank you for your recent stay at Extended Stay America and for bringing along your furry friend! Pets are always welcome at our hotel, so we are thrilled you and your pet enjoyed your stay with us and that we were able to meet your expectations at a great price. Thank you once again for your terrific feedback. We hope to welcome you and your pet back soon. Sincerely, Hotel Management

Hosham, thank you for choosing us. We are sorry for the reservation issues you encountered at the time of check-in and that we were unable to accommodate you. We offer no excuses for this mix-up, and we apologize for the inconvenience. We understand the frustration and truly hope you will offer us another opportunity to serve you. Sincerely, Hotel Management

Sarah, thank you for your review. We are sorry for the noise issue you encountered and regret the inconvenience caused. We wish we had the opportunity to address this while you were here, as we would have done our best to ensure you were comfortable. We hope the otherwise positive aspects of your visit will bring you back to us for an even better experience. Sincerely, Hotel Management

Thank you for being our guest. We are pleased if you enjoyed your stay overall; however, we do regret if we missed meeting some of your expectations. It would be an honor to have another opportunity to welcome you back for a perfect visit. Sincerely, Hotel Management

Thank you for being our guest at Extended Stay America. We appreciate your positive rating and are glad to know you had a pleasant stay with us. On behalf of everyone here, we look forward to welcoming you back soon. Sincerely, Hotel Management

Thank you for the generous review. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Extended Stay America, and we hope to see you again soon. Sincerely, Hotel Management

Lindy, thank you for taking the time to evaluate your stay. We are sorry for the difficulties you experienced while staying with us. We truly apologize for the concerns you outlined. Your feedback has been shared with our maintenance team in order to prevent such concerns in the future. We do thank you for your feedback and hope you will give us another chance when you return to the area. Sincerely, Hotel Management

Thank you for choosing Extended Stay America. We are pleased to know how much you liked your guest room! We want your stay with us to feel like home and be as comfortable as possible. We appreciate your kind review and look forward to welcoming you back soon. Sincerely, Hotel Management

Thank you for choosing Extended Stay America. We are pleased to know how much you liked your guest suite! We want your stay with us to feel like home and be as comfortable as possible. We appreciate your kind review and hope to welcome you back soon. Thank you again. Sincerely, Hotel Management

Thank you for your terrific review of the Extended Stay America! We are happy to have surpassed your expectations with our outstanding service. Reviews like yours encourage our team to keep up the good work. We hope you will choose us again on your next visit to our area. Sincerely, Hotel Management

Thank you for selecting Extended Stay America for your recent visit and for sharing your comments. Our team was pleased to learn you enjoyed your stay, found your suite comfortable and our staff friendly and professional. Thank you once more for being our guest, and we look forward to seeing you in the future. Sincerely, Hotel Management

Thank you for your review. We apologize for not living up to our commitment to clean, fresh, well-maintained accommodations during your visit and for the inconvenience it caused. Your feedback will be shared with our housekeeping and maintenance teams for review and action. Also, We are sorry you did not found your bed comfortable. Your feedback has been shared with the appropriate individuals in our organization as we begin formulating plans for future updates. We hope you will give us another chance to prove ourselves in the future. Sincerely, Hotel Management

Dennis, thank you for choosing Extended Stay America. We are delighted you enjoyed your stay, and we appreciate you taking the time to recommend us to fellow travelers. We look forward to seeing you again on your next visit to the city. Sincerely, Hotel Management

Darlene, thank you for the glowing review of Extended Stay America. We are glad to know you had a peaceful stay with us and liked our courteous associates. On behalf of everyone here, we look forward to welcoming you back soon. Sincerely, Hotel Management

Thank you for reviewing your stay with us at Extended Stay America. We are happy to know you were impressed with the cleanliness of our property and that you found us to be a good value. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management

Tara, thank you for being a guest at our property. We apologize for the unprofessional service you received from one of our associates. We are truly sorry for letting you down and assure you that we will discuss your comments with this staff member. It is never our intention to disappoint any of our guests, and we hope to host you in the future. Sincerely, Hotel Management

Tom, thank you for your feedback and for being our valued guest. We apologize for any negative experience related to your recent visit. Your comments have been discussed with our housekeeping and maintenance associates to address the problems you outlined. We hope you will stay with us again so that we can provide you with the hospitality that you truly deserve. Sincerely, Hotel Management

Thank you for staying at our hotel. We sincerely apologize as one of our front office associates was not wearing a mask at check-in and for not explaining our in-room amenities policy. Concerns like yours are taken seriously, and we will promptly address them with the appropriate individuals to take corrective actions. We hope to accommodate you again and regain your trust. Sincerely, Hotel Management